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Reviews of Hotel Indigo Edinburgh - Princes Street, an IHG Hotel

4 out of 5
Hotel Indigo Edinburgh - Princes Street, an IHG Hotel
20 Princes Street, Edinburgh, Scotland

Reviews

8.0

Very good

Rating 10 - Excellent. 353 out of 1002 reviews" "
Rating 8 - Good. 360 out of 1002 reviews" "
Rating 6 - Okay. 171 out of 1002 reviews" "
Rating 4 - Poor. 82 out of 1002 reviews" "
Rating 2 - Terrible. 36 out of 1002 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

7.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good but not great
Lovely staff & nice hotel let down by a few little things. (Heating in the room was broken so a portable oil heater was provided instead. Single glazed windows made the room cold & noisy. The bedside drawers had been fixed shut and there were no shelves in the wardrobe.) The room was a decent size. Breakfast was good. Location excellent.
Stayed 2 nights in Jan 2024
Response from FOH Team on Jan 15, 2024
Hi There, Thank you for taking the time to review our hotel. We are pleased you enjoyed your stay and found our stay to be lovely. We are also glad you found our breakfast to be good and enjoyed the location. Your comments regarding the breakfast will be passed to our restaurant team. On a separate note, we are sorry to hear that you were not fully satisfied with your stay. We appreciate your feedback regarding the heating, windows and storage. Feedback like yours is valuable to the progress of our hotel and will be passed to our management and maintenance team. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Kind Regards, Gemma

2/10 Terrible

Eileen

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Room needed a deep clean. Toilet flush broke twice. Shower leaked all over the bathroom and a broken floor tile and others need grouted and for a 4 star hotel which cost a lot of money these things are unacceptable
Stayed 2 nights in Jan 2024
Response from Marina H. on Jan 16, 2024
Dear Eileen,Thank you for taking the time to review your recent stay in detail at Hotel Indigo Edinburgh Princes Street.It is truly disappointing to know that you did not have a satisfactory stay with us, we would like to start by apologizing to you for the inconveniences you faced during your stay. We strive to make each stay as pleasant and comfortable as possible and reading your feedback, it clearly shows that we have failed to deliver up to your expectations. However, we are grateful to you for bringing this to our attention so we can rectify this for future stays. We hope you will not judge us solely on the basis of this occasion and we will have the opportunity to welcome you back to the hotel on another occasion.Kindest Regards

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for Hogmany and city. quiet rooms were perfect.
Stayed 5 nights in Dec 2023
Response from FOH Team on Jan 15, 2024
Dear Rebecca, Thank you for taking the time to review our hotel. We are pleased you enjoyed your stay and found your room to be quiet. We hope to welcome you back in the future.Kind Regards, Gemma

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed the stay. Everything was up to standard
Stayed 2 nights in Dec 2023
Response from Elisa | FOH team on Jan 7, 2024
Dear Thomas,Thank you for taking the time to send us a positive message based upon your recent stay at Hotel Indigo Edinburgh Princes Street.We are delighted to hear that you had an enjoyable experience, your comments have been shared amongst the team.Once again, thank you for your kind words. We look forward to welcoming you back soonKind regards

8/10 Good

Nisha

Stayed 3 nights in Dec 2023
Response from FOH Team on Jan 15, 2024
Dear Nisha, Thank you for taking the time to review our hotel. We are pleased you enjoyed your stay. Kind Regards, Gemma

10/10 Excellent

Alison

Liked: Cleanliness, staff & service
Hotel staff fab,food excellent Room was nice floor needs work ,Bathroom nice but bloody cold.
Stayed 2 nights in Dec 2023
Response from Elisa | FOH team on Jan 7, 2024
Dear Alison,Thank you for taking the time to share your feedback with us following your recent experience at Hotel Indigo Edinburgh – Princes Street.We are happy to hear that you had an enjoyable experience during your time in Edinburgh.Also, we are delighted to see that you enjoyed the attentive service our team provided.Please rest assured that we will report your observation about the floor and bathroom, and that we try our best to improve your stay experience with us. Once again, thank you for your kind words. We look forward to welcoming you back soon.Kind regards

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at Indigo Edinburgh
Excellent service, beautiful room and fantastic breakfast! Perfect!
Stayed 1 night in Dec 2023
Response from Elisa | FOH team on Jan 7, 2024
Dear Dean,Thank you for taking the time to share your feedback with us following your recent experience at Hotel Indigo Edinburgh – Princes Street.We are happy to hear that you had an enjoyable experience, and happy memories during your time in Edinburgh. Also, we are delighted to see that you enjoyed the room and the breakfast.Once again, thank you for your kind words.We look forward to welcoming you back soon.Kind regards,

