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Reviews of Hotel Alaska Cortina

4 out of 5
Hotel Alaska Cortina
Largo Delle Poste 39, Cortina d'Ampezzo, BL

Reviews

7.8

Good

Rating 10 - Excellent. 51 out of 228 reviews" "
Rating 8 - Good. 114 out of 228 reviews" "
Rating 6 - Okay. 39 out of 228 reviews" "
Rating 4 - Poor. 19 out of 228 reviews" "
Rating 2 - Terrible. 5 out of 228 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good location but needs refresh
Best thing is location for this hotel. Staff is friendly and rooms are large. But, in general, the hotel needs a refresh as carpets, doors, furniture are a bit old.
Stayed 4 nights in Sep 2023

8/10 Good

Expedia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

8/10 Good

Nick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020

8/10 Good

Maria Lund

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great breakfast but nothing special in general
Breakfast buffet was great! In general the hotel does not seem very modern and isn’t anything special, but it is definitely a fine place to stay during a skiing holiday - clean and comfortable. For the price we paid I would have expected a little bit more, though.
Stayed 8 nights in Feb 2020

10/10 Excellent

Nadezhda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Family stay in Cortina
We had perfect time staying at Alaska Cortina with my family. The facilities were great, everything was in nice condition and the room was perfectly cleaned every day. Biggest advantage of the hotel is the location - 2mins to city center and restaurants, and 1 min to the Autostation where we took the Ski bus. Breakfast was amazing wihh very rich buffet. Overall we enjoyed our stay in Cortina a lot.
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We (family of 4) were very happy with our stay at the Hotek Alaska. We were in Cortina to ski. The hotel was in the centre of the town, close to ski hire, ski school, bus station, restaurants and shops. We had family room (2 levels) which was spacious for all our ski stuff (ski/boot room under the stairs was useful). Rooms were cleaned well and shower was nice and hot. Lovely view up the mountain from our room. Staff were helpful however some weren’t very knowledgeable on the area/hotel. So just depended who was at reception as to whether your questions could be answered. Andreas was particularly helpful. Breakfast was ok. Choice of continental or hot but quality not amazing. Downside was we couldn’t get a good cup of coffee! All in all a good hotel with a bit of room for improvement.
Stayed 6 nights in Jan 2020

8/10 Good

Verified traveller

Stayed 3 nights in Jan 2020

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

SharadY, NYC

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location and great staff. The rooms were dated and we could not get some lights and AC working. But the large rooms with great views more than made up.
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Travelled with family
Disliked: Amenities
The location of the hotel is great, parking can be an ossue though although the staff do guide you. The rooms are old and so is the bed linnen, beds are not comfortable.
Stayed 2 nights in Aug 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, perfect location, and hospitable staff
Staying at Hotel Alaska Cortina was definitely a great choice. The location is perfectly situated in the heart of the town, Cortina d’Ampezzo. It is within a close driving distance to a good number of attractions at the Dolomites, like Tre Cime, Lago di Misurina, and Lago di Sorapis (hike time not included). As for the staff, Timeea was impressively gracious. She was very helpful and informative and gave us a number of useful tips to get around the place. When we let her know that we would miss breakfast because of our early departure, she offered to have to-go breakfast boxes ready for us when we checked out in the morning. It was one of the nicest gestures we’ve ever experienced from any of our recent hotel stays. Thank you very much for being gracious hosts.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
This is a really comfortable place to stay. Our only issue was that check-in was quite slow and the requirement to pay 20 EUR/night for parking was not transparent.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the town center and the bus station- very convenient.
Stayed 1 night in Jun 2019

10/10 Excellent

Che Wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect location, nice service, cozy space
Stayed 6 nights in Dec 2018

10/10 Excellent

chris

Thank you!
Awesome breakfast & chalet type rooms!
Stayed 2 nights in Sep 2018

10/10 Excellent

Thomas

Alaska in Cortina was an excellent relaxing hotel
The Alaska Cortina was very relaxing and the staff were very friendly especially Giovanne. It is good to find hotels that has a personal effect and a staff that want to make you feel very comfortable...
Stayed 1 night in Aug 2018

8/10 Good

Jennifer, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, awesome breakfast in the morning. Comfortable room and very clean.
Stayed 2 nights in Aug 2018

6/10 Okay

Alain, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

4/10 Poor

Connie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Awful. Stay elsewhere.
Cortina was the site for the 1956 Olympics. This hotel didn’t look like it had been updated since 1956. Very worn. Extremely hard beds and pillows. Our room air conditioning couldn’t cool the room with the hot temps outside. We slept with the patio doors open which overlooked the village parking lot. But didn’t sleep to the loud drunks coming and going all night. Hair dryer had to continually hold a button down for it to work. Got stuck in the elevator on our floor and the door wouldn’t open. Told staff and they did make a call for maintenance. Our wake up call came 1 hour earlier than we had asked. Needs to be gutted and redone from the bare walls. Location is great—at the top of the village. Not a place we we recommend or stay again. One step up from a Motel 6.
Stayed 1 night in Jun 2018

