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Reviews of Quest Echuca

4 out of 5
Quest Echuca
25-29 Heygarth Street, Echuca, VIC

Reviews

9.2

Wonderful

Rating 10 - Excellent. 465 out of 713 reviews" "
Rating 8 - Good. 206 out of 713 reviews" "
Rating 6 - Okay. 30 out of 713 reviews" "
Rating 4 - Poor. 7 out of 713 reviews" "
Rating 2 - Terrible. 5 out of 713 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Fulvio

Liked: Cleanliness, staff & service, property conditions & facilities
More than 12 moths ago we stayed in Echuca and the accommodation was just ok. We went past the Quest and said we will stay there next time because it looked really good. Remember… if it looks good and in a good location and pubs and clubs are very close… yep it’s true , This is the place to stay while in Echuca.
Stayed 3 nights in Mar 2024
Response from Tamara on Mar 12, 2024
Hi Fulvio, Thank you for leaving such a great review! We really appreciate your feedback and are delighted to hear that you enjoyed your stay with us! We are extremely lucky to be in such a central location and we are pleased that this was ideal for you. Again, thank you for taking the time to leave us a review. We hope to welcome you back soon!

10/10 Excellent

Leanne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great spot we walked everywhere
Stayed 4 nights in Dec 2023
Response from Leo on Dec 30, 2023
Dear Leanne, Thank you for choosing to stay with us. We appreciate you taking the time to provide this amazing review as your insights are extremely important to us. Looking forward to seeing you again soon. Warm regards, Leo Avila Property Manager

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a lovely 2-night stay here.
Stayed 2 nights in Dec 2023
Response from Leo on Dec 30, 2023
Dear David, Thank you for choosing to stay with us. We appreciate you taking the time to provide this amazing review as your insights are extremely important to us. Looking forward to seeing you again soon. Warm regards, Leo Avila Property Manager

10/10 Excellent

Damien

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Leo on Dec 14, 2023
Dear Damien, It was a pleasure having you e stay with us. Thank you for taking the time to leave us this 10-star ratings! We look forward to seeing you again. Warm regards, Leo Avila Property Manager

8/10 Good

Paul

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall a good stay would stay again
Stayed 1 night in Dec 2023
Response from Leo on Dec 14, 2023
Dear Paul, Thank you for choosing to stay with us. We appreciate you taking the time to provide this amazing review as your insights are extremely important to us. Looking forward to seeing you again soon. Warm regards, Leo Avila Property Manager

8/10 Good

Gita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Leo on Nov 6, 2023
Dear Gita, Thank you for choosing to stay with us. We appreciate you taking the time to provide this amazing review as your insights are extremely important to us. Looking forward to seeing you again soon. Warm regards, Leo Avila Property Manager

8/10 Good

Joelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well appointed apartment with kitchenette. Comfortable bed. Easy check in and check out.
Stayed 1 night in Oct 2023
Response from Leo on Oct 25, 2023
Dear Joelle, It was a pleasure having you stay with us. Thank you for taking the time to leave this amazing review. We look forward to seeing you again. Warm regards, Leo Avila Property Manager

10/10 Excellent

LIESEL

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to all conveniences. Very clean, comfortable and beautifully decorated.
Stayed 2 nights in Oct 2023
Response from Leo on Oct 25, 2023
Dear Liesel, Thank you for choosing to stay with us. We appreciate you taking the time to provide this amazing review as your insights are extremely important to us. Looking forward to seeing you again soon. Warm regards, Leo Avila Property Manager

10/10 Excellent

Adrian, Belconnen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good as usual, happy to stay there again.
Stayed 1 night in Oct 2023
Response from Leo on Oct 25, 2023
Dear Adrian, It was a pleasure having you back again here. Thank you for taking the time to leave us this amazing review! I will share your compliments to the team. We look forward to seeing you again. Warm regards, Leo Avila Property Manager

10/10 Excellent

Christine

Stayed 1 night in Oct 2023
Response from Leo on Oct 20, 2023
Dear Christine, It was a pleasure having you and Dale stay with us. Thank you for taking the time to leave us this 10-star ratings! I will share your compliments to the team. We look forward to seeing you again. Warm regards, Leo Avila Property Manager

8/10 Good

Mel

Travelled with group
Liked: Staff & service, property conditions & facilities
We liked that is was within walking distance to the great restaurants and wine bars however on arrival we found that the wine glasses had not been washed, still had wine residue in them and had been put back in the cupboard and there were pretzels on the floor near the bed. The bed was very comfortable.
Stayed 1 night in Oct 2023
Response from Leo on Oct 9, 2023
Dear Mel, Thank you for choosing to stay with us. We appreciate you taking the time to provide this amazing review as your insights are extremely important to us. We pride ourselves on our property upkeep and attention to detail, but clearly were not up to standards on this occasion. Please be assured that this is a matter that we take very seriously and is of great importance to us. I have followed up with our team and am pleased to confirm the issues have been resolved. Thank you for bringing this to our attention - your feedback helps us to continuously improve. Looking forward to seeing you again soon. Warm regards

