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Reviews of Hotel Riu Plaza The Gresham Dublin

4 out of 5
Hotel Riu Plaza The Gresham Dublin
23 Upper O Connell Street, Dublin, Dublin

Reviews

8.8

Excellent

Rating 10 - Excellent. 813 out of 1347 reviews" "
Rating 8 - Good. 334 out of 1347 reviews" "
Rating 6 - Okay. 106 out of 1347 reviews" "
Rating 4 - Poor. 55 out of 1347 reviews" "
Rating 2 - Terrible. 39 out of 1347 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great trip, great hotel
Stayed 6 nights in May 2024

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Location superb
Stayed 1 night in Mar 2024
Response from Hotel Riu Plaza The Gresham Dublin on May 9, 2024
Dear Tracey,It is very gratifying to read your phenomenal feedback.It makes every effort paid off.We are glad to read the location helped make your stay memorable.Have a beautiful day, Tracey!Kindest Greetings,Hotel Riu Plaza The Gresham DublinOnline Reputation Manager

10/10 Excellent

Thomas, Beaver Falls

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an awesome 9 day stay at the Grisham. Great and always helpful staff. Located in easy walking distance to all major sites, shopping, and bars & restaurants. Highly recommend this hotel in Dublin city center.
Stayed 9 nights in Apr 2024
Response from Hotel Riu Plaza The Gresham Dublin Online Reputati on May 9, 2024
Dear Thomas,We are so happy to read you had a nice holiday.Thank you very much for your outstanding rating, it does makes us want to continue working for wonderful guests like you.We wish to see you again very soon, Thomas.Loving Greetings! Hotel Riu Plaza The Gresham DublinOnline Reputation Manager

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel booked for my fathers 70th birthday and his first time in dublin. Staff were all really friendly, breakfast was amazing, we had drinks and lunch when we arrived,really fresh and tasty, great walking distance and easy taxis to places we visited further away. Our room was quite far and had to take two elevators to get there but was clean and modern and had everything we would need,we had an issue with safe but they came up and corrected it for us. Beautiful bathroom with rainfall shower, comfy twin beds. They even left a happy birthday plate which really made my dad's stay that extra special so thankyou... The only thing I would say is our room was quite dark as we looked onto an ally way and one evening we did witness a single man being attacked by a group of males from looking out of our window. Which we reported to the hotel. Just need to have your wits about you walking around the road especially in the evening as quite a few groups of dodgy people. This didn't deter us and we would book again just maybe the opposite side of the hotel where we saw had lighter and briggter rooms.
Stayed 2 nights in Apr 2024

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel right in city center
Stayed 1 night in Apr 2024
Response from Online Reputation Manager on May 8, 2024
Dear Teresa,Thank you very much for taking the time to rate us, as it is of utmost importance for us to detect if everything is going well thanks to our wonderful guests, and we see that in your case this was the case and you enjoyed a pleasant and enjoyable time in our company.We would love to have you visit us again soon and provide you with a better experience.Yours faithfully,Hotel Riu Plaza The Gresham DublinOnline Reputation Manager

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hitel
Stayed 1 night in Apr 2024
Response from Online Reputation Manager on May 8, 2024
Dear John,we appreciate you taking the time to share your great review here! We look forward to hosting you again in the near future. We wish you all the best, Hotel Riu Plaza The Gresham DublinOnline Reputation Manager

10/10 Excellent

Verton W Gibson

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an awesome property. The staff was attentive, helpful, knowledgeable, polite, and resourceful..
Stayed 2 nights in Apr 2024
Response from Online Reputation Manager on May 6, 2024
Dear Verton W Gibson,Thank you for choosing us for your holidays.It is great to hear you have enjoyed your stay. We appreciate you taking the time to submit your review. We hope to welcome you back soon. Kind regards, Hotel Riu Plaza The Gresham DublinOnline Reputation Manager

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The RIU met all our expectations, staff were very accommodating and were able to give us a room change on our second night.( we were there for 5 nights) The hotel was centrally located and we could easily walk to all the major sites( definitely got our steps in everyday)
Stayed 5 nights in Apr 2024
Response from Hotel Riu Plaza The Gresham Dublin Online Reputati on May 7, 2024
Dear Christine,We will pass on your fantastic review to our lovely staff.Thank you very much for being our guest!The best news is readin gyou had a ncie time.We would love to welcome you again very soon, Christine.Warmest Regards,Hotel Riu Plaza The Gresham DublinOnline Reputation Manager

