The staff are friendly, professional and very helpful. The room was clean. They gave us a room with a king size bed instead of a queen size that we picked, but that's ok we are not large people 😆. We liked the wet floor design of the bathroom in the room we chose. Food was good, and there was variety. Restaurant staff were excellent. They went out of their way to cater for your needs, even when you are a bit late for your meal. Spa and massage facilities and the gym were very good too, as were the staff there. Overall, a very refreshing break for us.