Ratings based on 852 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
82% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveller

Within the downtown core

Posted 27-Aug-2015
Pros: Convenience.
Cons: Either create a better fitness room that isn't in an awkward place or don't promote it.
Location: lots of restaurants & bars, close to Legislature grounds & not too far to walk to Churchill Square, transit close by.
I would've enjoyed doing a workout, but the "fitness room" was tiny, only had 3 cardio machines & my back would've faced the lobby. Too awkward. My room key had to be reset twice to access the parkade. There was a loud air conditioner/fan in the hallway that could be heard in the room.
Comment from EPC
31-Aug-2015 by Management, EPC
Dear sheosee, We would like to thank you for your stay at our property. I have forwarded your observations regarding our fitness room to higher management for review. Please keep us in mind on your next visit to Edmonton.
2 out of 5
Recommended
for Everyone
by A verified traveller

Excellent location, very old hotel

Posted 26-Aug-2015
The A/C broke down in the middle of the night. Every thing is old in this hotel. A fridge might have helped
Comment from EPC
31-Aug-2015 by Management, EPC
Dear guest, Please accept our apologies for the unforeseen incident regarding the AC. At the moment renovations to the property are under review, any suggestions from our valued guests are welcome. Please keep us in mind next time you visit our city.
1 out of 5
by A verified traveller from A N

Visitor review

Posted 26-Aug-2015
Hotel is an old renovated one. Clean rooms, excellent room services. Could do better with free breakfast. Why charging for car parks, do they expect poeple to visit edmonton walking? Internet service is very bad; no it is terrible. If you meed to use internet avoid this hotel- mind you- the staff do know about this issue and all of them have the pre arranged answer, it is due to high traffic, When I told that it was at 4 am they had no reply!!
Comment from EPC
31-Aug-2015 by Management, EPC
Dear guest, Thank you for your feedback. I have forwarded your observations regarding our internet service to the maintenance department to have them contact our internet service provider. I can assure you our Front Desk Staff does everything possible to make sure our guests concerns are addressed. We hope you give us another opportunity in the near future.
4 out of 5
Recommended
for Everyone
by A verified traveller

It was in exactly the location I needed and fit my

Posted 25-Aug-2015
Pros: Convenient location.
Cons: A free continental Breakfast would be nice.
Location: Close to downtown and its activities.
It was what I required. I was close to my son and we could easily be together and explore downtown.
Comment from EPC
31-Aug-2015 by Management, EPC
Dear guest, We are happy to hear we contributed to your having a pleasant visit with your son. Please think of us next time you come again.
3 out of 5
Recommended
for Everyone
by A verified traveller

Good location. Hotel is dated and rundown

Posted 24-Aug-2015
Room was clean but dated. Was noisy at times but overall wasn't too bad.
Comment from EPC
31-Aug-2015 by Management, EPC
Dear guest, We are happy to hear you were able to take advantage of our wonderful location. At the present, hotel renovations are under review, we will keep our guests posted. Thank you for your visit and keep us in mind next time you visit our beautiful city.
3 out of 5
Recommended
for Everyone
by A verified traveller

Good for satisfactory, but could do better.

Posted 20-Aug-2015
Overall the stuff was pretty good. They were polite, prompt, and efficient. However, there were problems with the room. The room was clean, comfortable, and had all of the basics. However, if there was power plug in the blue and didn't work, and the air conditioning/heating unit only pumped out cold air.
2 out of 5
by A verified traveller from Alberta

Rude Service and Cold Room

Posted 17-Aug-2015
We are a younger couple. After my credit card was declined, I went to grab my boyfriend so he could put his card on file. The rude comments and judgmental looks i received from the front desk staff made me feel uncomfortable. Our room was also freezing cold. It was a cold summer day and we could not change the thermostat. Disappointing to say the least.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 7-Aug-2015
Loved the location, hotel was clean, staff was very helpful! I would for sure stay there again!
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 7-Aug-2015
It was a fine motel. Great location and friendly and very helpful staff.
3 out of 5
Recommended
for Business Travellers
by A verified traveller from hanna ab

close to lrt

Posted 4-Aug-2015
close to light rail station easy to get around Edmonton from the downtown