Ratings based on 788 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
89% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Good hotel. Comfortable beds.

Posted 25-Aug-2015
My stay was short and good. The hotel itself is nice and the beds are very comfortable. The only drawback is the parking was far from the room.
5 out of 5
Recommended
for Everyone
by A verified traveller from high prairie, ab

nice hotel close to shopping

Posted 24-Aug-2015
Nice room, comfy bed, lounge was great. Didn't get a chance to eat in the restaraunt but the menue looked great.
Comment from EPC
27-Aug-2015 by Tim , EPC
Thanks for staying with us, we work hard to make our guests happy. We appreciate your feedback and look forward to welcoming you back! Thank you, Tim
2 out of 5
by A verified traveller from Toronto, ON

Clean but not comfortable

Posted 22-Aug-2015
Hotel room was really clean but sheets smelled like body odour, the pillows were old and lumpy and I could hear the train behind the hotel all night. The toilet handle also broke so I had to lift the tank lid to flush. I was there for less than 12 hours and couldn't wait to get out. If it wasn't 1am and I didn't have to pack everything up I would have asked to be moved. For the price you can go elsewhere and actually relax. When I checked out I provided front desk with all this feedback and their comment was next time to let them know. There will no next time.
5 out of 5
Recommended
for Everyone
by A verified traveller from DeBolt, AB

Posted 7-Aug-2015
Just stayed for the one night but everything was excellent. The staff, the food, and the rooms were clean and comfortable
Comment from Hotel Management
11-Aug-2015 by Tim , Hotel Management
Thanks for staying with us, we work hard to make our guests happy. We appreciate your feedback and look forward to welcoming you back! Thank you, Tim
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 4-Aug-2015
The only thing I didn't like was that their was no freeze
1 out of 5
by A verified traveller

Hotel not recommended

Posted 3-Aug-2015
Room was not cleaned or serviced at all for the duration of our stay (July 31-Aug 2). We were put in a room directly above a conference room where a party took place the final night of our stay. Our 4 year old was crying do to the noise and unable to sleep. I could hear the entire party until about 11 pm. I called the front desk regarding our room not being serviced and their response was "hmm I'm not sure what to tell you. I don't know". If we wanted our room serviced (7:00pm) that night after being gone for the entire day I was told I would have to leave the room. I was not about to take my exhausted and tired 4 year old in the lobby to wait. Horrible experience
Comment from Hotel Management
7-Aug-2015 by Tim , Hotel Management
I want to thank you for taking the time to provide feedback regarding your experience. I was disappointed to learn that your room was not serviced during your stay and that our response was not timely. It was a pleasure to speak with you today and gain more insight on your visit. I am excited to welcome you back and have our team display the service we pride ourselves on. Once again, my apologies for the challenges experience. Thank you, Tim
5 out of 5
Recommended
for Business Travellers
by A verified traveller from Toronto

Great Stay

Posted 31-Jul-2015
Pros: Exercise facility, lobby and restaurant
I was very impressed with the staff and their attention to detail. Everyone was friendly and remembered details about my preferences. From the mornings when the staff offer me a to-go coffee to the evenings when we were offered a sample of a new wine on the menu. The exercise facility was excellent and had more than everything I could want (including towels) - it was also extremely clean. This was a fantastic stay!
Comment from Hotel Management
4-Aug-2015 by Tim , Hotel Management
Thank you for your recent stay at The Sawridge Inn & Conference Center during your visit to Edmonton. We appreciate the feedback and looking forward to welcoming you back! Thank you, Tim
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 29-Jul-2015
Had a great stay at this hotel, the food at the restaurant in the hotel was delicious our servers were fantastic. Look forward to staying there again.
4 out of 5
Recommended
for Everyone
by A verified traveller from S

the location is great!

Posted 23-Jul-2015
close to many great resteraunts and many great clubs and bars...only complaint is the hotel room window overlooked the lobby, not outside, so room got stuffy! other than that I would highly recommend this hotel! it was beautiful and staff was very hospitable!
1 out of 5
by A verified traveller from Calgary

Should he sawdust

Posted 23-Jul-2015
40 year old furniture In tiny rooms. Staff that were rude to my kids. Shower that didn't work and a broken toilet that maintenance fixed once but we fixed twice after. As well as very poor to no wifi service. No pool which was minor problem. Never going back nor advising anyone to go there at all.