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Reviews of Radisson Hotel & Convention Center Edmonton

3 out of 5

Reviews

7.8

Good

Rating 10 - Excellent. 440 out of 1011 reviews" "
Rating 8 - Good. 260 out of 1011 reviews" "
Rating 6 - Okay. 136 out of 1011 reviews" "
Rating 4 - Poor. 102 out of 1011 reviews" "
Rating 2 - Terrible. 73 out of 1011 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is great! Loved it! Will stay again! Really like having my bed made each day. Lighting was not so great.
Stayed 2 nights in Mar 2024

10/10 Excellent

Joelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 3 nights in Dec 2023

10/10 Excellent

Bachan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very professional and respectful
Stayed 1 night in Mar 2024

4/10 Poor

Beth

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Cherelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was easy to find and was in quiet area
Stayed 1 night in Mar 2024

10/10 Excellent

Serhii

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good front desk team
Stayed 1 night in Mar 2024

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2024

10/10 Excellent

Hailey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the dual towers, very clean, comfy. Very welcoming front desk crew
Stayed 1 night in Mar 2024

10/10 Excellent

Cory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Mar 2024

2/10 Terrible

Jennifer

Disliked: Cleanliness, property conditions & facilities
Two words….BED BUGS
Stayed 2 nights in Mar 2024

6/10 Okay

Ernie

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
No breakfast with room
Stayed 1 night in Mar 2024

10/10 Excellent

Sayantan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience
Stayed 1 night in Mar 2024

2/10 Terrible

M.

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024

8/10 Good

Grace

Liked: Cleanliness, amenities, property conditions & facilities
The best thing, was the saltwater pool, hot tub, and steam room! It was clean, and perfect temperature, I want rd to stay another day! If you’ve never swam in a saltwater pool, you should. Your hair feels sooo good after, esp in the dry winter! The bed was luxurious. The TV was big and good selection of channels. The carpets and some seating are due for replacement. The lady who checked us in never mentioned breakfast coupons, or checked to see if we were entitled to room upgrade or free drinks, I guess I’m partly to blame for that one. Anyways, not very friendly. Also not even a corkscrew at the desk?? Really. Had to go back down to the lounge to get the bartender to open our bottle of wine for the room. Paid breakfast was ok, nothing special though, and rather expensive without “the coupon”
Stayed 1 night in Feb 2024

10/10 Excellent

JASON, cambridge bay

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, My son sure enjoyed the pool
Stayed 3 nights in Feb 2024

10/10 Excellent

Sandi

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
There were two meeting events happening during our stay and we had to go out for breakfast because we had children. They didn’t have children’s meals, pancakes or cereals
Stayed 2 nights in Feb 2024

8/10 Good

Valeri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all info providet obove
Stayed 2 nights in Feb 2024

10/10 Excellent

Stacey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing. The upgraded room was amazing. Thank you for a great stay and we cannot wait to host other events here.
Stayed 1 night in Feb 2024

4/10 Poor

Earl

Business traveller
Liked: Staff & service
Disliked: Cleanliness
The building is in need of an upgrade. Carpets are stretched and worn including in the bedroom. Hot tub is luke warm. Tub had hair in it. Mmmmm dont think ill be back. We stayed here about 4yrs ago it was great. Management or owners must have changed.
Stayed 1 night in Feb 2024

10/10 Excellent

Lansana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel décor and available facilities.
Stayed 1 night in Feb 2024

10/10 Excellent

Jeanette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Decorated very nice. Cozy and good lighting. Love the pool and hot tub
Stayed 1 night in Feb 2024

4/10 Poor

Himanshu

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The towels of the rooms were not in a good condition and the rooms were not clean. The heater was not working properly.
Stayed 1 night in Feb 2024

10/10 Excellent

Alyssa

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs bigger towels. Other then that great value and clean!
Stayed 1 night in Feb 2024

8/10 Good

Tammy, Edmonton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access for my requirements.
Stayed 1 night in Feb 2024

10/10 Excellent

Levi

Liked: Cleanliness, staff & service, property conditions & facilities
Very kind and caring staff
Stayed 1 night in Feb 2024
Response from Ramanjeet Kaur on Feb 17, 2024
Dear Levi,Thank you for taking the time to share your experience regarding your recent stay at Radisson Hotel & Convention Center Edmonton. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.

10/10 Excellent

Dave

Liked: Cleanliness, staff & service
Only 2 towels 3 people, 1 cup 3 people, very icy parking lot
Stayed 1 night in Feb 2024

6/10 Okay

Denzel

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 15 nights in Jan 2024

10/10 Excellent

Yunting

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and very nice staff.
Stayed 2 nights in Jan 2024
Response from Ramanjeet Kaur on Feb 17, 2024
Dear Yunting,Thank you for taking the time to share your experience regarding your recent stay at Radisson Hotel & Convention Center Edmonton. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
Staff great, pleasant stay.
Stayed 2 nights in Jan 2024
Response from Ramanjeet Kaur on Feb 17, 2024
Dear Erik,Thank you for taking the time to share your experience regarding your recent stay at Radisson Hotel & Convention Center Edmonton. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.

10/10 Excellent

Nur

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 3 nights in Feb 2024
Response from Ramanjeet Kaur on Feb 17, 2024
Dear Nur,Thank you for taking the time to share your experience regarding your recent stay at Radisson Hotel & Convention Center Edmonton. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.

8/10 Good

Alfred

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large hotel with a great pool.
Stayed 1 night in Feb 2024
Response from Ramanjeet Kaur on Feb 17, 2024
Dear Alfred,Thank you for taking the time to share your experience regarding your recent stay at Radisson Hotel & Convention Center Edmonton. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.