10/10 Excellent

Steve

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tremendous place to stay. Very comfortable, one of the best hotel beds I've ever slept on. Well done
Stayed 4 nights in Nov 2023
Response from Maryna | FOH Team on Nov 30, 2023
Dear Steve,Thank you for taking the time to review your stay with us. We are delighted to hear that you enjoyed your stay with us. We hope to welcome you back soon, to give you another amazing experience. Kind regards,

10/10 Excellent

GEOFF

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is superbly located.Very helpful staff. Excellent food.
Stayed 1 night in Oct 2023
Response from Maryna | FOH Team on Oct 31, 2023
Good morning,Thank you for taking the time to review your stay at Hotel Indigo Princes Street. We are delighted to hear that you enjoyed your stay with us. We hope to welcome you back soon to give you another amazing experience. Kind regards,Maryna FOH Team

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fantastic hotel in a great location in Edinburgh. All of the sites and transportation were only a few minutes walk from the front door. The staff was nice and extremely helpful. My room was nice and beautifully decorated. The hotel also has great restaurants which added a lot to my trip.
Stayed 6 nights in Oct 2023
Response from Front Of House Team on Oct 23, 2023
Dear Derek, Thank you for taking the time to review our hotel. We are pleased to hear you found our hotel to be fantastic and in a great location, as well as a nice room which you found to be beautifully decorated. We appreciate your kind words regarding how helpful and nice our staff were. Your comments will be passed on to our team. We hope to welcome you back in the future. Kind Regards, GemmaFront of House

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’re in love with this property and when we come back to Edinburgh we will definitely stay here again. It’s in a perfect location, the room was gorgeous and a great size. It was amazing.
Stayed 6 nights in Oct 2023
Response from Front Of House Team on Oct 21, 2023
Dear Andrew, Thank you for taking the time to review our hotel. We are pleased your love our hotel including our perfect location and the gorgeous big room. We hope to welcome you back in the future.

10/10 Excellent

Alex

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Front Of House Team on Oct 21, 2023
Dear Alex, Thank you for taking the time to review our hoe. We are pleased you enjoyed your stay.

10/10 Excellent

Donald Gene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great , easy to work with, helpful .
Stayed 7 nights in Oct 2023
Response from Elena on Oct 15, 2023
Dear Donald, Thank you for taking the time to review you stay at Hotel Indigo Princes Street.We're glad you enjoyed your stay with us and that you found the staff to be great as your feedback is really important to us.We hope we can welcome you back to offer you another superior experience.Kind regards,Elena Front of House Team

8/10 Good

Cheryl, Lancaster

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location from which to visit Edinburgh. Lots of transportation available. Easy walk to Old Town, shops, churches & pubs. Room was comfortable & clean. Bar was cozy. Needs a bit of an update but it’s nice
Stayed 2 nights in Sep 2023
Response from Front Of House Team on Oct 15, 2023
Dear Cheryl, Thank you for taking the time to review our hotel. We are pleased you enjoyed your stay and hope to welcome you back soon.

10/10 Excellent

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to sights and happenings in the central part of the city; close to Waverly station; lots of restaurant choices close by.
Stayed 4 nights in Sep 2023
Response from Hotel Indigo Edinburgh Princes Street on Oct 6, 2023
Dear Bruce, Thank you so much for taking the time to leave such a nice review of your stay with us!Looking forward to welcome you again in the future!Kind regards,

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and helpful. The room was very comfortable with a huge bed and complimentary snacks. I had a great steak at the restaurant and excellent cocktails at the bar. The location was perfect, within walking distance of many attractions.
Stayed 3 nights in Sep 2023
Response from FOH on Sep 29, 2023
Dear GuestThank you for your feedback regarding your recent stay with us here at the Hotel. I will be sure to share the feedback with the wider hotel team.Kind RegardsHotel indigo Front Of House Team

10/10 Excellent

Chris, Glenmoore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Indigo was the first hotel on our trip to Scotland. It was charming and lovely, with a very delicious breakfast in the morning. The hotel bar was fun and the bartender was so friendly. The room was smaller than expected, especially at the price of the room (nearly 400/night). Overall recommend.
Response from FOH on Sep 27, 2023
Many thanks for your feedback during your recent stay with us. The hotel is a boutique style hotel so the room can vary in size and layout. I was glad to read that you overall enjoyed your stay with us.

