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Reviews of Best Western Plus Fort Saskatchewan Inn & Suites

2.5 out of 5
Best Western Plus Fort Saskatchewan Inn & Suites
50 Westpark Boulevard, Fort Saskatchewan, AB

Reviews

9.0

Wonderful

Rating 10 - Excellent. 240 out of 403 reviews" "
Rating 8 - Good. 125 out of 403 reviews" "
Rating 6 - Okay. 19 out of 403 reviews" "
Rating 4 - Poor. 10 out of 403 reviews" "
Rating 2 - Terrible. 9 out of 403 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Olga

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious rooms. Decent breakfast. Loved the omelette station!
Stayed 1 night in Apr 2024
Response from Sean on Apr 23, 2024
Thank you for sharing your feedback regarding your recent stay. We hope to see you again when you are in Fort Saskatchewan. Thank you once again for choosing our hotel.

6/10 Okay

Nazariy

Travelled with family and small children
Liked: Cleanliness, staff & service
good place
Stayed 1 night in Apr 2024
Response from Sean on Apr 22, 2024
Thank you for sharing your feedback regarding your recent stay. We hope to see you again when you are in Fort Saskatchewan. Thank you once again for choosing our hotel.

6/10 Okay

Kayla

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from Sean on Apr 23, 2024
Thank you for sharing your feedback regarding your recent stay. We hope to see you again when you are in Fort Saskatchewan. Thank you once again for choosing our hotel.

10/10 Excellent

lorne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean, quiet room.Breakfast omellete was great. nothing bad to say. well run property
Stayed 1 night in Apr 2024
Response from Sean on Apr 19, 2024
Thank you for sharing your feedback regarding your recent stay. We hope to see you again when you are in Fort Saskatchewan. Thank you once again for choosing our hotel.

8/10 Good

Kristina, Morinville

Liked: Cleanliness, staff & service, property conditions & facilities
Late check out not really flexible $20 an hour after 11. Breakfast was good and the hotel was overall a nice place to call home for a few days.
Stayed 4 nights in Apr 2024
Response from Sean on Apr 16, 2024
Thank you for sharing your feedback regarding your recent stay. We hope to see you again when you are in Fort Saskatchewan. Thank you once again for choosing our hotel.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
I very much enjoyed my stay. Plan to stay again.
Stayed 3 nights in Apr 2024
Response from Sean on Apr 16, 2024
Thank you for sharing your feedback regarding your recent stay. We hope to see you again when you are in Fort Saskatchewan. Thank you once again for choosing our hotel.

6/10 Okay

Christine

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Only problem I had was the pool was not working and this was a factor in deciding on the hotel. Staff were very understanding when we chose to move hotels. Prior notice that the pool was out of commission or a discount offer for not able to provide as advertised would have been appreciated.
Stayed 6 nights in Apr 2024
Response from Sean on Apr 16, 2024
Thank you for sharing your feedback regarding your recent stay. We hope to see you again when you are in Fort Saskatchewan. Thank you once again for choosing our hotel.

10/10 Excellent

Yordano

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly reception staff, amazing breakfast omelette made to order. Highly recommend it!
Stayed 1 night in Mar 2024
Response from Sean on Apr 1, 2024
Thank you for sharing your feedback regarding your recent stay. We hope to see you again when you are in Fort Saskatchewan. Thank you once again for choosing our hotel.

10/10 Excellent

shahida

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Sean on Mar 29, 2024
Thank you for sharing your feedback regarding your recent stay. We hope to see you again when you are in Fort Saskatchewan. Thank you once again for choosing our hotel.

10/10 Excellent

Marcel

Stayed 2 nights in Mar 2024
Response from Sean on Mar 29, 2024
Thank you for sharing your feedback regarding your recent stay. We hope to see you again when you are in Fort Saskatchewan. Thank you once again for choosing our hotel.

