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Reviews of Kempe Komfort Hotel

Kempe Komfort Hotel
Birkenstraße 14, Düsseldorf, NW

Reviews

7.0

Good

Rating 10 - Excellent. 35 out of 232 reviews" "
Rating 8 - Good. 103 out of 232 reviews" "
Rating 6 - Okay. 58 out of 232 reviews" "
Rating 4 - Poor. 25 out of 232 reviews" "
Rating 2 - Terrible. 11 out of 232 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Ashraf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Good hotel and staff, arrived late and all was managed by the night shif gentel man

8/10 Good

simon, belfast

Liked: Cleanliness, staff & service, room comfort
Very roomy and yards from station
Accommodation consisted of bedroom, living room, kitchen and bathroom. All a decent size, comfortable and clean. Not very modern but for the price what can you expect. It is situated a 1min walk from the station which is o my one stop from the Hbf.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service

6/10 Okay

Verified traveller

I American in duesseldorf
Duesseldorf was having some kind of ProWein fair, as they seem to do all overGermany. When that happens the hotels charge exorbitant amounts. But Kempa Konfort was priced reasonably.it served my needs for two days. It's a long walk to the old city but I did it each day without difficulty. My main complaint is the lack of English language TV stations like CNN and the BBC. Better yet arrange for the TV to provide the English audio for many shows like on ARTE and the History channel. That should be encouraged everywhere if tourists are important to you

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort

8/10 Good

David, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel - but noise from the railway is a prob
I enjoyed my stay and the station was 2 minutes walk away. But I was regularly awoken in the middle of the night by freight trains passing through.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Cheap average hotel
Big clean room! Bit noisy from trains passing by. Nice women behind the reception. (to) Small breakfastroom

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Nice hotel but the rooms were the worst I've had
Really really bad rooms for any price. The app isnt working correctly on my phone and it wi not let me add. I'm not doing a review again.

8/10 Good

Rajiv, India

Liked: Staff & service
Good Hotel , Best Service ,
Good stay , wish there could be more In room Facility for Guest. TV was not working , Power Adaptor was not there with Hotel . Staff had very positive attitude for customer service.

6/10 Okay

Verified traveller

Weekend stay in Dusseldorf
Hotel is near one of the train stations so it tended to be noisy throughout the night. The hotel staff were helpful and friendly. The room was clean and comfortable. Breakfast was reasonable but the room serving breakfast was small so people had to wait to be seated.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were kind

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

David, Vancouver BC

Liked: Staff & service
Disliked: Room comfort
Very noisy and weird room configuration
This is an example of a bad when it is too close to a public transportation station. It is located in a 1 minute walking distance to the S-Bahn station, making it very loud throughout the night. I did sleep well from the fatigue, but I assume that people who are sensitive to hearing will find it hard to fall asleep. The room was weirdly configured; it was a 2-floor roomwith one bed on the 1st floor and other on the 2nd. The stairs to the upper floor was very steep, dangerous, and uncomfortable.

6/10 Okay

Lloyd, Bristol, UK

Liked: Cleanliness, staff & service
Disliked: Room comfort
Cheap, well located, very noisy
Hotel is cheap. Well located S1 or S11 from airport for 2.50euro, hotel right outside wehrhahn station. One stop down to HBF, or jump on a tram. Staff friendly. Internet not free even as guest. Breakfast ok, not always refilled (buffet). Bad part for us was that the room was next to the tracks and very hot (no a/c), plus curtain didn't cover anywhere near all of the windows (room 509). Frequently woke up from being too hot, room being too bright, or - most normally - by a train going past. It's ok for the price and if not in peak summer it wouldn't be so hot so windows could be shut and some noise problems reduced.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Because of a conference in the area all the hotels were either expensive or taken, therefore the price paid for this stay was well over priced for the quality of the hotel. In normal circumstances it is probably a fair price for the standard of hotel. The walls are thin between rooms and the bedrooms are very tired and basic. If you only paid 3 star rates this would probably be ok but at 5 star rates it is not great. It is next to a train line- say no more. Staff helpful and everything was clean on the positive side.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

LucB, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at Kempke
Was a late night arrival. There is no staff but key procedure was easy and efficient. Room was small but very comfortable. Great stay.

10/10 Excellent

David, Aspen Colorado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great layover stay
I was on a layover before a early morning flight. Short walk from the Central Dusselldorf train station and easy to find for a non german speaker also super convenient to the airport. Nice walk around neighborhood with some great little restaurants and shops. Train tracks in the front were little noisy but it didn't bother me so if you sleep light ask for a back room. I would stay there again.

8/10 Good

Luis, Florida

Liked: Cleanliness, staff & service
GOOD FOR ONE NIGHT STAY SLEEP
Good value for the money, shower needed some maintenance, friendly hotel staff, right next to a train station very convenient

8/10 Good

underin, Delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
scarce breakfast
the breakfast didn't have much options.

