Title: Grand Excelsior Hotel Deira - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Grand Excelsior Hotel Deira Hotel with a full-service spa, near City Centre Deira ![Outdoor pool, open 8:00 AM to 6:00 PM, sun loungers](https://images.trvl-media.com/lodging/16000000/15180000/15170700/15170636/cae791f1.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Banquet hall](https://images.trvl-media.com/lodging/16000000/15180000/15170700/15170636/679ecc34.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/16000000/15180000/15170700/15170636/33afb28d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/16000000/15180000/15170700/15170636/aa27db9b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Point of interest](https://images.trvl-media.com/lodging/16000000/15180000/15170700/15170636/d86688e9.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Grand Excelsior Hotel Deira overlooks Dubai Creek, offering a rooftop terrace with poolside bar drinks. Enjoy Thai massages at the spa, international dishes at the restaurant, free WiFi, an outdoor pool, and a knowledgeable concierge for a restful stay. 7.0 Good ## Popular amenities - Bar - Spa - Pool - Room service - Breakfast available - Gym ## Room options ### Check availability for these dates Tonight [Nov. 18 - Nov. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=15170636&PinnedHotelID=15170636&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=15170636&PinnedHotelID=15170636&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 19 - Nov. 20](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=15170636&PinnedHotelID=15170636&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=15170636&PinnedHotelID=15170636&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 21 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=15170636&PinnedHotelID=15170636&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=15170636&PinnedHotelID=15170636&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=15170636&PinnedHotelID=15170636&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=15170636&PinnedHotelID=15170636&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 11 of 11 rooms ### Deluxe Double Room, 1 King Bed ### Highlights Soundproofed Individually decorated Air conditioning Connecting rooms available LCD TV Premium bedding Separate bedroom Hair dryer - Sleeps 2 - 1 King Bed ### Junior Suite ### Highlights Soundproofed Individually decorated Air conditioning Connecting rooms available LCD TV Separate bedroom Premium bedding Hair dryer - 1 bedroom - Sleeps 2 - 1 King Bed ### Executive Suite ### Highlights Soundproofed Individually decorated Air conditioning Connecting rooms available LCD TV Separate bedroom Premium bedding Hair dryer - 1 bedroom - Sleeps 3 - 1 King Bed ### Family Room ### Highlights Soundproofed Individually decorated Air conditioning Connecting rooms available LCD TV Premium bedding Separate bedroom Hair dryer - Sleeps 4 - 2 Twin Beds and 1 Double Bed ### Family Room, Multiple Beds ### Highlights Soundproofed Individually decorated Air conditioning Connecting rooms available LCD TV Premium bedding Separate bedroom Hair dryer - Sleeps 4 - 2 Twin Beds and 1 Double Bed ### Deluxe Twin Room ### Highlights Soundproofed Individually decorated Air conditioning Connecting rooms available LCD TV Premium bedding Separate bedroom Hair dryer - Sleeps 2 - 2 Twin Beds ### Superior Twin Room ### Highlights Soundproofed Individually decorated Air conditioning Connecting rooms available LCD TV Premium bedding Separate bedroom Hair dryer - Sleeps 2 - 2 Twin Beds ### Deluxe Room, 1 Queen Bed ### Highlights Soundproofed Individually decorated Air conditioning Connecting rooms available LCD TV Premium bedding Separate bedroom Hair dryer - Sleeps 2 - 1 Queen Bed ### Royal Suite ### Highlights Soundproofed Individually decorated Air conditioning Connecting rooms available LCD TV Separate bedroom Premium bedding Hair dryer - 1 bedroom - Sleeps 4 - 2 Double Beds ### Superior Room, 1 King Bed ### Highlights Soundproofed Individually decorated Air conditioning Connecting rooms available LCD TV Premium bedding Separate bedroom Hair dryer - Sleeps 2 - 1 King Bed ### Standard Triple Room, 3 Twin Beds ### Highlights Soundproofed Individually decorated Air conditioning Connecting rooms available LCD TV Premium bedding Separate bedroom Hair dryer - Sleeps 3 - 3 Twin Beds ## You may also like Ad ![Front of property - evening/night](https://images.trvl-media.com/lodging/4000000/3960000/3957400/3957319/638cc078.