Ratings based on 1,448 Verified Reviews

2.8 out of 5
46% of guests recommend
3.2 Room cleanliness
3.0 Service & staff
3.3 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveller from Albany, Georgia

Wouldn't go back

Posted 11-Sep-2017
The staff were nice, but the room was a dissapointment. Wouldn't recommend it to anyone.
1 out of 5
by A verified traveller

Dirty and filthy - avoid at all cost!

Posted 29-Aug-2017
Horrible place to stay. The room we were checked into was NOT made, someone came and moved us to another room only to have roaches in it. Bathroom lighting is permanently dimmed so I used flashlight to see if there were any more roaches in there only to discover extremely dirty - worse then an abandoned gas station bathroom. Avoid this place at all cost very filthy and smelly. Only stayed one night but it was one night too long. Sleeping under a bridge would be better than sleeping in this place!
1 out of 5
by A verified traveller from California

The location and guests are terrible!

Posted 27-Aug-2017
Pros: Nothing
Cons: Everything
Location: The location is not near Newark airport and the shuttle looks like it has never been driven, not safe. Nothing to do near by here it is horrible.
The location is horrible, do not go here if you have children as it is not safe. The hallways smelled like weed and tobacco mixed together. The guests look like gang members and the lobby area is bullet proofed. The room was not bad but the sheets felt dirty, the place does not feel safe so you wont get any sleep. The staff gave me my money back which was nice, even though I booked with someone else. I do not recommend this place to anyone.
1 out of 5
by A verified traveller from NJ

It's a food shelter

Posted 23-Aug-2017
We left the room in less than 5mins that's how bad it was .. very dirty and we saw a rat
3 out of 5
by A verified traveller

location, location, location

Posted 23-Aug-2017
Pros: friendly staff, and actual room was functional and bed relatively comfortable.
Cons: public areas.
Location: reasonably close to Newark airport if you ever get stranded there,...free shuttle...
hotel was ok,room better than expected staff very friendly and helpful, however location in town, surrounding eating facilities left something to be desired.
2 out of 5
by A verified traveller from Jacksonville

Beware of complimentary services

Posted 22-Aug-2017
Stayed here two nights before flight. Hotel is being updated and most of staff is great. However, beware the free shuttle to the airport. Got called at 11 PM to charge my time to depart for airport. I don't like to arrive 1 hour prior. No apology for calling and waking me up. No reason for pushing for the change. In the end I got to airport 3 hours prior. There was only two rooms wanting a ride to the airport, as it was taped to the front desk clerks counter. The other wanted to leave at the time they were pushing. Appears they only wanted to do one run and chance customer missing a flight.
2 out of 5
by A verified traveller from new mexico

Posted 23-Jul-2017
Very horrible. From the rude employees and dirty hotel. Beets disappointed . Never had a shuttle driver yell at me nor ask for a tip from the min he stopped. I couldn't even put my luggage down he was asking for tip.
2 out of 5
by A verified traveller

photos can fool you!

Posted 4-Jul-2017
Pros: Location and price. But it wasn't worth it.
Cons: Customer service and polite communication.
Location: Location is convenient because or distance to airport.
Area does not look as safe as one might thing. Specially with a clerk behind the class.
1 out of 5
by A verified traveller from New Jersey

Frightening experience.

Posted 29-Jun-2017
Pros: Nothing
Cons: Machine Guns
Location: Terrible
Lobby loungers on check in seemed threatening! We spent the night sleeping in our clothes with the outer door barricaded!
2 out of 5
by Samuel

Worst hotel stay ever!!!

Posted 15-Jun-2017 on Hotels
The smell of cigarettes and incense permeates the lobby and hallways, the elevators are old and dirty and the staff was very unfriendly. My room had to be changed due to a clogged bathtub and didn't even get an apology.