Ratings based on 1,359 Verified Reviews

2.8 out of 5
46% of guests recommend
3.1 Room cleanliness
2.9 Service & staff
3.2 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveller from new jersey

Ok hotel close to shopping centers

Posted 9-Apr-2018
Ok hotel, could be better but over all it was ok It was a OK experience it's a descent hotel ITS A nice hotel but certain things could be better but over all it was a nice stay...
2 out of 5
by A verified traveller from Mass.

The worst of the worst!

Posted 5-Apr-2018
Pros: Nothing
Cons: Hotel needs a complete makeover.
Location: Bad location. Nothing nearby. We ordered a pizza and were charged $7 delivery fee!
A very old 7story hotel in desperate need of being redone! Only one ice machine was working for the entire hotel! Breakfast was a disgrace. One pitcher of whole milks the only available option for milk; no fruit of any kind, no yogurt of any kind. Depressing atmosphere, dirty rugs in hallways, chipped paint everywhere and a bad smell in our room. Horrible all around!
3 out of 5
Recommended
for Everyone
by A verified traveller from East Orange Nj

Posted 2-Apr-2018
They always have a room available It's better than when I stayed 4Months ago
1 out of 5
by A verified traveller

Absolute Joke!

Posted 31-Mar-2018
I requested a smoking room. Upon arrival I was told that the room I had booked for over a week was not available a when asking hotel staff how could they accommodate me. I was instructed to call Expedia for a refund for a room that was Non-refundable. (Which I knew wasn’t going to happen). I never got the refund. With having to stay at this hotel, I had to request fresh linen because the ones on the bed were soiled. The drapes have noticeable spots on them and the noise throughout the floor was consistent from 12 am to 5 am. Highly Disappointed. The hotel staff are rude and short with you when servicing you. I WILL NOT BE STAYING IN THIS HOTEL AGAIN. Not do I recommend a stay here
2 out of 5
by A verified traveller

Needs upgrades Now!!

Posted 29-Mar-2018
Hotel needs to keep up with the times. Staff seems to be a family gig that have no care for the place. Area is not very nice very getho!
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 22-Mar-2018
the room was clean but there was roaches and evidence of mouse droppings where the free breakfast was held at
3 out of 5
Recommended
for Everyone
by A verified traveller

Was comfortable and convenient area.

Posted 19-Mar-2018
Pros: convenience
Cons: ALL THE ROOMS BE RENOVATED AND EXTERMINATED!!! WITH LESS HOMELESS PEOPLE.
Location: SHOPPING, TRAIN TO NYC, and DOWNTOWN NEWARK
This was my best experience they placed me in a nice room on the 7th floor; 722. Because of my prior experience with mice in the room this one was exceptionally good. NO MICE...AND THE ROOM WAS CLEAN AND NEAT!!!! Thank you for the upgrade.
3 out of 5
Recommended
for Everyone
by A verified traveller from PA

Posted 14-Mar-2018
The hotel is better than the neighborhood. Room was fine, price was right.
2 out of 5
by A verified traveller

Posted 13-Mar-2018
Hotel staff very courteous and helpful. Room smelled, ceiling had repairs that look like they are ready to fall apart, bathroom had one light only in the mirror that was very dim. Hotel in need of some major repairs.
5 out of 5
Recommended
for Everyone
by A verified traveller from Hope Mills,NC

A nice stay

Posted 12-Mar-2018
The room was clean and neat. I did not see or hear any mice. I didn't see any roaches or get bitten by any bedbugs.