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Reviews of Days Inn by Wyndham Southampton Rownhams

3 out of 5
Days Inn by Wyndham Southampton Rownhams
Rownhams Motorway Service Area, M27 Westbound, Southampton, England

Reviews

7.6

Good

Rating 10 - Excellent. 243 out of 864 reviews" "
Rating 8 - Good. 356 out of 864 reviews" "
Rating 6 - Okay. 162 out of 864 reviews" "
Rating 4 - Poor. 53 out of 864 reviews" "
Rating 2 - Terrible. 50 out of 864 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean. Lovely view from the rooms at the rear. Nice to hear the birds singing.
Stayed 1 night in Apr 2024
Response from Guest Services on Apr 5, 2024
Hi Christopher, thank you for your lovely review and scores! We are delighted you enjoyed your stay and look foward to seeing you again soon! Best wishes, Days Inn Southampton

10/10 Excellent

Chloe

Stayed 1 night in Mar 2024
Response from Days Inn on Apr 15, 2024
Hi Chloe,Thank you for your time.Look forward to your next visit with us.Kind RegardsGuest Services

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Guest Services on Mar 18, 2024
Hi Thomas!Thank you so much for your lovely review! We look forward to welcoming you back in the future. Best wishes

10/10 Excellent

Penelope

Stayed 1 night in Jan 2024
Response from Guest Services on Jan 11, 2024
Hi Penelope, thank you for completing the review and for your lovely scores and we look forward to seeing you again the future. Best wishes, Guest Services.

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay. We did have to phone to get thereas we followed the satnav but one phone call and we soon found them. great staff.
Stayed 1 night in Dec 2023
Response from Guest Services on Dec 21, 2023
Dear David,Thank you for your kind comments and we look forward to catching up with you in the future.Best wishesGuest Services

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect overnight stop when travelling.
Perfect overnight stop when travelling.
Stayed 1 night in Dec 2023
Response from Guest Services on Dec 10, 2023
Dear Teresa,Thank you for your lovely review and comments. We look forward to welcoming you back to Days Inn Southampton soon! Best wishesGuest Services

8/10 Good

J

Stayed 1 night in Dec 2023
Response from Days on Dec 5, 2023
Thank you for your time,We will look forward to your visit with us again.RegardsGuest Services

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay at Southampton Rownhams
First time using Days Inn, very pleased and will use again.
Stayed 1 night in Sep 2023
Response from Days on Oct 16, 2023
Thank you for your time and lovely review.Much appreciated.Kind regardsGuest Services

10/10 Excellent

Mitchell

Stayed 1 night in Oct 2023
Response from Days on Oct 23, 2023
Thank you for your time. We look forward to your visit again with us.Kind RegardsGuest Services

10/10 Excellent

Gregg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No issues whatsoever.
No problems at all, and Loraine on reception was very helpful. My wife is disabled and Loraine not only managed to change us to a more accessible room, but gave us recommendations for a local eatery which was excellent
Stayed 1 night in Sep 2023
Response from Days INN on Sep 26, 2023
Thank you for your kind wordsLook forward to your visit again RegardsGuest Services

10/10 Excellent

Suzanne

Stayed 3 nights in Sep 2023
Response from kazz on Sep 19, 2023
Dear Suzanne, thank you for your positive scores, we look forward to welcoming you back in the future, Many thanks Guest Services

10/10 Excellent

G

Stayed 1 night in Sep 2023
Response from Days on Sep 12, 2023
Good Afternoon.Thank you for your time and a score of 10 We look forward to your return with us..Kind RegardsGuest services

2/10 Terrible

Sean

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty disgusting. Smells of damp and human urine. Never again.
Stayed 1 night in Sep 2023
Response from Days on Sep 11, 2023
Dear Sean.Please accept our sincere apologies.Kind RegardsGuest Services

6/10 Okay

Ronnie

Disliked: Cleanliness, property conditions & facilities
Basic
Very basic
Stayed 1 night in Sep 2023
Response from Days on Sep 4, 2023
Thank you for your time. We look forward to welcoming you backKind Regards

