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Reviews of Murrayfield Park Guest House

3 out of 5
Murrayfield Park Guest House
89 Corstorphine Road, Edinburgh, Scotland

Reviews

5.6
Rating 10 - Excellent. 28 out of 217 reviews" "
Rating 8 - Good. 38 out of 217 reviews" "
Rating 6 - Okay. 54 out of 217 reviews" "
Rating 4 - Poor. 52 out of 217 reviews" "
Rating 2 - Terrible. 45 out of 217 reviews" "

6.4/10

Cleanliness

5.2/10

Staff & service

5.6/10

Amenities

5.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

David

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
What was good: cleanliness, comfortable bed, decent temperature in room, wifi. What was bad: after booking I emailed with a few questions but got no reply. Information said to check in between 1 and 5 but there was no-one there. Another guest who happened to arrive at the same time would have been stuck ashe had no mobile phone. Website said continental breakfast was provided but there was none. This merits a partial refund. Shower temperature was difficult to control and I was nearly scalded. Worst of all, there was no toilet paper either in my en-suite or the shared toilet. I discovered that just in time! I saw no staff at any time during my stay. I will not be back.
Stayed 2 nights in Jan 2024

10/10 Excellent

Callum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very handy for center. Snd comfortable room. With. Smart tv netflix. Bbc i plsuer.
Stayed 1 night in Dec 2023

10/10 Excellent

Regina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing
Stayed 1 night in Dec 2023

4/10 Poor

Jane

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet. Difficult to get in - telephone numbers on unlit door. Radiator in room was off, and the knob removed, so could not be turned on. No water in shower. One toilet out of use
Stayed 1 night in Dec 2023

10/10 Excellent

Craig

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Wilfred

Stayed 1 night in Dec 2023

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was excellent and had all the facilities. It was very clean and well maintained. The whole property. It was easy to get into the centre of Edinburgh by public transport. There were no staff at the property but there were contact numbers so this was a minor issue. I did need to use tge contact numbers and had no difficulty in getting through any get any issue resolved.
Stayed 1 night in Dec 2023

4/10 Poor

Neill

Disliked: Cleanliness, amenities, property conditions & facilities
Close to city centre is the convenience
Stayed 2 nights in Nov 2023

4/10 Poor

Sarah

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
What a disappointment for our first visit to beautiful Edinburgh...while we had read reviews that were less than flattering, we chose to take a chance on the 'guest house' as it was close to campus and we were visiting with our daughter, a perspective student-HUGE mistake. Front door wide open, no answer at any of the 3 numbers that we called to 'check-in,' building terribly rundown and unkept, filthy stairwells, etc., tiny single beds barely staying upright when we were lying down, uncomfortable towels, sheets and bedding, cramped room, constant noise, and so much more in the negative column. Really would like all or most of my money back, but probably impossible as I am not sure there is anyone really caring for the property and its guests.
Stayed 1 night in Oct 2023

8/10 Good

James

Business traveller
Liked: Cleanliness, room comfort
Comfortable stay close to the rugby stadium
Stayed 2 nights in Nov 2023

10/10 Excellent

sajan

Good
Stayed 2 nights in Oct 2023

8/10 Good

Cameron

Liked: Cleanliness, amenities, property conditions & facilities
Great price. My room was nicer than I expected, with a great shower and very hot water. Location isn’t super convenient, but Edinburgh’s small enough that it wasn’t a problem (e.g., 20 min to Uber to Old Town, including wait time). The only downside was that last-minute booking is doable but not convenient. They didn't send any check-in instructions (door code, room number, how to get a key), they didn’t have anyone onsite (they don’t have a reception desk, so perhaps that’s typical), and they only listed support options by phone (which didn’t work with my data-only international phone plan). Fortunately they responded within 10 minutes of me emailing them.
Stayed 1 night in Oct 2023