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Jumeirah Zabeel Saray Dubai Palm Jumeirah - 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Pool - Spa - Kids pool - Parking included 9.0 Wonderful 121 reviews CA $261 CA $328 total includes taxes & fees Dec 7 - Dec 8 [](https://www.expedia.ca/Dubai-Hotels-Hilton-Dubai-Jewel-Of-The-Creek-Residences.h100957624.Hotel-Information?chkin=2025-12-7&chkout=2025-12-8&rm1=a2®ionId=553248635974547388&destination=Dubai (and vicinity)&destType=MARKET&latLong=25.266839,55.297733&searchId=dfbfcaaa-98b0-4144-8138-c14e0ad2282b&top_cur=CAD) Ad ![1 bedroom, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/34000000/33220000/33215600/33215543/c2fad1c2.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Millennium Atria Business Bay Downtown Dubai - Pool - Kitchen - Washer - Dryer 8.4 Very good 140 reviews CA $210 CA $264 total includes taxes & fees Nov 22 - Nov 23 [](https://www.expedia.ca/Dubai-Hotels-Millennium-Atria-Business-Bay.h33215543.Hotel-Information?chkin=2025-11-22&chkout=2025-11-23&rm1=a2®ionId=553248635974547388&destination=Dubai (and vicinity)&destType=MARKET&latLong=25.266839,55.297733&searchId=dfbfcaaa-98b0-4144-8138-c14e0ad2282b&top_cur=CAD) Ad ![2 outdoor pools, sun loungers](https://images.trvl-media.com/lodging/84000000/83620000/83617700/83617671/10b0d1fe.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### NH Collection Dubai The Palm Palm Jumeirah - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FDubai-Hotels-Grand-Excelsior-Hotel-Deira.h15170636.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FDubai-Hotels-Grand-Excelsior-Hotel-Deira.h15170636.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C25.27470%2C55.32783&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=EYvR4f3M4WGKLzXgdeVkorSyFhk=) Al Muteena Street, Deira, Dubai, 5772 #### What's nearby - Al Ghurair Centre - 15 min walk - 1.3 km - Fish Roundabout - 17 min walk - 1.4 km - Dubai Creek - 2 min drive - 2.4 km - City Centre Deira - 3 min drive - 3.0 km - Naif Souq - 3 min drive - 2.7 km #### Getting around - Abu Baker Al Siddique Station - 11 min walk - Dubai Intl. Airport (DXB) - 14 min drive #### Restaurants - ‪Anmol Hyderabad Restauran - ‬8 min walk - ‪Modern Coffee Shop - ‬6 min walk - ‪Tiki Bar - ‬9 min walk - ‪Jan’s Noodles - ‬3 min walk - ‪Karachi darbar - ‬5 min walk ## About this property ### Grand Excelsior Hotel Deira Upscale hotel near City Centre Deira Located close to Gold Souk and Dubai Museum, Grand Excelsior Hotel Deira provides a nightclub, a poolside bar, and a rooftop terrace. Treat yourself to a Swedish massage at the onsite spa. The on-site international cuisine restaurant, Terrace, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a hair salon. You'll also find perks like: - An outdoor pool and a children's pool, along with sun loungers - Free self parking and valet parking - Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and luggage storage - A TV in the lobby, massage treatment rooms, and a banquet hall Room features All 229 individually decorated rooms feature comforts such as 24-hour room service and premium bedding, in addition to perks like air conditioning and bathrobes. More conveniences in all rooms include: - Bidets, shower/tub combinations, and free toiletries - 32-inch LCD TVs with premium channels - Wardrobes/closets, coffee/tea makers, and daily housekeeping ## Similar properties ![Standard Double or Twin Room, Non Smoking](https://images.trvl-media.com/lodging/35000000/35000000/34994700/34994633/6e518b57.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### City Avenue Hotel Deira - Free WiFi - Restaurant - Air conditioning - Gym 8.2 Very good 196 reviews CA $96 CA $126 total includes taxes & fees Dec 10 - Dec 11 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-10&endDate=2025-12-11&selected=34994633&PinnedHotelID=34994633&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas](https://images.trvl-media.com/lodging/5000000/4310000/4304800/4304754/66adbbd0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Citymax Bur Dubai Bur Dubai - Pool - Free WiFi - Restaurant - Air conditioning 7.4 Good 1,001 reviews CA $105 CA $132 total includes taxes & fees Dec 14 - 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Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=1235808&PinnedHotelID=1235808&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/12000000/11640000/11638300/11638229/1ee23f9c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Garden Inn Dubai Deira Deira - Pool - Parking included - Free WiFi - Restaurant 8.6 Excellent 752 reviews CA $135 CA $171 total includes taxes & fees Dec 19 - Dec 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=11638229&PinnedHotelID=11638229&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Suite | City view from property](https://images.trvl-media.com/lodging/58000000/57130000/57120100/57120046/dfb0b16d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Howard Johnson Plaza By Wyndham Dubai Deira Deira - Spa - Parking included - Free WiFi - Restaurant 6.6 260 reviews CA $138 CA $174 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=57120046&PinnedHotelID=57120046&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/4000000/3080000/3071600/3071573/a843eaae.