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KM Apartments – Avis

3 out of 5
KM Apartments
5-9 Richmond Place, Edinburgh, Scotland

Avis

8,6

Excellent

Note de 10 – Excellent, d’après 231 avis sur 522." "
Note de 8 – Bien, d’après 211 avis sur 522." "
Note de 6 – Acceptable, d’après 53 avis sur 522." "
Note de 4 – Médiocre, d’après 18 avis sur 522." "
Note de 2 – Terrible, d’après 9 avis sur 522." "

9,0/10

Propreté

8,6/10

Service et personnel

8,4/10

Commodités

8,4/10

État et installations de l’hébergement

7,8/10

Écoresponsabilité

Avis

4/10 – Médiocre

Stephanie

Points forts : Propreté
Séjour de 2 nuits en juillet 2023
Robbie H a répondu le 21 juill. 2023
Hello Stephanie,Thank you for posting your review following your recent stay with us at KM Apartments.Could I ask you to reach out to me directly to provide some more feedback on your stay in order for us to enhance the guest experience for the future? Kind regards,Robbie Hughes.Guest Relations Manager

8/10 – Bien

Voyageur vérifié

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Clean Clean Clean Clean Clean Clean Clean Clean Clean Clean Clean Clean
Séjour de 4 nuits en septembre 2019
Connel Burnett a répondu le 7 oct. 2019
Dear Guest, Thank you so much for your kind words and excellent score following your stay. I hope you had an enjoyable visit to Edinburgh and we look forward to welcoming you back again soon. Kind Regards, Connel Burnett Customer Services Manager

10/10 – Excellent

Voyageur vérifié

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Très propre et bien pensé. Bien situé, calme. Très bon rapport qualité prix!
Séjour de 1 nuit en juin 2019
Hotel Operations Manager a répondu le 18 juin 2019
Dear Guest, I am delighted to see that you were able to leave us such amazing feedback! I am sure the team will be delighted and I will certainly pass this onto them. We very much look forward to welcoming you back to our hotel. Kind regards Pawel Szlachta

8/10 – Bien

Voyageur vérifié

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Appartement bien équipé et propre. Accueil très sympathique.
Séjour de 3 nuits en avril 2019
Hotel Operations Manager a répondu le 10 mai 2019
Dear Guest, Thank you very much for your kind review. I am happy to hear that you found our hotel clean. Positive comments, such as yours, provide a great source of motivation to the team. We hope to welcome you back in the future. Kind regards Pawel Szlachta

10/10 – Excellent

Voyageur vérifié

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
On a aimé proximité du centre-ville Disponibilité du personnel suite à un problème de santé
Séjour de 5 nuits en décembre 2018
Hotel Operations Manager a répondu le 8 janv. 2019
Dear Guest, Thank you sincerely for taking the time to share your 5 star review of your recent stay with us. I am delighted that you enjoyed your time with us and thank you for the very kind words with regards to the our staff, I will take great pleasure in sharing these with the team. We very much look forward to welcoming you back! Best regards, Pawel Szlachta

10/10 – Excellent

Louise

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Bien situé, confortable, très tranquille, excellent déjeuner avec des fruits frais et excellent service, suggestion pour améliorer: mettre des portés-serviettes.
Séjour de 3 nuits en juin 2018

10/10 – Excellent

Dominique, La seyne sur mer

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
établissement bien situé
situé dans une rue calme, commerces et restaurent à coté, à 8 mn de nombreux départ d 'excursions, 20 mn du chateau
Séjour de 3 nuits en avril 2018

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Bon emplacement pour un séjour touristique, pas bruyant.
Séjour de 4 nuits en juin 2017

6/10 – Acceptable

Voyageur vérifié

Points forts : Propreté
Points faibles : Service et personnel

2/10 – Terrible

stephane

Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Bonjour, les ampoules cassees, chauffage insuffisant, espace exigu, appartement tres petit et ne qui ne correspond pas aux photos. Deconseille. Et bruyant en plus. Et la chambre est compliquee d acces. DOMMAGE.

