Ferrymuir Retail Park, South Queensferry, Scotland
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Transportation to the airport was a game changer! The driver Craig was a super nice and friendly guy. We were able to drop our rental car and get picked up by the shuttle and take it back to the hotel for the night which is really great tourist. The driver the night before was really nice as well but I forget his name. We will definitely use this hotel on our next visit to Scotland, an amazing and beautiful country.
Dear Ronald,Thank you for taking the time to submit a rating for Dakota Edinburgh on this review platform. I am delighted to see that you rated us highly and will be sure to pass your compliments on to the team. We do hope that we can have the pleasure of welcoming you back to Dakota in the near future. Warm Regards, Guest Relations
Dear Cameron,Thank you for taking the time to submit a rating for Dakota Edinburgh on this review platform. I am delighted to see that you rated us highly and will be sure to pass your compliments on to the team. We do hope that we can have the pleasure of welcoming you back to Dakota in the near future. Warm Regards, Guest Relations
Stained carpets. Bedside table hanging off wall. Stained sheets. Dirty table. WiFi dropping out frequently. Flickering lightbulbs. Someone tried to open my door late at night which was terrifying as a lady travelling alone. .
Very miserable stay and won’t be back.
Excellent service and hospitality; restaurant terrific.
Cathy
Stayed 1 night in May 2024
Response from Guest Relations on May 22, 2024
Dear Cathy,Thank you for taking the time to submit a rating for Dakota Edinburgh on this review platform. I am delighted to see that you rated us highly and will be sure to pass your compliments on to the team. We do hope that we can have the pleasure of welcoming you back to Dakota in the near future. Warm Regards, Guest Relations
Hotel reception area very dark Coming in from the brightness was a bit of a shock realise they are trying to create an atmosphere but a little more light please
Linda
Stayed 1 night in May 2024
Response from Guest Relations on May 22, 2024
Dear Linda,Thank you for taking the time to submit a rating for Dakota Edinburgh on this review platform. I am delighted to see that you rated us highly and will be sure to pass your compliments on to the team. We do hope that we can have the pleasure of welcoming you back to Dakota in the near future. Warm Regards, Guest Relations
Dear John,Thank you for taking the time to submit a rating for Dakota Edinburgh on this review platform. I am delighted to see that you rated us highly and will be sure to pass your compliments on to the team. We do hope that we can have the pleasure of welcoming you back to Dakota in the near future. Warm Regards, Guest Relations
Dear Linda,Thank you for taking the time to submit a rating for Dakota Edinburgh on this review platform. I am delighted to see that you rated us highly and will be sure to pass your compliments on to the team. We do hope that we can have the pleasure of welcoming you back to Dakota in the near future. Warm Regards, Guest Relations
Place was nice! Pub was good— and the pub across the street was cheap and fun.
Abigail
Stayed 2 nights in May 2024
Response from Guest Relations on May 22, 2024
Dear Abigail,Thank you for taking the time to submit a rating for Dakota Edinburgh on this review platform. I am delighted to see that you rated us highly and will be sure to pass your compliments on to the team. We do hope that we can have the pleasure of welcoming you back to Dakota in the near future. Warm Regards, Guest Relations
I just loved the hotel and would surely visit again. Very easy to locate and had access to everything i needed
Prince
Stayed 1 night in May 2024
Response from Guest Relations on May 22, 2024
Dear Prince,Thank you for taking the time to submit a rating for Dakota Edinburgh on this review platform. I am delighted to see that you rated us highly and will be sure to pass your compliments on to the team. We do hope that we can have the pleasure of welcoming you back to Dakota in the near future. Warm Regards, Guest Relations
The Hotel was very nice I highly recommend it, has everything you need in a quiet place but what made our experience exceptional was the staff, there are very nice, helpful and very professional, it needs more than
5 stars.