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Avani Deira Dubai Hotel Deira - Pool - Spa - Free WiFi - Restaurant 8.6 Excellent 1,003 reviews CA $124 CA $159 total includes taxes & fees Dec 14 - Dec 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=3071573&PinnedHotelID=3071573&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/120000000/119830000/119827800/119827755/fa142daf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Belvilla Suites Excelsior Hotel Deira Deira - Pool - Parking included - Free WiFi - Restaurant 5.6 4 reviews CA $162 CA $187 total includes taxes & fees Nov 19 - Nov 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=119827755&PinnedHotelID=119827755&HadPinnedHotel=true®ionId=-1&adults=2) ![2 bars/lounges, poolside bar](https://images.trvl-media.com/lodging/38000000/37270000/37260500/37260445/45bd9ebe.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Novotel Bur Dubai Bur Dubai - Pool - Spa - Kids pool - Parking included 8.8 Excellent 200 reviews CA $107 CA $137 total includes taxes & fees Dec 3 - Dec 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=37260445&PinnedHotelID=37260445&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/120000000/119590000/119587600/119587534/c648f941.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Vendome Plaza Hotel Deira - Spa - Free WiFi - Breakfast available - Housekeeping 7.2 Good 32 reviews CA $112 CA $142 total includes taxes & fees Dec 12 - Dec 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=119587534&PinnedHotelID=119587534&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Height restrictions apply for onsite parking - 24-hour roundtrip airport shuttle on request for a surcharge - Free self parking on site - Free valet parking on site ### Food and drink - Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 49 for adults and AED 25 for children - A bar/lounge - A coffee shop/cafe - A poolside bar - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Le Cafe - Terrace ### Things to do - 24-hour gym - Children's pool - Full-service spa - Nightclub - Outdoor pool - Sauna - Steam room - Stereo - TV in common areas ### Family friendly - Children's pool - Outdoor pool - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Guidebooks - Hair salon - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance ### Business services - 24-hour business center - 8,073 square feet of conference space - Meeting rooms ### Outdoors - Pool loungers - Rooftop terrace ### Full-service spa - Couples treatment rooms - Spa treatment rooms - Swedish massages - Thai massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Bathroom emergency pull cord - Elevator - Grab bar near toilet - Hardwood flooring in room - High-pile carpet in room - Smooth flooring in room - Wheelchair accessibility ### More - 5 floors - Banquet hall - Designated smoking areas - Reception hall - Traditional architecture ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Bathrobes - Bidet - Free toiletries - Hair dryer - Shower/bathtub combination - Slippers - Toothbrush and toothpaste - Towels provided ### Entertainment - 32-inch LCD TV with premium cable channels ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water - Minibar ### More - Air conditioning - Connecting rooms available - Desk - Free daily newspapers - Individual decor - Iron/ironing board - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in time starts at 3:00 PM Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for AED 150.0 per night ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: AED 200 per accommodation, per stay - A tax is imposed by the city: AED 15.00 per accommodation, per night A tourism fee is imposed by the city and collected at the property. The fee is AED 15.00 for the first bedroom per night, and increases by AED 15.00 per night for each additional bedroom. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately AED 49 for adults and AED 25 for children - Airport shuttle fee: AED 150 per vehicle (one-way, maximum occupancy 4) - Rollaway bed fee: AED 150.