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Reviews of Quality Inn & Suites Edmonton International Airport

2.5 out of 5
Quality Inn & Suites Edmonton International Airport
8340 Sparrow Crescent, Hwy 2 Edmonton Intl Arpt Exit, Leduc, AB

Reviews

8.8

Excellent

Rating 10 - Excellent. 571 out of 1004 reviews" "
Rating 8 - Good. 305 out of 1004 reviews" "
Rating 6 - Okay. 66 out of 1004 reviews" "
Rating 4 - Poor. 28 out of 1004 reviews" "
Rating 2 - Terrible. 34 out of 1004 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

PATRICIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was fast easy check in. And Friendly staff.
Stayed 1 night in Apr 2024

8/10 Good

Bonnie, Mount Hope

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 1 night in Apr 2024

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Katie

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We had an issue with the bedding and the front desk attendant was very apologetic and gave us a new room right away. These things happen. Wpuld stay here again
Stayed 1 night in Apr 2024

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value, clean comfortable room, and a super restaurant attached.
Stayed 1 night in Apr 2024

8/10 Good

Shelly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay when flying out of YEG
Stayed 1 night in Apr 2024

6/10 Okay

Tammy

Travelled with family
It was average
Stayed 1 night in Apr 2024

10/10 Excellent

Kanchana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Gold

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Glen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 3 nights in Apr 2024

10/10 Excellent

Junelyn

Liked: Cleanliness, staff & service
Good hotel. Really close to Parknfly. Hotel has free airport shuttle. Carpet is a little worn. Would be nice to offer a to go breakfast baggy for those who are having an early flight.
Stayed 1 night in Apr 2024

10/10 Excellent

ELLARD, Lloydminster

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quietness of the hotel
Stayed 1 night in Apr 2024

10/10 Excellent

TARA

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, clean and covienient to airport
Stayed 1 night in Mar 2024
Response from NL on Apr 12, 2024
Thank you Tara for staying with us. We appreciate your kind words. Looking forward to seeing you again.

8/10 Good

Michael, Prince Albert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Convenient location. Nice hotel, good prices, just had issues with the keys not working. I would recommend this hotel
Stayed 1 night in Apr 2024
Response from NL on Apr 12, 2024
Thank you Michael for staying with us. We appreciate your positive feedback . By instance, key cards does not work when it's close to phones or wallets, it will demagnetize . Sorry for the inconvenience. Looking forward to seeing you again.

10/10 Excellent

Kurt

Has food options
Stayed 1 night in Apr 2024
Response from NL on Apr 12, 2024
Thank you Kurt for staying with us. We appreciate your feedback . Looking forward to seeing you again.

10/10 Excellent

Rocky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an over night layover and needed an area that was quiet and safe. This property was both! Great service. Easy to check in and out. Shuttle was very helpful. Will stay again
Stayed 1 night in Apr 2024
Response from NL on Apr 12, 2024
Thank you Rocky for staying with us . We appreciate your kind words. Looking forward to seeing you again.

10/10 Excellent

Buqi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Hotel
Stayed 2 nights in Jan 2024
Response from NL on Apr 12, 2024
Thank you Buqi for staying with us. We appreciate your positive feedback . Looking forward to seeing you again.

8/10 Good

Helen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff person (I'm sorry - I didn't get her name but she was working April 5 at 1pm was pleasant and extremely helpful. Your airport shuttle service is very convenient and helpful. While the hotel is a bit dated, it was very clean, well located and had everything I needed.
Stayed 1 night in Apr 2024
Response from NL on Apr 12, 2024
Thank you Helen for staying with us. Your kind words are beyond. Looking forward to seeing you again .

8/10 Good

Candace

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A few more breakfast options would have been great.
Stayed 1 night in Mar 2024
Response from NL on Apr 12, 2024
Thank you Candace for staying with us . Sorry for the inconvenience , so far our breakfast is still continental . Appreciate your feedback, looking forward to seeing you again.

10/10 Excellent

wesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hard to find. Unclear signage.
Stayed 1 night in Mar 2024
Response from NL on Apr 4, 2024
Thank you Wesley for staying with us. We are sorry for the unclear signage . If you need our help to locate us, please do not hesitate to call 780-980-0986, we can definitely guide you through . Thank you and looking forward to serving you again.

8/10 Good

Fumiko

Liked: Cleanliness, staff & service, property conditions & facilities
It was very convenient location.
Stayed 1 night in Apr 2024
Response from NL on Apr 3, 2024
Thank you Fumiko for staying with us. We appreciate your positive review. Looking forward to seeing you again.

10/10 Excellent

Tammy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful place to stay
Stayed 1 night in Mar 2024
Response from NL on Apr 3, 2024
Thank you Tammy for staying with us. We appreciate your positive feedback. Looking forward to seeing you again.

10/10 Excellent

Bethany

Travelled with partner, Travelled with group
The place was very clean, beds were comfy, and they had a couple vegan/dairy free options for their complimentary breakfast - which I loved. It was also pretty quiet for a place being so close to the airport. The staff were friendly as well.
Stayed 1 night in Mar 2024
Response from NL on Apr 3, 2024
Thank you Bethany for staying with us. Were glad that you enjoyed your stay . Your positive feedback inspires us to do our best . Looking forward to serving you again.

10/10 Excellent

Pam

Travelled with family
Liked: Staff & service, property conditions & facilities
We arrived very tired from a late flight and were happy with the quick check in process. The beds were very comfortable with the softest sheets! Would definitely stay there again
Stayed 1 night in Mar 2024
Response from NL on Apr 2, 2024
Thank you Pam for staying with us. We appreciate your kind words. Looking forward to seeing you again.