Oscar Octavio Ortega
Stayed 2 nights in May 2024
Response from Guest Relations on May 22, 2024
Dear Oscar,Thank you for taking the time to submit a rating for Dakota Edinburgh on this review platform. I am delighted to see that you rated us highly and will be sure to pass your compliments on to the team. We do hope that we can have the pleasure of welcoming you back to Dakota in the near future. Warm Regards, Guest Relations
Top quality hotel. You really get value for money. The staff are very professional and courteous
Mark
Stayed 1 night in May 2024
Response from Guest Relations on May 22, 2024
Dear Mark,Thank you for taking the time to submit a rating for Dakota Edinburgh on this review platform. I am delighted to see that you rated us highly and will be sure to pass your compliments on to the team. We do hope that we can have the pleasure of welcoming you back to Dakota in the near future. Warm Regards, Guest Relations
Nice and quiet a bit dark for my liking and food to pricey
andrew
Stayed 2 nights in May 2024
Response from Guest Relations on May 22, 2024
Dear Andrew,Thank you for taking the time to submit a rating for Dakota Edinburgh on this review platform. I am delighted to see that you rated us highly and will be sure to pass your compliments on to the team. We do hope that we can have the pleasure of welcoming you back to Dakota in the near future. Warm Regards, Guest Relations
Staff is very friendly and the Hotel is nice. Recommend it definitely.
Oscar Octavio Ortega
Stayed 1 night in May 2024
Response from Guest Relations on May 22, 2024
Dear Oscar,Thank you for taking the time to submit a rating for Dakota Edinburgh on this review platform. I am delighted to see that you rated us highly and will be sure to pass your compliments on to the team. We do hope that we can have the pleasure of welcoming you back to Dakota in the near future. Warm Regards, Guest Relations
Walking distance to Forth Road bridge which was a nice walk on a beautiful day.
Margaret
Stayed 2 nights in May 2024
Response from Guest Relations on May 22, 2024
Dear Margaret,Thank you for taking the time to submit a rating for Dakota Edinburgh on this review platform. I am delighted to see that you rated us highly and will be sure to pass your compliments on to the team. We do hope that we can have the pleasure of welcoming you back to Dakota in the near future. Warm Regards, Guest Relations
Love the interior design. Great sense of quality everywhere.
Christopher
Stayed 3 nights in May 2024
Response from Guest Relations on May 22, 2024
Dear Christopher,Thank you for taking the time to submit a rating for Dakota Edinburgh on this review platform. I am delighted to see that you rated us highly and will be sure to pass your compliments on to the team. We do hope that we can have the pleasure of welcoming you back to Dakota in the near future. Warm Regards, Guest Relations
Parking was convenient, unlike many hotels in Great Britain. The airport shuttle was available if we had not had a rental car. Our room was lovely and comfortable, with efficient and friendly staff. This is a gorgeous hotel with excellent breakfast choices.
LUCY
Stayed 1 night in Apr 2024
Response from Guest Relations on May 8, 2024
Dear Lucy,Thank you for taking the time to submit a rating for Dakota Edinburgh on this review platform. I am delighted to see that you rated us highly and will be sure to pass your compliments on to the team. We do hope that we can have the pleasure of welcoming you back to Dakota in the near future. Warm Regards, Guest Relations
Dear Joan,Thank you for taking the time to submit a rating for Dakota Edinburgh on this review platform. I am delighted to see that you rated us highly and will be sure to pass your compliments on to the team. We do hope that we can have the pleasure of welcoming you back to Dakota in the near future. Warm Regards, Guest Relations
Dear Lindsay,Thank you for taking the time to submit a rating for Dakota Edinburgh on this review platform. I am delighted to see that you rated us highly and will be sure to pass your compliments on to the team. We do hope that we can have the pleasure of welcoming you back to Dakota in the near future. Warm Regards, Guest Relations
Dear Melvin,Thank you for taking the time to submit a rating for Dakota Edinburgh on this review platform. I am delighted to see that you rated us highly and will be sure to pass your compliments on to the team. We do hope that we can have the pleasure of welcoming you back to Dakota in the near future. Warm Regards, Guest Relations
It was comfortable, staff helpful, free shutter to airport. Great restaurant in hotel.
