Ratings based on 651 Verified Reviews

4.0 out of 5
77% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from London

Facilities at the hotel couldn’t be better

Posted 25-Apr-2018
Absolutely wonderful and can’t wait to return. Hotel is in a subperb location right on the beach with its own beach club and pool bar, excellent weather and couldn’t want for more.
Comment from Hotel Management
25-Apr-2018 by Habtoor Grand Resort, Hotel Management
Dear Valued Guest, First of all, thank you for choosing Habtoor Grand Resort, Autograph Collection again and thank you for this wonderful feedback, so with the perfect score! Our location is one of the many things we are indeed proud of for its accessibility to many different establishments you can also visit for both leisure and convenience. Thank you for recognizing the facilities as well. We’re pleased to know you liked it. Once again, thank you for staying at Habtoor Grand Resort, Autograph Collection and we hope to see you again! Yours sincerely, Daisy Fuentes Jomoc Guest Relations Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

Amazing!

Posted 23-Apr-2018
Cannot fault hotel in any way. Plus it is seconds from the beach and minutes from main JBR walk. Went for a girls hol but also a family friendly hotel. Would definitely stay again.
Comment from Hotel Management
24-Apr-2018 by Habtoor Grand Resort, Hotel Management
Dear Guest, We are so grateful for the time you have taken to write a review of your experience with us on Expedia. Your thoughtful and descriptive review encourages us further to provide best memorable experiences to our valued guest like you. Our team was very proud of their achievement for making your stay truly an enjoyable one. It is indeed our pleasure to be of service to you and we look forward to welcoming you back soon at the Habtoor Grand Resort. Best regards, Daisy Fuentes Jomoc Guest Relations Manager
4 out of 5
Recommended
for Everyone
by A verified traveller from Oxfordshire

Good hotel but avoid during peak times.

Posted 11-Apr-2018
Pros: Good facilities and clean.
Cons: Check-in staff were a touch arrogant and a little inept.
Location: Good location. Lots of restaurants nearby with a pleasant walk.
Good hotel, clean with lots of facilities. I would return however but not during peak times i.e.. Easter holidays. The hotel when at full capacity was far too over crowded. The buffet breakfast, whilst food was excellent it was like an ant nest. Insufficient facilities when hotel is full for most popular activities i.e. pool loungers. Restaurants were good, food was good (apart from the steak - which is not surprising in a muslin country) but over priced. Far better value in restaurants with a short walk from hotel. One point of warning is to check itemised billing. They make it very complicated and I was charged for a meal I did not have and it took two attempts at explaining to them which wasted about one hour of their time and mine however they did albeit reluctantly refund the amount.
Comment from Hotel Management
12-Apr-2018 by Habtoor Grand Resort, Hotel Management
Dear Guest, Thank you for taking the time to write a review of your stay with us. We are delighted to hear about your recent visit with us and really appreciate your feedback about the food, various facilities as well as the location of the resort. Further, please be assured that we have taken notes of the things which you find unsatisfactory and will certainly take the necessary action It is our pleasure to serve you and we look forward to welcoming you again at the Habtoor Grand Resort, Autograph Collection Hotel. Best regards, Daisy Fuentes Jomoc Guest Relations Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

Comfortable hotel

Posted 10-Apr-2018
We had a very relaxed 3 nights stay. The service was very good and we felt paying extra to use the club lounge was very worthwhile.
Comment from Hotel Management
12-Apr-2018 by Habtoor Grand Resort, Hotel Management
Dear Guest, Thank you for taking the time to share your experience in our resort. We are delighted to hear about your recent visit with us and really appreciate your feedback and thank you for recognizing the level of service exhibited by our associates. Our team endeavor each day to provide heartfelt hospitality to our valued guest like you and they were glad to receive your appreciative feedback. It is our pleasure to serve you and we look forward to welcoming you again at the Habtoor Grand Resort, Autograph Collection Hotel. Best regards, Daisy Fuentes Jomoc Guest Relations Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

Top hotel, magnificent facilities,excellent people

Posted 16-Mar-2018
Love this hotel, excellent restaurants and bars, pools and beach. But what really stands out are the people, patient, helpful and with a smile.
Comment from Hotel Management
20-Mar-2018 by Habtoor Grand REsort, Hotel Management
Dear Guest, Thank you so much for your comprehensive and thoughtful review. We love that you were so impressed with many aspects of your stay and particularly our top class facilities and most especially our excellent customer service. Our team was very happy to receive your feedback and they were proud of their achievement for making your stay an enjoyable one. It is our pleasure to be of service to you and we look forward to hosting you again the Habtoor Grand Resort, Autograph Collection Hotels. Best regards, Daisy Fuentes Jomoc Guest Relations Manager
4 out of 5
Recommended
for Everyone
by A verified traveller

