Ratings based on 967 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
74% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveller from e

Clean hotel.

Posted 4-May-2016
Clean hotel. Staff all seemed quite friendly. Really no complaints about the place, other than the extra fee for parking (still cheaper than other hotels for that)
2 out of 5
by A verified traveller

Had a bad experience

Posted 7-Apr-2016
Their was no fridge & microwave even though wifi was terrible Air condition and heater unit not functioning
5 out of 5
by A verified traveller from Whitehorse

It was central , very clean, nice staff

Posted 1-Apr-2016
Pros: Location and price
Cons: The building is old the elevator took forever
Location: There was a lot of restaurants near by and you could catch the bus just down the block
I enjoyed the central location because I did not have a vehicle so my son and I had to walk, bus and train to our locations. The staff was friendly and the rooms were very clean. I was nice coming back to our room and everything was fresh and clean.
Comment from Hotel Management
7-Apr-2016 by Management, Hotel Management
Dear D, Our Housekeeping Department is happy to hear their work is being appreciated. I have forwarded your observations to higher management for review and action. Please think of us next time you visit Edmonton, we would love to host you again.
5 out of 5
by A verified traveller from Grande Prairie, Ab

Posted 16-Mar-2016
Pros: Cleanliness and hotel staff was exceptional
Cons: Not slamming the doors right next to us
Location: Boston Pizza is close we walked
We had several doors slamming right next to us. I didn't like that. The room was clean and we slept well.
Comment from Hotel Management
7-Apr-2016 by Management, Hotel Management
Dear Nancy, We are happy to hear you had a pleasant stay at our property. I have informed our Maintenance Department of your observation regarding the doors so they can take a look and make sure these are in proper working conditions. We hope to have you back in the near future.
3 out of 5
by A verified traveller

O.K. at best.

Posted 3-Mar-2016
Everything was just O.K. They need to fix their elevator. It is very slow and sounds like it is ready to break down any minute.
Comment from Hotel Management
6-Mar-2016 by Management, Hotel Management
Dear guest, Thank you very much for your stay at our property. Our elevator undergoes periodical maintenance service calls to make sure it is in proper working condition. I will forward your concerns to the Maintenance Department. We hope to be of service again to you in the future.
4 out of 5
by A verified traveller from Edmonton, AB

Useful for short stays in the City

Posted 18-Feb-2016
Pros: Location and staff
Cons: There is only one elevator, which is very old and makes funny noises, plus it's very slow. I also don't think guests should pay extra for parking
Location: It's in Oliver, close to downtown, McEwan University and the new Arena. Many restaurants nearby, transportation almost everywhere.
The hotel is well located and there are a few restaurants nearby. The staff was very friendly. The hotel doesn't have its own restaurant but they give you a list of places around and their phone numbers.
Comment from Hotel Management
6-Mar-2016 by Management, Hotel Management
Dear Laura, Thank you very much for taking the time to comment on our property. I have forwarded your observations to the appropriate departments. Please keep us in mind if you visit our city.
4 out of 5
by A verified traveller from Yellowknife

Près du centre-ville

Posted 11-Feb-2016
J'ai eu de la difficulté avec le wifi Le personnel est chaleureux Les chambres sont propres
Comment from Hotel Management
6-Mar-2016 by Management, Hotel Management
Dear guest, Thank you very much for having stayed at our property, I have forwarded your observation to our Maintenance Department. We hope you visit us again in the near future.
3 out of 5
by A verified traveller

Convenient to downtown

Posted 8-Feb-2016
Pros: Comfy bed.
Cons: The elevator is a bit dodgy, and it's annoying to pay separate for parking but I understand why.
Location: Downtown Edmonton, a couple of blocks from the Legislature and the river valley.
A nice comfortable bed in this hotel conveniently located downtown. I have stayed here a couple of times over the last few years and have found it a reasonable rate for a nice place to sleep.
Comment from Hotel Management
6-Mar-2016 by Management, Hotel Management
Dear Darryl, We love to hear from our loyal guest and we hope will continue being your property of choice when you visit Edmonton
3 out of 5
by A verified traveller from Peace River

Okay

Posted 7-Feb-2016
Just okay. Older hotel, but clean. Age showing. Charges for self parking was a factor for others not booking there.
Comment from Hotel Management
8-Feb-2016 by Management, Hotel Management
Dear Turk, Thank you very much for your feedback. We hope you give us another opportunity in the future.
4 out of 5
by A verified traveller

Nice clean and comfy

Posted 2-Feb-2016
Nice clean comfy hotel. The only problem was a group of loud drunk people kept me up all night. The front desk people did their best to keep it under control.
Comment from Hotel Management
7-Feb-2016 by Management, Hotel Management
Dear guest, Thank you very much for your feedback. The Front Desk appreciates your understanding and kind words.