10/10 Excellent

Stephen, Llanelli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well maintained hotel close to all that Dublin has to offer as a city.
Stayed 2 nights in Apr 2024
Response from Online Reputation Manager on May 2, 2024
Dear Stephen,On behalf of the whole team, we thank you for your positive feedback, as it is very motivating for us to know that we are moving in the right direction.We hope that you will choose us again soon to spend a few days with us for another unforgettable experience.Yours faithfully,Hotel Riu Plaza The Gresham DublinOnline Reputation Manager

10/10 Excellent

Jacqueline

Travelled with group
Our room was lovely and spaciousness. The breakfast was really good. The staff were all very friendly and helpful and always asked if we needed anything. Would definitely stay there again.
Stayed 3 nights in Apr 2024
Response from Online Reputation Manager on May 3, 2024
Dear Jacqueline,Thank you for your review and for spending time with us.We're glad we were able to live up to the expectations you had of us.It would be great to welcome you soon again! Until then, we wish you all the best.Hotel Riu Plaza The Gresham DublinOnline Reputation Manager

8/10 Good

Sanjiv

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Apr 2024
Response from Hotel Riu Plaza The Gresham Dublin Online Reputati on Apr 23, 2024
Dear Sanjiv,It is so nice to learn you enjoyed your stay.Thank you very much for making every effort worthwhile.Our lovely staff will be very pleased.Your evaluation makes us want to continue working to offer the best service.We wish you a lovely day, Sanjiv!Warmest Regards,Hotel Riu Plaza The Gresham DublinOnline Reputation Manager

10/10 Excellent

STEPHEN, Greenfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nicely upgraded. Breakfast was great. Staff outstanding and accommodating. We got in very early from USA, checked in, they held our baggage. We explored a bit. They texted me shortly thereafter to let me know the had my room ready. This was much appreciated, as we were very tired.
Stayed 2 nights in Apr 2024
Response from Online Reputation Manager on Apr 23, 2024
Dear STEPHEN,It was a real pleasure for us to receive your complimentary comments and to note that you greatly appreciated different aspects of the hotel that contributed to your highly satisfactory experience. We look forward to your return and the opportunity to provide you with another memorable experience in our facilities. We look forward to welcoming you with open arms.Yours faithfully,Hotel Riu Plaza The Gresham DublinOnline Reputation Manager

10/10 Excellent

Damian Wade

Stayed 2 nights in Apr 2024

10/10 Excellent

Surendra, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing Propety!
Stayed 1 night in Apr 2024
Response from Online Reputation Manager on Apr 19, 2024
Dear Surendra,Thank you for your great review and for spending time with us at the Hotel Riu Plaza The Gresham Dublin.It would be great to welcome you soon again! Until then, we wish you all the best.Hotel Riu Plaza The Gresham DublinOnline Reputation Manager

10/10 Excellent

Stacey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greta property in the main area of Dublin. Rooms have been upgraded, modern and fresh. Not far to walk to Temple bar and other tourists attractions.
Stayed 2 nights in Apr 2024
Response from Online Reputation Manager on Apr 19, 2024
Dear Stacey,Thank you very much for your nice words and for your evaluation. We are very happy that you had a good holiday with us! We look forward to welcoming you again soon in one of our premises. With our best wishes we remain,Hotel Riu Plaza The Gresham DublinOnline Reputation Manager

10/10 Excellent

Sarah

Travelled with partner
Liked: Amenities, property conditions & facilities
Amazing location and beautiful property would definitely stay here again
Stayed 3 nights in Apr 2024
Response from Online Reputation Manager on Apr 19, 2024
Dear Sarah,thank you for your feedback. It was a pleasure having you stay with us and we are glad that you enjoyed all aspects of our property.We look forward to welcoming you again in one of our worldwide premises.Best wishes, Hotel Riu Plaza The Gresham DublinOnline Reputation Manager

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024

6/10 Okay

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fire alarm went off twice a day everyday at terrible times, room was on a sub level with views of an alley, two different elevators, one up then one down to get the room. The room itself was very nice, comfortable bed, modern and clean.
Stayed 2 nights in Apr 2024
Response from Online Reputation Manager on Apr 17, 2024
Dear David,Thank you very much for choosing Riu and for sharing your feedback.While we are glad to find that you enjoyed the rooms comfort and cleanliness, however, we are saddened to find that you encountered the mentioned inconveniences and that this overshadowed your experience. We apologize for the disturbance of the fire alarm sounding.Your comments will be forwarded to the responsible department for a proper follow up, in order to reassure to improve our guest’s service and we do hope that we will have the opportunity to welcome you back again for a true RIU experience!We remain with best wishes, Hotel Riu Plaza The Gresham DublinOnline Reputation Manager