4/10 Poor

Lionel

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Bathroom and toilet was not working; shaving lights not working; cobwebs on the ceiling; nobody about!
Stayed 3 nights in Sep 2023

4/10 Poor

john

Business traveller
Disliked: Staff & service
Stayed 1 night in Sep 2023

8/10 Good

paul

Stayed 1 night in Sep 2023

2/10 Terrible

Arthur

Disliked: Cleanliness, staff & service, property conditions & facilities
Actually the area was not terrible but the accommodation was a disgrace. When we arrived at the property we could not get into the property as we needed a CODE NUMBER. When we called the phone number given to us we got a code to punch in. We were in the basement with no chance of a pretty or interesting view. The bathroom was lovely but very small. No breakfast but got 1 apple for the 2 of us which was sitting on a table in the room. The room had has holes in the wall perhaps where someone else, before us decided to slam the door into the wall. Hopefully other guests will complain as we met others who were not at all pleased with this accomodation. A refund of what we paid for this accommodation is in order. Elizabeth & Arthur Smith
Stayed 1 night in Aug 2023

4/10 Poor

Aileen D

Stayed 1 night in Aug 2023

4/10 Poor

Gail

Disliked: Staff & service, property conditions & facilities
Not a good hotel
Room not ready when we arrived at 1pm Only 1 member of staff on who seemed to be cleaning rooms and greeting customers he was very friendly no complaints about him. Confirmation receipt said we had a en suite but it ended up being a shared bathroom for the price I paid the room was unacceptable wallpaper was torn and mould starting to come through on the corner above the sink there was a tablespoon to use for the tea and coffee ( I know this is trivial but to let people know what to expect) also the TV didn’t work I phoned the contact number at 9 pm when we returned back and told the lady it wasn’t working she said she would get someone right away but no one came the shared bathroom had seen better days and could do with updating
Stayed 1 night in Aug 2023

2/10 Terrible

Christopher

Stayed 1 night in Aug 2023

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay
Was good stay and clean room also was in easy access of the buses to get int princess street Edinburgh
Stayed 1 night in Aug 2023

2/10 Terrible

Ralph

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was disgusting, dirty mattress and infested with bed bugs
Stayed 3 nights in Jul 2023

8/10 Good

Gloria

Liked: Cleanliness
Stayed 1 night in Jul 2023

8/10 Good

Adrian

Liked: Cleanliness, staff & service, room comfort
Good room, good value.
Room was clean, well presented. A net curtain or blind in the window would have been nice for privacy when the curtain was open as room on ground floor. Lighting a bit dim at night too. Minor niggles aside, all good!
Stayed 2 nights in Jul 2023

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

6/10 Okay

steven

Liked: Cleanliness, staff & service, room comfort
Bit tired
Worn property requiring a bit of investment. Road noise quite loud. Parking limited but we managed ok
Stayed 1 night in Jun 2023

6/10 Okay

Jennifer

Business traveller
Disliked: Staff & service, property conditions & facilities
Bed was very uncomfortable and would benefit from new mattress. Pillows also need to be replaced. Toilet seat didn't fit toilet - it was too small. A bathmat would have been helpful. Bags of dirty laundry all over reception area.
Stayed 1 night in Jun 2023

4/10 Poor

diane

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Regrettably terrible at best
Unfortunately although ideally located for our trip to Edinburgh Zoo we were quite disappointed with this accommodation. My daughter and I were travelling with an 8 year old and were really disappointed to note that a lightbulb had broken off in one bedside holder, another was held together with cello tape hence no bulbs in either. Over head light bulbs missing and a broken plug socket. The shared bathroom sported quite a lot of mould and was quite unsettling. The whole accommodation reeked on neglect. Tea making facilities were available but sparsely stocked, just 2 teabags for 3 cups. Regrettably we won’t be returning. The owners and Hotels.Com need to seriously address these safety issues in a family room urgently !!!
Stayed 2 nights in Jun 2023