8/10 Good

William

Liked: Staff & service
Disliked: Amenities
Staff are excellent finding was hard sat nav took me the wrong place the bathroom is a bit worn and the don’t do any food but it’s in a good location to the dock for easy access and it is clean and tidy.
Stayed 1 night in Sep 2023
Response from Days on Sep 4, 2023
Thank you for your time. We value your feed back and look forward to your next visit with us.Kind RegardsGuest Services

10/10 Excellent

Tanus

Stayed 1 night in Aug 2023
Response from Days on Aug 28, 2023
Thank you for your time, We are pleased you had a lovely time with us. Look forward to your next visit.Kind RegardsGuest Services

2/10 Terrible

Michael

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
appalling
for £170 it was a disgrace. we walked into room and found curtain rail hanging off, me and my partner had to fix it ourselves. there were red marks on wall by the bed, not sure if this was blood or crayons but it was a disgrace. the tiles in the bathroom had black marks between them ,where the floor had been stuck there was extra adhesive sticking out. the loo seat was loose...hadnt been tightened. the remote control was not working at all well either. i know these type of places dont supply biscuits anymore but on arrival at reception desk lady was friendly but i could see small fridge with chocolate bars in it. we had driven from Norwich so it was a long journey it was late and were hungry. i went down to reception to ask for some chocolate she said it wasnt for sale!!! she told me i had to walk all the way to WH Smith to get some at service station. Not happy at all.
Stayed 1 night in Aug 2023
Response from Hotel Management on Aug 12, 2023
Dear Guest, We apologize that we did not meet your expectations in the case, but rest assured, we are working hard each day to make our guest experience an enjoyable and memorable one. Please allow me to express my sincerest apologies. Kind Regards Days inn Southampton

6/10 Okay

Mark

Travelled with family
It was ok not the cleaness of hotels. Needs more than one chair in the room, only 1 pillow each
Stayed 4 nights in Aug 2023
Response from Days on Aug 11, 2023
Thank you for your time Mark. Look forward to seeing you next time.Days Inn

4/10 Poor

Tom

Stayed 2 nights in Jul 2023
Response from Days Inn Southampton Guest Services on Aug 21, 2023
Dear Guest , Thank you for taking the time to review our hotel. We appreciate your comments and look for to welcoming you back to Days Inn, Southampton in the near future. Best wishes, Guest Services.

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Lorraine at reception was excellent & couldn't have been more helpful. Would definitely recommend.
Stayed 1 night in Jul 2023
Response from Days Inn Southampton on Jul 29, 2023
Thank you Anthony for your lovely comments - we are delighted that Lorraine took care of your stay and hope to welcome you back soon. Best regardsDays Inn Southampton

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
R
Stayed 1 night in Jul 2023
Response from Days on Aug 2, 2023
Thank you for your time to comment.Lokk forward to your next visit with us Kind RegardsGuest Services

10/10 Excellent

Steven

Stayed 1 night in Jul 2023
Response from kazz on Jul 15, 2023
Dear Steven, thank you for your positive review and we look forward to you staying with us in the future, many thanks

10/10 Excellent

Sophia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Was a last minute booking. Staff on entry were very pleasant. Very good, clean 3* hotel. Secure and had a great night sleep. Would highly recommend in future.
Stayed 1 night in Jul 2023
Response from Days Inn on Jul 10, 2023
Dear Guest,Thank you very much for your positive review of our hotel. We will go the extra mile each and every day in order to make our guests feel welcome.We appreciate your comments, and most importantly We are pleased that you had this positive experience and welcome you back at any time. Kind RegardsDays inn Southampton

8/10 Good

MARK

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Needs Updating. Bathroom was very tired, flooring coming Way at walls, tiles need regrouting around bath/shower, bath and sink look well used as grubby finish, backing of mirror all discoloured and ventilation fan didn't work
Stayed 1 night in Jun 2023
Response from Days Inn on Jul 3, 2023
Dear Guest,We apologize that we did not meet your expectations in the case, but rest assured, we are working hard each day to make our guest experience an enjoyable and memorable one. Please allow me to express my sincerest apologies. Kind RegardsDays inn Southampton

10/10 Excellent

michael

Liked: Cleanliness, staff & service
It was just off the motorway
Stayed 2 nights in Jun 2023
Response from Days Inn on Jul 3, 2023
Dear Guest,Thank you very much for your review of our hotel.and welcome you back at any time. Kind RegardsDays inn Southampton