10/10 Excellent

Kimberly, Thorhild

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and convenient
Stayed 1 night in Mar 2024
Response from Sean on Mar 7, 2024
Thank you for sharing your feedback regarding your recent stay. We hope to see you again when you are in Fort Saskatchewan. Thank you once again for choosing our hotel.

10/10 Excellent

Mark, Grande Prairie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 1 night in Jan 2024
Response from Sean on Feb 1, 2024
Thank you for sharing your feedback regarding your recent stay. We hope to see you again when you are in Fort Saskatchewan. Thank you once again for choosing our hotel.

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Sean on Jan 25, 2024
Thank you for sharing your feedback regarding your recent stay. We hope to see you again when you are in Fort Saskatchewan. Thank you once again for choosing our hotel.

10/10 Excellent

Rebecca

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, large room.
Response from Sean on Feb 13, 2024
Thank you for sharing your feedback regarding your recent stay. We hope to see you again when you are in Fort Saskatchewan. Thank you once again for choosing our hotel.

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the Jacuzzi
Stayed 1 night in Nov 2023
Response from Sean on Nov 30, 2023
Thank you for taking the time to share your feedback about your recent stay at the Best Western Plus Fort Saskatchewan. We genuinely appreciate your kind words and your detailed review of your experience.

10/10 Excellent

Brandon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a
Stayed 2 nights in Nov 2023
Response from Sean on Nov 28, 2023
Thank you for sharing your feedback regarding your recent stay. We hope to see you again when you are in Fort Saskatchewan. Thank you once again for choosing our hotel.

10/10 Excellent

Kate

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Sean on Nov 20, 2023
Thank you for taking the time to share your feedback about your recent stay at the Best Western Plus Fort Saskatchewan. We genuinely appreciate your kind words and your detailed review of your experience.

10/10 Excellent

Ngaio

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast
Stayed 1 night in Nov 2023
Response from Sean on Nov 20, 2023
Thank you for taking the time to share your feedback about your recent stay at the Best Western Plus Fort Saskatchewan. We genuinely appreciate your kind words and your detailed review of your experience.

10/10 Excellent

Lenore

Stayed 1 night in Nov 2023
Response from Sean on Nov 13, 2023
Thank you for taking the time to share your feedback about your recent stay at the Best Western Plus Fort Saskatchewan. We genuinely appreciate your kind words and your detailed review of your experience.

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Sean on Nov 13, 2023
Thank you for sharing your feedback regarding your recent stay. We hope to see you again when you are in Fort Saskatchewan. Thank you once again for choosing our hotel.

10/10 Excellent

Chris

Stayed 1 night in Nov 2023
Response from Sean on Jan 25, 2024
Thank you for sharing your feedback regarding your recent stay. We hope to see you again when you are in Fort Saskatchewan. Thank you once again for choosing our hotel.

10/10 Excellent

Ivan

Stayed 3 nights in Oct 2023
Response from Sean on Oct 20, 2023
Thank you for taking the time to share your feedback about your recent stay at the Best Western Plus Fort Saskatchewan. We genuinely appreciate your kind words and your detailed review of your experience.

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great value
Stayed 3 nights in Oct 2023
Response from Sean on Oct 19, 2023
Thank you for sharing your feedback regarding your recent stay. We hope to see you again when you are in Fort Saskatchewan. Thank you once again for choosing our hotel.

8/10 Good

Lucille

Stayed 1 night in Oct 2023
Response from Sean on Nov 13, 2023
Thank you for sharing your feedback regarding your recent stay. We hope to see you again when you are in Fort Saskatchewan. Thank you once again for choosing our hotel.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
the breakfast included was amazing.
Stayed 1 night in Sep 2023
Response from Sean on Oct 2, 2023
Thank you for sharing your feedback regarding your recent stay. We hope to see you again when you are in Fort Saskatchewan. Thank you once again for choosing our hotel.

