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Candlewood Suites West Edmonton - Mall Area, an IHG Hotel

Photo gallery for Candlewood Suites West Edmonton - Mall Area, an IHG Hotel

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Indoor pool
Indoor pool
Indoor pool
Suite, 1 Bedroom (Walk-In Shower) | Pillowtop beds, in-room safe, desk, blackout drapes

Overview of Candlewood Suites West Edmonton - Mall Area, an IHG Hotel

Candlewood Suites West Edmonton - Mall Area, an IHG Hotel

2.5-star property

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Kitchen
Map
18520 100 Ave NW, Edmonton, AB, T5S 0K7

Explore the area

  • Popular LocationGalaxyland7 min drive
  • Popular LocationWorld Waterpark8 min drive
  • Popular LocationStarlight Casino8 min drive
  • AirportEdmonton, AB (YEG-Edmonton Intl.)28 min drive

Room options

About this area

Edmonton

Candlewood Suites West Edmonton - Mall Area, an IHG Hotel is located in West Edmonton, a neighborhood in Edmonton, and is near theme parks. Looking to enjoy an event or a game? See what's going on at Rogers Place or Commonwealth Stadium. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • West Edmonton Mall - 6 min drive
  • Oasis Centre - 6 min drive
  • Galaxyland - 7 min drive
  • World Waterpark - 8 min drive
  • Starlight Casino - 8 min drive

Getting around

  • Corona Station - 10 min drive
  • Edmonton Station - 16 min drive
  • Edmonton Intl. Airport (YEG) - 28 min drive

Restaurants

  • Aqua Bistro Bar - 3 min walk
  • Pho Rice Pot - 5 min walk
  • Tim Hortons - 5 min walk
  • Taco Del Mar - 7 min walk
  • Smitty's - 8 min walk

About this property

Candlewood Suites West Edmonton - Mall Area, an IHG Hotel

Hotel near West Edmonton Mall
Take advantage of a grocery/convenience store, a terrace, and an arcade/game room at Candlewood Suites West Edmonton - Mall Area, an IHG Hotel. For some rest and relaxation, visit the hot tub. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a fireplace in the lobby.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self parking
  • Free newspapers, tour/ticket assistance, and ATM/banking services
  • Smoke-free premises, a gift shop, and barbecue grills
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Candlewood Suites West Edmonton - Mall Area, an IHG Hotel feature thoughtful touches such as air conditioning, in addition to amenities like free WiFi and safes. Guest reviews say good things about the clean, spacious rooms at the property.
Other amenities include:
  • Pillowtop mattresses and free cribs/infant beds
  • Bathrooms with free toiletries and hair dryers
  • 49-inch TVs with cable channels
  • Kitchens, full-sized refrigerators/freezers, and dishwashers

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Arcade/game room
  • Fitness center
  • Indoor pool
  • Spa tub

Family friendly

  • Arcade/game room
  • Free cribs/infant beds
  • Full-sized refrigerator
  • Grocery/convenience store
  • Indoor pool
  • Kitchen
  • Laundry facilities
  • Microwave
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • 49-inch TV
  • Cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Electric kettle
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

More properties to consider

See similar properties

Policies

Check-in

95% of travellers were happy with check-in
Check-in from 3 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily until 11:00 PM
The check-in location differs from the property location; to check in, go to Holiday Inn Express West Edmonton lobby (same building).
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per pet, per night, plus a deposit of CAD 25 per night
Welcoming dogs only
1 per room (up to 80 lbs)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: CAD 25 per night
  • Pet fee: CAD 20 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Candlewood Suites West Edmonton Mall Area Hotel
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Edmonton Candlewood Suites West Edmonton - Mall Area Hotel
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Candlewood Suites West Edmonton Mall Area
Candlewood Suites West Edmonton - Mall Area, an IHG Hotel Hotel

Frequently asked questions

Does Candlewood Suites West Edmonton - Mall Area, an IHG Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Candlewood Suites West Edmonton - Mall Area, an IHG Hotel?