6/10 Okay

Ashraf Amer, Cairo Egypt

Liked: Cleanliness
The hotel is close to the train station. It is a nice hotel except few things: The wifi is very slow, the breakfast room is ver narrow and the breakfast itself is just acceptable. The room is wide. Although the room mentainance is not the best, overall it is accepted.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Dussledorf
Good location, clean hotel. Overall very good Good location, clean hotel. Overall very good Good location, clean hotel. Overall very good Good location, clean hotel. Overall very good Good location, clean hotel. Overall very good Good location, clean hotel. Overall very good

8/10 Good

Andrej

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Mike, Chicago, IL, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget Friendly
Great hotel for the price. Rooms were clean and safe. The location could have been better, but access was easy. Recommended for those on a budget or for a short stay.

8/10 Good

Nigel, Leeds, West Yorkshire, UK

Liked: Cleanliness, property conditions & facilities, room comfort
Good value hotel
Just round the corner from S-Bahn station Wehrhahn. If you're bothered by the rumblings of the freight trains (the regular electric trains glide by with hardly a sound) ask reception for a room at the back. Breakfast was all you'd expect from a continental breakfast and goes on till ten so no need to get up early. Room was well appointed, beware of the nuts & water bottle on the desk, they constitute the 'mini-bar' and if you have any you'll have to pay for them. Bathroom had a great shower with gel dispenser included and hairdryer. In short very accessible, reasonably priced and in my mind good value for money

4/10 Poor

KC, Leicestershire, UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
two nights at the Kempe Komfort
I think the hotel should quite frankly be rebranded to a hostel instead of a hotel because that what it is. IThe reception closes at 10pm and although arrangemets for enry are in place, they do not address issues faced by no-german speaking visitors. The duvet covers appreared to be for a child and a problem in th cold temperatures of November specially if you are tall or big. No tea facilities in the room and some loose fittngs that should be. The only time I saw staff was in the morning at breakfast. However, having said that it is certainly value for money if you just want somewhere to sleep while in Dusseldorf and on this occassion it did not matter so much to me.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Very Convenient
Good room temperature - not the usual boiling hot in winter which gave a good nights sleep. Didn't appear to have the free WiFi but then again I didn't try to access it according to the instructions which indicated I would have to pay - sometimes there is a free option if I had tried. Welcome from staff was good, departure was poor with no attempt made to exchange notes for coins so I could use the nearby train station - this person was in fact rude (14th November @ 0800 if anyone wants to follow up)

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy airport access by train
Very convenient location to downtown and rapid transport to the airport. Early checkin was achieved for an additonal 20 euro -as we arrived at 9am.

10/10 Excellent

maya

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

O.C.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very decent place to spend the night...
...before your next flight. Easily accessible from the airport, good breakfast, walking distance to downtown...who could ask for more?

6/10 Okay

Jo Kidd, Chester, Cheshire West and Chester, UK

Liked: Staff & service
Ok if you are desperate
Room close to train station so very noisy even with closed windows Good Breakfast Internet free but connection problem every day.

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best value &largest rooms in Europe I've ever had
Large room (even for US standards) and best deal we've ever had in Europe. Good location next to S-bahn station to the airpport and Hauptbahnhof. Grocery store and restaurants nearby, 10 walk to shopping and park, 20 minutes to the Rhine. Rooms and common spaces seem recently renovated. Only complaint was kinda dirty carpets and no pots or utincils in the mini-kitchen. Definitely can recommend.

4/10 Poor

Peter Finney

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The Lady receptionist was very abrupt and rude she could see I had trevelled a long distance and made no effort to welcome me to the Hotel, just told me I couldnt book in for 2 hours 1600 and turned her back on me also made no attempt to understand me in English.The male receptionist on the other hand was very helpfull (Bernard). The room was clean however the shower head was not working properly the water would not run away in the bath and there was no shower curtain.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
I have problems to access internet from my room since the signal did not reach that part of the hotel have to leave to the hallway several times. All the rest were ok, really good breakfast options.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasantly surprised
Bargain - with S-Bahn and trams at the end of the road, this was a great bargain choice for the weekend. The rooms were spacius and fine, the staff friendly and efficient.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pleasant stay
Stayed at the hotel for 3 nights with my wife. The room was very spacious exept maybe bathroom, but anyways it was big and comfy enough. The staff was very nice and helpfull. Location- the distance from the center of city was 2 tram stops or 15 minutes walk away. The bike rent was 5 minutes from hotel. Use it, its very nice to ride bike threw the park and by the Rhein river. The only downside was the train, our room were facing the tracks, but to me tell you the truth it was not a problem. I was sleeping like a baby after nice shopping, bike rides and evenings spent with my wife. Probably I would ask for room on the other side of hotel if sounds usually bother your sleep. Breakfast was very nice. I think it was great value for money.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice one,we really enjoy ourself

10/10 Excellent

Peter, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Does what it says on the tin.
It's inexpensive. Very conveniently located. Does what it says on the tin. Clean, easy, great breakfast, am satisfied. Would stay again.