6/10 Okay

Rami

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2018

2/10 Terrible

Martin, Seattle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Staff threatened me. STAY AWAY
I arrived to this place in the mountains. It's a gorgeous and cold town. There was snow on the ground and the temperatures dropped to near 0 at night. Even though Expedia and the Hotel website advertise heat, the heaters inside would not turn on. I called to ask for it to be turned on and was told that they cannot and I can get a blanket. This is where things went from disappointing to insane. The manager instead of trying to in anyway improve the situation began lecturing me with disdain about how in her town the city council doesn't let them turn the heat on before October, no matter how cold it gets. She told me I should have researched and known before I came to her country. I said that's not acceptable and they had advertised heat and the way she was acting was absurd. I told her we're on her honeymoon and my wife had just been sick and we need a warm place. We were lying in bed with jackets. She said "I don't care. You're in my country". I said I don't care either and they should deliver what they advertise. Here she went totally crazy and said "Oh my God you are so rude, I'm going to call the police" and reached for the phone. I said "What crime?" and she said "You'll see. The station is right out" This was a direct threat to frame me with a crime so I had to leave the hotel the next morning. I have since been asking for a refund, but the hotel has refused to respond and Expedia keeps telling me they need their response first.
Stayed 2 nights in Sep 2017

6/10 Okay

Paul, london

Liked: Cleanliness, room comfort
Disliked: Staff & service
Good rooms - Poor service
Good room but waiter for breakfast was simply unpleasant to the point we complained to the reception.
Stayed 1 night in Jul 2017

8/10 Good

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great staff and Very clean. As for improvements, wifi was very poor and mattresses can use updating.

10/10 Excellent

Birdy, West Yorkshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in a wonderful town
Great location in the centre of town close to the ski lifts. We had a room for 4 people and it was excellent. Breakfast was varied and plentiful with freshly cut meats and freshly squeezed fruits and vegetables of your choice. I thoroughly recommend this hotel and we will return this summer.

2/10 Terrible

Paul

Liked: Cleanliness, room comfort
Terrible - no customer service
I live in Middle East where hotel quality is amazing at half the price! We chose this 200 euro per night hotel as a family expecting great things for our Christmas and New year break. They put us in an annexe where the local drunks came up from the night clubs pounding music underneath to throw up and drink right outside our window until 5 am .We did not get a proper nights sleep for 7 nights. When we complained and asked for another room they told us sorry but nothing we can do. I had to ask for security to at least move the rabble on - not considered or offered.There is no on street parking and they asked an additional 20 euro per night on top of their premium nightly rate - unbelievable! I asked for a discount to compensate us for the bad experience and told sorry we don't want to do that. On the positive side breakfast was nice and the serving staff very good, spoiled by a general contempt for anyone expecting value for money. Much nicer hotels in Cortina so keep looking and avoid this overpriced hole with no customer care! I told them I would cane them in my review so here you go Alaska - as promised, you completely suck!

10/10 Excellent

Jose, Chuy, Uruguay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A room with the most splendid view !
The Hotel Alaska Cortina is a wonderful and comfortable hotel, offering rooms with the most beautiful view of the Dolomites mountain range in Cortina d´Ampezzo, surely one of the top mountain chains in the world in terms of surreal beauty. The hotel also has a gourmet restaurant.

8/10 Good

Aron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to transport, shopping centre and slopes. Great for families too!

4/10 Poor

william, San Francisco

Disliked: Staff & service, property conditions & facilities
A Time Share in Cortina...the Dolomites
Big rooms in a tired Time Share. No coffee maker. Slow food service at breakfast.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprisingly good
We stayed for 3 nights to ski in March 2016. I was a little apprehensive about the hotel as some of the reviews I had read were not good. We found the hotel to be clean, warm and comfortable. Walls were freshly painted, bedding and towels, fresh clean and white. Some of the furniture is a little dated but clean and functional, rooms were very spacious. The ski room too is dated in that there are no boot warmers but it too was warm and functional. Breakfast was good, the bar was busy and the fire was lit every evening for everyone to enjoy. The room rate was very competitive and I would definitely stay again. A few things that could be improved are the WiFi signal and the local knowledge of the reception staff.

10/10 Excellent

brent, orpington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Room was massive.the 3 of us could easily share 1 room as it has 2 double bedrooms but we booked 2 rooms.

