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Candlewood Suites West Edmonton - Mall Area, an IHG Hotel

Photo gallery for Candlewood Suites West Edmonton - Mall Area, an IHG Hotel

Indoor pool
Indoor pool
Indoor pool
Suite, 1 Bedroom (Walk-In Shower) | Pillowtop beds, in-room safe, desk, blackout drapes
Suite, 1 Bedroom (Walk-In Shower) | Pillowtop beds, in-room safe, desk, blackout drapes

Overview of Candlewood Suites West Edmonton - Mall Area, an IHG Hotel

Candlewood Suites West Edmonton - Mall Area, an IHG Hotel

2.5 star property

9.0/10 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Kitchen
Map
18520 100 Ave NW, Edmonton, AB, T5S 0K7

Explore the area

  • Popular LocationStarlight Casino4 min drive
  • Popular LocationWorld Waterpark8 min drive
  • Popular LocationFantasyland8 min drive
  • AirportEdmonton, AB (YEG-Edmonton Intl.)28 min drive

Room options

About this area

Edmonton

Candlewood Suites West Edmonton - Mall Area, an IHG Hotel is located in West Edmonton, a neighborhood in Edmonton, and is near theme parks. Looking to enjoy an event or a game? See what's going on at Rogers Place or Commonwealth Stadium. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • Starlight Casino - 4 min drive
  • West Edmonton Mall - 7 min drive
  • Galaxyland - 8 min drive
  • World Waterpark - 8 min drive
  • Fantasyland - 8 min drive

Getting around

  • Corona Station - 13 min drive
  • Edmonton Station - 16 min drive
  • Edmonton Intl. Airport (YEG) - 28 min drive

Restaurants

  • Aqua Bistro Bar - 3 min walk
  • Pho Rice Pot - 5 min walk
  • Tim Hortons - 5 min walk
  • Taco Del Mar - 7 min walk
  • Smitty's - 8 min walk

About this property

Candlewood Suites West Edmonton - Mall Area, an IHG Hotel

Hotel near West Edmonton Mall
Located close to TELUS World of Science-Edmonton and Fort Edmonton Park, Candlewood Suites West Edmonton - Mall Area, an IHG Hotel provides a grocery/convenience store, a terrace, and an arcade/game room. For some rest and relaxation, visit the hot tub. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a fireplace in the lobby.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self parking
  • A 24-hour front desk, meeting rooms, and an elevator
  • Tour/ticket assistance, a front desk safe, and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All 77 rooms feature comforts such as air conditioning, in addition to perks like free WiFi and safes. Guest reviews say good things about the clean, spacious rooms at the property.
Other amenities include:
  • Pillowtop mattresses and free cribs/infant beds
  • Bathrooms with free toiletries and hair dryers
  • 49-inch TVs with cable channels
  • Kitchens, full-sized refrigerators/freezers, and dishwashers

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Arcade/game room
  • Fitness center
  • Indoor pool
  • Spa tub

Family friendly

  • Arcade/game room
  • Free cribs/infant beds
  • Full-sized refrigerator
  • Grocery/convenience store
  • Indoor pool
  • Kitchen
  • Laundry facilities
  • Microwave
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • 49-inch TV
  • Cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Electric kettle
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily until 11:00 PM
The check-in location differs from the property location; to check in, go to Holiday Inn Express West Edmonton lobby (same building).
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per pet, per night, plus a deposit of CAD 25 per night
Welcoming dogs only
1 per room (up to 80 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: CAD 25 per night
  • Pet fee: CAD 20 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Candlewood Suites West Edmonton Mall Area Hotel
Candlewood Suites West Edmonton Mall Area
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Candlewood Suites West Edmonton Mall Area
Candlewood Suites West Edmonton - Mall Area, an IHG Hotel Hotel

Frequently asked questions

Does Candlewood Suites West Edmonton - Mall Area, an IHG Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Candlewood Suites West Edmonton - Mall Area, an IHG Hotel?

