Breakfast served, garden views

Reviews of Beaver Creek Lodge, Autograph Collection

4 out of 5

Reviews

9.0

Wonderful

Rating 10 - Excellent. 329 out of 494 reviews" "
Rating 8 - Good. 111 out of 494 reviews" "
Rating 6 - Okay. 29 out of 494 reviews" "
Rating 4 - Poor. 16 out of 494 reviews" "
Rating 2 - Terrible. 9 out of 494 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, staff was perfect. Room was great. Kids loved the area. Did not love the valet and resort mandatary cost. Should just be in the cost of the room. Just 1 price please.
Stayed 3 nights in Feb 2024
Response from Jackie Lopez - Director of Front Office on Mar 13, 2024
Hello Jeffrey,We are glad you enjoyed your stay with us and we hope you choose beaver Creek Lodge for your next stay. Unfortunately, we cannot add valet to the cost of the room since not all guests have cars parked here. all hotels around the Vail Valley charge different rates for valet due to the nature of our location. Resort fee is also included in all hotels that are considered resorts, just like ours. We hope you're having a delightful winter.

10/10 Excellent

Lori

Stayed 4 nights in Dec 2023
Response from Jackie Lopez - Director of Front Office on Mar 13, 2024
Hello Lori,Thank you for your review. We hope you enjoyed your stay at Beaver Creek Lodge and hope you stay with us on your next trip at the mountains.

10/10 Excellent

Byron

Stayed 1 night in Nov 2023
Response from Jackie Lopez - Director of Front Office on Mar 13, 2024
Hello Byron,Thank you for your review. We hope you enjoyed your stay at Beaver Creek Lodge and hope you stay with us on your next trip at the mountains.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury resort
Luxury hotel with all the usual amenities. Spacious room and spacious common areas to hang out with friends. Short walk to the ski lifts, very convenient. Note that the parking is valet only (extra cost and some inconvenience if you are used to keeping all your ski gear in your car).
Stayed 2 nights in Dec 2023
Response from pj on Jan 12, 2024
Dear Anonymous,Thanking for taking time to tell us about the your recent stay at the Beaver Creek Lodge. We pride ourselves on giving genuine friendly service. We do have valet parking only as their is very limited parking that requires a valet to make sure we can park all the guests.Fortunately we provide free ski valet on the second floor which will store your skiis overnight. You can have them tune or wax you skiis as well so you are ready for the next day of skiing.All the best,Paul A. JeppsonGeneral Manager, Beaver Creek Lodge

10/10 Excellent

Lorraine

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The front desk staff wasn't very friendly and didn’t seem like they wanted to be there, but the lead valet named Val was the MOST helpful, professional and friendly person! He made our day with his above any beyond level of service
Stayed 2 nights in Sep 2023

6/10 Okay

Vincent

Travelled with family
so many room available, they gave us the room all the way back at the hallway, kind of scary. receptionist was not very helpful, because we booked the room from the third party ( trevellocity), no breakfast for a room over $400 / night.
Stayed 1 night in Sep 2023

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very nice and helpful! Perfect location for a long weekend getaway!
Stayed 2 nights in Sep 2023

10/10 Excellent

Gary

Stayed 1 night in Sep 2023

10/10 Excellent

alan

Liked: Property conditions & facilities
Will be back
Stayed 1 night in Aug 2023

10/10 Excellent

Nicole

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
They went above and beyond to make our anniversary special and we really appreciate a wonderful customer service. We had a very lovely visit.
Stayed 1 night in Aug 2023

10/10 Excellent

Eddie

Stayed 1 night in Jul 2023
Response from Paul on Jul 24, 2023
Eddie - Thank you so much for your review of the Beaver Creek Lodge. We pride ourselves on providing genuine friendly guest service.We are excited that you enjoyed your stay and hope that you will visit us again in the future.All the best,Paul A. Jeppson General Manager, Beaver Creek Lodge

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service
Beautiful landscaping and very friendly staff.
Stayed 2 nights in Jun 2023
Response from Paul on Jun 28, 2023
Dear Dianne,Thank you for taking the time to tell us about your experience at the Beaver Creek Lodge. We work on providing genuine friendly service that is attentive to our guests.I hope you will come and stay with us again.All the best,Paul A. Jeppson, General Manager

10/10 Excellent

Karina

Stayed 4 nights in Apr 2023

10/10 Excellent

Judith

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bice stay. We enjoyed the art gallery onsite
Stayed 1 night in Feb 2023

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property with the most hospitality and scenery you could imagine!

10/10 Excellent

Roman, Brooklyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wine testing hour is great.