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Très bon hôtel, proche du centre
Mini studio avec cuisine et chambre en mezzanine, moderne, propre, pratique et proche du centre, avec possibilité de se garer sans trop de difficulté dans les alentours. Le personnel est agréable, le petit dejeuner très bien.

8/10 – Bien

LAURE B.

Points forts : Propreté, service et personnel et confort de la chambre.
Excellent séjour
Hôtel très propre, sécurisé. Personnel très accueillant même si nous ne comprenions pas tout. Très bien situé, à 100m de la vieille ville. Nous avons adoré la mezzanine et le coin cuisine à l'étage inférieur. Très calme. Je recommande vivement.

10/10 – Excellent

professeur en congrès, France

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Agréable et très bien placé
Un lieu confortable, à quelques minutes à pied du Royal Mile, bien équipé, très propre avec un service d'accueil 24/24. Les petits déjeuners sont très bons, variés.

8/10 – Bien

Michele, Bruxelles

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Hôtel appartement pratique et bien équipé
Impeccable si ce n'est un service en chambre plus que minimal. Situé dans un résidence étudiante. Un peu de bruit

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.

8/10 – Bien

les inseparables, suisse

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
L'hôtel est très bien situé et calme. On s'y sent en sécurité. Tout était parfait, j'y retournerai sans hésiter

8/10 – Bien

Mimi, FRANCE

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Très bon séjour
Etablissement très propre et bien situé à Edimbourg. Acceuil agrébale et personnel serviable prêt à aider. A recommander vivement. Un seul commentaire négatif, l'hôtel possède un partenariat avec une agence de taxi : tarif négocié de 19GBP pour hôtel/aéroport cependant le taxi nous a demandé plus alors l'hôtel nous a bien garanti ce tarif.

2/10 – Terrible

Michel, Canada

Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Très mauvais l'important dans une hotel c'est de bien dormir. Contrairement à ce qui est indiqué sur hotel.com, aucune chambre est climatisé. Après avoir demander un ventilateur , on nous a dit qu'il fait chaud pour tous le monde et qu'il n'en avait pas. Merci pour le service. Donc ça donne 1 zéro partout! 26 degré dans la cambre

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.

8/10 – Bien

Anonymous

Points forts : Propreté, service et personnel et confort de la chambre.
Très bon accueil
Personnel très accueillant, chambres propres et idéalement placé dans la vieille ville, avec magasins proches

8/10 – Bien

Aurélie, Bordeaux, France

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Richmond place apartments
Ideal with its private kitchen which allows you to have breakfast or dinner inside, in front of the TV. Makes you feel more at home. Good if you are travelling for a long time and need a place to be a bit lazy. Not that far away from the centre at all. A tesco is very close. Nice park south-west of the hotel.

8/10 – Bien

Jerome, Lyon

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Sympa
Appartement bien situé, très fonctionnel, propre et vraiment identique aux photos du site !!! Seul bémol, la chambre donnait sur rue très circulante avec arrets de bus au pied des fenêtres. Et quand on sait que le bus est roi à edimbourgh ... Mais on s'y habitue et le reste est tellement bien que ce n'est qu'un léger désagrément. Recommandé sans hésitation

10/10 – Excellent

Mary

Points forts : Propreté, commodités et état et installations de l’hébergement.
The staff were all very helpful!
Séjour de 2 nuits en mai 2024
Emma a répondu le 26 mai 2024
Mary,Thank you for sharing your 5/5 review following your stay with us at The KM Apartments. We very much appreciate you taking the time to share your review as feedback from our guests allows us to constantly review our service and facilities and make enhancements as necessary.I really hope we will have the pleasure to welcome you back to The KM Apartments or one of our other hotels based here in Edinburgh.Kind regards and best wishes,Emma TaitGuest Relations ManagerThe Scott, The Scholar, KM Hotel & KM Apartments, Edinburgh