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is an awesome hotel in a great location. It is across the street from the train station for those who plan to travel to other parts of Scotland. I highly recommend this hotel. We will certainly return to this location the next time we are in Edinburgh.
Stayed 1 night in Sep 2023
Response from Maryna | FOH Team on Sep 18, 2023
Dear Rebecca,Thank you for taking the time to review your stay with us. We are delighted to hear that you enjoyed your time at Hotel Indigo Princess Street. We hope to welcome you back soon to give you another amazing experience! Kind regards,Maryna FOH Team

10/10 Excellent

JULIE, Nashville

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right by train and walking to restaurants, bars snd tourist sites
Stayed 1 night in Sep 2023
Response from Front Of House Team on Sep 9, 2023
Thank you for taking the time to review our hotel. We are pleased you enjoyed your stay. We hope to welcome you back in the future.

10/10 Excellent

John

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic staff, super helpful every step of the way even in an extremely busy time. Wonderful with holding bags prior to check-in and after check-out so we could continue to do tourism in Edinburgh. Very close to Waverly station so convenient for train travel. Walking distance to the Royal Mile and tons of tourist locations
Stayed 1 night in Aug 2023
Response from Hotel Indigo Edinburgh Princes Street on Sep 2, 2023
Dear John, thank you so much for taking the time to write such a lovely review of your stay and of our hotel! We are delighted to hear that you were happy with our kind and attentive team members and enjoyed the central location of the hotel!We are looking forward to welcoming you back in the future!Kind regards ,

10/10 Excellent

Tyson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, quaint & clean room, breakfast with a view…everything was wonderful!
Stayed 2 nights in Aug 2023
Response from Front Of House Team on Sep 1, 2023
Thank you for taking the time to review our hotel. We are pleased your enjoyed your stay and hope to welcome you back in the future. Kind Regards, Gemma

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last minute overnight stay
We stayed in Edinburgh on the Friday and decided we would like an additional night and found this lovely hotel. Great location, lovely bar and public areas and nice big comfortable rooms. Staff were very friendly and helpful
Stayed 1 night in Aug 2023
Response from Morven on Aug 29, 2023
Dear Yvonne,Thank you for taking the time to review your recent stay at Hotel Indigo Princes Street. We are delighted to hear that you enjoyed your stay with us! Your kind words regarding our staff and rooms have been shared with our team. We look forward to welcoming you back again.Kind regards, Morven Front of House Team

10/10 Excellent

Lynn

Stayed 1 night in Aug 2023
Response from Front of House Team on Sep 19, 2023
Thank you for taking the time to review our hotel. We are pleased you enjoyed your stay. We hope to welcome you back in the future.

10/10 Excellent

marta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything. Excellent place to stay
Stayed 3 nights in Aug 2023
Response from Maryna | FOH Team on Aug 28, 2023
Dear Marta,Thank you for taking the time to review your stay with us. We are delighted to hear that you enjoyed everything. We hope to welcome you back again to give you another amazing experience. Kind regards,Maryna FOH Team

10/10 Excellent

jack a

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, location, location.
This was a beautiful hotel in a perfect location in Edinburgh!
Stayed 3 nights in Aug 2023
Response from Front Of House Team on Aug 26, 2023
Thank you for taking the time to review our hotel. We are pleased to hear your enjoyed your stay. We hope to welcome you back in the future. Kind Regards, Gemma

2/10 Terrible

Edgar

Travelled with partner
Our rooms AC was broken and was very hot all night. The next day when we checked out our train wasn't leaving for a few hours and we asked if we could keep our luggage at the hotel until our train departed so we wouldn't have to carry it around the city. The receptionist was very rude and told us they could not do it. I spent more than 500 dollars on a room for the night and this is how I was treated. Never staying there again. I never write reviews but this was ridiculous.
Stayed 1 night in Aug 2023
Response from Morven on Aug 11, 2023
Dear Edgar,Thank you for taking the time to review your recent stay at Hotel Indigo Princes Street. Please accept my apologies for the inconveniences faced during your stay. Your feedback regarding the AC unit in your room has been passed on to our maintenance team. Please be rest assured that we take your feedback seriously, this is not the Hotel Indigo customer service we aim to deliver. We hope you will consider staying with us again so that we may have another chance to offer you a superior experience.Kind regards, Morven Front of House Team

6/10 Okay

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with central location. Easily walkable to major attractions, shopping and dining. Our room was the size of a closet though - we barely had room to walk around the bed.
Stayed 1 night in Jul 2023
Response from Front Of House Team on Aug 4, 2023
Dear Mark,Thank you for taking the time to review your recent experience at Hotel Indigo Edinburgh Princes Street.We are delighted to see that you found our location to be excellent.On a separate note, we are disappointed to note that you did not fully enjoy your visit. Reviews like yours are very valuable as they enable us to target areas we need to improve on.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Kind regards,Gemma