8/10 Good

James

Stayed 1 night in Apr 2024

4/10 Poor

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The room was wonderful and the location was very convenient. However, the staff was very rude. I feel like I was treated poorly, despite spending good money to stay here. Plenty of other options in Dublin.
Stayed 1 night in Apr 2024
Response from Hotel Riu Plaza The Gresham Dublin Online Reputati on Apr 17, 2024
Dear Stephanie,Thank you for sharing your thoughts with regards to your recent stay.We are very sorry to learn that you were disappointed with your experience at our hotel.Please accept our apologies, we will inform the different departments.We hope you are not deterred from choosing to stay with us again in the future and to give us the chance to provide you with the excellent level of customer service that we pride ourselves in delivering.Best Regards,Hotel Riu Plaza The Gresham DublinOnline Reputation Manager

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Irene

Travelled with partner
Liked: Property conditions & facilities
Modern but still has the traditional feel.
Stayed 4 nights in Apr 2024
Response from Hotel Riu Plaza The Gresham Dublin Online Reputati on Apr 15, 2024
Dear Irene,We are so pleased to read that your experience was a positive one.Our team do their best to make every guest’s stay memorable.Thank you for choosing us!We really look forward to welcoming you again soon, Irene.Kindest wishes,Hotel Riu Plaza The Gresham DublinOnline Reputation Manager

10/10 Excellent

Brian Roy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central and staff excellent
Stayed 4 nights in Apr 2024
Response from Hotel Riu Plaza The Gresham Dublin Online Reputati on Apr 15, 2024
Dear Brian Roy,We count ourselves lucky for our lovely guests. It is a delight to be able to read your fantastic feedback.Thank you!We will receive you with open arms, Brian.Kindest wishes,Hotel Riu Plaza The Gresham DublinOnline Reputation Manager

6/10 Okay

Mitchell

Disliked: Staff & service
We booked a King Bed room. The room we checked into had a double bed. We had to unpack quickly in order to make a dinner reservation. We returned to the front desk after dinner to tell them about the mistake. They acknowledged the mistake, but said we could only have a larger room if we paid an upcharge. Tired, we decided to stay in the original room. Not about the money, just the attitude. 3 stars is a charitable rating. This hotel is not very good.
Stayed 1 night in Apr 2024
Response from Online Reputation Manager on Apr 15, 2024
Dear Mitchell,Thank you for providing your honest feedback.It is unfortunate to hear you weren't completely satisfied with your recent experience, as our policy is to make every attempt to please our guests.You may rest assured that we will share all your impressions with our management team for a proper follow up as guest service is our absolute main priority and we sincerely hope that we will have the opportunity to welcome you back again for a more satisfying experience.With our best wishes we remain,Hotel Riu Plaza The Gresham DublinOnline Reputation Manager

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and large breakfast
Stayed 2 nights in Apr 2024
Response from Online Reputation Manager on Apr 15, 2024
Dear James,Thank you so much for your review!It was a pleasure to have you with us. We are glad to know how much you enjoyed your stay, in the Hotel Riu Plaza The Gresham Dublin. It is our hope to be able to welcome you back for many stays to come!Best wishes, Hotel Riu Plaza The Gresham DublinOnline Reputation Manager

8/10 Good

Kiah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay!
Stayed 1 night in Apr 2024
Response from Online Reputation Manager on Apr 15, 2024
Dear Kiah,we appreciate you taking the time to share your review here!We look forward to hosting you again in the near future. We wish you all the best,Hotel Riu Plaza The Gresham DublinOnline Reputation Manager

10/10 Excellent

Lynette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Staff were super helpful and was definitely good value for money.
Stayed 2 nights in Mar 2024
Response from Hotel Riu Plaza The Gresham Dublin Online Reputati on Apr 12, 2024
Dear Lynette,It is great to learn about your positive feedback.Our best reward is learning our beautiful guests enjoyed their holiday.Thank you very much.We cannot wait to see you again very soon, Lynette!Kindest Greetings,Hotel Riu Plaza The Gresham DublinOnline Reputation Manager

10/10 Excellent

Shawn

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was unbelievable. Everyone, from reception to wait staff to the manager were incredibly friendly and helpful. Special mention for George who helped us with suggestions, taxis and everything else. Rooms were large and comfortable. Drains were a little slow in our bathroom but we forgot to inform them so that's on us. Not far from most attractions, only 10-20 minutes walk. Would highly recommend you stay at this hotel.
Stayed 4 nights in Apr 2024
Response from Hotel Riu Plaza The Gresham Dublin Online Reputati on Apr 10, 2024
Dear Shawn,We endeavour to go above and beyond to ensure our guests have a memorable experience.That is why it is so rewarding to learn about your review. We are so happy to read you loved your stay.Thank you very much, Shawn!We will be waiting for your next visit.Warmest Regards,Hotel Riu Plaza The Gresham DublinOnline Reputation Manager