8/10 – Bien

Ruth

Points forts : Propreté, commodités et état et installations de l’hébergement.
Very central and walkable location. Staff very friendly and attentive. I found the apartment hot and front desk immediately brought me a fan. Wifi would cut out on me occasionally, but otherwise a great little apartment. Considering part of the university it was quite quiet.
Séjour de 4 nuits en mai 2024
Emma a répondu le 26 mai 2024
Ruth,Thank you for sharing your review following your stay with us at The KM Apartments. We very much appreciate you taking the time to share your review as feedback from our guests allows us to constantly review our service and facilities and make enhancements as necessary.I really hope we will have the pleasure to welcome you back to The KM Apartments or one of our other hotels based here in Edinburgh.Kind regards and best wishes,Emma TaitGuest Relations ManagerThe Scott, The Scholar, KM Hotel & KM Apartments, Edinburgh

10/10 – Excellent

Jaz

Voyage de couple
Points forts : Propreté, commodités et état et installations de l’hébergement.
Lovely clean apartments, definitely recommend!
Séjour de 1 nuit en mai 2024
Emma a répondu le 21 mai 2024
Jaz,Thank you for sharing your 5/5 review following your stay with us at The KM Apartments. We very much appreciate you taking the time to share your review as feedback from our guests allows us to constantly review our service and facilities and make enhancements as necessary.I really hope we will have the pleasure to welcome you back to The KM Apartments or one of our other hotels based here in Edinburgh.Kind regards and best wishes,Emma TaitGuest Relations ManagerThe Scott, The Scholar, KM Hotel & KM Apartments, Edinburgh

6/10 – Acceptable

Donald

Voyage de couple
Points forts : Commodités
Points faibles : Propreté
The room could have been cleaned a bit better, hairs in the bed and lots of hair in the bathroom sink which was actually clogging it up so I had to remove this myself. There was also quite a few marks and splashes on the glass next to the bed which had not been cleaned off. When we booked this it was not clear that this is actually inside the student halls so was a bit noisy
Séjour de 1 nuit en avril 2024
Emma a répondu le 21 avr. 2024
Donald,Thank you for sharing your review following your stay with us at The KM Apartments. We very much appreciate you taking the time to share your review as feedback from our guests allows us to constantly review our service and facilities and make enhancements as necessary. I am sorry to read your comments as this is not indicative of our usual high levels of service and I have shared your comments with our team sincere apologies.I really hope we will have the pleasure to welcome you back to The KM Apartments or one of our other hotels based here in Edinburgh.Kind regards and best wishes,Emma TaitGuest Relations ManagerThe Scott, The Scholar, KM Hotel & KM Apartments, Edinburgh

6/10 – Acceptable

Marc

Voyage en famille
Points forts : Propreté
Points faibles : Commodités
Very noisy street outside, windows felt insufficient with the noise.
Séjour de 2 nuits en mars 2024
Emma a répondu le 21 avr. 2024
Marc,Thank you for sharing your review following your stay with us at The KM Apartments. We very much appreciate you taking the time to share your review as feedback from our guests allows us to constantly review our service and facilities and make enhancements as necessary. I am sorry to read you were disturbed by city noise during your stay.I really hope we will have the pleasure to welcome you back to The KM Apartments or one of our other hotels based here in Edinburgh.Kind regards and best wishes,Emma TaitGuest Relations ManagerThe Scott, The Scholar, KM Hotel & KM Apartments, Edinburgh

10/10 – Excellent

Dominique

Voyage de couple
Points forts : Propreté, commodités et état et installations de l’hébergement.
Lovely property, lovely staff and place was spotless. Really spacious and the bed was super comfy. Good location and parking a short walk away would recommend to stay here
Séjour de 1 nuit en mars 2024
Robbie H a répondu le 23 mars 2024
Hello Dominique,Thank you for taking the time to provide us with your review, following your stay at KM Apartments.I'm delighted to read that you enjoyed your stay with us.I really hope that we will have the chance to welcome you back to stay with us again soon.Best Wishes,Robbie Hughes.Guest Relations Manager