10/10 Excellent

samantha

Stayed 1 night in Jun 2023

10/10 Excellent

Michaela

Stayed 1 night in Jun 2023

6/10 Okay

Helen

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The property was perfectly located next to the Murrayfield Stadium. It was quiet. Parking was ok. The room was clean but the whole building needed some significant maintenance and a little love. The tv in the room didnt work. The bathroom was modern and clean but the water pressure in the shower was realy poor.
Stayed 1 night in May 2023

8/10 Good

Andrew

Liked: Cleanliness, property conditions & facilities, room comfort
Cheap, clean and comfortable.
Phoned the mobile number displayed. Lady answered very quickly. We were given the entry code and room number. No issues at all. Room was clean, warm and comfortable. Stayed 1 night. Would stay there again and probably will.
Stayed 1 night in Mar 2023

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

6/10 Okay

michaela

Stayed 1 night in Dec 2022

6/10 Okay

prashanth

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Amenities
It looks like my room has been double booked, middle of the night person opening with another key claiming he booked. Bizarre, zero amenities provided no drinking water.
Stayed 1 night in Oct 2022

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2022

4/10 Poor

Helen

Disliked: Staff & service, amenities, property conditions & facilities
After a 1.5 mile walk I couldn’t find the property. I rang the number given and was told the road changed names!! Found it eventually. No one there to greet me, message & key on top of hall table! No info about how to get in etc. was hurriedly given a code- sent text asking g them to confirm by text- nothing and jo one around! Bed sheet immaculately clean, however, the mattress had hard pieces picking through in. Serious places, had to find a bit that was relatively comfortable, pillows were about 1” thick and useless! Room dusty, bathroom floor/ shower dirty with mould in shower. Towels clean, 1 tiny piece of soap each and nothing else! All in all not an experience I would like to repeat. Although the member of staff I met briefly in the morning was very pleasant. Dire- avoid!
Stayed 1 night in Sep 2022

8/10 Good

LIAM

Liked: Cleanliness, property conditions & facilities
Happy Enough
This is a no frills type accommodation which suited us perfectly as it was the cheapest available at the time. We had an issue with our room allocation which was not really the fault of the provider but we had to deal with it over the phone as there was one present at the location. Other guests took the keys to our room when they arrived. Luckily they only arrived a few minutes before us so it was resolved in the end. Mattress could do with being replaced as it was a tad bit lumpy but passable.
Stayed 1 night in Sep 2022

4/10 Poor

Iain

Stayed 1 night in Aug 2022

6/10 Okay

Rory

Stayed 2 nights in Aug 2022

2/10 Terrible

Wendy

Disliked: Staff & service, property conditions & facilities, room comfort
Awful. Don't stay here.
Not a good stay. Lets start with the check in. There us a sign on the door says phone a mobile number. They give you a code for the door and tell you where to pick up the key to your room. No sign of any staff at all. Bed was uncomfortable and lumpy. Bathroom was worse... toilet didn't flush properly and sink didn't drain.... and a broken toilet seat too. Cap this off with rude staff with absolutely no customer service training and there's very little i can say that's positive. Finally, with an issue over parking, the same person who told me the car would be ok in the drive, even though it was blocking someone else advised the driver of the blocked car to call the police and have us towed. Thankfully, the other guest was more reasonable than the staff here.
Stayed 1 night in Aug 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in Issues
There was no person for check in when I arrived. After few calls there were able to send someone to help me check in.
Stayed 1 night in Aug 2022

6/10 Okay

Justin

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Shona

Stayed 1 night in Jul 2022

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Clean and adequate, but quite dated and slightly run-down.
Stayed 2 nights in Jul 2022

2/10 Terrible

Garry

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Ronald

Stayed 1 night in Jun 2022

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a pleasant stay.
Stayed 1 night in Jun 2022

8/10 Good

Francis

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in May 2022

10/10 Excellent

Teresa

Stayed 2 nights in Apr 2022