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Get an overview of this hotelLuxurious ski hotel with ski-in/ski-out access


Set amidst the mountains, this ski-in/ski-out hotel in Neuss is 0.1 mi (0.1 km) from Jever Fun Skihalle and within 9 mi (15 km) of Wochenmarkt Carlsplatz and Freizeitpark Ulenbergstrasse. Lake Kaarster and Uedesheimer Rheinbogen are also within 9 mi (15 km).

Hotel Features

With direct access to the slopes, Hotel Fire & Ice makes guests feel at home with amenities like a full-service spa, ski storage, and ski passes.

Room Amenities

All 79 soundproofed rooms feature free WiFi and pillowtop beds. Comforts include premium bedding and pillow menus, and guests will also appreciate thoughtful touches like bathrobes and slippers.

Hotel Amenities

Hotel Amenities

During the winter, enjoy onsite recreation like downhill skiing, snowboarding, and sledding. After a day on the slopes, indulge in a treatment at the full-service spa or enjoy the other amenities, including a fitness center and a steam room. Conveniences like ski storage, skiing lessons, and ski equipment rentals allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at one of the hotel's 2 bars/lounges.

Dining is available at one of the hotel's 5 restaurants. Public areas are equipped with complimentary high-speed wireless Internet access. Onsite self parking is complimentary.

  • 24-hour front desk 
  • Number of bars/lounges - 2 
  • Fitness facilities 
  • Full-service spa 
  • Total number of rooms - 79 
  • Number of floors - 6 
  • ATM/banking 
  • Free self parking 
  • Number of restaurants - 5 
  • Free RV, bus, truck parking 
  • Ski passes available 
  • Breakfast available (surcharge) 
  • Coffee/tea in common areas 
  • Free newspapers in lobby 
  • Concierge services 
  • Conference space 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Fireplace in lobby 
  • Tours/ticket assistance 
  • Free WiFi 
  • Multilingual staff 
  • Luggage storage 
  • Safe-deposit box at front desk 
  • Year Built 2011 
  • Conference center 
  • Number of meeting rooms - 14 
  • Sauna 
  • Shopping on site 
  • Ski storage 
  • Ski-in/ski-out access 
  • Number of buildings/towers - 1 
  • Steam room 


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking, Free RV, bus, truck parking

Room Amenities

  • Premium bedding 
  • Air conditioning 
  • Phone 
  • Free toiletries 
  • Hypo-allergenic bedding available 
  • Soundproofed rooms 
  • Free newspaper 
  • In-room climate control (air conditioning) 
  • Minibar 
  • Free bottled water 
  • Daily housekeeping 
  • Private bathroom 
  • Bathrobes 
  • Hair dryer 
  • Slippers 
  • Shower only 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 
  • Desk 
  • Iron/ironing board (on request) 
  • Blackout drapes/curtains 
  • Satellite TV service 
  • HDTV 
  • Free WiFi 
  • In-room safe (laptop compatible) 
  • Room service (limited hours) 
  • Down comforter 
  • Individually furnished 
  • Pillowtop mattress 
  • Pillow menu 
  • LCD TV 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.

Salzburger Hochalm - This restaurant specializes in local cuisine and serves lunch and dinner. Open select days.

Jausenstadl - Onsite restaurant. Open select days.

Salzburger Alm Biergarten - Onsite restaurant.

Pistenlounge - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Nearby Things to Do

Recreational amenities at the hotel include ski-in/ski-out access, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Hiking/biking trails nearby 
  • Sledding on site 
  • Miniature golf on site 
  • Playground on site 
  • Ski equipment rentals on site 
  • Ski lessons on site 
  • Downhill skiing on site 
  • Snowboarding on site 
  • Bicycle rentals on site 

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, sports massages, and massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily.

  • Hot stone massage 
  • Steam room in spa 
  • Reflexology 
  • Sports massage 
  • Sauna in spa 
  • Massages 


To make special requests for accessibility needs, please note them at check-out when you book your room.

Hotel Policies


Check-in time starts at 3 PM


Check-out time is 11 AM

Payment types


  • Pets allowed for an extra charge of EUR 25 per pet, per day
  • Dogs only
  • 1 per room
  • Specific rooms only
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: EUR 17.00 per person (approximately)
  • Pet fee: EUR 25 per pet, per day
  • Rollaway bed fee: EUR 20.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

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