Carl,Thank you for taking the time to complete our survey. We are glad to see you had a great experience while staying with us. We hope you'll visit again soon.

Dear Kaitlyn,Thank you for taking the time to complete our survey. We are thrilled to see you had an enjoyable stay with us. We hope you'll visit again soon but until then, have a Merry Christmas and a wonderful New Year.

Hi Johnnie,Thank you for your kind words. We take the feedback of all of our guests and use it to improve any areas we are lacking. Your previous feedback from other stays helped us do that and I'm glad your stay was a better one. Thanks for giving us a second chance!

Thank you for taking the time to complete our survey. Your feedback is important to us and I shared it with my staff. I sincerely apologize for the delay in having someone check you in. That is not at all the impression I want my staff to leave on our guests and rest assured, I did discuss this with the team member in question. I hope you'll give us another opportunity to improve by visiting us again soon!

Michelle,Thank you so much for your positive review on your recent stay with us. My staff and I strive to give all of our guests an exceptional experience during their stay and we are thrilled yours was a positive one. We hope to see you again soon!

Ryan,Thank you so much for your positive review on your recent stay with us. My staff and I strive to give all of our guests an exceptional experience during their stay and we are thrilled yours was a positive one. We hope to see you again soon!

Charles,Thank you for taking the time to complete our survey on your recent stay with us. We appreciate your feedback and hope to see you again soon.

Thank you for taking the time to complete our survey. We are glad you enjoyed your stay. Hope to see you again soon!

Sam,Thank you for taking the time to complete our survey. We appreciate your positive feedback and hope to see you again soon.

Thank you! I am pleased to hear that you had a good stay. Hope you come back to stay with us again soon!

Thank you for taking the time to complete our survey. We appreciate the positive feedback you have left for us. We work very hard to make sure our guests have a wonderful stay and I'm happy to hear we accomplished that with you. Hope to see you again soon!

Thank you for taking the time to complete our survey. Yes, you did visit us during a peak weekend at which time our rates do increase; supply and demand just as you described. We are glad to hear that otherwise, your accommodations with us were satisfactory. We hope you'll visit us again.

Thank you so much for your positive review!We hope you'll visit again soon.

Thank you for staying with us. I was surprised to see you stated the room had bed bugs. During your 2 nights of staying with us, you never mentioned any issues however, I did personally inspect the room and although I so absolutely no indication of bed bugs, I did schedule pest control to come out and do a formal inspection. I'm confident their findings will be the same. In the future, please feel free to let us know of concerns while you are here so that we can take care of things and provide you with adequate accommodations which we strive to offer all of our guests.

Thank you for taking the time to complete our survey. I was surprised to hear you describe our hotel as "old tired" especially since we recently completed a full renovation. We understand however that different guests have different taste and we appreciate yours. We hope you'll choose to visit us again so we have another opportunity to exceed your expectations.

Dear John (no pun intended) :)Thank you so much for taking the time to complete our survey and leaving such positive feedback. We work hard to provide our guests with exceptional accommodations and service while they are away from home. I am thrilled we seemed to have accomplished that with you. My staff join me in thanking you and we hope you'll visit again soon.

Thank you for taking the time to complete our survey. Guest satisfaction is very important to us. We hope to welcome you to our hotel again soon.

Dear Diana,Thank you for taking the time to complete our survey. We value the feedback from our guests and use the information to recognize what we may be doing well or to improve areas we may fall short. We appreciate you staying with us and hope you'll visit again.

Thank you for taking the time to complete our survey. Should you wish to leave any feedback on why you scored us the way you did, we would appreciate the opportunity to fix any issues you may have experienced.Best Regards,

Thank you for rating your visit with us. We appreciate you staying with us.

Thank you for taking the time to leave a review and acknowledge our breakfast gentleman. He takes pride in his work and enjoys meeting / speaking with our guests. We hope to have the pleasure of welcoming you to our hotel again soon.

Dear Barbara,Thank you so much for taking the time to evaluate us and offer input on your stay. We are thrilled that you had a comfortable visit and feel the staff is nice. We hope you'll return again soon.Best Regards,

Thank you for your review. Although we spoke earlier, I would like to again apologize for your inconvenience. I have processed a full refund for your room charge and you should see that credit within a few business days. Should you wish to offer an updated review, we would greatly appreciate it.

Thank you for your review. After inspecting your room, we found no roaches. We also checked the guest log and found no calls from you to the desk during your stay where roaches were reported. We just completed renovation on our hotel and take great pride in the cleanliness and sanitation process we perform. We also do monthly pest control maintenance to avoid issues such as you've reported. In the future, please consider making us aware of such "roaches" so we can investigate. Best Regards,

Thank you for your review. Please reach out if you would like to discuss any issues you may have experienced.

Thank you for taking the time to complete our survey. We appreciate your business and choosing to stay with us. In the future, please let us know your plans for the day as we often adjust our breakfast times to accommodate our guests. We hope to see you again.

Dear Marshall,Thank you so much for taking the time to evaluate us on your stay. We hope you'll visit us again soon.

Thank you for making us aware of the issues you experienced. I've responded through another review you left as well.

Thank you for taking the time to complete our survey. We apologize for the inconvenience of the elevator being down. The safety of our guests is most important and when the elevator began to malfunction, we made an immediate decision to shut it off to keep our guests safe. We wish we could have assigned every guest to the first floor but on a sold out night, we had no other option. Thank you for the compliments on your room and the hotel as a whole. Please consider staying with us again.

Thank you for completing our survey. We are thrilled you enjoyed your stay and our hotel. We look forward to welcoming you again soon!

Thank you for your review. Please reach out if you would like to include any issues you experienced

Thank you for completing our survey. The satisfaction and safety of our guest is most important to us. We apologize for the inconvenience of the elevator being down. Once it began to malfunction, we chose to shut it off for the safety of our guests and staff. I am happy you otherwise enjoyed your stay. Please consider visiting us again.

Thank you so much for your review. We appreciate your feedback and are thrilled you had a great stay.

Thank you for taking the time to complete our survey. We appreciate your feedback. Please visit us again soon.

Thank you for taking the time to complete our survey. We are thrilled you had a good stay with us. We hope to see you again soon!