6/10 Okay

Kevin

Liked: Cleanliness
It was good in that we were able to walk under the motorway to get from the northbound side to the Hotel on the southbound side.
Stayed 1 night in Jun 2023
Response from Days Inn on Jul 3, 2023
Dear Guest,Thank you very much for your review of our hotel.and welcome you back at any time. Kind RegardsDays inn Southampton

8/10 Good

John

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2023
Response from Days Inn on Jul 3, 2023
Dear Guest,Thank you very much for your review of our hotel.and welcome you back at any time. Kind RegardsDays inn Southampton

6/10 Okay

Jack

Stayed 1 night in Jun 2023
Response from Days Inn on Jul 3, 2023
Dear Guest,Thank you very much for your review of our hotel.and welcome you back at any time. Kind RegardsDays inn Southampton

6/10 Okay

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Make it more apparent when advertising that itt is on the motorway service station and include indication on the motorway signage so that people don’t miss it
Stayed 3 nights in Jun 2023
Response from days on Jun 6, 2023
Dear Joseph,We apologize that we did not meet your expectations in the case directions, Please allow me to express my sincerest apologies. Kind RegardsDays inn Southampton

10/10 Excellent

ADAM

Stayed 1 night in May 2023
Response from Days on May 27, 2023
Dear Guest,Thank you very much for your positive review of our hotel. We will go the extra mile each and every day in order to make our guests feel welcome.We appreciate your comments, and most importantly We are pleased that you had this positive experience and welcome you back at any time. Kind RegardsDays inn Southampton

4/10 Poor

Moira

Stayed 1 night in May 2023
Response from Days Inn on Jun 5, 2023
Dear Guest,We apologize that we did not meet your expectations in the case, but rest assured, we are working hard each day to make our guest experience an enjoyable and memorable one. Please allow me to express my sincerest apologies. Kind RegardsDays inn Southampton

10/10 Excellent

Alice

Stayed 1 night in May 2023
Response from Days Inn Southampton Guest Services on May 14, 2023
Thank you for the fantastic score Alice! We are delighted you enjoyed your stay.Best regardsDays Inn Southampton Team

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff where super helpful when Expedia had screwed up reservation
Stayed 1 night in May 2023
Response from Days Inn on May 8, 2023
Dear Guest,Thank you very much for your positive review of our hotel. We will go the extra mile each and every day in order to make our guests feel welcome.We appreciate your comments, and most importantly We are pleased that you had this positive experience and welcome you back at any time. Kind RegardsDays inn Southampton

2/10 Terrible

Leo

Stayed 1 night in Apr 2023
Response from Days Inn on May 2, 2023
Dear Guest,We apologize that we did not meet your expectations in the case, but rest assured, we are working hard each day to make our guest experience an enjoyable and memorable one. Please allow me to express my sincerest apologies. Kind RegardsDays inn Southampton

8/10 Good

Daniel

Stayed 1 night in Apr 2023
Response from Nick General.Manager on Apr 14, 2023
Thank you so much..We look forward to seeing you again soonKind regards

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Basic but bery clean, lovely staff.
Stayed 1 night in Mar 2023
Response from Days Inn on Mar 20, 2023
Dear Guest,Thank you very much for your positive review of our hotel. We will go the extra mile each and every day in order to make our guests feel welcome.We appreciate your comments, and most importantly We are pleased that you had this positive experience and welcome you back at any time. Kind RegardsDays inn Southampton

10/10 Excellent

David

Stayed 1 night in Mar 2023
Response from Days Inn on Mar 20, 2023
Dear Guest,Thank you very much for your positive review of our hotel. We will go the extra mile each and every day in order to make our guests feel welcome.We appreciate your comments, and most importantly We are pleased that you had this positive experience and welcome you back at any time. Kind RegardsDays inn Southampton