10/10 – Excellent

Edine

Voyage d’affaires
Points forts : Propreté, confort de la chambre
Great!
Great place! Only downside is the poor sound isolation.
Séjour de 3 nuits en janvier 2024
Emma a répondu le 14 janv. 2024
Edine,Thank you for taking the time to share your review following your recent stay with us at The KM Apartments. We very much appreciate you taking the time to share your review as feedback from our guests allows us to constantly review our service and facilities and make enhancements as necessary.I really hope we will have the pleasure to welcome you back to The KM Apartments or one of our other hotels based here in Edinburgh.Kind regards and best wishes,Emma TaitGuest Relations ManagerThe Scott, The Scholar, KM Hotel & KM Apartments, Edinburgh

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, confort de la chambre
It was amazing to stay, I do want to stay more if I can even though the bed in the upstair was chilly.
Séjour de 1 nuit en décembre 2023
Emma a répondu le 7 janv. 2024
Thank you for taking the time to share your review following your recent stay with us at The KM Apartments. We very much appreciate you taking the time to share your review as feedback from our guests allows us to constantly review our service and facilities and make enhancements as necessary.I really hope we will have the pleasure to welcome you back to The KM Apartments or one of our other hotels based here in Edinburgh.Kind regards and best wishes,Emma TaitGuest Relations ManagerThe Scott, The Scholar, KM Hotel & KM Apartments, Edinburgh

10/10 – Excellent

Margaret

Points forts : Propreté, commodités et état et installations de l’hébergement.
Felt extremely safe! Would stay again!
Séjour de 3 nuits en décembre 2023
Robbie H a répondu le 16 déc. 2023
Hello Margaret, Thank you for taking the time to leave your positive review, following your recent stay at KM Apartments. We LOVE when our guests provide us with high scores!I hope that well have the chance to welcome you back to stay with us again soon, should your plans permit. Wishing you a wonderful Christmas. Best wishes,Robbie Hughes.Guest Relations Manager.

10/10 – Excellent

Imogen

Voyage en groupe
Points forts : Propreté, commodités et état et installations de l’hébergement.
Lovely place to stay and had everything we needed to be comfortable. There was a fire alarm whilst there which resulted in being stood on the street for 45 minutes in -2 degrees. This was the only down side to the stay.
Séjour de 2 nuits en novembre 2023
Robbie H a répondu le 16 déc. 2023
Hello Imogen, Thank you so much for taking the time to provide your review, following your recent stay at KM Apartments. I'm happy to read that you enjoyed your stay with us minus the disruption of the Fire Alarm, I can only apologise for this. I do hope that we will have the chance to welcome you back to stay with us again soon. Wishing you a very Merry Christmas when it comes. Best wishes,Robbie Hughes.Guest Relations Manager.

2/10 – Terrible

Joe

Points faibles : Propreté, commodités et état et installations de l’hébergement.
Waited 3 hours to check in to our room as the computers were down, but the rooms cwrds were sittting there to issue and did not have a time the issies were fixed
Séjour de 1 nuit en novembre 2023
Robbie H a répondu le 16 déc. 2023
Hello Joe, Thank you for taking the time to provide your review, following your stay at KM Apartments. I'm sorry to hear that you did not enjoy your stay with us, could I ask that you contact me directly in order to gather some more information on your score. I look forward to hearing from you. Best,Robbie Hughes.Guest Relations Manager.