10/10 Excellent

Jamie, St Helena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and clean property. No problems with an early check in
Stayed 1 night in Sep 2023
Response from Leo on Oct 1, 2023
Dear Jamie, It was a pleasure having you stay with us. Thank you for taking the time to leave us a 5 star rating and for your kind words. I will share your compliments to the team. We look forward to seeing you again. Warm regards, Leo Avila Property Manager

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Leo on Sep 5, 2023
Dear Sharon, It was a pleasure having you stay with us. Thank you for taking the time to leave us a 5 star rating. We look forward to seeing you again. Warm regards, Leo Avila Property Manager

10/10 Excellent

Robyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
apart the smoke smell of the early smokers going outside, it was a great stoop-over...
Stayed 2 nights in Aug 2023
Response from Leo on Aug 23, 2023
Dear Robyn, Thank you for choosing to stay with us. We appreciate you taking the time to provide this amazing review as your insights are extremely important to us. We have taken note of your comment about the smoke smell. Looking forward to seeing you again soon. Warm regards, Leo Avila Property Manager

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly staff
Stayed 4 nights in Aug 2023
Response from Leo on Aug 8, 2023
Dear Mary, It was a pleasure having you stay with us. Thank you for taking the time to leave this heartwarming review. Our team will be thrilled to learn about your kind words. We look forward to seeing you again. Warm regards, Leo Avila Property Manager

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my 3 night stay at Quest Echuca immensely. Everything I could want and so much more. Booked in again for same time next year
Stayed 3 nights in Jul 2023
Response from Leo on Jul 31, 2023
Dear Kathryn, It was a pleasure having you stay with us. Thank you for taking the time to leave this heartwarming review and for being such an amazing guest. Our team will be thrilled to learn about your kind words. We look forward to seeing you again next year during the Winter Blues Festival. Warm regards, Leo Avila Property Manager

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2023
Response from Leo on Jul 18, 2023
Thank you so much for this fabulous review. We are glad that you enjoyed the stay and our hospitality. Looking forward to seeing you the near future. Best regards

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great size apartment and well fitted out. Close to all facilities.
Stayed 3 nights in Jun 2023
Response from Leo on Jul 5, 2023
Dear Ian, It was a pleasure having you stay with us. Thank you for taking the time to leave this amazing review. We look forward to seeing you again. Warm regards, Leo Avila Property Manager

10/10 Excellent

Colleen

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable bed, quiet location, walk to basically everywhere you'd want to go. Only a short walk to town shops, pubs, restaurants and old town port area and paddle steamers.
Stayed 3 nights in May 2023
Response from Leo on Jun 2, 2023
Dear Colleen, It was a pleasure having you stay with us. Thank you for taking the time to leave this heartwarming review. Our team will be thrilled to learn about your kind words. We look forward to seeing you again. Warm regards, Leo Avila Property Manager

10/10 Excellent

Courtney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms, amazing staff. Cleaners do an absolutely fantastic job
Stayed 1 night in Apr 2023
Response from Leo on May 7, 2023
Dear Courtney, It was a pleasure having you stay with us. Thank you for taking the time to leave this heartwarming review. Our team will be thrilled to learn about your kind words. We look forward to seeing you again. Warm regards, Leo Avila Duty Manager

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and tidy and staff were extremely friendly and very helpful with dining recommendations
Stayed 1 night in Apr 2023
Response from Leo on Apr 22, 2023
Dear Tim, It was a pleasure having you stay with us. Thank you for taking the time to leave this awesome review. Our team will be thrilled to learn about your kind words. We look forward to seeing you again. Warm regards, Leo Avila Duty Manager

10/10 Excellent

NICOLE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Trieu Le on Apr 18, 2023
Thank you so much for this fabulous review. We are glad that you enjoyed the stay and our hospitality. Looking forward to seeing you the near future. Best regards

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So easy to book, check in and updates up until check out. Staff were friendly and helpful
Stayed 1 night in Mar 2023
Response from Trieu Le on Apr 2, 2023
Dear AnthonyIt was a pleasure having you stay. Thank you for taking the time to leave this wonderful review. Our team will be thrilled to learn about the compliment. We look forward to seeing you again. Warm regardsTrieu leFranchise Manager

10/10 Excellent

Caterina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best property in Echuca, highly recommend!
Stayed 1 night in Mar 2023
Response from Trieu Le on Apr 2, 2023
Dear CaterinaYour review has made our day. Thank you so much for your support and for being wonderful guest. . We look forward to seeing you again. Warm regardsTrieu leFranchise Manager

6/10 Okay

Mark

Stayed 1 night in Mar 2023
Response from Trieu Le on Apr 6, 2023
Thank you for staying with us.