8/10 Good

Philomena

Liked: Amenities
Lots of beautiful art and mirrors and staff very helpful and friendly.
Stayed 1 night in Apr 2024
Response from Hotel Riu Plaza The Gresham Dublin Online Reputati on Apr 9, 2024
Dear Philomena,It is great to learn about your positive feedback.Our best reward is learning our beautiful guests enjoyed their holiday.Thank you very much, Philomena.We cannot wait to see you again very soon!Warmest Greetings,Hotel Riu Plaza The Gresham DublinOnline Reputation Manager

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024

10/10 Excellent

Christopher James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Maureen

Stayed 1 night in Mar 2024

10/10 Excellent

Andrew

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast!
Stayed 2 nights in Mar 2024
Response from Hotel Riu Plaza The Gresham Dublin Online Reputati on Apr 2, 2024
Dear Andrew,We endeavour to go above and beyond to ensure our guests have a memorable experience.That is why it is so rewarding to learn about your review. We are so happy to read you loved it.We will be waiting for your next visit.Warm Regards, Andrew,Hotel Riu Plaza The Gresham DublinOnline Reputation Manager

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is in a safe area, clean, near transportation, has a restaurant, provides breakfast and is near shopping. The bus from the airport leaves you in from of the hotel and it’s only 8 euros.
Stayed 5 nights in Mar 2024
Response from Hotel Riu Plaza The Gresham Dublin Online Reputati on Apr 2, 2024
Dear Maria,We are truly grateful for your stupendous feedback.It is very pleasing to learn you liked your experience and we look forward to hosting you again soon.Thank you very much!Best wishes, Maria,Hotel Riu Plaza The Gresham DublinOnline Reputation Manager

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
True 4 star hotel in every way. Only thoughts would be pneumatic tyres to cleaning trolleys to reduce corridor noise in the early mornings.
Stayed 4 nights in Mar 2024
Response from Hotel Riu Plaza The Gresham Dublin Online Reputati on Apr 2, 2024
Dear David,We are grateful for your outstanding feedback.It is rewarding to read you enjoyed your stay at our hotel.We take note of your observation and we will continue working to make every stay memorable.We cannot wait to host you again.Loving Greetings,Hotel Riu Plaza The Gresham DublinOnline Reputation Manager

10/10 Excellent

Philip Norman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, friendly staff, breakfast was spot on with plenty of choice. Relaxed atmosphere in the bar.
Stayed 3 nights in Mar 2024

10/10 Excellent

Mary

This was a beautiful property and was so convenient and comfortable.
Stayed 2 nights in Mar 2024
Response from Online Reputation Manager on Mar 19, 2024
Dear Mary,We are very pleased with the feedback you have given us, from which we gather that you have enjoyed your stay with us and that you have fond memories of your stay.We would love to have you visit us again, so that we can meet your expectations again.Come back soon!Yours faithfully,Hotel Riu Plaza The Gresham DublinOnline Reputation Manager

10/10 Excellent

Simon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great overnight at the hotel, staff very friendly and accommodating and the whole stay was hassle free. Enjoyed the excellent breakfast.
Stayed 1 night in Mar 2024

10/10 Excellent

Mary

Liked: Amenities, property conditions & facilities
Great central location to enjoy all the areas of Dublin a walk or bus ride away
Stayed 7 nights in Mar 2024

10/10 Excellent

Patricia Cristina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, nice rooms, great breakfast, bar & restaurant...super walkable to most sights
Stayed 5 nights in Mar 2024
Response from Online Reputation Manager on Mar 19, 2024
Dear Patricia Cristina,Thank you very much for choosing us and for sharing your review about your last stay.We appreciate your comments regarding your stay.We look forward to hosting you again in the near future.Kind regards,Hotel Riu Plaza The Gresham DublinOnline Reputation Manager

8/10 Good

Randy

Travelled with partner
Liked: Cleanliness, staff & service
The hotel is a bit dated but the overall stay was good.
Stayed 7 nights in Mar 2024
Response from Online Reputation Manager on Mar 14, 2024
Dear Randy, Thank you for the lovely review!We are delighted to hear you enjoyed your time at Hotel Riu Plaza The Gresham Dublin! The happiness and satisfaction of our guests is our top priority and for this reason your praise lets us know we are doing our job well.Please note that we are constantly making improvements in this house. For example, we opened a completely new wing in 2022 and renovated some areas in 2023.We do hope to host you again soon for the perfect stay you deserve.With appreciation, Hotel Riu Plaza The Gresham DublinOnline Reputation Manager