8/10 Good

Bill

Stayed 1 night in Nov 2022

10/10 Excellent

Spiros

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
center located close to everything
Stayed 1 night in Nov 2022

10/10 Excellent

Bruce

Stayed 2 nights in Sep 2022

10/10 Excellent

Cynthia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
extemely well maintained. rooms are comfortable. front desk staff efficient and friendly.
Stayed 3 nights in Aug 2022

10/10 Excellent

melanielynch

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean, liked the room and how convenient to shopping and other activities.
Stayed 3 nights in Jul 2022

10/10 Excellent

Leigh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Paul - GM on Jun 27, 2022
Dear Leigh, Thank you for rating the Beaver Creek Lodge. You time and effort are greatly appreciated as it allows other guests believe in the value they will receive at our hotel. I look forward to your next visit. All the best, Paul A. Jeppson General Manager, Beaver Creek Lodge

10/10 Excellent

Lori

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The $30.00 per night Valet parking was an unexpected expense. Everything else was wonderful.
Stayed 1 night in Jun 2022
Response from Paul - GM on Jun 27, 2022
Dear Lori, I am so glad you got to experience the Beaver Creek Lodge and enjoy your time at our Lodge. I apologize if you were not aware of the Valet Parking fee. We have very limited parking at the hotel and it is a necessity to make sure we can accommodate all the guests. We work very hard with our partners to make sure they are aware of all of our fees and will double check with them to make sure we eliminate any confusion. I look forward to your next visit to the Beaver Creek Lodge. All the best, Paul A. Jeppson General Manager, Beaver Creek Lodge

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

10/10 Excellent

Paulo H

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. Great service, friendly and prompt staff. Perfect location at the village. We will be back !!!!
Stayed 6 nights in Feb 2022

10/10 Excellent

Roger S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Liz Lyon, Front Office Manager on Oct 4, 2021
Thank you for taking the time review your stay at Beaver Creek Lodge. We are so pleased to hear that you enjoyed your experience with us. We hope to see you on your next trip through the Rocky Mountains!

2/10 Terrible

Kelly

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021
Response from Liz Lyon, Front Office Manager on Oct 4, 2021
Thank you for taking the time review your stay at Beaver Creek Lodge. We are constantly striving to improve guest experience and your input is important to us.

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing suite and hotel! It was quiet. Restaurant was pricey but food was good. Shuttle was convenient. Staff was friendly but felt as if they could have explained the amenities available during check in.
Stayed 2 nights in Aug 2021
Response from Liz Lyon, Front Office Manager on Oct 4, 2021
Thank you for taking the time review your stay at Beaver Creek Lodge. We are so pleased to hear that you enjoyed your experience with us. We hope to see you on your next trip through the Rocky Mountains!

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Liz Lyon, Front Office Manager on Oct 4, 2021
Thank you for taking the time review your stay at Beaver Creek Lodge. We are so pleased to hear that you enjoyed your experience with us. We hope to see you on your next trip through the Rocky Mountains!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I didn’t like the fact I was forced to valet park for an extra $30/night. No other parking garages available. Staff wasn’t super attentive but they were over nice.
Stayed 1 night in Aug 2021

6/10 Okay

Luisa Lara

Stayed 4 nights in Jul 2021

10/10 Excellent

JAY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location. Right in the village. Rooms were spacious. Staff was friendly and helpful. It was hot while we were there, which the air conditioning couldn't keep up with. Room took a long time to cool down. Overall a really nice experience.
Stayed 4 nights in Jul 2021
Response from Takota Di Mauro on Jul 17, 2021
Thank you so much for your kind words and for being our guest here at Beaver Creek Lodge. We hope to welcome you back in the near future for another Colorado Rocky Mountain adventure.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice place to stay
Stayed 2 nights in Jun 2021
Response from Takota Di Mauro on Jul 4, 2021
Thank you for taking the time to review your recent stay here at Beaver Creek Lodge. We hope to welcome you back in the near future.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff!
Stayed 4 nights in Jun 2021
Response from Paul - GM on Jul 2, 2021
Thank you for staying at the Beaver Creek Lodge. We work very hard on making sure our staff is friendly and inviting. Thank you for noticing!