8/10 Good

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly. It was very clean and tidy. The room was styled lovely. And the Quest Echuca was close to town.
Stayed 1 night in Mar 2023
Response from Leo on Mar 12, 2023
Dear Karla, Thank you for your amazing rating. We are glad to welcome you to Quest Echuca and that you enjoyed our hospitality and our location. We look forward to seeing you again. Warm Regards,

10/10 Excellent

Greg

Stayed 2 nights in Jan 2023
Response from Trieu Le on Jan 31, 2023
Dear Greg, Thank you for your amazing rating. We are glad to welcome you to Quest Echuca and that you enjoyed our hospitality. We look forward to seeing you again. Trieu Le Franchise Manager

8/10 Good

Steven

Stayed 1 night in Jan 2023
Response from Trieu Le on Mar 8, 2023
Dear Steven Thank you for choosing to stay with us. We hope to see you again soon . Kind regards

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2023
Response from Trieu Le on Mar 8, 2023
Dear JoanneThank you so much for your your support. We looking forward to seeing you again.Warm regards

8/10 Good

Aimee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only downside to quest is the pool area …. It is fairly small area so it’s only good for a short stay by the pool.
Stayed 3 nights in Jan 2023
Response from Trieu Le on Jan 21, 2023
Dear Aimee, Thank you for choosing to stay with us. We appreciate you taking the time to provide this amazing review as your insights are extremely important to us. We have taken note of your comment about the size of our outdoor pool. Looking forward to seeing you again soon. Warm regards

10/10 Excellent

Sook-Lin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023
Response from Trieu Le on Jan 15, 2023
Dear Sook-LinThank you for your amazing rating. We are glad to welcome you to Quest Echuca and that you enjoyed our hospitality. We look forward to seeing you again. Trieu LeFranchise Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023
Response from Trieu Le on Jan 15, 2023
Dear valued guestWe greatly appreciate your fabulous rating. We are glad to welcome you to Quest Echuca and that you enjoyed our hospitality. We look forward to seeing you again. Trieu LeFranchise Manager

10/10 Excellent

Penny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maybe need hand rails in the showers and bathrooms
Response from Trieu Le on Jan 6, 2023
Dear PennyThank you for choosing to stay with us. We appreciate you taking the time to provide this fabulous feedback as your insights are extremely important to us. We have taken note of your comment about having hand rails. Looking forward to seeing you again soon. Warm regards

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t ask for better location related to restaurants/ clubs in Echuca. We walked everywhere and it only took a couple minutes. We loved our stay here, just what we needed. Although unfortunately we stayed for three nights and the towels didn’t get changed. We didn’t ask though, were too busy.
Response from Trieu Le on Jan 5, 2023
Dear Sarah,It was a pleasure to welcome you to Quest Echuca. Thank you so much for your support, and for taking the time to give us a 5-star review. Your feedback is extremely valuable to us! Our #1 goal is to provide our guests with a unique experience so we are delighted to see that you enjoyed your stay here. We do apologise for the mishap in the Housekeeping and we'll like to share that since your stay falls on the New Year's period, we do not service rooms on public holidays. You can definitely give the reception team a ring if there is anything you need and they would definitely be happy to help you with anything. We'll leave a note on your profile for our team to consider on you next stay with us. It was lovely meeting you, wishing you all the best and look forward to seeing you again soon :) Kind regards,

10/10 Excellent

BOB

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Iwill stay here again
Stayed 2 nights in Dec 2022
Response from Leo on Dec 24, 2022
Dear Bob, Thank you for choosing to staying with us. It is wonderful to see you enjoyed the service and hospitality from our team. We look forward to welcoming you back. Kind regards,

10/10 Excellent

Mackenzie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff were so lovely
Stayed 2 nights in Sep 2022
Response from Trieu Le on Oct 8, 2022
Dear MackenzieThank you for choosing to staying with us. It is wonderful to see you enjoyed the service and hospitality from our team. We look forward to welcoming you back.Kind regards, Trieu LeFranchise Manager

10/10 Excellent

Stanley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was central and walking distance to the city centre. My husband and I would recommend this accommodation highly if you are looking for a central location.
Stayed 2 nights in Oct 2022
Response from Trieu Le on Oct 8, 2022
Dear StanleyIt is so rewarding to receive your feedback. Thank you so much for your support, and for taking the time write this review. Your insights are extremely valuable to us!Our #1 goal is to provide our guests with a unique experience so we are delighted to see that you enjoyed your stay and our hospitality. We look forward to welcoming you back.Kind regards, Trieu LeFranchise Manager

