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Super 8 by Wyndham Duncan – Avis

2 out of 5
Super 8 by Wyndham Duncan
1001 N. Highway 81, Duncan, OK

Avis

7,0

Bien

Note de 10 – Excellent, d’après 42 avis sur 178." "
Note de 8 – Bien, d’après 54 avis sur 178." "
Note de 6 – Acceptable, d’après 39 avis sur 178." "
Note de 4 – Médiocre, d’après 20 avis sur 178." "
Note de 2 – Terrible, d’après 23 avis sur 178." "

7,4/10

Propreté

7,8/10

Service et personnel

5,8/10

Commodités

6,6/10

État et installations de l’hébergement

6,6/10

Écoresponsabilité

Avis

2/10 – Terrible

Elizabeth

Voyage d’affaires
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.

10/10 – Excellent

Fred

Voyage d’affaires
Points forts : Commodités
Larry was great!
Séjour de 1 nuit en avril 2024
GM a répondu le 23 mai 2024
Thank you for your positive feedback and nice compliment on our employee Larry

10/10 – Excellent

Fred

Voyage d’affaires
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Small establishment. Easy parking. Easy access to lobby. The best customer service.
Séjour de 1 nuit en avril 2024
GM a répondu le 23 mai 2024
Thank you for your positive feedback and hope to have you again in our motel

10/10 – Excellent

Richmond

Séjour de 1 nuit en janvier 2024
Jay Desai (General Manager) a répondu le 25 mars 2024
Thank you for your great review and hope to see you again and you come stay with us.

6/10 – Acceptable

Jed

Séjour de 1 nuit en janvier 2024

8/10 – Bien

DW

Points forts : Service et personnel
Séjour de 1 nuit en décembre 2023

8/10 – Bien

DW

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Yes
Séjour de 1 nuit en décembre 2023

10/10 – Excellent

Ronnie

Séjour de 3 nuits en décembre 2023
GM a répondu le 27 déc. 2023
Thank you for a great review. Hope to see you again :)

8/10 – Bien

Susan R, Alma

Séjour de 2 nuits en novembre 2023
GM a répondu le 27 déc. 2023
Thank your for a nice review. Hope to see you again :)

2/10 – Terrible

Echo

Voyage de couple
Points faibles : Propreté, commodités et état et installations de l’hébergement.
There was poop on floor and on toilet. Bed had deep holes in it.
Séjour de 1 nuit en novembre 2023
GM a répondu le 19 nov. 2023
My apologies for your unpleasant experience in our motel and guarantee your next stay will be more satisfying and accommodated even better

8/10 – Bien

John

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en novembre 2023
GM a répondu le 16 nov. 2023
thank you for your positive review

6/10 – Acceptable

Benjamin J

Voyage en groupe
Problem with hot water on the 2nd floor
Séjour de 2 nuits en novembre 2023
GM a répondu le 13 nov. 2023
Sorry for the inconvenience which we have now resolved. Please come and stay with us once again

4/10 – Médiocre

Seth

Voyage en famille, Voyage d’affaires
Points forts : Service et personnel
Points faibles : Propreté, commodités et état et installations de l’hébergement.
The showers were horrible, hot cold hot cold. One bed had a 6 inch dip by the end table. Everyone was very friendly but I do not recommend this Super 8 yo anyone.
Séjour de 3 nuits en octobre 2023
GM a répondu le 26 oct. 2023
We at Super 8 Duncan apologize dearly for your unpleasant experience. We will guarantee to make your next stay more pleasant

6/10 – Acceptable

Jonathan

Voyage en famille
Points forts : Service et personnel
Points faibles : Propreté, commodités et état et installations de l’hébergement.
Staff was very friendly and nice towards my brother and I but the room itself was in need of some major maintenance and cleaning. At least the beds were clean and free from bugs.
Séjour de 1 nuit en octobre 2023
GM a répondu le 26 oct. 2023
Thank you for your feedback as we are in process of some major maintenance and we will work on having the rooms cleaned better.

10/10 – Excellent

Paul

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Clean and good price
Room was clean and comfortable. No hot breakfast but good coffee and breakfast snacks. Staff was very pleasant.
Séjour de 1 nuit en octobre 2023
GM a répondu le 10 oct. 2023
Thank you so much for your positive feedback and we hope to see you again and stay with us once again

8/10 – Bien

Lane

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Good stay, good value
Very hospitable welcome! Good communication from the Owner/manager and Front desk clerk. Requested a lower room floor in advance and received. Clean room. Hot water and good water pressure from the shower. Good value! Enjoyed our 2) two night stay. Recommend staying at Super 8 Duncan.
Séjour de 2 nuits en septembre 2023
GM a répondu le 2 oct. 2023
Thank you so much for your positive feedback. We truly appreciate your business and your stay in our motel. Would love for you and your family to come back and stay with us once again.

