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Reviews of TRIP INN Hotel Uebachs

4 out of 5
TRIP INN Hotel Uebachs
Leopoldstr. 3-5, Düsseldorf, NW

Reviews

7.8

Good

Rating 10 - Excellent. 170 out of 663 reviews" "
Rating 8 - Good. 322 out of 663 reviews" "
Rating 6 - Okay. 115 out of 663 reviews" "
Rating 4 - Poor. 42 out of 663 reviews" "
Rating 2 - Terrible. 14 out of 663 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Emadeldin

Business traveller
Disliked: Staff & service
Stayed 1 night in May 2021

8/10 Good

Verified traveller

Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

2/10 Terrible

Asuman

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Disliked: Staff & service
Very well located
The hotel is fine, very well located close to plenty of restaurants and shops. The problem for us was the not so friendly staff and the room. It was right beside the lift, so very noisy and it had a funny smell. Apart from that, everything was fine.
Stayed 1 night in Dec 2019

10/10 Excellent

Tomasz

Liked: Staff & service, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodation being separated from the main premises
Stayed 4 nights in Dec 2019

8/10 Good

Ibrahim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was a pleasant
Stayed 5 nights in Nov 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Ok hotel for one night stay
Was ok. Desk receptioniste not friendly. Room clean, but no cups for brushing your teeth, used the coffee cups. Coffee machine didn’t work. No coffee but only coffee cream! Only one small towel for washing your face, daughter used the big towel.
Stayed 1 night in Dec 2019

10/10 Excellent

Tatsuya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is a little gem. Staff are so friendly and accommodating. Rooms are cleaned daily and rooms were spotless. Perfect location for shopping and the Christmas markets. Would definitely return
Stayed 4 nights in Nov 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
I didnt like the room and i like the breakfast, that's all
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Stayed 3 nights in Nov 2019
Response from Admila on Nov 12, 2019
Thank you for welcoming us to our house. Your feedback is very important to us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice stay
It was amazing everything was very nice , the staff, the hotel was very clain , the location
Stayed 3 nights in Oct 2019
Response from Admila on Nov 12, 2019
Thank you for welcoming us to our house. Your feedback is very important to us.

6/10 Okay

Justin, New York

Business traveller
Picture shown did not match the actual experience. Hotel is not bad. But, no air/AC. Room had a smell to it. Not optimal
Stayed 2 nights in Oct 2019
Response from Admila on Nov 21, 2019
私たちを家に迎えてくれてありがとう。あなたのフィードバックは私たちにとって非常に重要です。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2019
Response from Admila on Nov 12, 2019
Thank you for welcoming us to our house. Your feedback is very important to us.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Hotel in a good Location, beds comfortable, staff very nice.
Stayed 2 nights in Sep 2019

8/10 Good

Renate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Hotel is located in central area of Düsseldorf Shopping area and Altstadt are in walking distance Our first night was just a little noisy, room was located next to the lift. However we managed to change the room the following day.
Stayed 2 nights in Sep 2019

4/10 Poor

Federico

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid if possible
Not good customer service, room was a dependance from the main building, very small very dirty and with lights not even working. Some spiderweb around the room. No proper window and had to be with the curtain shut at all time, in front of the room there was a little garden where other guests would relax and have also breakfast.
Stayed 1 night in Aug 2019

6/10 Okay

Pearl

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The description was little different .. the room was too small.
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good for the Price
I enjoyed my stay at this hotel. I got in late and the receptionist was very nice and told me to call reception if there was not a fan in the room (as there is no AC in the hotel). It would have been a lot nicer to have had AC as temperatures reached 100+ degrees, but I was able to make due by being out of the room most of the day. The room was very clean and quiet throughout the night. I did feel a bit unsafe with a fire escape spanning the entire side of the building, as I did not want to keep my windows open at night in case anyone were to walk on the fire escape.
Stayed 2 nights in Jul 2019

8/10 Good

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was nice and comfortable
Stayed 4 nights in Jul 2019

6/10 Okay

Verified traveller

Disliked: Staff & service
First night when I late check in the staff give me a room which is lover position then I book. Later I reject this and give me the rom 320. The room has elevator noise can't sleep at night. And the toilet is not fixed and moving. Then in the morning the new staff give me a new room. BUt my one night is bad.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location , but the property could use some improvements.
Stayed 3 nights in Jun 2019

8/10 Good

John

Liked: Cleanliness, room comfort
Disliked: Staff & service
A large, well located hotel
A large well located hotel with spacious rooms. Reception was very slow.
Stayed 1 night in Jun 2019

4/10 Poor

david

Disliked: Room comfort
the room was on the 4th floor and there was no air flow. with all of the windows open i still could n to cool down the room. the front desk said last summer the hotel had to close the 5th floor because it was intolerable hot. they should at lest provide fans in the warmer months
Stayed 1 night in May 2019

