2/10 – Terrible
Ryoko C.
1 juill. 2025
Points faibles : Propreté
Mouse in the house
We stayed here for 2 nights in mid June, 2025. Even though this property is very close to the Kings Canyon N.P. and has a nice view, we encountered the following issues. 1. Air Conditioner IssueOnly one out of three air conditioners in the property worked. We reached out to the owner, but it wasn't very helpful as they either denied our problem, stating there was no error code, or getting too cold was not an issue.2. Ants IssueOn the 2nd day, there were lots of ants in the kitchen and we had to spend a lot of time cleaning them.3. Mouse IssueDuring the first day, we saw small black objects that looked like rodent feces all around the house. Out of precaution, we put all the food items in the refrigerator or a high up on the counter. On the 2nd night, right before we were going to sleep, we saw a mouse running through the living room. It was late and we were tired, so we figured it was best to go to sleep as we did not want to look for another hotel, pack up, and go to another place at this point. Right after we woke up, we notified the owner about the mouse, their feces, and the ants issues. By then, there were more feces in the house (see photos). It was so disgusting and we did not want to use the sink or kitchen items.4. Owner Communication IssueWe were surprised that we did not hear from the owner at all after sending the message. No apology, nothing. We've never dealt with such irresponsible and uncaring owners with any platforms and are quite disappointed.
Ryoko C.
Séjour de 2 nuits en juin 2025