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Beaver creek is gorgeous so its hard not to enjoy it but we had numerous nagging little issues with this property. Breakfast for 2 kids playes and 1 adult entree, delivered, was $78. Toast and fruit side and condiments were all missing. Room was too hot to sleep, in room frig unit not keeping food cold, toilet wouldn't flush so we had the engineer repair it, no bottled water in the room. Not what we expected for what we paid. And there was no manager working we could speak with--on a friday.
Stayed 2 nights in Jun 2021
Response from Takota Di Mauro on Jun 14, 2021
Thank you for taking the time to review your recent stay here at Beaver Creek Lodge. Please accept my apologies for the inconveniences faced during your stay. I will share this with the Director of Food & Beverage to determine what happened with your room service order. We would love to welcome you back and show you the level of service Beaver Creek Lodge is known for.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and staff service are great! The $50.00 per night valet parking fee is highway robbery.
Stayed 4 nights in Mar 2021
Response from Takota Di Mauro on Mar 16, 2021
Thank you for your kind words about the staff and location of the Lodge. We hope to welcome you back in the future for another mountain adventure.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and the rooms are mini suites with gas fireplaces and live large.
Stayed 4 nights in Mar 2021
Response from Takota Di Mauro on Mar 6, 2021
Thank you for being our guest, and thank you for your kind words. We look forward to having the opportunity to welcome you back to Beaver Creek lodge in the future.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Great location, good staff, nice pool/spa. Last minute booking and worked well for us.
Stayed 3 nights in Jan 2021
Response from Takota Di Mauro on Feb 2, 2021
Thank you for being our guest. We look forward to the opportunity to welcome you back to Beaver Creek Lodge.

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2020
Response from Kevin on Jan 4, 2021
Cathy thank you for your rating of the property and the Grand Performers who work there. It is much appreciated, please come back soon. Kevin

2/10 Terrible

Michael, Miami

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Did not like the staff and their professionalism !
Stayed 3 nights in Dec 2020
Response from Kevin on Dec 28, 2020
Thank you for your response. I would appreciate some specific information so that I can follow up with the team to ensure we can meet your expectations during your next experience.

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2020
Response from Kevin on Dec 21, 2020
Thank you so much for your review. We look forward to seeing you again at the Beaver Creek Lodge.

2/10 Terrible

Verified traveller

Stayed 1 night in Nov 2020
Response from Takota DiMauro on Dec 3, 2020
Good Day, Thank you for taking the time to review your recent stay here at Beaver Creek Lodge Autograph Collection. Please feel free to reach out to me concerning any issues you had here on property. We would love to know what we can improve on. Takota DiMauro Takota.DiMauro@kesslercollection.com

8/10 Good

Rose B.

Liked: Cleanliness
Sofa sleeper
A couple things that were a huge disappointment is there was no top sheet or blanket on the sofa sleeper. My son slept with towels as a top cover. Very uncomfortable. One of the electric outlets was not working in the bedroom.
Stayed 1 night in Oct 2020

6/10 Okay

Verified traveller

Stayed 1 night in Oct 2020
Response from Takota DiMauro on Oct 22, 2020
Thank you for taking the time to leave a review with us regarding your recent stay. We use this feedback on how to better improve our operations, and your feedback will be used to enhance the current experience. Thank you for being our guest.

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2020
Response from Takota DiMauro on Oct 8, 2020
Thank you for your review of Beaver Creek Lodge. We are thrilled to know you enjoyed your experience while on property, We look forward to being able to welcome you back in the future for another Colorado mountain adventure.

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a beautiful hotel!
Stayed 1 night in Oct 2020
Response from Takota DiMauro on Oct 6, 2020
Thank you so much for your kind words. Thank you for being our guest, we are delighted to know you enjoyed your experience here at Beaver Creek Lodge. We look forward to being able to welcome you back to Beaver Creek for your next Colorado mountain adventure.

10/10 Excellent

Charles

Liked: Staff & service
Stayed 1 night in Oct 2020
Response from Takota DiMauro on Oct 14, 2020
Thank you for your kind review. On behalf of the entire team we are glad you enjoyed your experience. We hope to have the opportunity to welcome you back in the near future for another Colorado mountain adventure.

10/10 Excellent

NORMAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a wonderful hotel. You are in walking distance to shops and restaurants.
Stayed 3 nights in Aug 2020
Response from Takota on Aug 29, 2020
Thank you for your kind words. We love being in the middle of everything, and where glad to see you enjoyed it to. We look forward to welcoming you back to Beaver Creek Lodge for your next Colorado mountain adventure.

10/10 Excellent

Jocelyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More than you expect
The room layout and spaciousness was unexpected and gorgeous! The staff was very helpful and accomodating especially under COVID. It was well worth the price.
Stayed 2 nights in Aug 2020
Response from Takota on Aug 24, 2020
We are beyond thrilled to know the team was able to make an exceptional stay for you. We strive to inspire all of our guest, and glad you are no exception. We look forward to welcoming you back to beautiful Beaver Creek in the near future.