Margatet
Stayed 1 night in Apr 2024
Response from Guest Relations on May 8, 2024
Dear Margatet,Thank you for taking the time to submit a rating for Dakota Edinburgh on this review platform. I am delighted to see that you rated us highly and will be sure to pass your compliments on to the team. We do hope that we can have the pleasure of welcoming you back to Dakota in the near future. Warm Regards, Guest Relations
The hotel was very clean, the staff was extremely helpful!
Cally
Stayed 1 night in Mar 2024
Response from Guest Relations on May 8, 2024
Dear Cally,Thank you for taking the time to submit a rating for Dakota Edinburgh on this review platform. I am delighted to see that you rated us highly and will be sure to pass your compliments on to the team. We do hope that we can have the pleasure of welcoming you back to Dakota in the near future. Warm Regards, Guest Relations
10/10 Excellent
Myrna
Apr 25, 2024
Myrna
Stayed 1 night in Apr 2024
Response from Guest Relations on May 22, 2024
Dear Myrna,Thank you for taking the time to submit a rating for Dakota Edinburgh on this review platform. I am delighted to see that you rated us highly and will be sure to pass your compliments on to the team. We do hope that we can have the pleasure of welcoming you back to Dakota in the near future. Warm Regards, Guest Relations
10/10 Excellent
Philip
Apr 23, 2024
Philip
Stayed 1 night in Apr 2024
Response from Guest Relations on May 8, 2024
Dear Philip,Thank you for taking the time to submit a rating for Dakota Edinburgh on this review platform. I am delighted to see that you rated us highly and will be sure to pass your compliments on to the team. We do hope that we can have the pleasure of welcoming you back to Dakota in the near future. Warm Regards, Guest Relations
Dear Thomas,Thank you for taking the time to submit a rating for Dakota Edinburgh on this review platform. I am delighted to see that you rated us highly and will be sure to pass your compliments on to the team. We do hope that we can have the pleasure of welcoming you back to Dakota in the near future. Warm Regards, Guest Relations
Dear Ashley,Thank you for taking the time to submit a rating for Dakota Edinburgh on this review platform. I am delighted to see that you rated us highly and will be sure to pass your compliments on to the team. We do hope that we can have the pleasure of welcoming you back to Dakota in the near future. Warm Regards, Guest Relations
Dear Lorna,Thank you for taking the time to submit a rating for Dakota Edinburgh on this review platform. I am delighted to see that you rated us highly and will be sure to pass your compliments on to the team. We do hope that we can have the pleasure of welcoming you back to Dakota in the near future. Warm Regards, Guest Relations
The only point i will make is, I think the room should have some kind of fragrance after cleaning, my room had a sort of stale aroma
Peter
Stayed 2 nights in Mar 2024
Response from Guest Relations on Mar 27, 2024
Dear Peter,Thank you for taking the time to submit a rating for Dakota Edinburgh on this review platform. I am delighted to see that you rated us highly and will be sure to pass your compliments on to the team. We do hope that we can have the pleasure of welcoming you back to Dakota in the near future. Warm Regards, Guest Relations
Staff were friendly and welcoming. Could with some drawers in the room
Joyce
Stayed 1 night in Mar 2024
Response from Guest Relations on Mar 27, 2024
Dear Joyce,Thank you for taking the time to submit a rating for Dakota Edinburgh on this review platform. I am delighted to see that you rated us highly and will be sure to pass your compliments on to the team. We do hope that we can have the pleasure of welcoming you back to Dakota in the near future. Warm Regards, Guest Relations
Hotel was very nice, but the decor is DARK. When our uber pulled up to the front of the hotel, it was so dark it did not look open. The room was clean and comfotable, but again, with every light in the room on it was very dark.
The hotel had a shuttle to the airport which was very nice and convenient. Staff was great.