10/10 Excellent

Anastasia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2022
Response from Trieu Le on Jan 5, 2023
Dear Anastasia, Thank you so much for your support, and for taking the time to give this 5 star review. Our #1 goal is to provide our guests with a unique experience so we are delighted to see that you enjoyed your stay here. We look forward to welcoming you back. Kind regards,

10/10 Excellent

Kirstin

Stayed 1 night in Sep 2022
Response from Trieu Le on Jan 5, 2023
Dear Kirstin, Thank you so much for your support, and for taking the time to give this 5 star review. Our #1 goal is to provide our guests with a unique experience so we are delighted to see that you enjoyed your stay here. We look forward to welcoming you back. Kind regards,

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022
Response from Trieu Le on Jan 5, 2023
Dear Lisa, Thank you so much for your support, and for taking the time to give this 5 star review. Our #1 goal is to provide our guests with a unique experience so we are delighted to see that you enjoyed your stay here. We look forward to welcoming you back. Kind regards,

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Sep 2022
Response from Trieu Le on Sep 20, 2022
Dear CraigThank you so much for your support, and for taking the time to give this 5 star review. Our #1 goal is to provide our guests with a unique experience so we are delighted to see that you enjoyed your stay here. We look forward to welcoming you back.Kind regards, Trieu LeFranchise Manager

10/10 Excellent

Clif

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Echuca
Great place to stay. Very friendly and clean. Limited parking though.
Stayed 1 night in Sep 2022
Response from Trieu Le on Sep 20, 2022
Dear ClifThank you so much for your support, and for taking the time to leave us this fabulous review. Your feedback is extremely valuable to us!Our #1 goal is to provide our guests with a unique experience so we are delighted to see that you enjoyed your stay here. I will be sure to share your compliment to the team. We look forward to welcoming you back.Kind regards, Trieu LeFranchise Manager

10/10 Excellent

Damien

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredibly helpful and just lovely. The rooms were clean and quiet. What more do you want?
Stayed 1 night in Sep 2022
Response from Trieu Le on Sep 14, 2022
Dear Damien,It was a pleasure to welcome you to Quest Echuca. Thank you so much for your support, and for taking the time to give us this fabulous review. Your feedback is extremely valuable to us! Our #1 goal is to provide our guests with a unique experience so we are delighted to see that you enjoyed your stay here. It was lovely meeting you, wishing you all the best and look forward to seeing you again soon :)Kind regards, Trieu Le Franchise Manager

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All facilities were clean and premises handy to shops
Stayed 1 night in Aug 2022
Response from Trieu Le on Sep 4, 2022
Dear GaryThank you so much for your wonderful feedback. We look forward to seeing you again. Regards Trieu LeFranchise Manager

8/10 Good

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

10/10 Excellent

Jackie, Sydney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, spacious room. Very comfortable bed & handy to restaurants, cafes & bars.
Stayed 1 night in Aug 2022
Response from Trieu Le on Aug 27, 2022
Dear JackieIt was a pleasure to welcome you to Quest EchucaThank you so much for your support, and for taking the time to write us this fabulous review. Your feedback is extremely valuable to us!Our #1 goal is to provide our guests with a unique experience so we are delighted to see that you enjoyed your stay here. Thank you so much for being such wonderful guest and for your lovely feedback, our team will be so happy to read your kind words. We hope to welcome you back soon :) Kind regards, Trieu LeFranchise Manager

10/10 Excellent

Ruby, Lang Lang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to, clean and comfortable. Exactly what I needed for my one night stay
Stayed 1 night in Aug 2022
Response from Trieu Le on Aug 21, 2022
Dear RubyIt was a pleasure to welcome you to Quest Echuca.Thank you so much for your support, and for taking the time to give us this fabulous review. Your feedback is extremely valuable to us!Our #1 goal is to provide our guests with a unique experience so we are delighted to see that you enjoyed your stay here. It was lovely meeting you, wishing you all the best and look forward to seeing you again soon :)Kind regardsTrieu LeFranchise Manager

10/10 Excellent

Roslyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022
Response from Franchise Manager on Mar 26, 2023
Thank you so much

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022
Response from Franchise Manager on Mar 26, 2023
Thank you so much

8/10 Good

Rose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely people and clean well presented room. Not enough parking spaces so we had to park on the road
Stayed 1 night in Jul 2022
Response from Leo on Jul 17, 2022
Dear Rose, Thank you for taking the time to leave us this great review. We appreciate you chose to stay with us. Looking forward to seeing you again. Regards