Ratings based on 974 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
74% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller fromCalgary

Good location

Posted 13-May-2016
Pros: Location
Cons: Room services, no fridge
Location: Downtown area with bars, public transit, Alberta Legislature all surrounding
Located in the heart of Edmonton, walking steps to famous landmark Alberta Legislature. Room and services are OKAY, nothing to complain about. The building has only one outdated elevator. A little bit overpriced though. For same price can get nicer hotels in the South side of Edmonton.
4out of 5
by A verified traveller frome

Clean hotel.

Posted 4-May-2016
Clean hotel. Staff all seemed quite friendly. Really no complaints about the place, other than the extra fee for parking (still cheaper than other hotels for that)
2out of 5
by A verified traveller

Had a bad experience

Posted 7-Apr-2016
Their was no fridge & microwave even though wifi was terrible Air condition and heater unit not functioning
5out of 5
by A verified traveller fromWhitehorse

It was central , very clean, nice staff

Posted 1-Apr-2016
Pros: Location and price
Cons: The building is old the elevator took forever
Location: There was a lot of restaurants near by and you could catch the bus just down the block
I enjoyed the central location because I did not have a vehicle so my son and I had to walk, bus and train to our locations. The staff was friendly and the rooms were very clean. I was nice coming back to our room and everything was fresh and clean.
Comment from Hotel Management
7-Apr-2016 by Management, Hotel Management
Dear D, Our Housekeeping Department is happy to hear their work is being appreciated. I have forwarded your observations to higher management for review and action. Please think of us next time you visit Edmonton, we would love to host you again.
5out of 5
by A verified traveller fromGrande Prairie, Ab

Posted 16-Mar-2016
Pros: Cleanliness and hotel staff was exceptional
Cons: Not slamming the doors right next to us
Location: Boston Pizza is close we walked
We had several doors slamming right next to us. I didn't like that. The room was clean and we slept well.
Comment from Hotel Management
7-Apr-2016 by Management, Hotel Management
Dear Nancy, We are happy to hear you had a pleasant stay at our property. I have informed our Maintenance Department of your observation regarding the doors so they can take a look and make sure these are in proper working conditions. We hope to have you back in the near future.
3out of 5
by A verified traveller

O.K. at best.

Posted 3-Mar-2016
Everything was just O.K. They need to fix their elevator. It is very slow and sounds like it is ready to break down any minute.
Comment from Hotel Management
6-Mar-2016 by Management, Hotel Management
Dear guest, Thank you very much for your stay at our property. Our elevator undergoes periodical maintenance service calls to make sure it is in proper working condition. I will forward your concerns to the Maintenance Department. We hope to be of service again to you in the future.
4out of 5
by A verified traveller fromEdmonton, AB

Useful for short stays in the City

Posted 18-Feb-2016
Pros: Location and staff
Cons: There is only one elevator, which is very old and makes funny noises, plus it's very slow. I also don't think guests should pay extra for parking
Location: It's in Oliver, close to downtown, McEwan University and the new Arena. Many restaurants nearby, transportation almost everywhere.
The hotel is well located and there are a few restaurants nearby. The staff was very friendly. The hotel doesn't have its own restaurant but they give you a list of places around and their phone numbers.
Comment from Hotel Management
6-Mar-2016 by Management, Hotel Management
Dear Laura, Thank you very much for taking the time to comment on our property. I have forwarded your observations to the appropriate departments. Please keep us in mind if you visit our city.
4out of 5
by A verified traveller

Posted 18-Feb-2016 on Hotels
Comment from Hotel Management
7-Apr-2016 by Management, Hotel Management
Thank you for taking the time to answer our survey. Please think of our property next time you visit Edmonton.
1out of 5
by Oluwatoyin

Fair

Posted 15-Feb-2016 on Hotels
Great room great location
Comment from Hotel Management
7-Apr-2016 by Management, Hotel Management
Dear Oluwatoyin, Thank you for having stayed at our property. We are happy to hear you took advantage of our wonderful location. We hope we can be of service to you again in the near future.
3out of 5
by Alana Caroline de Farias fromRio de Janeiro

Serve ao propósito

Posted 13-Feb-2016 on Hotels
Hotel bem localizado. Feito para poucos dias.
Comment from Hotel Management
7-Apr-2016 by Management, Hotel Management
Dear Alana, Thank you very much for your feedback. We hope to see you again on your next visit to our beautiful city.