Kathleen
Stayed 1 night in Mar 2024
Response from Guest Relations on Mar 18, 2024
Dear Kathleen,Thank you for taking the time to submit a rating for Dakota Edinburgh on this review platform. I am delighted to see that you rated us highly and will be sure to pass your compliments on to the team. We do hope that we can have the pleasure of welcoming you back to Dakota in the near future. Warm Regards, Guest Relations
great quality interiors and brilliant service from the staff
its situated by a Tesco and so its a bit "industrial" around but its ok
Andrew Paul
Stayed 2 nights in Mar 2024
Response from Guest Relations on Mar 18, 2024
Dear Andrew,Thank you for taking the time to submit a rating for Dakota Edinburgh on this review platform. I am delighted to see that you rated us highly and will be sure to pass your compliments on to the team. We do hope that we can have the pleasure of welcoming you back to Dakota in the near future. Warm Regards, Guest Relations
8/10 Good
Janice
Mar 6, 2024
Liked: Property conditions & facilities
Janice
Stayed 1 night in Feb 2024
Response from Guest Relations on Mar 18, 2024
Dear Janice,Thank you for taking the time to submit a rating for Dakota Edinburgh on this review platform. I am delighted to see that you rated us highly and will be sure to pass your compliments on to the team. We do hope that we can have the pleasure of welcoming you back to Dakota in the near future. Warm Regards, Guest Relations
8/10 Good
Mark
Business traveller
Feb 26, 2024
Liked: Cleanliness, staff & service, room comfort
It's the little things.
The Dakota is a great hotel. The public areas are cozy and welcoming, the reed diffusers everywhere means it always smells goo and the rooms are generally comfortable.
I've stayed her 5 or 6 times and it's always been excellent.
However this time I paid extra for an executive room and it wasn't as good as it could have been.
The double bed was two mattresses so there was a join down the middle, the mattresses dint cover the bed base so there was an uncomfortable step round the bed, a cable was hanging down out the bottom of the TV and the pleather desk top was damaged in three places.
What a great experience staying in this hotel with wonderful friendly staff who make your stay all the more enjoyable. Smiley receptionist. I would not normally of picked somewhere so far out off Edinburgh but this was well worth it.
andrew
Stayed 2 nights in Feb 2024
Response from Guest Relations on Mar 18, 2024
Dear Andrew,Thank you for taking the time to submit a rating for Dakota Edinburgh on this review platform. I am delighted to see that you rated us highly and will be sure to pass your compliments on to the team. We do hope that we can have the pleasure of welcoming you back to Dakota in the near future. Warm Regards, Guest Relations
Dear Sheila,Thank you for taking the time to submit a rating for Dakota Edinburgh on this review platform. I am delighted to see that you rated us highly and will be sure to pass your compliments on to the team. We do hope that we can have the pleasure of welcoming you back to Dakota in the near future. Warm Regards, Guest Relations
Dear Gillian,Thank you for taking the time to submit a rating for Dakota Edinburgh on this review platform. I am delighted to see that you rated us highly and will be sure to pass your compliments on to the team. We do hope that we can have the pleasure of welcoming you back to Dakota in the near future. Warm Regards, Guest Relations
Dear Guest,Thank you for taking the time to submit a rating for Dakota Edinburgh on this review platform. I am delighted to see that you rated us highly and will be sure to pass your compliments on to the team. We do hope that we can have the pleasure of welcoming you back to Dakota in the near future. Warm Regards, Guest Relations
Incredible staff….in all our travels might be the best ever!!
We will go back & highly recommend :)
Brenda
Stayed 1 night in Feb 2024
Response from Guest Relations on Feb 21, 2024
Dear Brenda,Thank you for taking the time to submit a rating for Dakota Edinburgh on this review platform. I am delighted to see that you rated us highly and will be sure to pass your compliments on to the team. We do hope that we can have the pleasure of welcoming you back to Dakota in the near future. Warm Regards, Guest Relations
Overall very nice stay. Was hard in the dark to find the entrance as not well lit. Was bit strange to have £50 taken from my card on arrival. Never been asked for that before and stayed in a lot of places. Takes a few days to return to card after stay apparently. The hotel itself is nice inside. comfortable. Nice staff members. WiFi was shocking even with TV on as advised. Kept cutting off. Reported this on feedback card and at reception on departure..