10/10 – Excellent

Kathleen k

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en septembre 2023
Super 8 Duncan a répondu le 14 sept. 2023
Thank you so much for your review. Hope to see you again and make your stay as pleasant as before.

2/10 – Terrible

Janna

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
I called the Super 8 and cancelled this booking. I was told that I would received an email stating the cancellation. When I didn't receive a cancellation email, I called Expedia and they cancelled the booking but the did not send it over to Super 8 so I got charged a $82 no show fee. Expedia will not send me the cancellation email again so I'm stuck paying the fee. Not very happy at all that people can not do their jobs correctly and others have to pay for their incompetence.
Séjour de 2 nuits en août 2023
GM a répondu le 31 août 2023
Janna,Prior to our conversation over the phone, I have refunded your money back to your CC. You should see it posted within several business days. I apologize for the inconvenience.

2/10 – Terrible

Mary

Voyage en famille
Do not stay here. Room was advertised it had Queen beds. Ha ha they were old 3/4 beds sheets were for a queen they were put on side ways. Air conditioner made such a loud noise it would wake use up. The breaker for the tv and light must have flipped off we no tv Overall it was terrible I will never stay at a Wyndham motel again. Save your money and stay at a better hotel. Overall a horrible night.
Séjour de 1 nuit en août 2023
GM a répondu le 23 août 2023
We at Super 8 Duncan sincerely apologize for the experience you had staying at our motel. We will take your comments into consideration and guarantee to meet your expectations for next time. Apologizes once again and we will at Wyndham make your stay more pleasant.

10/10 – Excellent

Courtney

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Perfect for what we needed
Séjour de 1 nuit en juillet 2023
GM a répondu le 10 juill. 2023
Thank you so much for your comment. Hope you come back and stay with us again.

10/10 – Excellent

melody

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
This place was so nice and the owner was amazing! My daughter left her wallet and an i phone watch in the room and they called us to let us know! Great place to stay! Great people running it!
Séjour de 1 nuit en juillet 2023
GM a répondu le 5 juill. 2023
Thank you so much for your comments and we truly appreciate your stay with us. Please come back once again.

2/10 – Terrible

Susan

Voyage en famille
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Bath area dirty, no safety lock, peep hole covered with panty liner, curtain rod broken, air conditioner so loud kept you awake. Door hard to open. General upkeep and repairs very poor. Never been in such poorly kept motel.
Séjour de 2 nuits en juin 2023
GM a répondu le 26 juin 2023
I apologize for your experience and stay at our motel. We will keep your review in consideration and work hard to improve in our faults and make your experience better next time

2/10 – Terrible

Aida E

Voyage en famille avec de jeunes enfants, Voyage en famille
Points faibles : Propreté, état et installations de l’hébergement
Nasty place!
Séjour de 1 nuit en juin 2023
GM a répondu le 5 juill. 2023
Sorry for your experience and hope next time we can make your stay more pleasant

6/10 – Acceptable

Ronald

Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement
Good people. Stayed 2 nights no maide service. Room needs updated especially the bathroom shower is terrible. Small room dangerous for seniors. Check in and out first class.
Séjour de 3 nuits en juin 2023
Tiffany a répondu le 5 juin 2023
I am so sorry your entire experience wasn't amazing. I did fix the issue with the water in the shower after we spoke when you checked out. I am working with my higher ups on a solution to make the tubs less slippery for seniors. We are also working on getting updates done as well. As for housekeeping, that is a change by Wyndham. Wyndham now only has housekeeping go into the rooms every third day. You should have been notified of that at check-in. I am so sorry that you were not. I hope I have addressed your concerns and please feel free to reach out with any others! Thank you so much for staying with us, we greatly appreciate your business! I hope we see you again soon!

10/10 – Excellent

Cason

Séjour de 1 nuit en avril 2023

6/10 – Acceptable

Thomas

Voyage en famille
Points forts : Confort de la chambre
Points faibles : Propreté
Séjour de 1 nuit en avril 2023

10/10 – Excellent

Timothy

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en avril 2023

2/10 – Terrible

Jerry

Voyage en famille, Voyage en groupe
Points forts : Service et personnel
Points faibles : Commodités, état et installations de l’hébergement
Shower barely worked ! Drug dealers staying next to us would give you a contact high ! People fighting in the middle of the night ! Drinks extremely loud at the night club next door ! Bedding looked like it had been slept in the night before !
Séjour de 2 nuits en avril 2023
Super 8 Duncan a répondu le 26 avr. 2023
We apologize for your current stay. We will work harder to make sure your next stay will suit your needs.

