Triple Room

Reviews of Waterloo Townhouse & Suites

4 out of 5
Waterloo Townhouse & Suites
8/10 Waterloo Road, Ballsbridge, Dublin, Dublin

Reviews

8.8

Excellent

Rating 10 - Excellent. 117 out of 217 reviews" "
Rating 8 - Good. 79 out of 217 reviews" "
Rating 6 - Okay. 12 out of 217 reviews" "
Rating 4 - Poor. 7 out of 217 reviews" "
Rating 2 - Terrible. 2 out of 217 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

May

Liked: Cleanliness, property conditions & facilities
Great place, close to everything and felt very safe!
Stayed 6 nights in Mar 2024

10/10 Excellent

Sophie

Stayed 1 night in Nov 2023

10/10 Excellent

Stuart

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find
Comfortable - Stylish and well located . Great bed , lovely bathroom - iron already in the room - nice stay
Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Attractive townhouse accommodation
Well-located hotel with excellent second shift staff. Day staff reception was not as helpful or responsive about things-to-do. Well renovated bathroom and attractive decor. Worthwhile stay.
Stayed 1 night in Aug 2023

10/10 Excellent

Thomas Edwin

Stayed 1 night in Aug 2023

10/10 Excellent

Ecem

Stayed 1 night in Jul 2023

4/10 Poor

Josh

Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely neighborhood, close to Airport bus and town, good nearby restaurants. We came from USA that day and we were able to check into our room after eating lunch.
Stayed 1 night in Mar 2020
Response from Evelyn on Mar 9, 2020
Thank you very much for your feedback. We really appreciate it. Kind regards, Evelyn

8/10 Good

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Evelyn on Mar 4, 2020
Thank you for your feedback. Much appreciated.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020
Response from Evelyn on Feb 28, 2020
Thank you very much for your feedback. Much appreciated.

10/10 Excellent

Tamas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for the price!
Stayed 2 nights in Feb 2020
Response from Evelyn on Feb 12, 2020
Thank you for your positive feedback. We really appreciate it. Kind regards, Evelyn

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely building. Staff were great. Rooms were a bit small but perfect for staying a night or two. Close to the city by bus, taxi or walking. Restaurants and shops very close by
Stayed 1 night in Dec 2019
Response from Evelyn on Dec 11, 2019
Thank you for your feedback. We really appreciate it.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite comfortable room in an excellent location.
Quite comfortable room in an excellent location.
Stayed 1 night in Oct 2019
Response from Evelyn on Dec 11, 2019
Thank you very much for your feedback. We really appreciate it.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent nearly a week in this restored Georgian townhouse which has been converted into a lovely small hotel. It's situated in a quiet, mostly residential neighborhood just a short walk from Dublin's main tourist areas. The room was charming, as well as very comfortable and well appointed, and the staff was extremely helpful and accommodating. The breakfasts, served in a conservatory overlooking the back garden, were varied and delicious. There are several very nice restaurants within a block or two as well as a grocery and pharmacy. We were extremely happy there. We would highly recommend it if you'd prefer to be out of the hustle and bustle of central Dublin.
Stayed 6 nights in Sep 2019
Response from Evelyn on Dec 11, 2019
Thank you very much for your feedback. We really appreciate it.

8/10 Good

Noel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Waterloo house
Great spot in the heart of Dublin. Free parking and very good breakfast for a fee. Comfortable bed.
Stayed 1 night in Oct 2019
Response from Evelyn on Oct 16, 2019
Thank you for your feedback. We really appreciate it.

4/10 Poor

Laurence

Business traveller
Liked: Property conditions & facilities
Stayed 1 night in Oct 2019
Response from Evelyn on Oct 8, 2019
Thank you for your feedback. We really appreciate it.

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Evelyn on Oct 8, 2019
Thank you very much for your feedback. We really appreciate it.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Great location and very welcoming staff. Breakfast in the atrium was very nice and had good variety. The hotel itself is a bit dated but in a homey way. Not a ton of amenities but they have free wifi.
Stayed 3 nights in Sep 2019
Response from Evelyn on Oct 8, 2019
Thank you for your feedback. We really appreciate it.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from Evelyn on Oct 8, 2019
Thank you for your feedback. We really appreciate it.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean & staff was welcoming. We liked that the hotel is in a quiet area. Just a tiny bit out of the way but still walkable to the center.
Stayed 2 nights in Sep 2019
Response from Evelyn on Oct 8, 2019
Thank you for your feedback. We really appreciate it.

10/10 Excellent

Verified traveller

Stayed 3 nights in Sep 2019
Response from Evelyn on Oct 8, 2019
Thank you for your feedback. We really appreciate it.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not too bad really, small lounge, no bar, bedroom and bathroom both decent size. Handy plug sockets. Iron in the room but a bit worn. There is a lift. Lots of steps upto the front door. Externally in need of a fresh coat of paint. Staff helpful and friendly
Stayed 3 nights in Sep 2019
Response from Evelyn on Sep 22, 2019
Thank you for staying with us and for your feedback. Much appreicated

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The place was lovely.... The Filter Coffee at breakfast was shocking.... The breakfast was fantastic.
Stayed 1 night in Sep 2019
Response from Evelyn on Sep 22, 2019
Thank you for your feedback and staying with us.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from Evelyn on Sep 22, 2019
Thank you for your feedback and staying with us.

