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DoubleTree by Hilton Hotel West Edmonton

4.0 star property
Eco-certified Edmonton hotel in West Edmonton with free parking

Choose dates to view prices

your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for DoubleTree by Hilton Hotel West Edmonton

Reception
Indoor pool
Exterior
Room, 2 Queen Beds | View from room
Bar (on property)

Reviews

8.8

Excellent

Popular amenities

  • Pet-friendly
    Pet-friendlyPet-friendly
  • Bar
    BarBar
  • Housekeeping
    HousekeepingHousekeeping
  • Gym
    GymGym
  • Pool
    PoolPool
  • Laundry
    LaundryLaundry

Explore the area

Map
16615 109th Ave, Edmonton, AB, T5P 4K8
  • Popular LocationTELUS World of Science-Edmonton4 min drive
  • Popular LocationWest Edmonton Mall5 min drive
  • Popular LocationWorld Waterpark6 min drive
  • AirportEdmonton, AB (YEG-Edmonton Intl.)35 min drive

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

I like the swimming pool and the gym because are 24-hour open. Cleaning the room needs to improve.
Gladys
Jul. 27, 2024
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Home2 Suites by Hilton West Edmonton, Alberta, Canada

About the area

Edmonton

DoubleTree by Hilton Hotel West Edmonton is located in West Edmonton, a neighborhood in Edmonton, and is in a shopping district. Travelers who have shopping on the agenda can visit West Edmonton Mall and Kingsway Mall. Looking to enjoy an event or a game? See what's going on at Rogers Place or Commonwealth Stadium. Spend some time exploring the area's activities, including skiing.
Visit our Edmonton travel guideOpens in a new window

What's nearby

  • TELUS World of Science-Edmonton - 4 min drive
  • West Edmonton Mall - 5 min drive
  • World Waterpark - 6 min drive
  • University of Alberta - 9 min drive
  • Rogers Place - 10 min drive

Getting around

  • MacEwan Station - 11 min drive
  • Edmonton Station - 13 min drive
  • Edmonton Intl. Airport (YEG) - 35 min drive

Restaurants

  • ‪A&W Mayfield Common - ‬3 min drive
  • ‪IHOP - ‬10 min walk
  • ‪Tim Hortons - ‬14 min walk
  • ‪A&W Restaurant - ‬3 min drive
  • ‪JOEY Mayfield - ‬19 min walk

About this property

DoubleTree by Hilton Hotel West Edmonton

Upscale eco-certified hotel near West Edmonton Mall
Consider a stay at DoubleTree by Hilton Hotel West Edmonton and take advantage of dry cleaning/laundry services, car rentals on site, and a bar. The on-site restaurant offers dinner. In addition to a gym and a business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool
  • Free self parking
  • Cooked-to-order breakfast (surcharge), free newspapers, and a ballroom
  • A front-desk safe, smoke-free premises, and a banquet hall
  • Guest reviews speak highly of the breakfast and helpful staff
Room features
All 238 rooms offer comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Mini fridges, coffee/tea makers, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: CAD 21 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 15 meeting rooms
  • Business center
  • Conference center (35,000 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 1975
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 21 per person
  • Pet fee: CAD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel West Edmonton
DoubleTree Hilton West Edmonton
DoubleTree By Hilton Hotel West Edmonton Alberta
DoubleTree by Hilton Hotel West Edmonton Hotel
DoubleTree by Hilton Hotel West Edmonton Edmonton
DoubleTree by Hilton Hotel West Edmonton Hotel Edmonton

Frequently asked questions

Does DoubleTree by Hilton Hotel West Edmonton have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at DoubleTree by Hilton Hotel West Edmonton?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel West Edmonton on Aug 18, 2024 start from CA $143.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is DoubleTree by Hilton Hotel West Edmonton pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 55 lbs per pet. There's a fee of CAD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at DoubleTree by Hilton Hotel West Edmonton?

Self parking is free at this property.

What time is check-in at DoubleTree by Hilton Hotel West Edmonton?

Check-in start time: 4 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at DoubleTree by Hilton Hotel West Edmonton?

Check-out is at noon.

Where is DoubleTree by Hilton Hotel West Edmonton located?

Located in West Edmonton, this eco-certified hotel is 0.9 mi (1.5 km) from Oasis Centre and 2.6 mi (4.2 km) from West Edmonton Mall. TELUS World of Science-Edmonton and Ice Palace are also within 3 mi (5 km).