I Liked It

Posted 12-Mar-2018
Good location & Amenities. Slightly more local/traditional styling/architecture/decor which is why I chose it. Close to the beach and Marina. Walkable to subway. We opted for a club room option which gave us access to a higher floor lounge for afternoon teas, breakfast, and happy hour (which we never made it to). The outdoor section here had a particularly nice view of the beach as well as frequent views of sky divers. Overall I thought the package worthwhile, however I expected a higher floor and we were placed on the 5th floor. We had to wait a bit for the room because they were operating at maximum but that was understandable as we arrived early. I would go back here mostly because the place had a bit more character than surrounding hotels.
Comment from Hotel Management
14-Mar-2018 by Habtoor Grand Resort, Hotel Management
Dear Valued Guest, Thank you for taking the time to share your review. We are overjoyed reading your feedback. And it is within our great delight to know that you enjoyed your stay. Our location is one of the many things we are proud of as it is accessible to many establishments which makes it hopeful for our guests’ convenience. We’re glad you liked it. Thank you for all these beautiful comments. We are pleased to know that you liked the ambience and enjoyed are facilities. Thank you for the recognition. We do apologize if there was any inconvenience encountered during your stay or if we did not meet your expectations in any way. But we heard you and your thoughts are well taken. Thank you for your suggestion as well. Once again, thank you for staying at Habtoor Grand Resort, Autograph Collection and we hope to see you soon again in your next trips in Dubai! Yours sincerely, Daisy Fuentes Jomoc Guest Relations Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from glasgow

Brilliant

Posted 27-Feb-2018
Great hotel have absolutely no complaints nothing was too much bother all staff were. attentive and accommodating
Comment from Hotel Management
1-Mar-2018 by Habtoor Grand Resort, Autograph Collection, Hotel Management
Dear Valued Guest, Thank you for sharing your wonderful feedback. We are delighted that you had a satisfying stay here at Habtoor Grand Resort, Autograph Collection. Thank you for your comments about our associates and we will definitely share this with them to continue to inspire them in delivering exceptional guest service. Once again, thank you for staying with us and we hope to see you again. Yours sincerely, Daisy Fuentes Jomoc Guest Relations Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from NH

Excellent location

Posted 19-Jan-2018
Pros: The location to everything and the friendly staff!
Cons: Lower the price of breakfast!
The hotel is located on a beautiful beach, walking distance to JBR and to the marina walk. So much to do around here and near shopping and many restaurants! A perfect place to stay in Dubai!
Comment from Hotel Management
19-Jan-2018 by Habtoor Grand Resort, Autograph Collection, Hotel Management
Dear Valued Guest, Thank you for taking the time to share your feedback. We are delighted that you were pleased with our location as it is one of the many things we are most proud of. We're glad you found convenience with its accessibility to many neighboring establishments. Further, thank you for highlighting the friendliness of our associates. It is always most gratifying whenever our guests recognize the efforts our staff put into guest service. We have shared your comments with them to continue to inspire them in delivering exceptional service. Once again, thank you for staying with us and we hope you choose us again whenever your travel needs bring you back to Dubai. Yours sincerely, Daisy Fuentes Jomoc Guest Relations Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from london uk

Very nice hotel within 2 min walk from JBR walk

Posted 14-Jan-2018
Habtoor Hotel. Very lovely hotel we stayed there over Christmas and new year 2017.. the staff were very kind and hopeful . Hotel is very clean. Breakfast was nice but the same most morning but loads of food around the pool if you missed it or wanted something different Evening meals JBR walk is 2min around with some many places to eat but there is places to eat within the hotel. We are going back to this hotel this year
Comment from Hotel Management
17-Jan-2018 by Habtoor Grand Resort, Autograph Collection, Hotel Management
Dear Valued Guest, Thank you for sharing your wonderful feedback. First of all, thank you for staying with us and we're glad your holiday went lovely. It has been our great pleasure to be part of such occasion. Thank you for your comments about our rooms and breakfast and we're delighted that you found convenience with our location's accessibility to neighboring establishments. Further, thank you for highlighting the kindness and helpfulness of our associates. Once again, thank you for staying at Habtoor Grand Resort, Autograph Collection and we look forward to welcoming you back this year! Yours sincerely, Daisy Fuentes Jomoc Guest Relations Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from UK

Excellent!!!

Posted 9-Jan-2018
Great location and great hotel!!! We normally stay "next door" and decided for a change... Excellent!!! Great place and value for money. Lovely staff and great place!!
Comment from Hotel Management
10-Jan-2018 by Habtoor Grand Resort, Autograph Collection, Hotel Management
Dear Valued Guest, Thank you for sharing your wonderful feedback. We are delighted that your stay with us went excellent! Thank you for highlighting our location as it is one of the many things we're most proud of and thank you for recognizing our staff as well. We're overjoyed to know that we have live up to your expectations. Once again, thank you for staying at Habtoor Grand Resort, Autograph Collection and we hope you choose us again in succeeding travels in Dubai. Yours sincerely, Daisy Fuentes Jomoc Guest Relations Manager