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in a perfect location.
Stayed 4 nights in Jul 2023
Response from Maryna | FOH Team on Aug 1, 2023
Dear Jennifer,Thank you for taking the time to review your stay with us. We are pleased to hear that you enjoyed your time at Hotel Indigo Princess Street.We are looking forward to welcome you back to give you another amazing experience.Kind regards,Maryna FOH Team

10/10 Excellent

Margaret

Stayed 1 night in Jul 2023
Response from Morven on Aug 2, 2023
Dear Margaret,Thank you for taking the time to review your recent stay at Hotel Indigo Princes Street. We are delighted to hear that you enjoyed your stay with us! We look forward to welcoming you again.Kind regards, Morven Front of House Team

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it —would definitely stay here again
Loved this hotel with its friendly staff, excellent breakfast, and the perfect location for exploring Edinburgh. We also tried the hotel restaurant one evening, which was very good. Had a great stay.
Stayed 7 nights in Jul 2023
Response from Front Of House Team on Jul 31, 2023
Dear Suzanne,Thank you for taking the time to review our hotel.We are delighted to hear you had such positive experience in our hotel, including the friendly staff, excellent breakfast and the location of the hotel. Thank you for your comments regarding the restaurant, your comments will be passed to the restaurant team. Kind Regards, Gemma

10/10 Excellent

FAHAD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Hotel Indigo Edinburgh Princes Street on Jul 21, 2023
Dear Fahad, Thank you so much for taking the time to review your stay with us! We are hoping to welcome you back soon!Kind regards,

10/10 Excellent

gerard

Stayed 1 night in Jul 2023
Response from Hotel Indigo Edinburgh Princes Street on Aug 7, 2023
Thank you so much for your review!

10/10 Excellent

Denise, Menlo Park

Travelled with partner
Great hotel. Very nice staff and the food was fantastic.
Stayed 1 night in Jul 2023
Response from Front Of House Team on Jul 16, 2023
Dear Denise, Thank you for taking the time to review our hotel. We are pleased you enjoyed your stay with us and found our staff to be very nice and the food to be fantastic. We hope to welcome you back in the future.

8/10 Good

Ann

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lightbulb at bedside didn't work. It was reported, but not repaired by the time we left. It made the room dark. The location of the coffee maker made it hard to see because of lack of light. Other than those small details we were happy with the facility
Stayed 1 night in Jul 2023
Response from Morven on Jul 11, 2023
Dear Ann,Thank you for taking the time to review your recent stay at Hotel Indigo Princes Street. We would like to apologise for the inconveniences faced during your stay. Your feedback regarding a broken light in your room has been passed on to our maintenance team. We are sorry that we were unable to fix this during your stay, but comments like yours enable us to target the areas we need to improve on. We hope you will consider staying with us again so that we may have another chance to offer you a superior experience.Kind regards, Morven Front of House Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Lovely hotel, lots of old interesting artefacts, lovely breakfast. Perfect location.
Stayed 1 night in Jul 2023
Response from Maryna, Front of House Team on Jul 9, 2023
Dear guest,Thank you for taking the time to review your stay with us. We are happy to hear that you enjoyed your time here at Hotel Indigo Princess Street. Kind regards,Maryna FOH Team

10/10 Excellent

Irene

Stayed 1 night in Jul 2023
Response from Morven on Jul 11, 2023
Dear Irene,Thank you for taking the time to review your recent stay at Hotel Indigo Princes Street. We are delighted to see that you enjoyed your stay with us! We look forward to welcoming you again.Kind regards, Morven Front of House Team

10/10 Excellent

Linda

Stayed 1 night in Jul 2023
Response from Front Of House Team on Jul 4, 2023
Thank you for taking the time to review our hotel. We are pleased you enjoyed your stay. We look forward to welcoming you again in the future.

