Standard Room, 2 Double Beds
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Reviews of Relax Inn & Suites

2.5 out of 5
Relax Inn & Suites
2184 US Hwy 441 South, Dublin, GA

Reviews

6.6
Rating 10 - Excellent. 21 out of 87 reviews" "
Rating 8 - Good. 18 out of 87 reviews" "
Rating 6 - Okay. 22 out of 87 reviews" "
Rating 4 - Poor. 11 out of 87 reviews" "
Rating 2 - Terrible. 15 out of 87 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

4.6/10

Amenities

6.0/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Kerrie

Disliked: Staff & service, property conditions & facilities
Desk clerk insisted I pay a fee for using a credit card. PLUS she did not have a no smoking room on the main floor, which meant I had to take stairs to my room. I have 3 herniated discs in my back. Shed didn't think that should prohibit me from climbing stairs while carrying my luggage. She was insistent I pay the extra charge and I refused since it was NOT included in my reservation. I am 87 years old and a bit frail. I should have been treated better than this. She said I would not be charged for the room. I hope so.
Stayed 1 night in Dec 2023

10/10 Excellent

Carri

Stayed 1 night in Nov 2023

10/10 Excellent

Teddy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Priced right clean and safe
Stayed 1 night in Nov 2023

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

2/10 Terrible

Johnathon

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room had a bad Oder to it, door kept sticking, bed was hard, never will go to this hotel again
Stayed 1 night in Feb 2023

6/10 Okay

Harold

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2022

4/10 Poor

Ricky

Business traveller
Liked: Staff & service
Disliked: Amenities
Liked that i is close to food Didnt like the roaches and the fact that someone opened my door in the middle of the night. Thank God i had the security latch on.
Stayed 1 night in Sep 2022

10/10 Excellent

Zuri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 3 nights in Jul 2022

10/10 Excellent

Cynthia

Stayed 1 night in Jun 2022

8/10 Good

Zuri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty decent
Stayed 3 nights in Jun 2022

2/10 Terrible

karen

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Sheets were dirty.. room had a smell to it. Staff was nice
Stayed 1 night in May 2022

2/10 Terrible

Vontasha

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Nothing!!
Stayed 3 nights in Nov 2021

6/10 Okay

Doug

Liked: Room comfort
Get what you pay for, though there was an upcharge since I used a credit card! Run down place, clean, slept good.
Stayed 1 night in Oct 2021

6/10 Okay

Jerry

Travelled with family
The motel was ok, not great, but they cancelled my reservation without notice and charged $3 more for using my credit card!
Stayed 1 night in Oct 2021

2/10 Terrible

Brittney

Disliked: Staff & service, room comfort
Was told no space after paying, then got bare room
I prepaid for my stay, but upon arrival, the clerk told me she was worried because she didn't have any rooms left. I explained I had already paid for the room and it was guaranteed; she stated that there was a "housekeeping problem" and that they hadn't finished cleaning all the rooms that day. She said to give her a moment and she would double check, but that she wasn't sure she could get me the type of room I paid for... I waited for her to come back, and she seemed to have fixed the issue and told me she hoped I had no issue being on the 2nd floor. I told her it was not a problem, as I was just super exhausted since it was middle of the night and needed to sleep. Upon entering the room, it seemed very bare. I realized it was missing the couch and refrigerator that I had paid for with my room type. There were also no pillow cases on the pillows, nor towels or washcloths in the room. I tried calling the front desk from my phone, since there was no phone in the room either. No answer. At this point I was far too tired to deal with the issue and fell asleep since I had been driving so long. This was one of the worst stays I've experienced, partially because the hotel clearly is allowing rooms to be oversold when they know they don't have adequate amenities or even clean rooms.
Stayed 1 night in May 2021

10/10 Excellent

Eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a clean room with a love seat, mini fridge & microwave.
Stayed 1 night in May 2021

8/10 Good

Calvin

Relax in
It was clean to sleep in but definitely needs remodeling and painting and new mirrors fixtures and smell
Stayed 2 nights in May 2021

