DoubleTree by Hilton Hotel West Edmonton

Photo gallery for DoubleTree by Hilton Hotel West Edmonton

Primary image
Indoor pool
Flat-screen TV
Minibar
In-room safe, iron/ironing board, free WiFi, bed sheets

Overview of DoubleTree by Hilton Hotel West Edmonton

DoubleTree by Hilton Hotel West Edmonton

4.0 star property

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Restaurant
Map
16615 109th Ave, Edmonton, AB, T5P 4K8

Explore the area

  • Popular LocationOasis Centre18 min walk
  • Popular LocationTELUS World of Science-Edmonton4 min drive
  • Popular LocationYellowhead Casino8 min drive
  • AirportEdmonton, AB (YEG-Edmonton Intl.)31 min drive

Choose dates to view prices

About this area

Edmonton

DoubleTree by Hilton Hotel West Edmonton is located in West Edmonton, a neighborhood in Edmonton, and is in a shopping district. Travelers eager for a bit of culture can stop by Fort Edmonton Park, while those who have shopping on the agenda may want to visit West Edmonton Mall and Kingsway Mall. Looking to enjoy an event or a game? See what's going on at Rogers Place or Commonwealth Stadium. Spend some time exploring the area's activities, including skiing.

What's nearby

  • Oasis Centre - 18 min walk
  • TELUS World of Science-Edmonton - 4 min drive
  • Palace Casino - 5 min drive
  • Yellowhead Casino - 8 min drive
  • Galaxyland - 9 min drive

Getting around

  • Corona Station - 9 min drive
  • Edmonton Station - 13 min drive
  • Edmonton Intl. Airport (YEG) - 31 min drive

Restaurants

  • The Black Bull Kitchen & Bar - 4 min walk
  • MyFries - 9 min walk
  • IHOP - 10 min walk
  • Tutti Frutti - 10 min walk
  • Dim Sum Delight - 11 min walk

About this property

DoubleTree by Hilton Hotel West Edmonton

4-star Edmonton hotel in West Edmonton with free parking
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a conference center, and a business center.
DoubleTree by Hilton Hotel West Edmonton offers 238 accommodations with laptop-compatible safes and safes. Flat-screen televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Languages spoken

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:00 AM: CAD 21 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business center
  • Conference center (35000 square feet of space)
  • Meeting rooms - 15

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Connecting rooms available
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per accommodation, per stay
Welcoming dogs and cats only
2 per room (up to 55 lbs)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: CAD 21 per person (approximately)
  • Pet fee: CAD 50 per accommodation, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

DoubleTree Hilton Hotel West Edmonton
DoubleTree Hilton West Edmonton
DoubleTree By Hilton Hotel West Edmonton Alberta
DoubleTree by Hilton Hotel West Edmonton Hotel
DoubleTree by Hilton Hotel West Edmonton Edmonton
DoubleTree by Hilton Hotel West Edmonton Hotel Edmonton

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 596 out of 983 reviews
5 - Excellent 61%
Rating 4 - Good. 294 out of 983 reviews
4 - Good 30%
Rating 3 - Okay. 61 out of 983 reviews
3 - Okay 6%
Rating 2 - Poor. 23 out of 983 reviews
2 - Poor 2%
Rating 1 - Terrible. 9 out of 983 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.6/5

Staff & service

4.3/5

Amenities

4.5/5

Property conditions & facilities

4.2/5

Eco-friendliness

2/5 Poor

Travelled with family
Disliked: Staff & service
We booked a suite and for the price we paid expected free water and breakfast. No microwave in room, bathroom plug in was coming out of the wall, roof had obvious water damage and every sound was heard from cleaning staff and neighbours. For the exorbitant price I expected more. I’ll never go back.
Stayed 2 nights in Jun 2022

1/5 Terrible

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
They did not come to clear garbage when we stay until we require. Out of toilet paper, out of show tower. It is noise.
Stayed 2 nights in Jun 2022

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very pleasant, friendly and courteous. The room could’ve been cleaned a bit better. There was dust on the lamp and the carpet needed vacuuming. I would prefer a room with no carpet. The plug in for my phone charger was not tight enough so it wouldn’t work. The included breakfast was great.
Stayed 1 night in Jun 2022

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean and comfortable rooms, good food at the lounge.
Stayed 1 night in Jun 2022

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is convenient and quiet, but some of the clients and guests are rather rough looking.
Stayed 1 night in Jun 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this property is fantastic!
Stayed 1 night in Jun 2022

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 1 night in Jun 2022

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The dinner theatre meal was excellent and the mamma Mia show was fantastic!
Stayed 1 night in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were gorgeous and the staff were very friendly
Stayed 1 night in Jun 2022

4/5 Good

Liked: Staff & service, amenities, property conditions & facilities
This is not a knock against the building itself or the staff within, but the Hilton company overall. As a Canadian, travelling to & from a Canadian destination, calling what appears to be the Hotel's local (Canadian) number (with matching area code, etc) WITHIN Canada, and having booked the reservation on expedia.ca (the Canadian subset of the site), it seems absurd and ridiculous that when calling to make a change to one's reservation etc that you ask a customer to input their 5 digit ZIP CODE!!! Canadians all across the country ONLY use Postal Codes which are SIX characters long and are alpha numeric. How blatantly obvious of a blunder! And to compound matters, they ask this via their automated system no less than 2-3 times, before connecting you with an agent at a call center with a terrible command of the English language and an even worse propensity to only listen to the first few words of a customer's question and ignore what the customer is ACTUALLY wanting/asking about. Traveling and making adjustments/inquiries on the go can be frustrating at the best of times, and Hilton does nothing to make matters easier in this department. Sadly, this reflects on the entire company, despite the actual facility and the staff therein to be friendly and attentive when dealing with them face-to-face. Also, on a side note, the bathtubs could benefit from an anti-slip treatment (rubber bathmat, stick-on grip stickers, etc) for the safety of patrons. The breakfast buffet was great!
Stayed 1 night in Jun 2022