10/10 Excellent

Matilda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location!
Really enjoyed our stay at indigo hotel! The rooms are clean. The staff is friendly. We enjoyed our breakfast every morning and the location of the hotel is perfect for everything.
Stayed 3 nights in Jun 2023
Response from Hotel Indigo Edinburgh Princes Street on Jun 8, 2023
Dear Matilda, thank you so much for taking the time to review your stay with us in Hotel Indigo Princes Street!We are delighted to hear that you loved your stay and you were satisfied with our hotel and our services. We are looking forward to welcome you back in the future!Kind regards, Hotel Indigo Princes Street

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Front Of House Team on Jun 5, 2023
Thank you for taking the time to review our hotel. We are pleased to hear you enjoyed your stay.We hope to welcome you back in the future.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from Front Of House Team on Jun 5, 2023
Thank you for taking the time to review our hotel. We are pleased to hear you enjoyed your stay.We hope to welcome you back in the future.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from Front Of House Team on May 26, 2023
Dear David, Thank you for taking the time to review our hotel. We are pleased to hear you enjoyed your stay. We hope to welcome you back in the future. Kind Regards, Gemma

10/10 Excellent

Frazer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Interior and Location.
The hotel design and finishings are at a really high standard. The rooms have been restyled well and the restaurant/breakfast area offers a more vintage feel with great views. Staff were great and very accomodating both on the front desk and for breakfast. A special shout out must be given to Gemma on the desk who was excellent and provides great service. Only slight negative, due to the hotels location there is some noise from the street. However, the hotels appearance, staffing and room quality nulled this issue.
Stayed 3 nights in May 2023
Response from Elena | Front of House Team on May 10, 2023
Dear Frazer,Thank you for taking the time to review your stay at Hotel Indigo Princes Street. We're glad you enjoyed your time with us and you found the views to be great and the restaurant to be ideal. I've shared your kind comment to our colleague Gemma as reviews like your helps us to keep offering a great an personalized service to all our guests. We hope we can welcome you back soon to offer you another superior experience.Kind regards,Elena Front of House Team

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property. The staff was great and meals were amazing.
Stayed 2 nights in May 2023
Response from Front Of House Team on May 8, 2023
Dear Christina, Thank you for taking the time to review our hotel.We are so glad you enjoyed your stay and found our hotel to be beautiful. We are also pleased your enjoyed your meals and found our staff were great. We will feedback your comments to our restaurant team. We hope to welcome you back in the future, Kind Regards, GemmaFront of House

10/10 Excellent

Lyndsey

Stayed 1 night in Mar 2023
Response from Elena | Front of House Team on Apr 1, 2023
Dear Lyndsey,Thank you for taking the time to review your stay in Hotel Indigo Princes Street, your opinion is really important to us. We're glad you've enjoyed your stay with us and we hope we can welcome you back soon to offer you another superior experience.

10/10 Excellent

Yvonne, New Boston

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient to everything. Staff were wonderful
Stayed 3 nights in Mar 2023
Response from FOH Manager on Mar 26, 2023
Dear YvonneThank you for your feedback regarding your recent stay with us here at Hotel indigo. I was pleased to read that you enjoyed your stay with us and look forward to welcoming you back in the near future.Kind RegardsHotel Indigo Front of House Team

10/10 Excellent

Kevin

Stayed 2 nights in Mar 2023
Response from FOH Manager on Mar 26, 2023
Dear KevinMany thanks for your feedback regarding your recent stay with us. I was pleased to read that you enjoyed your stay with us and found everything to be of a high standard.Kind RegardsFront Of House TeamHotel Indigo Edinburgh Princes Street

6/10 Okay

Annemarie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2023
Response from FOH on Mar 24, 2023
Dear GuestThank you for your recent stay with us here at the Hotel Indigo Princes Street.We look forward to be able to welcome you back and welcome any additional feedback regarding your recent stay so we can focus on the areas that matter most to our guests.Kind RegardsHotel Indigo Front of House Team

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
From the moment we arrived to when we left the staff were friendly and helpful. The room was spacious and comfortable and had everything we needed. Decor was lovely and the location was perfectly central.
Stayed 3 nights in Feb 2023
Response from Elena on Feb 28, 2023
Dear Ashley,Thank you for taking the time to review your stay with us. We are glad you found the room comfortable and our staff made a better experience for you. I hope we can welcome you back soon.Kind regards,Elena Front of house team member

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
@foodmefusion in Edinburgh
It was amazing, the staff, the manners, the cleanliness, the room, the views, the price, the breakfast... everything was absolutely great! It's was a great pleasure for @foodmefusion stayed there for sometime.
Stayed 3 nights in Feb 2023
Response from Kind Regards, Zoe | Front of House on Feb 12, 2023
Dear Guest, Thank you for taking the time to review your stay with us at Hotel Indigo Princes Street. It's great to hear that you had a enjoyed your stay with us. We look forward to welcoming you again sometime.

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from HI Front Of House on Jan 25, 2023
Thank you for taking the time to review your recent stay at Hotel Indigo Princes Street. We are delighted to hear that you enjoyed your stay with us! We look forward to welcoming you again. Kind regards,Gemma Front of House