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Reviews of Comfort Inn Duluth-West

3 out of 5
Comfort Inn Duluth-West
3900 W Superior St, Duluth, MN

Reviews

9.2

Wonderful

Rating 10 - Excellent. 633 out of 1001 reviews" "
Rating 8 - Good. 297 out of 1001 reviews" "
Rating 6 - Okay. 39 out of 1001 reviews" "
Rating 4 - Poor. 20 out of 1001 reviews" "
Rating 2 - Terrible. 12 out of 1001 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

kathleen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We have stayed here several times and never had a problem. But this time the nightstand hasn't been cleaned and we requested housekeeping and never got it.
Stayed 2 nights in May 2024

8/10 Good

Kayla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty nice place! The only thing we didn’t like is how loud the showers are. We could hear them right through the walls. The shower floor was very dirty looking. Bathroom floor might have been just stained. Otherwise everything else was perfect and everyone was nice.
Stayed 2 nights in May 2024

10/10 Excellent

Jennifer, Prior Lake

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property. Lots of extras.
Stayed 1 night in May 2024

10/10 Excellent

Tom

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay, clean, and has great breakfast
Stayed 2 nights in May 2024

10/10 Excellent

HOLLY, Farwell

Travelled with family
Staff went above and beyond to help us and were very kind!
Stayed 1 night in May 2024

10/10 Excellent

Kat

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet. Nice pool area. Great breakfast.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were so well cared for by the helpful and friendly staff! Will definitely stay here again!
Stayed 1 night in Apr 2024

8/10 Good

kathleen

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed here several times, it's always good. One complaint - the shower drain was slow. They called the engineer to fix it, but he left mud in the shower.
Stayed 2 nights in Apr 2024

8/10 Good

Peter

Stayed 2 nights in Mar 2024

10/10 Excellent

Kelly, Duluth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 2 nights in Mar 2024

10/10 Excellent

Heidi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Comfort Inn West Duluth was overall pleasant. The room was comfortable (although during our stay, they were experiencing technical problems with the TV connection so viewing was limited). My kids enjoyed the pool area, the breakfast options were tasty and staff was always friendly and helpful! Thanks much!
Stayed 2 nights in Mar 2024

10/10 Excellent

June

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean & pleasant staff
Stayed 2 nights in Feb 2024

10/10 Excellent

Anna Fern

Travelled with family
Convenient and quiet. Very nice stay for a few days in Duluth.
Stayed 2 nights in Mar 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
the bottom of pool should be resurface. It is hard on the feet,when you walk on it.
Stayed 1 night in Mar 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Amenities
Excellent price Very friendly staff
Stayed 1 night in Mar 2024

10/10 Excellent

Marci

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay, only minutes away from downtown .Very good rate for a quality stay.
Stayed 1 night in Feb 2024

10/10 Excellent

Deb

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Sarah

Stayed 1 night in Mar 2024

10/10 Excellent

Lori

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very nice. The pillows and bed were very comfortable. I slept very well. I like the sink, microwave and refrigerator in the room. This is great for when having left overs, and making coffee in the morning. I will be staying at Comfort Inns when I travel in the future.
Stayed 2 nights in Feb 2024

10/10 Excellent

Rose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk was very friendly and helpful. Breakfast was great, we came around 9am but still have plenty of food and wait us to clean up the table.
Stayed 1 night in Feb 2024

10/10 Excellent

mary

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have done several family "staycations" here with the grandkids. We all love it.
Stayed 1 night in Feb 2024

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are not very sound proof. You hear every time the room above you moves or takes a shower. Staff very nice but not a very good place to get a good nights rest.
Stayed 2 nights in Feb 2024

10/10 Excellent

Debra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, nice extra amnenities like ice water, cookies, coffee in the lobby. Staff go the extra mile. Clean heated swimming pool and hottub. Easy to access and conveniently located.
Stayed 1 night in Feb 2024

4/10 Poor

Sarah

Liked: Cleanliness
Stayed 1 night in Feb 2024

8/10 Good

Reid, Simpsonville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We seem to always come when there is an event going on, it was a bit noisy in the hallways and the lobby but the staff are always excellent.
Stayed 2 nights in Jan 2024

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location to many things. Friendly informative staff. Clean rooms. Can be some highway noise if you stay in certain rooms depending on where you stay in the building-others are perfectly quiet. Good breakfast selection and coffee set up in lobby. I do wish the hotel bar was open on more than just weekends, that would have been nice. The pool/hot tub area is very nice.
Stayed 3 nights in Dec 2023

10/10 Excellent

Mon

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the pool area. Right next to a clean gas station.
Stayed 2 nights in Dec 2023

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Sydney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was located close to the location we needed for our teams tournament.
Stayed 2 nights in Dec 2023

8/10 Good

Franklin

Liked: Amenities
When I walked in the room my name was on the TV screen. I have never seen this before. Nice touch!
Stayed 1 night in Jan 2024

10/10 Excellent

Deb, Avon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 2 nights in Oct 2023

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very clean. The staff was very good very fine. Comfort Inn is very good very very good.

8/10 Good

Cary

Stayed 1 night in Nov 2023

10/10 Excellent

Carey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Just what we needed. Close to family who lives there, clean and quiet. Nice breakfast selection.
Stayed 2 nights in Dec 2023

8/10 Good

Aadil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

4/10 Poor

Matthew

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
Dirty bathroom and no gym in the hotel
We did all the check in online. So when we arrived we had less than 30 seconds interaction with staff. For that reason we cannot comment much about service. Still, one of the main reasons why we booked that hotel was because it mentioned on Hotels.com website it had a gym as one of the amenities and I am in training for a big race. We went to dinner and had 2 hours before bedtime so I had planned to use the gym after dinner. That is when I found out there is no gym in the hotel, but a partnership with a local gym. Another issue was the bathroom of our hotel room. It had hair on the floor and even a chewed bubble gum. It was filthy.
Stayed 1 night in Dec 2023

10/10 Excellent

Kimberly

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

MARK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quiet....decor tasteful. Good breakfast and lobby coffee.
Stayed 4 nights in Dec 2023

6/10 Okay

Emina

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect besides when the housekeeper did not give us any toilet paper. Beds were made poorly.
Stayed 2 nights in Dec 2023

8/10 Good

Christine L

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
As a frequent visitor to Duluth, I have been meaning to check out this hotel. I was impressed by the cleanliness. The lobby was beautifully decorated for the holidays and there were plenty of work spaces available. My only concern was the smell of our room. It was awful. To be fair, I was on a tight schedule and didn't have time to go to the front desk to request a different room. So that was on me.
Stayed 1 night in Dec 2023

8/10 Good

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room
Stayed 1 night in Dec 2023

2/10 Terrible

Isaac, BIG LAKE

Stayed 1 night in Dec 2023

8/10 Good

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

LeAnn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Mary Ann

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Hope

Disliked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here almost every time we visit Duluth. It’s convenient, very clean, friendly staff
Stayed 1 night in Dec 2023

10/10 Excellent

paige

Stayed 2 nights in Dec 2023