8/10 – Bien

Steven

Séjour de 1 nuit en octobre 2023
Emma a répondu le 12 nov. 2023
Thank you for taking the time to share your review following your recent stay with us at The KM Apartments. We very much appreciate you taking the time to share your review as feedback from our guests allows us to constantly review our service and facilities and make enhancements as necessary.I really hope we will have the pleasure to welcome you back to The KM Apartments or one of our other hotels based here in Edinburgh.Kind regards and best wishes,Emma TaitGuest Relations ManagerThe Scott, The Scholar, KM Hotel & KM Apartments, Edinburgh

10/10 – Excellent

Lucy

Séjour de 2 nuits en octobre 2023
Robbie H a répondu le 20 oct. 2023
Hello Lucy,Thank you for posting your review following your recent stay with us at KM Apartments.We are delighted to see how much you enjoyed your stay with us and we very much look forward to welcoming you back again very soon.Kind regards,Robbie Hughes.Guest Relations Manager

8/10 – Bien

Salvatore

Voyage de couple
Points forts : Propreté, commodités
Camera bella e vicina al centro. Un po’ troppo cara per quello che offre. Non mi è piaciuto il check-in, in quanto non specificano che bisogna farlo in un’altra struttura.
Séjour de 4 nuits en octobre 2023
Robbie H a répondu le 20 oct. 2023
Hello Salvatore,Thank you for posting your review following your recent stay with us at KM Apartments.We are delighted to see how much you enjoyed your stay with us and we very much look forward to welcoming you back again very soon.Kind regards,Robbie Hughes.Guest Relations Manager

10/10 – Excellent

Young Kyu

Voyage d’affaires
Points forts : Propreté, confort de la chambre
Séjour de 3 nuits en octobre 2023
Robbie H a répondu le 14 oct. 2023
Hello Young Kyu,Thank you for posting your review following your recent stay with us at KM Apartments.We are delighted to see how much you enjoyed your stay with us and we very much look forward to welcoming you back again very soon.Kind regards,Robbie Hughes.Guest Relations Manager

8/10 – Bien

Aubrey Michelle

Points forts : Propreté, état et installations de l’hébergement
Reception is friendly and helpful. Overall good stay. Can hear the noise outside but not too bad. Will stay again.
Séjour de 2 nuits en septembre 2023
Robbie H a répondu le 6 oct. 2023
Hello Aubrey,Thank you for posting your review following your recent stay with us at KM Apartments.We are delighted to see how much you enjoyed your stay with us and we very much look forward to welcoming you back again very soon.Kind regards,Robbie Hughes.Guest Relations Manager

10/10 – Excellent

Sheila

Séjour de 1 nuit en septembre 2023
Robbie H a répondu le 6 oct. 2023
Hello Sheila,Thank you for posting your review following your recent stay with us at KM Apartments.We are delighted to see how much you enjoyed your stay with us and we very much look forward to welcoming you back again very soon.Kind regards,Robbie Hughes.Guest Relations Manager

10/10 – Excellent

Astrid

Points forts : Propreté, confort de la chambre
Séjour de 5 nuits en septembre 2023
Robbie H a répondu le 6 oct. 2023
Hello Astrid,Thank you for posting your review following your recent stay with us at KM Apartments.We are delighted to see how much you enjoyed your stay with us and we very much look forward to welcoming you back again very soon.Kind regards,Robbie Hughes.Guest Relations Manager

4/10 – Médiocre

Marg

Voyage de couple
Points forts : Propreté
Points faibles : Commodités, état et installations de l’hébergement
Elevator broken for the whole stay. Student residence. Extremely small. Very clean but claustrophobic due to windows and no view. Staff were helpful but facility is not great
Séjour de 3 nuits en septembre 2023
Robbie H a répondu le 6 oct. 2023
Thank you for taking the time to share your review following your recent stay with us at The KM Apartments. We very much appreciate you taking the time to share your review as feedback from our guests allows us to constantly review our service and facilities and make enhancements as necessary.I really hope we will have the pleasure to welcome you back to The KM Apartments or one of our other hotels based here in Edinburgh.Kind regards and best wishes,Robbie Hughes Guest Relations ManagerThe Scott, The Scholar, KM Hotel & KM Apartments, Edinburgh

10/10 – Excellent

gavin

Points forts : État et installations de l’hébergement
Séjour de 1 nuit en septembre 2023
Robbie H a répondu le 26 sept. 2023
Hello Gavin, Thank you for taking the time to provide your review, following your recent stay at KM apartments. We love when our guests provide us with such high scores. We really hope we will be able to welcome you back to stay with us again soon, should your plans permit. Best wishes,Robbie Hughes. Guest Relations Manager.

