- Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness of the room is terrible. Pillows and beds sheets are very dirty, and the staff is not friendly. The hotel cancelled the breakfast few hours before my arrival. I understand that the circumstances has been changed due to covid-19, but they had two weeks to inform me and not just shortly before check in. They even made it more difficult to me and said if you want to cancel you need to contact expedia, I was already close to Edmonton when they phoned.