Ratings based on 857 Verified Reviews

4.5 out of 5
90% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia-Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 15-Jul-2018
Right on Whyte Ave. Great stay. Valet was great, room upgraded at check-in.
Comment from Hotel Management
17-Jul-2018 by Josh Solomon, Hotel Management
Thank you for your feedback. I am happy to hear that you had a fantastic stay with us and enjoyed our pleasant valet team. Regards, Josh Solomon General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent location

Posted 12-Jul-2018
I’ve stayed here many times. Love the happy hour, excellent breakfast, friendly staff and comfortable bed!
Comment from Hotel Management
17-Jul-2018 by Josh Solomon, Hotel Management
Thank you for providing you feedback to us. I am glad that you had a wonderful stay with us and enjoyed our included amenities! We look forward to seeing you again soon! Regards, Josh Solomon General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel staff amazing

Posted 10-Jul-2018
Pros: Pretty much everything
Cons: Can't think of a thing
Location: Very busy street, lots of restaurants and shopping and people, great market Saturday mornings until 3 pm.
Everything was excellent, wine and cheese great touch, breakfast outstanding. Whyte Ave very noisy, nice touch theat hotel provides earplugs! Stay on back side of hotel if noise bothers you!
Comment from Hotel Management
17-Jul-2018 by Josh Solomon, Hotel Management
Thank you for taking the time to share your feedback with us. I am pleased to hear you enjoyed your stay with us and we look forward to seeing you again soon! Josh Solomon General Manager
4 out of 5
Recommended
for Everyone
by A verified traveller

Beautiful hotel but insanely noisy at night

Posted 6-Jul-2018
This hotel has a great value, nice bedding and comfortable mattress. Exceptionally clean and nice bathroom products. But it’s unreasonably noisy from Whyte avenue. Music, motorcycles and bar noise is what you get. They are nice enough to provide ear plugs but it only muffles the noise.
Comment from Hotel Management
17-Jul-2018 by Josh Solomon, Hotel Management
Thank you very much for taking the time to share your comments and feedback from you stay. I'm sorry to hear about the noise from the street. As much as we love how "lively" Whyte Ave can be it's not always restful when your room is facing the action. I'm glad to hear that you enjoyed the rest of your stay and we look forward to welcoming you again soon! Regards, Josh Solomon General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from Edmonton

Great location

Posted 2-Jul-2018
The hotel was great. The free breakfast was very nice.
Comment from Hotel Management
17-Jul-2018 by Josh Solomon, Hotel Management
Dear Tracy, Thank you for your review. I am glad you enjoyed our delicious breakfast! It is such a great way to start the day! Regards, Josh Solomon General Manager
4 out of 5
by A verified traveller

A wonderful Hotel for the business traveller

Posted 27-Jun-2018
Pros: Most things very welcoming and helpfull staff and the whole atmosphere is great.
Location: On Whyte Ave, Edmonton so always tons to do and see lots of restaurants and boutique shops only 5 mins drive from Kinsman park on the river.
I have been staying at The Metterra for 3 years now it is always a pleasure the staff are friendly and welcoming. The rooms clean and tidy. The staff especially are always there to help you to enjoy your stay, there is a breakfast buffet which is very enjoyable and wine and cheese in the evening.
Comment from Hotel Management
17-Jul-2018 by Josh Solomon, Hotel Management
Thank you so much for your feedback! I am so glad you enjoyed our breakfast and wine tasting! A fantastic way to start, or end your day! Our team takes great pride in delivering outstanding service and I am so glad to hear we continue to deliver that for you! We look forward to seeing you again! Josh Solomon General Manager
3 out of 5
Recommended
for Everyone
by A verified traveller from WEST VANCOUVER

Nice, but not the Four Seasons

Posted 26-Jun-2018
Pros: Location on the Whyte Ave strip; Great breakfast buffet; Very helpful staff
Cons: Rooms need blackout curtains; Bathroom could be upgraded; Parking??? not easily accessed except through valet.
I specifically selected the hotel so as to be on the South side and close to various events for a class reunion. I am not familiar with Edmonton and approaching the hotel by car on Whyte Avenue is challenging. Parking is available a little ways from the hotel (not beneath it) so I opted for valet parking (well organized) . The room was simple, the bed comfortable--but as the title denotes, this is not a Four Seasons yet I thought the prices were up there. True blackout curtains are missing; there is ambient noise from the street. The bathroom is very basic. The breakfast buffet room is lovely and deservedly recommended. The real draw is to be right on the Whyte Avenue strip-- very cool, lots of bars and restaurants...so if you want to party and walk...it's the place to be.
Comment from Hotel Management
17-Jul-2018 by Josh Solomon, Hotel Management
Thank you for sharing your comments with us. I am so glad you were able to explore our beautiful neighborhood and enjoyed our delicious breakfast. I am glad that you were able to take advantage our or valet service. Regards, Josh Solomon General Manager
4 out of 5
by A verified traveller

Posted 24-Jun-2018
Not too friendly and patronizing
Comment from Hotel Management
17-Jul-2018 by Josh Solomon, Hotel Management
Dear Nathan, I would welcome the opportunity to discuss your concerns with you further. Please reach out to me directly if you would like. Josh Solomon General Manager
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 24-Jun-2018
5 out of 5
Recommended
for Everyone
by A verified traveller

Great experience!

Posted 19-Jun-2018
Unique hotel snuggled in the culture of Whyte Avenue
Comment from Hotel Management
17-Jul-2018 by Josh Solomon , Hotel Management
Thank you for your comment! We sure love our vibrant neighborhood and we are glad you enjoyed it as well! Josh Solomon General Manager