10/10 Excellent

David

Liked: Staff & service, room comfort
Stayed 1 night in Sep 2023
Response from Sean on Sep 26, 2023
Thank you for sharing your feedback regarding your recent stay. We hope to see you again when you are in Fort Saskatchewan. Thank you once again for choosing our hotel.

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here, as good as my first review about the property. Everything was very nice, friendly staff. comfort bed. great free breakfast 😊
Stayed 2 nights in Sep 2023
Response from Sean on Sep 25, 2023
Thank you for sharing your feedback regarding your recent stay. We hope to see you again when you are in Fort Saskatchewan. Thank you once again for choosing our hotel.

10/10 Excellent

Cara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best Best Western
Wow! This hotel was absolutely lovely to stay at! Clean, comfortable, friendly and helpful staff, a warm pool, and a hot buffet breakfast. Our family of six enjoyed our stay and can hardly wait to have a reason to stay there again!
Stayed 5 nights in Sep 2023
Response from Sean on Sep 18, 2023
Thank you for choosing Best Western plus Fort Saskatchewan and for the great review of our hotel! We are so glad that you enjoyed your experience and look forward to warmly welcoming you back to Best Western plus Fort Saskatchewan.

2/10 Terrible

Michael

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2023
Response from Sean on Sep 16, 2023
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We will do better next time. Thank you.

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent price
Excellent experience, this is the second time that I go to Edmonton and stay in the same hotel, low price and excellent services
Stayed 3 nights in Sep 2023
Response from Sean on Sep 11, 2023
Thank you for choosing Best Western plus Fort Saskatchewan and for the great review of our hotel! We are so glad that you enjoyed your experience and look forward to warmly welcoming you back to Best Western plus Fort Saskatchewan.

2/10 Terrible

Michael

Stayed 21 nights in Aug 2023
Response from Sean on Sep 7, 2023
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We will do better next time. Thank you.

10/10 Excellent

Sheila

Stayed 6 nights in Aug 2023
Response from Sean on Sep 25, 2023
Thank you for sharing your feedback regarding your recent stay. We hope to see you again when you are in Fort Saskatchewan. Thank you once again for choosing our hotel.

10/10 Excellent

Ria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our overall experience was pleasant. I would stay here again.
Stayed 1 night in Sep 2023
Response from Sean on Sep 4, 2023
Thank you for choosing Best Western plus Fort Saskatchewan and for the great review of our hotel! We are so glad that you enjoyed your experience and look forward to warmly welcoming you back to Best Western plus Fort Saskatchewan.

10/10 Excellent

Linda

Travelled with family
Liked: Amenities, property conditions & facilities
Very nice property! Big room, comfy, beds
Stayed 2 nights in Aug 2023
Response from Sean on Sep 16, 2023
Thank you for choosing Best Western plus Fort Saskatchewan and for the great review of our hotel! We are so glad that you enjoyed your experience and look forward to warmly welcoming you back to Best Western plus Fort Saskatchewan.

8/10 Good

Klaire

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Sean on Aug 23, 2023
Thank you for sharing your feedback regarding your recent stay. We hope to see you again when you are in Fort Saskatchewan. Thank you once again for choosing our hotel.

8/10 Good

Les

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Sean on Aug 21, 2023
Thank you for sharing your feedback regarding your recent stay. We hope to see you again when you are in Fort Saskatchewan. Thank you once again for choosing our hotel.

8/10 Good

Murray

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a good time here. Staff was nice and friendly. Helpful with everything i asked. Pool was a little small but still we had fun. Seemed to need a sweep and clean around the hot tub. Room was clean and fresh. Car wash across the street was very convenient for washing all the bugs off from traveling. Breakfast was nice for the waffles and they make an omelets fresh for you. There is a selection of fruit & Muffins plus the regular eggs and bacon.
Stayed 3 nights in Aug 2023
Response from Sean on Aug 17, 2023
Thank you for sharing your feedback regarding your recent stay. We hope to see you again when you are in Fort Saskatchewan. Thank you once again for choosing our hotel.