As of Oct 6, 2022, prices found for a 1-night stay for 2 adults at Candlewood Suites West Edmonton - Mall Area, an IHG Hotel on Oct 30, 2022 start from CA $127.3, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Candlewood Suites West Edmonton - Mall Area, an IHG Hotel pet-friendly?

Yes, Candlewood Suites West Edmonton - Mall Area, an IHG Hotel allows dogs (limit 1 per room) with a maximum weight of up to 80 lbs per pet. There's a deposit of CAD 25 per night and a fee of CAD 20 per pet, per night.

How much is parking at Candlewood Suites West Edmonton - Mall Area, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Candlewood Suites West Edmonton - Mall Area, an IHG Hotel?

Check-in is from 3 PM - anytime.

What time is check-out at Candlewood Suites West Edmonton - Mall Area, an IHG Hotel?

Check-out is at 11 AM.

Where is Candlewood Suites West Edmonton - Mall Area, an IHG Hotel located?

Located in West Edmonton, this hotel is 1.7 mi (2.7 km) from West Edmonton Mall and within 9 mi (15 km) of TELUS World of Science-Edmonton and Rogers Place. University of Alberta and Alberta Legislature Building are also within 9 mi (15 km).

Can I cancel my reservation for free at Candlewood Suites West Edmonton - Mall Area, an IHG Hotel and receive a full refund?

Yes, Candlewood Suites West Edmonton - Mall Area, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Candlewood Suites West Edmonton - Mall Area, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 509 out of 843 reviews
5 - Excellent 60%
Rating 4 - Good. 258 out of 843 reviews
4 - Good 31%
Rating 3 - Okay. 48 out of 843 reviews
3 - Okay 6%
Rating 2 - Poor. 15 out of 843 reviews
2 - Poor 2%
Rating 1 - Terrible. 13 out of 843 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.6/5

Property conditions & facilities

4.4/5

Eco-friendliness

3/5 Okay

Leslynn
Business traveller
Liked: Staff & service
I was given an accessible room and I felt frustrated and like I was being punished. Very limited countertop storage in the bathroom, clothing rack in the cupboard had long clothing items dragging on the floor. And really ineffective and poor design layout "if" I was using a wheelchair, walker or on crutches for example. The microwave, toaster, plates and glasses and kettle were so high up they would have been impossible to reach in the cupboard. Rearrange this room and install drawers and the microwave at a practical/dangerous overhead height. Not impressed with the stained upholstered chair in the dining or table sitting area. Put the seating chair on casters so it could be easily rolled out of the way in order to park a wheel chair or walker next to the bed for easy access for a person getting into bed. Wall mount all like fixtures so again they are off the floor and out of the way. This room as an able bodied person was very badly thought out for a person who really requires and accessible facility. I was not impressed.
Stayed 3 nights in Sep 2022

5/5 Excellent

Nathan, Saskatoon
Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is definitely bring added to the list of places I'll stay at when I'm in Edmonton next
Stayed 2 nights in Sep 2022

5/5 Excellent

Heather
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Quiet and clean!
Stayed 1 night in Sep 2022

4/5 Good

Bob, Calgary
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2022

5/5 Excellent

Stephanie
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious
Stayed 1 night in Sep 2022

5/5 Excellent

Cheryl
Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
No staff ! Just front desk
Stayed 2 nights in Sep 2022

5/5 Excellent

Clint
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and very clean
Stayed 2 nights in Sep 2022

5/5 Excellent

Susan
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price was great and room was nice and large. Getting to parking lot can be confusing but they do have free underground parking. Could use some tea in the room besides coffee.
Stayed 1 night in Aug 2022

4/5 Good

Curtis
Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great hotel. Minor things were Dishwasher not working properly No free breakfast. Usually is with full kitchen hotels. Wifi took awhile to work
Stayed 4 nights in Aug 2022

4/5 Good

Crystal
Travelled with family
Liked: Cleanliness, staff & service
Love the hotel. Pool wasn't clean. Room size is good, location is good and room comfort
Stayed 1 night in Aug 2022