10/10 – Excellent

Rachael

Voyage en groupe
Séjour de 3 nuits en août 2023
Robbie H a répondu le 12 sept. 2023
Hello Rachael,Thank you for posting your review following your recent stay with us at KM Apartments.We are delighted to see how much you enjoyed your stay with us and we very much look forward to welcoming you back again very soon.Kind regards,Robbie Hughes.Guest Relations Manager

8/10 – Bien

Adrienne

Voyage en famille
Points forts : Propreté, état et installations de l’hébergement
Great location.
Séjour de 3 nuits en août 2023
Emma a répondu le 10 sept. 2023
Thank you so much for taking the time to share your review following your recent stay with us at The KM Apartments. We very much appreciate you taking the time to share your review as feedback from our guests allows us to constantly review our service and facilities and make enhancements as necessary.I really hope we will have the pleasure to welcome you back to The KM Apartments or one of our other hotels based here in Edinburgh.Kind regards and best wishes,Emma TaitGuest Relations ManagerThe Scott, The Scholar, KM Hotel & KM Apartments, Edinburgh

8/10 – Bien

Edward

Voyage en famille
Points forts : Propreté, commodités et état et installations de l’hébergement.
Very decent accommodation
Séjour de 1 nuit en août 2023
Robbie H a répondu le 14 août 2023
Hello Edward,Thank you for posting your amazing review following your recent stay with us at KM Apartments.We are delighted to read how much you enjoyed your stay with us & We very much look forward to welcoming you back again very soon.Kind regards,Robbie Hughes.Guest Relations Manager

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, confort de la chambre
Séjour de 14 nuits en juillet 2023
Robbie H a répondu le 10 août 2023
Hello A,Thank you for posting your review following your recent stay with us at KM Apartments.We are delighted to see how much you enjoyed your stay with us and we very much look forward to welcoming you back again very soon.Kind regards,Robbie Hughes.Guest Relations Manager

10/10 – Excellent

A

Séjour de 2 nuits en juillet 2023
Robbie H a répondu le 21 juill. 2023
Hello A,Thank you for posting your review following your recent stay with us at KM Apartments.We are delighted to see how much you enjoyed your stay with us and we very much look forward to welcoming you back again very soon.Kind regards,Robbie Hughes.Guest Relations Manager

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, confort de la chambre
Séjour de 1 nuit en juin 2023
Robbie H a répondu le 21 juill. 2023
Hello,Thank you for posting your review following your recent stay with us at KM Apartments.We are delighted to see how much you enjoyed your stay with us and we very much look forward to welcoming you back again very soon.Kind regards,Robbie Hughes.Guest Relations Manager

10/10 – Excellent

Michelle

Séjour de 1 nuit en juin 2023
Robbie H a répondu le 21 juill. 2023
Hello Michelle,Thank you for posting your review following your recent stay with us at KM Apartments.We are delighted to see how much you enjoyed your stay with us and we very much look forward to welcoming you back again very soon.Kind regards,Robbie Hughes.Guest Relations Manager

10/10 – Excellent

Elizabeth

Voyage en famille
Points forts : Propreté, commodités et état et installations de l’hébergement.
The property was wonderful. The apartment was well appointed and very clean. Good security in building. Reception was helpful and available.
Séjour de 3 nuits en juin 2023
Robbie H a répondu le 21 juill. 2023
Hello Elizabeth,Thank you for posting your review following your recent stay with us at KM Apartments.We are delighted to see how much you enjoyed your stay with us and we very much look forward to welcoming you back again very soon.Kind regards,Robbie Hughes.Guest Relations Manager