Andrew
Stayed 1 night in Feb 2024
Response from Guest Relations on Feb 21, 2024
Dear Andrew,Thank you for taking the time to submit a rating for Dakota Edinburgh on this review platform. I am delighted to see that you rated us highly and will be sure to pass your compliments on to the team. We do hope that we can have the pleasure of welcoming you back to Dakota in the near future. Warm Regards, Guest Relations
Expedia need to inform hotels that gold awardees may be given a room update.
Room quite cool on arrival. Heater brought to help but was totally ineffective blowing cold air.
Restaurant very busy, service suffered as a consequence.
Not what one expected.
Ian
Stayed 1 night in Feb 2024
Response from Guest Relations on Feb 21, 2024
Dear Ian,Thank you for taking the time to submit a rating for Dakota Edinburgh on this review platform. I am delighted to see that you rated us highly and will be sure to pass your compliments on to the team. We do hope that we can have the pleasure of welcoming you back to Dakota in the near future. Warm Regards, Guest Relations
Excellent hotel, staff in restaurant were outstanding at breakfast and quality of food also excellent
Stuart
Stayed 1 night in Feb 2024
Response from Guest Relations on Feb 11, 2024
Dear Stuart,Thank you for taking the time to submit a rating for Dakota Edinburgh on this review platform. I am delighted to see that you rated us highly and will be sure to pass your compliments on to the team. We do hope that we can have the pleasure of welcoming you back to Dakota in the near future. Warm Regards, Guest Relations
This is a great hotel, looks great, smells great ( those who know know) the rooms have everything including Sky, food and wine is excellent and the staff are friendly
Rob
Stayed 2 nights in Jan 2024
Response from Guest Relations on Feb 11, 2024
Dear Rob,Thank you for taking the time to submit a rating for Dakota Edinburgh on this review platform. I am delighted to see that you rated us highly and will be sure to pass your compliments on to the team. We do hope that we can have the pleasure of welcoming you back to Dakota in the near future. Warm Regards, Guest Relations
6/10 Okay
Kaylin
Travelled with partner
Feb 11, 2024
Liked: Cleanliness, staff & service
Bed was uncomfortable and room was hot. Not worth the cost.
Dear Iona,Thank you for taking the time to submit a rating for Dakota Edinburgh on this review platform. I am delighted to see that you rated us highly and will be sure to pass your compliments on to the team. We do hope that we can have the pleasure of welcoming you back to Dakota in the near future. Warm Regards, Guest Relations
Cosy and comfortable stay when attending an event at Royal Highland Centre. Room was very comfortable and public areas well spaced and beautifully designed for an evening drink. Plenty of parking too.
Dawn
Stayed 1 night in Jan 2024
Response from Guest Relations on Feb 3, 2024
Dear Dawn,Thank you for taking the time to submit a rating for Dakota Edinburgh on this review platform. I am delighted to see that you rated us highly and will be sure to pass your compliments on to the team. We do hope that we can have the pleasure of welcoming you back to Dakota in the near future. Warm Regards, Guest Relations
Dear Mark,Thank you for taking the time to submit a rating for Dakota Edinburgh on this review platform. I am delighted to see that you rated us highly and will be sure to pass your compliments on to the team. We do hope that we can have the pleasure of welcoming you back to Dakota in the near future. Warm Regards, Guest Relations
Access to the Edinburgh airport from the property was not easy. Better maps and directions would be appreciated.
Otherwise .... I enjoyed my brief stay!!
David
Stayed 1 night in Jan 2024
Response from Guest Relations on Feb 3, 2024
Dear David,Thank you for taking the time to submit a rating for Dakota Edinburgh on this review platform. I am delighted to see that you rated us highly and will be sure to pass your compliments on to the team. We do hope that we can have the pleasure of welcoming you back to Dakota in the near future. Warm Regards, Guest Relations
10/10 Excellent
Mark
Jan 21, 2024
Mark
Stayed 1 night in Jan 2024
Response from Guest Relations on Jan 24, 2024
Dear Mark,Thank you for taking the time to submit a rating for Dakota Edinburgh on this review platform. I am delighted to see that you rated us highly and will be sure to pass your compliments on to the team. We do hope that we can have the pleasure of welcoming you back to Dakota in the near future. Warm Regards, Guest Relations