8/10 Good

Fadina

Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport. Lots of restaurants near by.
Stayed 2 nights in Mar 2024
Response from NL on Apr 2, 2024
Thank you Fadina for staying with us. We appreciate your positive feedback. Looking forward to seeing you again.

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from NL on Apr 3, 2024
Thank you Leslie for staying with us. We appreciate your feedback . Looking forward to seeing you again.

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and helpful. Cable box in room was glitchy
Stayed 1 night in Mar 2024
Response from NL on Apr 2, 2024
Thank you Heather for staying with us. We appreciate your positive feedback. Sorry for the inconvenience, sometimes you just need to turn it on , but mostly they are all good. Just in case it will happen again , we can always guide you through . Looking forward to seeing you again.

10/10 Excellent

Manolo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service and quiet place
Stayed 1 night in Mar 2024
Response from NL on Apr 2, 2024
Thank you for staying with us. We appreciate your compliments. Looking forward to seeing you again.

2/10 Terrible

Raymonde

Stayed 1 night in Jan 2024

10/10 Excellent

Donna

Stayed 1 night in Mar 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Convenie t
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 29, 2024
Thank you for staying with us. We are happy to hear you enjoyed your stay and look forward to seeing you again.

6/10 Okay

andree

Liked: Cleanliness
Good value
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 29, 2024
Thank you for staying with us. We look forward to seeing you again.

6/10 Okay

Bradley, Cold Lake

Stayed 1 night in Mar 2024
Response from Front Desk on Mar 29, 2024
Thank you for staying with us. We look forward to seeing you again.

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room wasn't quite ready, so we were given an alternative upgraded room. It was fabulous. Really appreciated that we could leave our vehicle in the parking lot while we were vacationing. The property is well kept & very clean. Will definitely stay there again.
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 29, 2024
Thank you for staying with us. We are happy to hear you enjoyed your stay. Hope your vacation went great! We look forward to seeing you again.

10/10 Excellent

Roy

Liked: Property conditions & facilities
Clean, convenient to airport.
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 29, 2024
Thank you for staying with us. We are happy to hear you enjoyed your stay and look forward to seeing you again.

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here on a business trip. Will definitely stay there again
Stayed 2 nights in Mar 2024
Response from Front Desk on Mar 29, 2024
Thank you for staying with us. We are happy to hear you enjoyed your stay and look forward to seeing you again.

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy place to stop on my way up from Calgary for an early morning appointment in Edmonton.
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 29, 2024
Thank you for staying with us. We are happy to hear you enjoyed your stay and look forward to seeing you again.

10/10 Excellent

Dreydon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was helpful and rooms clean
Stayed 2 nights in Mar 2024
Response from Front Desk on Mar 29, 2024
Thank you for staying with us. We are happy to hear you enjoyed your stay and look forward to seeing you again.

10/10 Excellent

Albert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value and everything you need in the room. Very comfortable and convenient.
Stayed 2 nights in Mar 2024
Response from Front Desk on Mar 29, 2024
Thank you for staying with us. We are happy to hear you enjoyed your stay and look forward to seeing you again.

10/10 Excellent

OGUZ

Stayed 1 night in Mar 2024

8/10 Good

Michelle

Travelled with partner
The young fellow at reception was polite and friendly.
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 29, 2024
Thank you for staying with us. We are happy to hear you enjoyed your stay and look forward to seeing you again.

2/10 Terrible

Farrah

Stayed 1 night in Mar 2024

10/10 Excellent

Richard, Richmond

Liked: Cleanliness, staff & service, property conditions & facilities
Great choice near airport. Shuttle is free and hotel is quiet. They have a waffle machine for breakfast and, seriously, it was the most comfortable bed I have ever slept in.
Stayed 1 night in Mar 2024
Response from NL on Mar 28, 2024
Thank you Richard for staying with us. Were glad that you had a great stay. Looking forward to serving you again.

8/10 Good

Calvin

Liked: Cleanliness, property conditions & facilities
Good place with shuttle to the airport.
Stayed 1 night in Mar 2024
Response from NL on Mar 21, 2024
Thank you Calvin for staying with us. We appreciate your positive feedback. Looking forward to seeing you again.

6/10 Okay

Christine

Liked: Cleanliness, property conditions & facilities
Deposit with a Visa Debit was $300. Policy said $50. Had a good sleep. Room wasn’t stuffy, bed was comfy. My issue was the staff member working the breakfast. It ended at 9:30 and she was in my way putting stuff away at 9:20, even taking things I was reaching for rather than waiting until I was done. No egg.
Stayed 1 night in Mar 2024
Response from NL on Mar 21, 2024
Thank you Christine for staying with us. Our apologies for the inconvenience. Looking forward to seeing you again.

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities
A great place to stay… quiet, clean and courteous staff…
Stayed 1 night in Mar 2024
Response from NL on Mar 21, 2024
Thank you Wesley for staying with us. We appreciate your kind words. Glad you enjoyed your stay. Looking forward to seeing you again.

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport and park n fly, shuttle available
Stayed 1 night in Mar 2024
Response from NL on Mar 21, 2024
Thank you Theresa for staying with us. We appreciate your positive review. Looking forward to seeing you again.

6/10 Okay

Kuljeet

Disliked: Staff & service, property conditions & facilities
Receptionist on duty not very organized
Stayed 1 night in Mar 2024
Response from NL on Mar 21, 2024
Thank you Kuljeet for staying with us. We appreciate your time for leaving us a feedback . Looking forward to seeing you again.

8/10 Good

Merlyn

Liked: Cleanliness, staff & service, property conditions & facilities
Closeness to shopping and airport
Stayed 1 night in Mar 2024
Response from NL on Mar 21, 2024
Thank you Merlyn for staying with us. We appreciate your feedback. Glad our location was convenient to you. Looking forward to seeing you again.