Front of property

Reviews of Monopol Hotel

Monopol Hotel
Oststrasse 135, Düsseldorf, NW

Reviews

6.8
Rating 10 - Excellent. 103 out of 677 reviews" "
Rating 8 - Good. 226 out of 677 reviews" "
Rating 6 - Okay. 207 out of 677 reviews" "
Rating 4 - Poor. 85 out of 677 reviews" "
Rating 2 - Terrible. 56 out of 677 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Maxwell

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The entire property reeked of smoke. Even after leaving both windows wide open while I slept for 6 hours, I still woke up able to smell it. It was that bad. I checked out just 7 hours after I checked in. Was supposed to be a 3 day stay but wasn't going to put my health through that.

6/10 Okay

Tsafrir

Business traveller
Disliked: Amenities
Good points: Very good will of the (English speaking) manager Good, central location Reasonable breakfast CON: Unreasonable price of >300EU/Night (indeed during a big fare in Dusseldorf, but still...) for a mid-tier hotel. Missing points: Non-English speaking receptionist Room not clean (old socks of former guests, ear swabs) Awful "view" of emergency stairs and the next room Bed too large for the room dimension can hardly maneuver around it No reading/night light next to bed Too small WC Bathroom curtain too short No ironing board Misfunctioning mini-refrigerator (and yet empty) had to disconnect it from power supply.
Stayed 3 nights in Nov 2022

4/10 Poor

Sasha, Las vegas

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was very dirty and disgusting. After parking overnight on premise the door of our car was full of cigarette butts. Would never come back again.
Stayed 1 night in Nov 2022

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very dirty smelling with mices
This hotel is the worst hotel , I ever stay not only that the staff didn't welcome us properly, the bathroom was dirty smell that was a mice , couldn't sleep, if I paid 20 $ ok but for what I paid I feed rob , I ask to get my money back!!!
Stayed 2 nights in Sep 2022

6/10 Okay

WEDUPPULI

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Room was not ready on time
Stayed 2 nights in Sep 2022

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service
Good safe place for cycles,.near main shops and facilities, excellent breskfast.
Stayed 1 night in Sep 2022

4/10 Poor

Graham

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad hotel for the money you can book a better one
This. Hotel is not clean it's old the room we were given was 6 flights up into the gods with no lift the lift only services the other part off hotel the room we were in the best thing was the bathroom and even here you couldn't swing a cat very small this shouldn't be a twin room as the beds are squeezed in and the only windows can't be opened so you rely on roof light no air-conditioning no windows as such top floor like a sauna carpet on steps need a clean or replacing tryed to over charge for carpark not successful breakfast is basic
Stayed 1 night in Aug 2022

10/10 Excellent

Maxwell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for my needs
A great location only a few minutes walk from the train station and not much more to the cafes and bars. Breakfast was varied, fresh and very good to be included in the price. A decent cup of coffee. The single room wasn't massive but it was clean and comfortable and the shower was excellent. Nice toiletries which were replaced. Overall, great value for money and would recommend for solo travellers like me.
Stayed 4 nights in Jul 2022

6/10 Okay

Tim

Business traveller
Central location
Stayed for an expo at the Messe. All hotel prices inflated and not a true reflection on a basic hotel. Good breakfast. Close to transport. Turn left out of the entrance and a typical pub serving food.
Stayed 1 night in Jun 2022

8/10 Good

Janet, Lake City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For me the hotel was perfect; convenient, clean and quaintly comfortable. The partying folks and drunks that hung out around the hotel or or guest, resulted in a lot of hoopla all night.
Stayed 4 nights in Jun 2022

4/10 Poor

hadrien

Stayed 1 night in May 2022

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, room comfort
Excellent value in a basic but well run hotel
Room was small but functional. Bed was comfortable and the curtains did their job properly. Some TV noise from the next room could be heard but it was not too bad. No complaints with the en suite while the furniture was a little dated. The back of one cupboard was missing but other than that the maintenance was up to date. The staff were friendly and helpful although limited English was spoken (a good thing if like me you want to try out your beginners' tourist German). Breakfast was basic but ok and the front of house waitress was a bit run off her feet. Convenient location for city centre and main railway station. Overall, tremendously good value. Would stay again.
Stayed 1 night in Sep 2020