4/10 – Médiocre

Kelly

Voyage en famille avec de jeunes enfants, Voyage d’affaires
Points forts : Propreté
Points faibles : État et installations de l’hébergement
Beds are terrible
Séjour de 2 nuits en avril 2023

10/10 – Excellent

Victoria

Voyage d’affaires
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 6 nuits en mars 2023

2/10 – Terrible

Robert

Séjour de 1 nuit en mars 2023

2/10 – Terrible

Mark

Voyage de couple, Voyage avec des animaux de compagnie, Voyage d’affaires
Points faibles : Propreté, commodités et état et installations de l’hébergement.
It was advertised as pet friendly but when I checked in, I was charged an additional 50 bucks for a pet charge. The room was dirty, especially the toilet in the water backed up in the shower. I would never recommend that anyone stay there.
Séjour de 6 nuits en mars 2023
GM a répondu le 31 mars 2023
We deeply apologize for your unpleasant stay. We will try our hardest next time to reach your expectations. Our property unfortunately is not pet friendly but we do allow service animals.

10/10 – Excellent

Amber

Séjour de 1 nuit en février 2023
Gm a répondu le 29 mars 2023
Thank you so much for your feedback ,help us and encourage us doing our job

8/10 – Bien

Joseph

4/10 – Médiocre

Debra

Voyage en famille
Points faibles : État et installations de l’hébergement
Séjour de 3 nuits en novembre 2022

6/10 – Acceptable

Richard

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel
The people were nice. The cards that unlock the doors didn't work very well. Had to have employ to use key to unlock door. Breakfast wasn't that great. only had 1 type of packaged cinnimmon rolls. seems like could have had packaged donets. One last day we had no hot water in room.
Séjour de 2 nuits en novembre 2022

4/10 – Médiocre

Tom

Séjour de 1 nuit en octobre 2022

6/10 – Acceptable

Rodney

Voyage en famille
Points forts : Service et personnel
Points faibles : État et installations de l’hébergement, confort de la chambre
Maintenance was lacking.
Séjour de 1 nuit en octobre 2022

8/10 – Bien

Richard

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en octobre 2022

8/10 – Bien

Kermit Rick

Séjour de 2 nuits en septembre 2022

6/10 – Acceptable

CW

Points forts : Service et personnel
Just average
Séjour de 2 nuits en juillet 2022

8/10 – Bien

Kyle

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en juillet 2022

10/10 – Excellent

Laura

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Really Great Stay
This was a three day trip for myself, my fiancé, and our yorkie. These people were amazing, when the other two hotels we stayed at were atrocious. For $10 more then the last one, we got a super clean and nice hotel. The staff was friendly, accommodating, and the nicest staff I’ve dealt with at a hotel in years.
Séjour de 1 nuit en mai 2022

4/10 – Médiocre

Barry

Voyage d’affaires
Points forts : Propreté, service et personnel
Points faibles : Commodités, état et installations de l’hébergement
Bed mattresses are in TERRIBLE condition and should have been thrown out years ago!
Séjour de 1 nuit en mai 2022

8/10 – Bien

Suzan

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2022

4/10 – Médiocre

Marcia

Voyage en famille avec de jeunes enfants
Points faibles : Service et personnel, état et installations de l’hébergement
Some of the staff were not helpful. Our tv didn't work and we told 3 different clerks and only one tried to help. He fixed it so we could turn on but next morning it wouldn't work again because the remote couldn't be programed. There were tornado sirens and the staff had no safety route for guests to follow in case of a real tornado. We were told to get off second floor to a ground level room if something happened. There should be a safety plan in place for upper level rooms. Being from out of town and not used to tornado sirens this was very upsetting to my family.
Séjour de 3 nuits en avril 2022

2/10 – Terrible

James

Voyage de couple
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The room was filthy dirty rag hanging tub was so dirty it was brown...worst motel ever
Séjour de 1 nuit en avril 2022

2/10 – Terrible

Cecilio

Voyage en famille avec de jeunes enfants, Voyage en famille
Points forts : Service et personnel
Points faibles : Propreté, commodités et état et installations de l’hébergement.
It’s right next door to a night club. It was loud and obnoxious. The room felt nasty. The shower sprayed more from the bath portion than the shower head.
Séjour de 1 nuit en mars 2022

2/10 – Terrible

Sarah

Voyage en famille
Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement
We had dirty sheets in our room! What looked to be mushrooms growing out of the carpet and stained ceiling tiles above the shower from a leak. We did not receive a single shower towel in our room. There was something gross smeared all over the curtains as well. We requested a non-smoking room, but it smelled like smoke horrendously because the room next door to us was a smoking room. The staff at the front desk was really friendly, but the cleaning was less than satisfactory.
Séjour de 1 nuit en février 2022

4/10 – Médiocre

Rlynea

Points forts : Service et personnel
Points faibles : État et installations de l’hébergement
Séjour de 1 nuit en février 2022