8/10 Good

shmuel, rishon le Ziyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Old hotel in good location, breakfest ok.

8/10 Good

PAOLO, Washington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel.
Stayed three nights and was impressed by the friendly staff and excellent location. The hotel is in good condition, with clean rooms

8/10 Good

gillian, Chester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Dolomite delight
Good hotel well-placed for facilities, good breakfast, we were given a family room so had loads of space. Weak Wi-Fi and poor television which was a shame as little to do in evening.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Run down place in a central location
Feels like a run-down hotel from the nineties that has a lot of "alpine"-party. Smoked-in room with a stained wall to wall carpet. Ambitious breakfast though. Seen two star hotels that look and feel better

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
poor hotel if weather is hot
i was in the hotel for a week since my son was attending a camp. the weather in cortina was hot during the stay. there is no AC in the hotel. The conditions in the room was torrid. if weather in cortina is hot, this hotel would be terrible to stay in. Hotel staff is pleasant and willing to help.

4/10 Poor

W Wood, Hawaii

Liked: Cleanliness, room comfort
Disliked: Staff & service
Not so good.
Very crowded with people waiting to get their reserved room. Ours wasn't ready until 6:30 pm. Great view of the town and mountains from the 6th floor. Breakfast was a disaster with everything wiped out by a tour group from China. Long wait to get anything.

8/10 Good

Gerardo

Liked: Cleanliness, staff & service

4/10 Poor

William, USA

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Not luxurious but great location for skiing.
Totally adequate and nicely located for skiing. Definitely not luxury, but as long as you're okay with that, you'll be happy. Clean rooms and courteous staff.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Nadejda, Moscow, Russia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in the center of the town
We took this hotel instead the other one. The stuff is friendly, rooms are clean and comfortable. The breakfast is perfect: fresh fruit and vegetable juice, meat and cheese, fresh pastry, coffee and omelet and so on. Very cosy evenings with a fire at fireplace and italian singer. Very pleasant people were around us! We spend a very nice days! My asknolegments to Expedia stuff especially to Maxim!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Adam, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel, in a good, central, location
Stayed in this hotel before and after the Lavaredo Ultra trail - a local ultra running race. When first showed to our room it was clear that it wasn't suitable for our requirements (3 single beds) but after applying a stubborn stance, the staff quickly arranged for a room which did meet the specific requirements and was located in a much better position in the main body of the hotel. The hotel was well located in the centre of Cortina, with easy access to the town's main restaurants, bars and shops and also very close to the bus station.

8/10 Good

Regular Skiier, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for all types of guests
This is a fantastic place to stay if you're travelling as a group of guys/gals or with your family. It's very close to one of the slopes...although this is the smaller side of the resort. The larger side of the resort is on the other side of town. This hotel is very close to some great restaurants and clubs...although these clubs don't really get lively until 2am! The bathrooms were fantastic and well equiped, the rooms were very clean and spacious. I always get annoyed at how little storage space hotel rooms have but this one had great storage space. There are only 2 reasons why I didn't give this a 5/5: 1) The wifi reception wasn't great in our room. This is probably because our room was at the very end of the hallway. We had to go down to the lobby to get better reception. 2) When we booked on expedia, we didn't know that you could get suites which sleep up to 7 people. It would have been nice to know that because we ended up booking 2 suites to sleep 6 people. It would have saved us money to book only 1 suite....that would have been enough. Other than that, it was a great place.

6/10 Okay

Well Travelled

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Revamp Time!
This hotel is in a fantastic location. Reception area, bar and common areas are pleasant. However, the room we stayed in was in serious need of a make-over. The furniture was very old and although the room was serviced and cleaned every day to an acceptable standard, blankets had a dirty (not been washed in a while) look about them. Same can be said for covers on the sofa beds. We were there for a week and not once was there a variation to the (included) breakfast. No fresh milk (only UHT / long life milk) avaible for cereals, tea and coffee - yuk. Dinner menu was limited.

8/10 Good

Y.S.

Liked: Cleanliness, property conditions & facilities, room comfort
Ideal location in Cortina village
Perfect location for a friends ski trip to Cortina. Across the street from the bus-terminal, walking distance to lifts for one of the mountains, and right in the heart of the village shops and restaurants. Hotel had a beautiful view of the Dolomites. Service was on par with the rest of the region, in my experience. I would stay here again.

8/10 Good

Rune

Liked: Cleanliness, staff & service, room comfort
Good experience
Everything vent very fine thanks to big rooms and good service.

8/10 Good

Juliana, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Domina Home Alaska in Cortina
Great experience! Very nice hotel with the best cafe latte for breakfast!