Deluxe Room, 2 Queen Beds | Living area

Reviews of Eastglen Inn

2 out of 5
Eastglen Inn
6918 118th Avenue, Edmonton, AB

Reviews

7.2

Good

Rating 10 - Excellent. 43 out of 198 reviews" "
Rating 8 - Good. 78 out of 198 reviews" "
Rating 6 - Okay. 43 out of 198 reviews" "
Rating 4 - Poor. 20 out of 198 reviews" "
Rating 2 - Terrible. 14 out of 198 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Pat, Edmonton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was okay. They were every public with everythig
Stayed 1 night in Aug 2020

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again
My stay is always amazing!! Will definitely stay again
Stayed 1 night in Jun 2020

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a great stay, and excellent staff!!
Stayed 1 night in Jun 2020

2/10 Terrible

Kristi

Stayed 2 nights in Jun 2020

2/10 Terrible

Verified traveller

Stayed 1 night in May 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities
Nice to have a bedroom and living area. Not just room with bed
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This motel was perfect for my weekend trip. It was clean, quiet, comfortable and the front desk staff were helpful, especially Felicia. It was nice that there was a little self-serve breakfast table. I would stay here again, and I recommend it to others.
Stayed 2 nights in Dec 2019

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In guiet area and well kept Nd service was riht on.
Stayed 1 night in Nov 2019

8/10 Good

Joel

Stayed 1 night in Nov 2019

8/10 Good

Jessie

Liked: Cleanliness, staff & service, room comfort
Thumbs up
The motel is old and she shows her age buuut all in all it was an enjoyable stay. For the price and walking distance to my event, I'd totally stay here again. I think our heater was on the Fritz, it was sooooo hot lol.... But again.... Good little place
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy with the motel, clean and run very well. Like the price I paid and they offer a continental breakfast as well!
Stayed 1 night in Oct 2019

8/10 Good

Taylor

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Workers were very friendly and personable, we had a light that didn't work in our room but that was the only inconvenience. Room was clean.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
The bed was comfortable and the room was quite adequate. the location was slightly sketchy but for my purposes all that I needed
Stayed 1 night in Oct 2019

8/10 Good

Stefan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money. Dated but with a comfy bed, working thermostat and warm shower, who cares? I would recommend it.
Stayed 3 nights in Sep 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only one hanger. Surface tops sticky. Toilet running continuously unless I went into tank to fix. Needed room that was accessible with walker. Requested this prior to arrival and said was will to stay in a smoking room if needed. When i arrived, i discovered that the notes for my request said I requested a smoming room and nothing about needing an accessible room. Given smaller room than booked, 1 bed insted of 2 and no air conditioner. Charged original booking price. Carpet had been cleaned that day, so it was wet and room was very damp feeling. Requested no housekeeping service during my stay. Was told to come to front desk if need to exchange towels or needed anything. One day = no service. Next day housekeeping was in my room. Informed GM. Was told he would look into it as that should not have happened since I requested no service. Next day, again housekeeping was in my room. Informed desk staff. Was told upon checkout that it wasn't housekeeping's fault as it hadn't been put on their sheet. No " do not disturb" was available for me to put on door. Was going to book for next year but based on how things were handled decided to book elsewhere. When mentioned this while checking out, the only response was "ok". Email sent 5 days ago not responded to or acknowledged (used email link on website). I felt that I was not valued as a customer and that they really didn't care about my business. In fact I was made to feel like i had unrealistic expectations regarding service.
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Eastglen Inn is a clean, comfortable motel. There is no restaurant on premises, nor is there any super close to the motel, but otherwise it is a decent place to stay for cheap. The room itself could be cleaner as there was some dust bunnies in the crevices of the walls, but overall it was in good shape. Just an older building that could benefit from a renovation.
Stayed 6 nights in Sep 2019

8/10 Good

Trish, Calgary

Travelled with family
Liked: Cleanliness, staff & service, amenities
Close to edminton expo facility which is what we wanted. Room was clean. Front desk staff was very welcoming. Easy check in and checkout.
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Close to the expo centre. That’s why we booked here.
Stayed 2 nights in Sep 2019

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Stayed 1 night in Aug 2019

8/10 Good

Truyen

Liked: Staff & service, room comfort
Stayed 4 nights in Aug 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
The staff were friendly, helpful & efficient, both in the evening and at breakfast in the morning. The room was very dated but clean. The layout of the room was nice, with a living room-type area and separate bedroom area.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
It is clean and quite. the air condition works very well. The parking lot is wide and cloth. the room has got a small fridge.
Stayed 3 nights in Aug 2019

8/10 Good

Tammy

Liked: Staff & service, room comfort
The room smelled and all the furniture was sticky. It was almost like at one time it was used as a smoking room and they forgot to clean things before they put the no smoking sign up.
Stayed 4 nights in Aug 2019

10/10 Excellent

Kathy, Valleyview, AB

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed is super comfortable and clean! The air conditioner works great.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the price for all of the things included in the room.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and quiet room. The continental breakfast was good. The only down side to this motel was the fact there was no coffee pot in the room.
Stayed 1 night in Jul 2019

6/10 Okay

Jeveria

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

elaref

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
was good not so bad just some ponits
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
The people at the desk were very friendly. Unfortunately the bedding wasn't very comfortable. The couch in my room was very beat up and uncomfortable. The room had a faint smell of urine.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2019

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

6/10 Okay

Verified traveller

Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was clean and the staff are all kind, we enjoyed our stay there.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The check in person was very friendly and we felt like she enjoyed her job and wasn't just doing it because it was a job. The bed was very comfortable and the room though not big was adequate. The breakfast had very limited choice but coffee was good,
Stayed 1 night in May 2019

8/10 Good

Bob, Fort McMurray

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Its location was key to our choice as we were attending an event at the Expo centre, only 1 block away. Area seems a bit shady but the motel was a pleasant surprise. Room was clean, smelled great, the continental breakfast was great and the counter staff were very friendly. I will be staying there again
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019

8/10 Good

Verified traveller

Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Decent place to stay for a night, go for an overnight trip to Edmonton .
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
It's an older building but it is well kept. The staff were courteous and professional. My only complaint would be the TV in my room was an old tube model that was worn out and having to switch plugs to power the microwave, fridge and lamp
Stayed 1 night in Mar 2019

10/10 Excellent

Alex, Wetaskiwin, AB, Canada

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like every thing and did not find anything wrong. For me it was perfect.
Stayed 1 night in Mar 2019