Ratings based on 979 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
84% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller fromVernon bc

Convenient for visiting in Edmonton

Posted 27-Sep-2016
Very impressed by the hotel .staff was helpful. Housekeeping staff very obliging
4out of 5
by A verified traveller

Posted 25-Sep-2016
Very professional and friendly staff. Upscale atmosphere in an affordable hotel.
5out of 5
by A verified traveller fromRed Deer

Very good hotel

Posted 23-Sep-2016
Pros: everything
Cons: we didn't see anything that could be improved
Location: good location , right off the main highway to town on the south end, close to southgate shopping centre.
Good food, clean room, very good all around, it would be hard to find any better.
2out of 5
by A verified traveller

Gone downhill

Posted 20-Sep-2016
Complete lack of amenities. Have stayed here many times in the past and have been treated very well. This time was disappointed from the first moment. No breakfast included any longer. No hot water on night one and no apologies for it. Black hair on toilet and tub. No wonder they never asked how our stay was when we checked out
4out of 5
by A verified traveller fromFt McMurray

Three day visit

Posted 19-Sep-2016
Pros: Clean, nicely appointed, staff is very good.
Cons: Change the policy around witholding complimentary breakfast for online bookings.
Location: On Gateway Blvd, access to south side businesses by car. A few places in walking distance, but not really conducive to pedestrian travel.
Stayed here several times over the years. Nicely appointed and well run hotel. Definitely would recommend. I did notice on this stay that they are cutting back on some things, I assume to save money. First in the room only one bar of soap, one sheet of paper instead of a pad, just little things and no big deal. Second, I booked online through Trivago and was told I was not eligible for the complimentary breakfast because of that. Doesn't make sense to me, they were the ones who put the rooms up at a reduced rate online but they withdraw the free breakfast because of it? Petty.
5out of 5
by A verified traveller

A perfect one night stay

Posted 16-Sep-2016
A friend and I had 2 days shopping with an overnight at the sawridge. Everything at the hotel was a pleasure.
4out of 5
by A verified traveller fromVictoria, B.C.

Good south side location

Posted 15-Sep-2016
Cons: The food we ate was excellent, the only marginal negative was that it seemed to take a long time to get the food when we ordered off the menu.
Quick checkin upon arrival and very friendly staff and service. Facilities are well appointed; good restaurant and impressive lounge area. Room was comfortable.
4out of 5
by A verified traveller fromfortmcmurray

Comfortable

Posted 11-Sep-2016
Our regular hotel. Restraunt has limited menu. Rooms are comfortable.
5out of 5
by A verified traveller fromwainwright

Great hotel.

Posted 4-Sep-2016
Pros: Friendliness of the staff. Cosy rooms, beautiful ambiance.
Cons: Price of the breakfast ..expensive .
Location: Close to amenities, shopping and highways
Great front desk staff. They are always there to help you during and after your stay. Cozy rooms.
4out of 5
by A verified traveller fromcalgary

Nice stay

Posted 3-Sep-2016
Great stay. Very good breakfast selection. Bonus is that they are pet friendly.