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a nice place to stay. Clean, close to shopping and restaurants, great breakfast. Friendly and knowledgeable staff. I would definitely stay there again
Stayed 6 nights in Aug 2023
Response from Sean on Aug 15, 2023
Thank you for sharing your feedback regarding your recent stay. We hope to see you again when you are in Fort Saskatchewan. Thank you once again for choosing our hotel.

10/10 Excellent

taeho

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Seanc on Aug 15, 2023
Thank you for sharing your feedback regarding your recent stay. We hope to see you again when you are in Fort Saskatchewan. Thank you once again for choosing our hotel.

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, friendly staff, clean property and comfortable rooms. Breakfast had lots of options, both hot and cold.
Stayed 3 nights in Aug 2023
Response from Sean on Aug 8, 2023
Thank you for sharing your feedback regarding your recent stay. We hope to see you again when you are in Fort Saskatchewan. Thank you once again for choosing our hotel.

4/10 Poor

Bob

Disliked: Staff & service
Stayed 2 nights in Aug 2023
Response from Sean on Aug 8, 2023
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We will do better next time. Thank you.

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Wonderful stay in the jacuzzi room. Have stayed a few times now and always nice. Clean, comfortable, great hot breakfast. Will return again, highly recommend.
Stayed 1 night in Jul 2023
Response from Sean on Jul 30, 2023
Thank you for sharing your feedback regarding your recent stay. We hope to see you again when you are in Fort Saskatchewan. Thank you once again for choosing our hotel.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay.. Lots of ammenities in walking distance.
Stayed 4 nights in Jul 2023
Response from Sean on Jul 27, 2023
Thank you for sharing your feedback regarding your recent stay. We hope to see you again when you are in Fort Saskatchewan. Thank you once again for choosing our hotel.

8/10 Good

Ken

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hard to figure out how to get out of the parking lot
Stayed 2 nights in Jul 2023
Response from Sean on Jul 26, 2023
Thank you for sharing your feedback regarding your recent stay. We hope to see you again when you are in Fort Saskatchewan. Thank you once again for choosing our hotel.

10/10 Excellent

Wally, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Sean on Jul 25, 2023
Thank you for sharing your feedback regarding your recent stay. We hope to see you again when you are in Fort Saskatchewan. Thank you once again for choosing our hotel.

8/10 Good

Kristin

Stayed 1 night in Jul 2023
Response from Ayesha on Aug 1, 2023
Thanks, Kristin! Glad you enjoyed your stay with us, hope we'll see you again

8/10 Good

Edilenia

Liked: Cleanliness, staff & service
Good place
Stayed 2 nights in Jun 2023
Response from Sean on Jul 3, 2023
Thank you for sharing your feedback regarding your recent stay. We hope to see you again when you are in Fort Saskatchewan. Thank you once again for choosing our hotel.

4/10 Poor

Shaylane

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Maybe when you have a complimentary breakfast . It should be served until the check out time! Ppl cleaning up the dining area were a bit rude about it being closed ! This was our second time staying and both were unsatisfactory. Damage to my vehicle first time and poor attitudes and service this time.. not worth the money they charge!
Stayed 1 night in Jul 2023
Response from Sean on Jul 3, 2023
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We will do better next time. Thank you.

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
overall great facility
Stayed 1 night in Jun 2023
Response from Sean on Jun 25, 2023
Thank you for sharing your feedback regarding your recent stay. We hope to see you again when you are in Fort Saskatchewan. Thank you once again for choosing our hotel.

10/10 Excellent

Ronald, Rocky Mountain House

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Many room combinations available for different needs. Accommodations were uniques and at reasonable prices. Fre breakfast included.
Stayed 1 night in Jun 2023
Response from Sean on Jun 19, 2023
Thank you for sharing your feedback regarding your recent stay. We hope to see you again when you are in Fort Saskatchewan. Thank you once again for choosing our hotel.