4/10 Poor

Leah

Stayed 2 nights in Mar 2020

6/10 Okay

willie

Travelled with group
Karnaval Trip
Increased rate on the Wednesday made this an expensive two night stay......
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Dirty rooms and bath but good breakfast. It's good for sleeping.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed and pillows. Close to Brauerei Schumacher and not too far from the Hauptbahnhof.
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Even if it would be free, we wouldn't stay again
The rooms were: * smaller then shown in the pictures * heating was turned off when we arrived and it took quite a time to somehow heat it up. Parking: Although one of the reasons we chose the hotel was the indication of parking space, once we arrived we were informed that this is not the case and what is written online is wrong. The hotel has 4 parking spaces which can't be booked in advance - so first comes first serves. Service: Second day of Christmas we weren't so lucky to have a friendly person at the reception. When asking about the parking or complaining that the room is cold we got an answer "I am just an employee so submit your complains to my boss."
Stayed 1 night in Dec 2019

4/10 Poor

m

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service
Whilst the Hotel was a little dated the staff were very good and the Breakfast was a bonus. Bed was clean and comfortable if slightly on the small side. I would happily stay here again as its a good location for seeing Dusseldorf.
Stayed 3 nights in Nov 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful hotel....should not be on the expedia website as a 3* hotel....it is like a very low budget hostel inside. We moved out and were laughed at when said we wanted some money back...also developed an itchy rash from the bed...totally dismissed by the guy on reception.
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly comfortable clean location brilliant right in middle to get everywhere
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 6 nights in Nov 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 5 nights in Oct 2019

8/10 Good

H.Moses, Israel

Business traveller
Liked: Cleanliness, staff & service
Very small single room Very small bathroom No air condition
Stayed 4 nights in Sep 2019

6/10 Okay

Verified traveller

Business traveller
Disliked: Room comfort
Stayed 1 night in Sep 2019

8/10 Good

Hasan Ozkay

Stayed 1 night in Sep 2019

4/10 Poor

Eric

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveller

We was unable to check in in.hotel even already fully paid in advance
Stayed 1 night in Sep 2019

8/10 Good

Wade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth a repeat visit!
only problem was the spotty internet on 2nd floor. great staff. good breakfast. great location.
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2019

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Great location needs AC
Stayed 3 nights in Aug 2019

10/10 Excellent

Ol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel
Great location, very friendly helpful staff, fantastic breakfast super price.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Gute Lage, gute Preisklasse, Frühstücksbuffet angemessen. das Bad leider relativ klein. Das Waschbecken war in seiner Größe nur für das Händewaschen geeignet.,
Stayed 2 nights in Jul 2019

8/10 Good

Leonardo J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

6/10 Okay

bahman

Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Stayed 2 nights in May 2019

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

8/10 Good

Emily

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Next door to the brewery
Good location for the local brewery. Comfortable and clean but in need of a bit of work
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good sized clean room. Excellent and tody. Not so quiet
Stayed 1 night in Apr 2019

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, room comfort
Definitely recommending
Very friendly and helpful staff, good facilities and breakfast; the only discomfort I felt was the air in the room, which, hold prior year smoking. Probably the painting would help to get rid of it.
Stayed 3 nights in Dec 2018

6/10 Okay

Philip, Bingley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for walking around the city. Good pub 100m from the front door of the hotel.
Stayed 4 nights in Dec 2018

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible property, not up to the standards of properties I expect to find on Expedia.
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in centre of Dusseldorf
Staff very helpful and thoughtful. Great breakfast. Wi fi a little slow but apart from that great.
Stayed 3 nights in Oct 2018

6/10 Okay

Tony, Manchester

Disliked: Room comfort
Good location but variable style
The hotel itself is great for seeing the sites and very close to the station. We were allocated room that was tiny and had no mini bar. the staff are somewhat aloof but helpful when asked directly. Breakfasts were really good.
Stayed 5 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

6/10 Okay

Avraham

Very basic hotel
Stayed 2 nights in Sep 2018

6/10 Okay

Julien, Sydney

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
No internet angry stuff in the morning refused me breakfast
Stayed 1 night in Sep 2018

6/10 Okay

Dave, Stourbridge

Disliked: Cleanliness
Great location and great potential but needs some
Centrally located just a short walk to both railway station and old town. The hotel offers everything you would need but is let down by cleanliness issues although I must state the bed was spotlessly clean and that the main issues were dust on shelves, sockets and skirting boards and nothing that a weekly deep clean wouldn't put right. Breakfast was good and a mini bar in the room a bonus .
Stayed 1 night in Aug 2018