8/10 Good

Verified traveller

Stayed 1 night in Feb 2021

6/10 Okay

Verified traveller

Business traveller
Stayed 4 nights in Feb 2021

2/10 Terrible

Verified traveller

Stayed 1 night in Dec 2020

2/10 Terrible

Frankie

Business traveller, Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Firstly, I reserved two rooms for a one night stay however i arrived a day earlier and purchased two rooms. I was told when i initially checked in that all i had to do was come to the office before check out and there would be no need to switch rooms. The following morning i went to the office as directed and was told by another staff member(Indian female) that they had only one king size bed available and wasn't able to fulfill my reservation. To have two double beds wasn't an issue for me however she charged more than my guaranteed reservation price because of her lack of ability to fill reservation which I feel is bate amd switch to lure customers in. Secondly, the rooms were horrific. While I didn't expect 5 star status i did expect cleanliness. The walls in the bathroom were covered dirty yellowish stains apparently from a lack of cleaning. The minifridge had some type of substance all over it that looked like something had exploded on it and the walls behind it. There was mold on the wall in the bathroom. There was even disgusting kitchen cabinets on the wall next to the sink. The saying is you get what you pay for but in this instance i was overcharged as the place isn't worth a dime and need to be demolished. Save yourself some grief and protect your health by going somewhere else.
Stayed 1 night in Nov 2020

10/10 Excellent

Belinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It were nice and clean and friendly people i just in joyed my self.
Stayed 3 nights in Oct 2020

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
They charge me a processing fee for using of charge card.
Stayed 1 night in Oct 2020

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2020

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accommodating
It was ok
Stayed 1 night in Jul 2020

10/10 Excellent

Manuel

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for a great price
Had a great stay here & I must say that the staff was excellent. The only downside is that it doesn't do the continental breakfast thing but it's ok because there's enough restaurants to accommodate. There were no problems with bugs or anything else & I definitely look forward to staying here again in the future.
Stayed 2 nights in Jun 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2020

8/10 Good

Kyle

Liked: Cleanliness, staff & service, room comfort
Nice stay for a great price
Stayed 2 nights in Apr 2020

2/10 Terrible

Cayr

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good. But need breakfaat we or people travel too far and some dont have much money too eT at tge resturant. Expecally when they have kids
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2020

8/10 Good

Clinton

Liked: Cleanliness, staff & service
Had to stay a second night due to weather. Able to do laundry but a little noisy this time.
Stayed 1 night in Jan 2020

8/10 Good

Clinton

Liked: Cleanliness, staff & service
Perfect for a last minute stop on my trip. Nothing fancy but good for the price.
Stayed 1 night in Jan 2020

4/10 Poor

ELAINE

Liked: Cleanliness
Disliked: Property conditions & facilities
The room was clean. There was damage to the walls. There was no hot water at the sink. Microwave was unplugged. No hair dryer or iron and no hangers.
Stayed 1 night in Jan 2020

10/10 Excellent

Cherri

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Keith

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
It was dirty no coffee pot no nothing I Glad there was a gas station real close so I can get coffee and snacks I can’t believe a hotel didn’t have a coffee pot in the room nothing I mean I know the room is cheap but expect to get something for your money but we made it through it was OK
Stayed 2 nights in Sep 2019

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Health Inspection needed ASAP
Had roaches EVERYWHERE!!!
Stayed 1 night in Aug 2019

6/10 Okay

Sebrina

Liked: Staff & service
Disliked: Cleanliness
Great area.....room was not cleaned thoroughly but it was worth the price
Stayed 1 night in Jun 2019

2/10 Terrible

Ron, Milledgeville ga.

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Run down and in disrepair. No cofee maker. Ceiling falling in. Like they provided just enough .
Stayed 1 night in May 2019

10/10 Excellent

Lane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

6/10 Okay

Michell

Travelled with family and small children
Liked: Cleanliness, staff & service
The customer service was great but the condition of the place left much to be desired.
Stayed 1 night in Apr 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Our room had dirty spreads on bed, no batteries in smoke alarm, old
Stayed 7 nights in Mar 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
what time is breakfast?
would have been nice if they would have mentioned the breakfast time somewhere, on their website in the lobby, in the rooms, or if the lobby person would have mentioned it. but we were too late and had to go to burger king instead
Stayed 1 night in Mar 2019

8/10 Good

Donnie

Liked: Staff & service, room comfort
Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Mar 2019

4/10 Poor

Verified traveller

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Room was not up to par. Leak from toilet base all over bathroom floor. Mildew on shower head and around base of toilet. Freezer needed defrosting, couldnt use it. Beds were terribly uncomfortable. Noisy.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2019