2/10 Terrible

Sherri

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Would not recommend staying here again, definitely dated rooms. Very noisy toilet when flushed, only one night stand in room had to use fridge as a night stand. Not sure if room was completely cleaned as we found construction tools in room.
Stayed 1 night in Feb 2024

10/10 Excellent

Max

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love the beds
Stayed 1 night in Feb 2024
Response from Ramanjeet Kaur on Feb 17, 2024
Dear Max,Thank you for taking the time to share your experience regarding your recent stay at Radisson Hotel & Convention Center Edmonton. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.

10/10 Excellent

Larissa

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again
Stayed 1 night in Feb 2024
Response from Ramanjeet Kaur on Feb 3, 2024
Dear Larissa,Thank you for taking the time to share your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.

4/10 Poor

Payal

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed here for a birthday trip. The water in the morning was not running so that was inconvenient for us to get our day started. Then our key cards kept giving us issues and we had to trek back and forth from the room to the front desk 3-4 times. Overall pay extra and stay somewhere else
Stayed 3 nights in Jan 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel
Stayed 1 night in Jan 2024
Response from Ramanjeet Kaur on Feb 3, 2024
Dear Karen,Thank you for taking the time to share your experience regarding your recent stay at Radisson Hotel & Convention Center Edmonton.We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.

10/10 Excellent

Karen

Liked: Property conditions & facilities
Newer rooms quiet location
Stayed 1 night in Jan 2024
Response from Ramanjeet Kaur on Feb 3, 2024
Dear Karen,Thank you for taking the time to share your experience regarding your recent stay at Radisson Hotel & Convention Center Edmonton.We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.

10/10 Excellent

paramleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Ramanjeet Kaur on Jan 20, 2024
Dear Paramleen,Thank you for taking the time to Share your experience regarding your recent stay at Radisson Hotel & Convention Center Edmonton. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

10/10 Excellent

Tirath Singh

Business traveller, Travelled with group
Liked: Amenities, property conditions & facilities
Neat and clean property
Stayed 1 night in Jan 2024
Response from Ramanjeet Kaur on Jan 20, 2024
Dear Tirath,Thank you for taking the time to Share your experience regarding your recent stay at Radisson Hotel & Convention Center Edmonton. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

6/10 Okay

Amanda, Camrose

Travelled with group
Liked: Cleanliness, staff & service, amenities
The property is under some renovations. We ended up on a floor by ourselves or so it seemed. We were then intruded on by a construction worker the one day who must not have been told we were there. The elevator was a pain to use. It never read your key without trying a dozen times.
Stayed 2 nights in Jan 2024

4/10 Poor

christine

Travelled with family and small children, Travelled with pets
Disliked: Staff & service, amenities, property conditions & facilities
There was no compliment coffee, no free breakfast, little to no coffee in the room. When you pay $129 per night per room you should have some complementary services provided. Parking lot and parking was ok, except in this freezing cold weather some of the plugs did not work.
Stayed 2 nights in Jan 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upgrade from a very small two bed (doubles beds) to a two bed (king beds) for a small fee. Worth it, the first room we checked into was pretty small.
Stayed 2 nights in Jan 2024
Response from Ramanjeet Kaur on Jan 20, 2024
Dear John,Thank you for taking the time to Share your experience regarding your recent stay at Radisson Hotel & Convention Center Edmonton. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

10/10 Excellent

Jolissa

Stayed 1 night in Jan 2024
Response from Ramanjeet Kaur on Feb 3, 2024
Dear Jolissa,Thank you for taking the time to share your experience regarding your recent stay at Radisson Hotel & Convention Center Edmonton.We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.

8/10 Good

Shane

Stayed 2 nights in Jan 2024
Response from Ramanjeet Kaur on Feb 17, 2024
Dear Shane,Thank you for taking the time to share your experience regarding your recent stay at Radisson Hotel & Convention Center Edmonton. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, amenities
Location was not great for accessing restaurants
Stayed 1 night in Jan 2024
Response from Ramanjeet Kaur on Jan 9, 2024
Dear Michelle,Thank you for taking the time to share your experience regarding your recent stay at Radisson Hotel & Convention Center Edmonton.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

6/10 Okay

Rahul

Stayed 1 night in Dec 2023

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Ramanjeet Kaur on Jan 20, 2024
Dear Janice,Thank you for taking the time to Share your experience regarding your recent stay at Radisson Hotel & Convention Center Edmonton. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

10/10 Excellent

Jeanette

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Ramanjeet Kaur on Dec 29, 2023
Dear Jeanette,Thank you for sharing your recent experience at Radisson Hotel & Convention Center Edmonton - CNC36. We sincerely appreciate your feedback.We hope to continue to provide great experiences for you. If you have any additional comments or ideas to help us improve our guest experience, please contact me below.

8/10 Good

Rob

Stayed 1 night in Dec 2023
Response from Ramanjeet Kaur on Dec 27, 2023
Dear Rob,Thank you for sharing your recent experience at Radisson Hotel & Convention Center Edmonton - CNC36. We sincerely appreciate your feedback and are happy to hear you had a great experience with us.We hope to continue to provide great experiences for you. Sincerely,Ramanjeet Sandhu

2/10 Terrible

Gordon

Stayed 1 night in Dec 2023
Response from Ramanjeet Kaur on Dec 27, 2023
Dear Gordon,On behalf of our entire staff at Radisson Hotel & Convention Center Edmonton - CNC36 we apologize for the concerns you shared about your experience at this hotel.  We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.