DoubleTree by Hilton Hotel West Edmonton Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 615 out of 1004 reviews" "
Rating 8 - Good. 248 out of 1004 reviews" "
Rating 6 - Okay. 83 out of 1004 reviews" "
Rating 4 - Poor. 33 out of 1004 reviews" "
Rating 2 - Terrible. 25 out of 1004 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gladys

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I like the swimming pool and the gym because are 24-hour open. Cleaning the room needs to improve.
Stayed 3 nights in Jul 2024

10/10 Excellent

Jenna

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We started staying here when we realized what a convenient location it was for us as a family of 4. We love staying in the suite room. It is definitely spacious enough to sleep our family and have a pack’n’play set up for our youngest. The price has always been great, friendly staff, easy parking and rooms always clean. Also love the breakfast buffet. We stay here multiple times a year now and always plan to.
Stayed 3 nights in Jul 2024

10/10 Excellent

Krista

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay Early check in They gave us lovely cookies and a room upgrade, as I’m a Hilton member Also complementary breakfast! We attended the dinner theatre which was awesome Thank you to the Hilton for a great Date Night!
Stayed 1 night in Jul 2024

6/10 Okay

Allen

Stayed 2 nights in Jul 2024

8/10 Good

Marie, Winnipeg

Travelled with family
Liked: Cleanliness, property conditions & facilities
Overall a nice hotel. Beautiful main Foyer. Set the tone for our stay. Only downside was the noise between walls on the older side.
Stayed 3 nights in Jul 2024

8/10 Good

Roland

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Jul 2024

8/10 Good

robert

Liked: Staff & service, property conditions & facilities
Did not like a tub in bath that was very slippery and unsafe. Food was very good and consistent. Staff did an excellent job
Stayed 8 nights in Jun 2024

10/10 Excellent

Jones

Liked: Cleanliness, staff & service, property conditions & facilities
Ease of checking in and the staff are very friendly and accommodating
Stayed 2 nights in Jun 2024

6/10 Okay

Zac

Travelled with family
Liked: Cleanliness, property conditions & facilities
Compare to other perceived "lesser" hotel, this one is more expensive, no microwave in the room (has to request), no free breakfast, no coffee/hot water in the lobby. coffee machine has plenty of dust outside and inside the water container, only 2 small cream and coffee was provided. However, there are two bottles of water on the table butt sorry, those are for the prestige members. Not your normal guest.
Stayed 1 night in Jun 2024

10/10 Excellent

Leon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great sleep
Stayed 1 night in Jun 2024

10/10 Excellent

Kara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is fantastic and go the extra mile. Found the rooms quiet, clean and beds were very comfortable. There is a liquor store and diner conveniently across the street. Loved that the pool was open 24/7; and it was very clean. We did feel that the charger outlets didn’t work well; probably from over use. The shower could also use some attention; maybe a new shower head. We will definitely stay again!
Stayed 2 nights in Jun 2024

8/10 Good

Gerda

Liked: Cleanliness, staff & service, property conditions & facilities
Was ok!
Stayed 3 nights in Jun 2024

10/10 Excellent

Trevor

Stayed 1 night in Jun 2024

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Always very accommodating staff . Clean rooms and friendly faces Thank you
Stayed 1 night in Jun 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the value of this hotel was exceptional. Really nice hotel. Loved the cookies at check in ! Staff was friendly. There was a couple of sticky spots on the bedside table and some soap spots on the bathroom counter, not a big deal, but other than that room was very clean.
Stayed 2 nights in Jun 2024

10/10 Excellent

Petra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel and restaurant and bar on the property. The breakfast has lots of options and food is good. Well worth the stay.
Stayed 2 nights in Jun 2024

8/10 Good

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

8/10 Good

Youssef

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It was a great experience. All the workers were always smiling and their service was great
Stayed 1 night in Jun 2024

6/10 Okay

James

Stayed 2 nights in Jun 2024

8/10 Good

Ian

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2024

6/10 Okay

Shawna

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Check in staff seemed disinterested.
Stayed 1 night in Jun 2024

10/10 Excellent

Gabriela

Stayed 1 night in Jun 2024

10/10 Excellent

Bertrand

Stayed 2 nights in Jun 2024

8/10 Good

Julianne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff. Wasn’t sure if there was a free breakfast and restaurant didn’t seem to be open when we were looking for it so we went elsewhere to eat. A very pleasant stay though.
Stayed 2 nights in Jun 2024

10/10 Excellent

Bobbi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jun 2024

General hotel information

Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
4:00 PM
Check-Out Time
12:00 PM
Star Rating
4.0