10/10 Excellent

Donnah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Elias on Aug 28, 2019
Thank you very much, hope you have had enjoyed your staying here. see you soon.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2019
Response from Evelyn on Aug 15, 2019
Thank you very much for your feedback. We hope to welcome you back to Waterloo House.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Easy to access the city. Beautiful suburb
Stayed 4 nights in Aug 2019
Response from Evelyn on Aug 13, 2019
Thank you very much :)

6/10 Okay

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In excess of 200 euro for a bed(no breakfast) in a B & B is pretty poor value
Stayed 2 nights in Jun 2019
Response from Evelyn on Aug 13, 2019
Thank you for taking the time, we appreciate your feedback

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Victorian house in a nice part of Dublin. One small down side, because there was a slight mix up over my order for breakfast, I only had time for porridge at £10 Mmm. Nice staff.
Stayed 1 night in Jul 2019
Response from Evelyn on Aug 4, 2019
Thank you for your feedback. Sorry you only got to have porridge

8/10 Good

Patricia

Stayed 2 nights in Jul 2019
Response from Evelyn on Aug 13, 2019
Thank you very much for your feedback

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best B&B I've stayed in.
The property was excellent, well maintained and comfortable. Well situated for bars and restaurants and for the Aviva and RDS if heading to a concert. If there early enough the on site parking is a great extra. However can be expensive if staying for more than one night.
Stayed 1 night in Jun 2019
Response from Evelyn on Jun 19, 2019
Thank you very much for your feedback. We really appreciate it.

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from Evelyn on Jun 19, 2019
Thank you very much for your feedback. We really appreciate it.

8/10 Good

Verified traveller

Stayed 2 nights in May 2019
Response from Evelyn on Jun 19, 2019
Thank you very much for your feedback. We really appreciate it.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from Evelyn on Jun 19, 2019
Thank you very much for your feedback. We really appreciate it.

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019
Response from Evelyn on May 20, 2019
Thank you for your positive feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Booked on Hotels.com at 6 and checked in at 8 on very short notice. Great location.
Stayed 1 night in May 2019
Response from Evelyn on May 20, 2019
Thank you very much for your feedback.

6/10 Okay

Trond, Oslo, Norway

Business traveller
Liked: Cleanliness, staff & service
Quiet area with plenty of restaurants a short distance away. However, with no ventilation system, combined with a hot radiator that was impossible to turn off, sleeping with a open window became necessity, and due to traffic, it was difficult to get a good nights sleep. The shower was leaking/dripping the first night, it was fixed the next day, but this is something that housekeeping should have noticed and dealt with. Electrical socket in bathroom did not work. Staff was friendly and helpful, and breakfast was good.
Stayed 3 nights in Apr 2019
Response from Evelyn on May 20, 2019
Thank you very much for your feedback.

6/10 Okay

Verified traveller

Stayed 1 night in Mar 2019
Response from Evelyn on Apr 3, 2019
Thank you very much for your feedback. Very much appreciated.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at Waterloo house with my s.o for a weekend in Dublin, the room was very cosy and tastefully decorated keeping the period of the house in mind. The lounge area near the front door is very quiet and clean, very nice to relax after a day out. The staff were absolutely wonderful the lady who checked us in made sure to go the extra mile to ensure our stay was comfortable. Not a bad thing to say about the property and will definitely be staying agai in the future
Stayed 1 night in Mar 2019
Response from Evelyn on Apr 3, 2019
Thank you very much for your positive feedback. Very much appreciated.

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, amenities
The stuff was very helpful when I asked for a second duvet as the one I had wasn’t warm enough. The duvet was given without a cover so released how much used it was (with marks from cigarettes e.g.) which wasn’t nice to look at (I noticed only in the daytime. The running water has a very unpleasant taste (even when brushing teeth) but I gues it’s nothing to do with the property. It is located in a quiet street which is great compared to drying more central.
Stayed 2 nights in Feb 2019
Response from Irene on Mar 5, 2019
Thank you for taking the time to do this review. We really appreciate it. Kind regards, Irene

10/10 Excellent

Maudean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time in Dublin
It was close enough that we could park our car and walk. It was also very lovely.
Stayed 1 night in Jan 2019
Response from Evelyn on Jan 29, 2019
Thank you very much for your positive feedback. Very much appreciate it. Hope to see you again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from Evelyn on Dec 5, 2018
Thank your for your feedback. Very much appreciated.

10/10 Excellent

Verified traveller

Liked: Staff & service
Stayed 1 night in Nov 2018
Response from Evelyn on Dec 5, 2018
Thank you for your positive feedback.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the office. Bed was comfy and breakfast excellent
Stayed 1 night in Nov 2018
Response from Evelyn on Dec 5, 2018
Thank you for your positive feedback. Very much appreciated.

4/10 Poor

Lorna, Ireland

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Unfortunately, the hotel did not live up to the descriptions given by other guests and in terms of facilities and services does not appear to warrant a 4-star rating. The room was clean but very small and with very dated with worn furniture. There were no spare pillows and the bed was poorly prepared with an undersheet that was not fitted and was too small for the bed, exposing the mattress cover. There was no desk. The heating was difficult to adjust ( we are familiar with central heating). The staff were welcoming and breakfast sufficient. However, the room did not compare favourably on decor or price with other similar etsablishments in the area.
Stayed 2 nights in Nov 2018
Response from Evelyn on Dec 5, 2018
Thank you for your feedback. We appreciate it. Kind regards,

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018
Response from Evelyn on Nov 14, 2018
Thank you very much fore your positive feedback.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Outdated
Outdated
Stayed 1 night in Nov 2018
Response from Evelyn on Nov 14, 2018
Thank you for your feedback.

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2018
Response from Evelyn on Nov 14, 2018
Thank you very much fore your positive feedback.

8/10 Good

Phuong Helen

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2018
Response from Evelyn on Nov 14, 2018
Thank you very much fore your positive feedback.

8/10 Good

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Evelyn on Oct 10, 2018
Thank you very much for your feedback.