As of Feb 1, 2023, prices found for a 1-night stay for 2 adults at Candlewood Suites West Edmonton - Mall Area, an IHG Hotel on Feb 4, 2023 start from CA $122.55, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Candlewood Suites West Edmonton - Mall Area, an IHG Hotel pet-friendly?

Yes, Candlewood Suites West Edmonton - Mall Area, an IHG Hotel allows dogs (limit 1 per room) with a maximum weight of up to 80 lbs per pet. There's a deposit of CAD 25 per night and a fee of CAD 20 per pet, per night.

How much is parking at Candlewood Suites West Edmonton - Mall Area, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Candlewood Suites West Edmonton - Mall Area, an IHG Hotel?

Check-in is from 3 PM - anytime.

What time is check-out at Candlewood Suites West Edmonton - Mall Area, an IHG Hotel?

Check-out is at 11 AM.

Where is Candlewood Suites West Edmonton - Mall Area, an IHG Hotel located?

Located in West Edmonton, this hotel is 1.7 mi (2.7 km) from West Edmonton Mall and within 9 mi (15 km) of University of Alberta and Rogers Place. Alberta Legislature Building and TELUS World of Science-Edmonton are also within 9 mi (15 km).

Can I cancel my reservation for free at Candlewood Suites West Edmonton - Mall Area, an IHG Hotel and receive a full refund?

Yes, Candlewood Suites West Edmonton - Mall Area, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Candlewood Suites West Edmonton - Mall Area, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.

Reviews

9.0

Wonderful

Rating 10 - Excellent. 527 out of 872 reviews" "
" "10 - Excellent 60%
Rating 8 - Good. 264 out of 872 reviews" "
" "8 - Good 30%
Rating 6 - Okay. 51 out of 872 reviews" "
" "6 - Okay 6%
Rating 4 - Poor. 16 out of 872 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 14 out of 872 reviews" "
" "2 - Terrible 2%

9.3/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Shellie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great place to stay, nice and clean and beautiful rooms. Friendly staff and great location!
Stayed 2 nights in Jan 2023

10/10 Excellent

Craig

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s our favourite place to stay big rooms and great for kids
Stayed 1 night in Jan 2023

6/10 Okay

Jesse

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for the West End for families. This is the 2nd stay we have had at this property and while this is a great spot for families, the beds have lead to a terrible sleep both times. Nothing particular of note, so perhaps our crew is just a bit picky. The pool, value, and location is great for West Edmonton Mall area stayers!

10/10 Excellent

Shae

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean rooms, Friendly staff
Stayed 1 night in Dec 2022

10/10 Excellent

Fletcher, Jasper

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Underground parking and a kitchen if you prefer to cook!
Stayed 2 nights in Dec 2022

8/10 Good

Carol

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Underground parking.
Stayed 1 night in Nov 2022

6/10 Okay

Lucia

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great front desk service and clean room ,However breakfast was disgusting.

4/10 Poor

Marina

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
It isnt a horrible hotel but it wasnt worth the money for the issues we experienced. It was described as soundproof rooms and it most definitely wasnt. I was woken up by the person above us coming to life and making so much noise at 4am. I slept horribly. There is no front counter staff overnight so no one to even talk to about the noise disturbance. We found garbage the housekeeper had missed on the floor by the bed from previous people. Also, the tv was a joke. It is such ancient technology you have to go to the channel scroll menu screen to find what you wanted to watch then enter that channel number. Couldnt scroll theough or even use netflix, prime, apple tv. It has a good location close to the West Edmonton Mall but I recommend to choose a different hotel. I am sure there are better ones than this in the area and for less money than this one. We wont ever stay here again.
Stayed 2 nights in Oct 2022

10/10 Excellent

Whalen

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service at its finest. Thank you.
Stayed 2 nights in Oct 2022

8/10 Good

Jim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free underground parking.
Stayed 1 night in Oct 2022