4/10 Poor

Adam, London, UK

Disliked: Cleanliness, property conditions & facilities, room comfort
Weird place
One of the strangest places I have stayed. It had availability during the trade fair which is why I didn't stay at my usual hotel, but it was just a bit odd. The reception area is fine (not 24 hour though). I was on the 5th floor in a split level room. On the lower floor was the main room and a private balcony and bathroom with a television that didn't work and a phone hanging off the wall by the wires. There were white powder stains on the floor and damp staining on the ceiling. In the corner were some VERY steep open stairs up to a single be and a wardrobe and a window with nothing but a net curtain. I wouldn't plan to stay here again but I've stayed in worse places, although all of those places were called 'hostel' rather than 'hotel'.

6/10 Okay

Verified traveller

Liked: Cleanliness
It's ok for stay to catch fly
Room is big and also has kitchen although no use for me. The shower is not quite good but still ok

10/10 Excellent

Gazza, Salford, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
handy
Good hotel for the price, and close to station and centre

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Disliked: Room comfort
Comfortable but missing items
nice room and breakfast items. However during my stay there's no Internet access in my room. Desk person mentioned out-of-service Wifi service. I could have stayed, but Internet is critical for my stay this time; I had to find another hotel. Maid also "forgot" to bring any towels for the room on the 2nd day.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
That's a great hotel and recommended to try it if you are heading to Dusseldorf. Nice environment and easy to find at all.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Not impressed
I came to the medica conference and the hotel is quite far from the messa. The street is not close to a shoping center or public transportation (the nearby metro is hard to access. I asked for a no smoking room but the last one left had no light in the bath room and the bed was on a floor up to room entrance and very steep stars lead there. So they finally gave me a smoking room, next to the one. The smellw as very heavy and opening the windows for a long time didn't help The team is extremly nice and cooperative and breakfast is nice. No facilities for tea or coffee in the room or outside, just a minibar with cold drink for a pay and automated machine with snakes and cold drink

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couldn't Wait to Leave
Despite the low price, I was optimistic based on reviews posted here and elsewhere. The location was not that inconvenient (and around the corner from the S-bahn to the airport), but the neighborhood was a bit dodgy and a good 15-20 minutes walk to anywhere of interest. The man at the front desk was very polite. I was given a fifth floor room. Upon entering the room, there was a narrow spiral staircase to the right, but around the wall in front of me, I saw a desk with a television. The only other furniture was a easy chair that seemed like it was from a garage sale with stains and a wobbly coffee table. The bathroom was downstairs,however the bed was up on the second level. The stairs were too narrow to carry my bag upstairs, so I left everything downstairs and only went upstairs to sleep. The television didn't work and the sleeping area had no curtain. The bathroom was clean, however the hose kept breaking away from the showerhead. There was a shared balcony, so I didn't feel very secure in the room and no in-room safe. The carpets were stained. There is no one at the desk at night. There was a lot of trash left in the hallways. Breakfast was included, but not of the best quality. Thankfully, I was there only one night. I have been in Dusseldorf before and stayed at better budget hotels. I would not stay there again.

6/10 Okay

Splodge, England.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No English TV channels
Enjoyed this hotel throughly during my recent trip to Dusseldorf and the surrounding areas. Hotel room was on the 4th floor and the only noise i could hear was a trains passing by and the occasional German who was drunk. Noise from traffic or trains don't really bother me and once you close the window you don't hear that much anyway imho. However, that may just be me not being bothered by trains, cars, etc. Fortunately, i wasn't near the main lift shaft, although there was another less busy one nearer my room also but i didn't hear much. Overall, i enjoyed the hotel and experienced excellent comfort throughout. The room was spacious, clean and i was left in peace to enjoy my stay. The cleaners were great and didn't bother me if i put the 'do not disturb' sign up. I was there until 11 and 12 most mornings and just put the 'please make up my room' sign up when i was going. Hey presto, i returned to a clean room and an empty bin. Also, the staff were mainly friendly and helpful, especially the manager. He was very good at his job and speaks perfect english-total gentleman. Talking of which, the TVs are old and do not have any english channels. For me, this was a major disappointment as my german is very basic & a work in progress. True, i'm in Germany but..... The TV's are also very old. They seem to have other national channels but nothing for the English speaking tourist, which is very surprising. However, for me, it was an excellent hotel. Thanks.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
The hotel was very modern and comfortable, for the price. It is next to a small railway station, which has a direct link to the main station. Breakfast had a reasonable variety of hams and cheese etc, although the dining room was a bit small. Staff were very friendly and helpful.