8/10 Good

Paul

Liked: Staff & service
Excellent Front Desk Staff
It's a typical motel, it serves it's purpose. A bit noisy through the walls and ceiling but comfortable enough with plenty of space with a decent shower. What makes the difference is the attitude of the staff. The 2 people I dealt with on the front desk when checking in and out were fantastic and provided a genuine human service. Should I ever need to stay locally again, that would certainly make the difference for me to come back here.
Stayed 3 nights in Mar 2023
Response from Days Inn on Mar 20, 2023
Dear Guest,Thank you very much for your positive review of our hotel. We will go the extra mile each and every day in order to make our guests feel welcome.We appreciate your comments, and most importantly We are pleased that you had this positive experience and welcome you back at any time. Kind RegardsDays inn Southampton

10/10 Excellent

Shirley

Stayed 1 night in Mar 2023
Response from Days Inn on Mar 20, 2023
Dear Guest,Thank you very much for your positive review of our hotel. We will go the extra mile each and every day in order to make our guests feel welcome.We appreciate your comments, and most importantly We are pleased that you had this positive experience and welcome you back at any time. Kind RegardsDays inn Southampton

8/10 Good

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price, friendly staff
Stayed 1 night in Mar 2023
Response from Days Inn on Mar 20, 2023
Dear Guest,Thank you very much for your positive review of our hotel. We will go the extra mile each and every day in order to make our guests feel welcome.We appreciate your comments, and most importantly We are pleased that you had this positive experience and welcome you back at any time. Kind RegardsDays inn Southampton

10/10 Excellent

Colin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from kazz on Mar 5, 2023
Dear Colin, Thank you for your positive review, we look forward to you staying with us in the future. many thanks

8/10 Good

Bj

Stayed 1 night in Jan 2023
Response from Days on Jan 31, 2023
Dear Bj,Thank you very much for your positive review of our hotel. We will go the extra mile each and every day in order to make our guests feel welcome.We appreciate your comments, and most importantly We are pleased that you had this positive experience and welcome you back at any time. Kind RegardsDays inn Southampton

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Days Inn
Excellent location for my needs, efficient and friendly staff would stay there again when i am in the area
Stayed 4 nights in Jan 2023
Response from kazz on Jan 21, 2023
Dear Gary Thank you for your positive review and we look forward to welcoming you back in the future, many thanks

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was fine for our short stay . The staff were very friendly and helpful. We enjoyed our stay Thank you Alan
Stayed 1 night in Jan 2023
Response from kazz on Jan 7, 2023
Dear Alan, thank you for your kind reviewand we hope to welcome you back in the future, many thanks

10/10 Excellent

Peta, Ipswich

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conversation for Southampton and the Docks
Stayed 1 night in Dec 2022
Response from Days on Jan 3, 2023
Dear Guest,Thank you very much for your positive review of our hotel. We will go the extra mile each and every day in order to make our guests feel welcome.We appreciate your comments, and most importantly We are pleased that you had this positive experience and welcome you back at any time. Kind RegardsDays inn Southampton

8/10 Good

Odine

Stayed 1 night in Nov 2022
Response from Nick General.Manager on Nov 12, 2022
Thank you for your review.We look forward to seeing you again in the near future.Kind regards

10/10 Excellent

Jamie

Stayed 1 night in Oct 2022
Response from Days Inn on Nov 1, 2022
Dear Jamie,Thank you very much for your positive review of our hotel. We will go the extra mile each and every day in order to make our guests feel welcome.We appreciate your comments, and most importantly We are pleased that you had this positive experience and welcome you back at any time. Kind RegardsDebbieDays inn Southampton

8/10 Good

Jeffrey

Stayed 1 night in Oct 2022
Response from Days on Oct 17, 2022
Dear Jeffery,Thank you very much for your positive review of our hotel. We will go the extra mile each and every day in order to make our guests feel welcome.We appreciate your comments, and most importantly We are pleased that you had this positive experience and welcome you back at any time. Kind RegardsDebbieDays inn Southampton

4/10 Poor

satnam

Stayed 1 night in Oct 2022
Response from kazz on Oct 17, 2022
Dear Guest, We Apologize that we did not meet your expectations in the case, but rest assured, we are working hard each day to make our guest experience an enjoyable and memorable one. Please allow me to express my sincerest apologies. Kind Regards Days inn Southampton

8/10 Good

Wilson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the easy access and amenities around the hotel.
Stayed 1 night in Sep 2022
Response from Nick General.Manager on Sep 30, 2022
Thank you..we do appreciate your commentsKind regards