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy to getting a round of Dublin. Breakfast is great!
Stayed 6 nights in Mar 2024
Response from Online Reputation Manager on Mar 19, 2024
Dear Michelle,Thank you so much for taking the time to write a review. We are very happy to hear that we were able to provide you with a great experience.It was a pleasure having you as our guest, and we look forward to welcoming you again on your next visit to our area.Best Regards, Hotel Riu Plaza The Gresham DublinOnline Reputation Manager

10/10 Excellent

Elizabeth Anne, Whitby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast every morning was amazing. Everything was always hot. We would definitely return here next time in Dublin. Staff were all very friendly.
Stayed 6 nights in Mar 2024
Response from Hotel Riu Plaza The Gresham Dublin Online Reputat on Mar 11, 2024
Dear Elizabeth Anne,We thank you very much for taking the time to leave your outstanding evaluation.It is fantastic to learn you enjoyed your stay.We would like to welcome you again soon, Elizabeth Anne.Wishing you, all the best.Kidest Regards!Hotel Riu Plaza The Gresham DublinOnline Reputation Manager

10/10 Excellent

PHILLIP, Del Rey Oaks

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
al good at RUI
Stayed 2 nights in Mar 2024
Response from Hotel Riu Plaza The Gresham Dublin Online Reputati on Mar 11, 2024
Dear Phillip,We are so pleased to read that your experience was positive.And we are so thankful for your lovely remarks, it is very much appreciated, since our team do their best to make every guest’s stay memorable.Thank you!We wish you a beautiful day.Kindest Greetings!Hotel Riu Plaza The Gresham DublinOnline Reputation Manager

4/10 Poor

Kristin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We stayed 3 different nights during the week. Maria was horrible. She put us on a floor with construction that was NOT accessible by the elevator and didn't say a word. Our 2 time was wonderful and the gentleman was great. Our 3rd time we ended up with Maria at the front desk and again she gave us a room that was so small we could not open our suitcases saying "nothing else was clean" (it was after 4PM). She did nothing to change our rate. Other than Maria the hotel staff was great!
Stayed 1 night in Feb 2024
Response from Online Reputation Manager on Mar 8, 2024
Dear Kristin,Thank you for your comment,We are sorry that you left our facilities with those feelings.It is surprising to us what he tells us and we hope that you understand that he did not give you that room to bother you, since our intention is that our guests enjoy wonderful stays with us.We apologize if she didn't feel well.We would like you to give us the opportunity to welcome you again in one of our facilities and, thus, be able to present to you the wonderful experience that we are used to offering 100% satisfactory.Yours faithfully,Hotel Riu Plaza The Gresham DublinOnline Reputation Manager

10/10 Excellent

Yvonne

Liked: Amenities
The whole experience was delightful staff, management, food service, and top notch consistent customer service
Stayed 7 nights in Feb 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location, though quiet at night. Excellent breakfasts. Wouldn't hesitate to book again.
Stayed 3 nights in Feb 2024
Response from Online Reputation Manager on Feb 23, 2024
Dear John,Thank you for your wonderful words, which we will share with our great team. That way, we can make sure you were pleased in every way.We look forward to your next visit and hope that we can once again achieve your utmost satisfaction.See you then!Yours faithfully,Hotel Riu Plaza The Gresham DublinOnline Reputation Manager

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, room was clean and staff were always friendly. We were able to leave our luggage before check in and on the day we checked out so we didn’t have to carry it round. Would definitely stay here again if I come back to Dublin.
Stayed 1 night in Feb 2024

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Property having decoration completed, this not disclosed on arrival or check in, when at floor, whole floor being decorated, workmen all along corrider working, on returning to room, workmen working on room and asked to come back to room in 30mins, again bot advised, on discuuing with reception they did kindly provide a different room which meant having to oack room up and move everything to new room, apart from this hotel and staff very professional & friendly
Stayed 3 nights in Feb 2024
Response from Online Reputation Manager on Feb 22, 2024
Dear Mary,Thank you for visiting us.We are glad to hear that you enjoyed your stay and we are pleased to note your feedback as it is very important for us to know your impressions.Please visit us again soon at any of our facilities, we look forward to providing you with the 100% satisfactory experience that we are known for.Yours faithfully,Hotel Riu Plaza The Gresham DublinOnline Reputation Manager