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Desk, free WiFi
Desk, free WiFi
Desk, free WiFi
Desk, free WiFi

Guest reviews

3.3/5
354 reviews
Guests rated this property 3.3/5 for cleanliness.

Popular amenities

Free WiFi
Breakfast Available
Housekeeping
24/7 Front Desk

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
Hand sanitizer provided

Map

Explore the area

Popular LocationNeuer Zollhof10 min drive
Popular LocationJever Fun Skihalle12 min drive
Popular LocationDuesseldorf-Hafen17 min drive
AirportDuesseldorf (DUS-Duesseldorf Intl.)25 min drive

Choose dates to view prices

  • Basic Single Room

    Room amenities

    • 140 sq ft
    • Sleeps 1
    More detailsBasic Single Room
  • Basic Queen Single Room

    Room amenities

    • 161 sq ft
    • Sleeps 1
    More detailsBasic Queen Single Room
  • Basic Queen Double Room

    Room amenities

    • 161 sq ft
    • Sleeps 2
    More detailsBasic Queen Double Room
  • Basic Twin Room Single Use

    Room amenities

    • 215 sq ft
    • Sleeps 2
    More detailsBasic Twin Room Single Use
  • Basic Twin Double Room

    Room amenities

    • 215 sq ft
    • Sleeps 2
    More detailsBasic Twin Double Room
  • Basic Double Room

    Room amenities

    • 194 sq ft
    • Sleeps 2
    More detailsBasic Double Room
  • Basic Triple Room

    Room amenities

    • 248 sq ft
    • Sleeps 3
    More detailsBasic Triple Room

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Neuss

Located in Neuss, Hotel Mirage is in the city centre and near a train station. The area's natural beauty can be seen at Freizeitpark Heerdt and Rheinwiesen, while Mitsubishi Electric Hall and Kunst im Tunnel are cultural highlights. Krefeld Zoo and Tiger and Turtle - Magic Mountain are also worth visiting.

Visit our Neuss travel guide
Map
Popular Location

What's nearby

  • Neuer Zollhof - 10 min drive
  • Jever Fun Skihalle - 12 min drive
  • Seestern - 16 min drive
  • Rhine Tower - 17 min drive
  • Duesseldorf-Hafen - 17 min drive

Getting around

  • Neuss Central Station - 2 min walk
  • Bluecherstrasse U-Bahn - 18 min walk
  • Duesseldorf (DUS-Duesseldorf Intl.) - 25 min drive

Restaurants

  • Dat Viet - 1 min walk
  • Flotte Theke - 1 min walk
  • Loc Phat - 1 min walk
  • Bahnhofs-Eck - 2 min walk
  • Pizzeria Nudelhaus Pulcinella - 3 min walk

About this property

Hotel Mirage

3-star Neuss hotel in Innenstadt with 24-hour front desk
This smoke-free hotel features a 24-hour front desk, express check-out and free WiFi in public areas. All 75 rooms offer complimentary wireless Internet access, TVs with cable channels, and hairdryers.
Hotel Mirage offers 75 forms of accommodation with a hairdryer. Televisions come with cable channels.

Bathrooms include baths or showers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows industry sanitisation guidelines of guide to reopening holiday rentals (DTV & DFV - Germany)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • To-go breakfast available for a fee daily 6:30 AM–10:30 AM: EUR 7.90 for adults and EUR 3.95 for children

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping

Languages spoken

  • English
  • German
  • Polish

More

  • Smoke-free property

Room amenities

Bathroom

  • Bathtub or shower
  • Hairdryer

Entertainment

  • TV channels
  • TV

More

  • Desk

Policies

Check-in

Check-in between 2 PM and anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for to-go breakfast: EUR 7.90 for adults and EUR 3.95 for children (approximately)
  • Early check-in fee: EUR 15 (subject to availability)
  • Late check-out fee: EUR 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks and gloves, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser
Contactless check-in and contactless check-out are available
Individually wrapped food options are available for breakfast
The property affirms that it adheres to the guide to reopening holiday rentals (DTV & DFV - Germany) sanitisation guidelines

Property is also known as

Mirage Neuss
Hotel Mirage Neuss
Novum Hotel Mirage Neuss
Novum Mirage Neuss
Novum Mirage

Frequently asked questions

Can I cancel my reservation for free at Hotel Mirage and receive a full refund?
Yes, Hotel Mirage offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Mirage cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hotel Mirage?
As of Aug 7, 2020, prices found for a 1-night stay for 2 adults at Hotel Mirage on Sep 4, 2020 start from CA $57, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is this property pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this property?
Hotel Mirage doesn't offer parking.
What time is check-in at Hotel Mirage?
Check-in is from 2 PM to anytime. Early check-in is available for a fee of EUR 15 (subject to availability).
What time is check-out at this hotel?
Checkout is at 11 AM. Late checkout is available for EUR 15 (subject to availability).
Where is this hotel located?
Located in Innenstadt, this hotel is within a 15-minute walk of Port of Neuss and St. Quirinus Neuss. Freizeitpark Heerdt is 2.6 mi (4.2 km) away. Neuss Central Station is only a 2-minute walk and Bluecherstrasse U-Bahn is 18 minutes.

Guest reviews

Overall score and ratings for Hotel Mirage

3.3
Guest rating
5 - Excellent
58
4 - Good
118
3 - Okay
90
2 - Mediocre
49
1 - Poor
39
3.3
Cleanliness
3.6
Service and Staff
3.0
Amenities
3.0
Property condition

3/5

    Don't believe what you see.

    The hotel wasn't what I expected. Location is excellent but the cleanliness wasn't up to scratch. You have to go to reception for a hot drink which I find ridiculous. You can find cheap kettles on the market so every room should have one. I was disappointed.

    Stayed 3 nights in Jan 2020

    3/5

      This traveller didn’t leave comments with their review
      Stayed 1 night in Jan 2020

      5/5 Excellent

      • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
      Great town to stay in

      Excellent location -not more than a 2 minute walk from the Neuss Main train Station. ON a charming shopping street with various restaurants and coffee shops - not the Nasty Train Station Area which you find in Dusseldorf. Only about 11 minutes away.

      Stayed 2 nights in Jan 2020

      4/5 Good

      • Liked: Cleanliness, staff & service

      My stay was average. They should be looking into refurbushing their carpets in the room or at least upkeep them with cleaning. The bed could be better..they should be looking into changing their beds into King or Queen size. At the moment, their double room beds are basically 02 single beds joined into one bed. Quality of the mattress is just ok and each room there are only 2 pillows ( for double occupancy) no extra pillows were given when requested. Overall my stay is just OK.

      Stayed 6 nights in Jan 2020

      5/5 Excellent

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      The location was great and the room was good and clean.

      Stayed 3 nights in Dec 2019