8/10 Good

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2019

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and comfortable hotel.
Smallish room but well equipped and comfortable. My only negative was the absence of a headboard and the box behind the pillow contained a light switch, plug socket and proved to be a nuisance. 10 minute walk from the hbf so a great location.
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, pleasant staff, good value for money.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

2/10 Terrible

Usman

Disliked: Staff & service
Stayed 3 nights in Apr 2019

8/10 Good

Peshawa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

6/10 Okay

Edward, London, UK

Business traveller
Liked: Cleanliness
Disliked: Amenities
The hotel is fine, but no better than that. The lack of bar, restaurant or room service was a surprise. The breakfast was limited and expensive.
Stayed 2 nights in Mar 2019
Response from Skiljo on Mar 21, 2019
Dear Guest, Thank you for your rating of 3 points. We will thoroughly examine your points of criticism and strive for improvements. We look forward to welcoming you back soon! Best regards from Düsseldorf The Centro Hotel Uebachs

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All is well.the staff members were so friendly and helpful.they didn’t speak much English but had a nice chat a little bit .
Stayed 3 nights in Feb 2019
Response from Skiljo on Mar 21, 2019
Dear Guest, Thank you for your positive rating of 4.00 points. We look forward to welcoming you back soon! Greetings from Dusseldorf The Centro Hotel Uebachs

10/10 Excellent

hooman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from Skiljo on Mar 23, 2019
Lieber Gast, vielen Dank für Ihre positive Bewertung von 10 Punkten. Wir freuen uns, Sie bald wieder bei uns begrüßen zu dürfen! Viele Grüße aus Düsseldorf Das Centro Hotel Uebachs

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location within walking distance from the central station. Room was clean and service was friendly and professional
Stayed 2 nights in Feb 2019
Response from Skiljo on Mar 21, 2019
Dear Guest, Thank you for your positive rating of 5.00 points. We look forward to welcoming you back soon! Greetings from Dusseldorf The Centro Hotel Uebachs

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, room comfort
Nice hotel
Great hotel , very dated , no card for the door for example
Stayed 2 nights in Feb 2019
Response from Skiljo on Mar 21, 2019
Dear Guest, Thank you for your positive rating of 10.00 points. We look forward to welcoming you back soon! Greetings from Dusseldorf The Centro Hotel Uebachs

10/10 Excellent

Memduh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2019
Response from Skiljo on Mar 23, 2019
Lieber Gast, vielen Dank für Ihre positive Bewertung von 10,00 Punkten. Wir freuen uns, Sie bald wieder bei uns begrüßen zu dürfen! Viele Grüße aus Düsseldorf Das Centro Hotel Uebachs

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Noisy and dated
Noisy room. Weird loud vibration sound every hour or so, would go for 15 minutes, then stop - all day and night. Maybe a water pump? Paper thin walls, could hear people coming and going all night. Old hotel, very dated. Tiny bathroom. Hard to keep warm, especially when housekeeping decided to open the window while cleaning, and leave it open all day. Some of the staff were very rude, especially at check in. Close to train, within walking distance to old town. Would not stay here again.
Stayed 4 nights in Jan 2019
Response from Skiljo on Mar 21, 2019
Dear Guest, Thank you for your rating of 6 points. We will thoroughly examine your points of criticism and strive for improvements. We look forward to welcoming you back soon! Best regards from Düsseldorf The Centro Hotel Uebachs

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Very friendly staff , went out of the way on check out
Stayed 1 night in Jan 2019
Response from Skiljo on Mar 21, 2019
Dear Guest, Thank you for your positive rating of 4 points. We look forward to welcoming you back soon! Greetings from Dusseldorf The Centro Hotel Uebachs

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018
Response from Skiljo on Mar 23, 2019
Lieber Gast, vielen Dank für Ihre positive Bewertung von 10,00 Punkten. Wir freuen uns, Sie bald wieder bei uns begrüßen zu dürfen! Viele Grüße aus Düsseldorf Das Centro Hotel Uebachs

10/10 Excellent

Wasantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located with comfortable bed.
Comfortable bed with ample room, centrally located to Central Train Station and City Centre. Super markets and eateries near by with easy walking distance. Good heating and wifi access. Enjoyed our stay.
Stayed 4 nights in Dec 2018

10/10 Excellent

Michael, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Great price. Very convenient for business or pleasure.
Stayed 25 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and spacious, great location next to the Japanese district and walking distance to the city centre
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Room too hot. Could not turn down the temperature. Also the pillows were too light. Had to scrunch them up to get a bit of body in them and only 2 per room.
Stayed 4 nights in Nov 2018

8/10 Good

Nobuyuki

Its good!
Stayed 1 night in Nov 2018