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher and a smoke detector Property Registration Number 573556 ### We should mention Pool access available from 8:00 AM to 6:00 PM Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property A car is not required for transportation to and from this property Parking height restrictions apply ### Property is also known as Grand Excelsior Hotel Deira Dubai Grand Excelsior Deira Dubai Grand Excelsior Deira Sheraton Deira Dubai Grand Excelsior Grand Excelsior Deira Dubai Grand Excelsior Hotel Deira Hotel Grand Excelsior Hotel Deira Dubai Grand Excelsior Hotel Deira Hotel Dubai ## Frequently asked questions ### Does Grand Excelsior Hotel Deira have a pool? > Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM–6:00 PM. ### How much does it cost to stay at Grand Excelsior Hotel Deira? > As of Nov 18, 2025, prices found for a 1-night stay for 2 adults at Grand Excelsior Hotel Deira on Nov 19, 2025 start from CA $122.89, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Dubai-Hotels-Grand-Excelsior-Hotel-Deira.h15170636.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Grand Excelsior Hotel Deira pet-friendly? > No, pets are not allowed at this property. ### How much is parking? > Self parking and valet parking are free at this property. ### What time is check-in at Grand Excelsior Hotel Deira? > Check-in begins at 3:00 PM. ### What time is check-out at Grand Excelsior Hotel Deira? > Check-out is at noon. ### Does Grand Excelsior Hotel Deira provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of AED 150 per vehicle applies. ### Where is Grand Excelsior Hotel Deira located? > Located in Deira, this spa hotel is within 3 mi (5 km) of City Centre Deira, Dubai Creek, and Gold Souk. Grand Mosque and Dubai Museum are also within 3 mi (5 km). Abu Baker Al Siddique Station is 11 minutes by foot and Salah Al Din Station is 15 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Grand Excelsior Hotel Deira Reviews 7.0 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 75 8 - Good 101 6 - Okay 60 4 - Poor 39 2 - Terrible 40 ### 7.2/10 Cleanliness ### 7.4/10 Staff & service ### 6.2/10 Amenities ### 6.8/10 Property conditions & facilities ### 5.6/10 Eco-friendliness ### 10/10 Excellent #### Adam Oct 20, 2025 Liked: Cleanliness, staff & service, property conditions & facilities It was a really unique hotel with an atrium feature and lots of rooms. The price was so reasonable for what you get. ##### Adam Stayed 1 night in Oct 2025 ### 6/10 Okay #### Narinder Oct 17, 2025 Liked: Staff & service Only thing great was lot of Indian food places near it but honestly poverty was not clean ##### Narinder Stayed 1 night in Oct 2025 ### 6/10 Okay #### Bogibek Nov 10, 2025 The room was in not good condition but it was big enough. At check in instead of family suit they gave us Executive suit and added one bed. Generally hotel is very old. Needs to be rinnovated. But the location of the hotel is nice. The staff is very helpful. ##### Bogibek Stayed 5 nights in Nov 2025 ### 4/10 Poor #### Michael Sep 27, 2025 Basic hotel. Too noisy at night. Heavy indian influence. ##### Michael Stayed 3 nights in Sep 2025 ### 2/10 Terrible #### Narinder Oct 12, 2025 Disliked: Cleanliness, property conditions & facilities Bathroom was unclean with hairs No towels served Water served after request ##### Narinder Stayed 2 nights in Oct 2025 ### 4/10 Poor #### Umar Sep 10, 2025 Disliked: Property conditions & facilities It's at prime location - restaurants, convenient stores and pharmacies are at prime locations. As for hotel itself - no hot water - only slightly warm water available. Rooms are not sound proof. Also building needs some renovation. ##### Umar Stayed 11 nights in Aug 2025 ### 2/10 Terrible #### Alonso Nov 6, 2025 Disliked: Cleanliness, amenities, property conditions & facilities This hotel is the worst I've ever seen. The room smells awful, the bathroom walls are covered in grime, the bathtub is disgusting and so filthy you risk catching fungus on your feet, the room service is the worst in the world—it takes three hours for a towel to arrive, and in the end, you have to go get it from reception. The bathroom mirror is stained from age, and the carpets are disgusting and smelly. I absolutely do NOT recommend this hotel. Don't be fooled by the stars; it doesn't deserve a single star. This hotel is the absolute worst. ##### Alonso Stayed 3 nights in Oct 2025 ### 4/10 Poor #### Marie Oct 17, 2025 Disliked: Cleanliness, amenities, property conditions & facilities It is a tired looking hotel. Our aircon didnt work properly nor did our TV. We were only supplied with one towel and one cup for a 3 person room..There was no shower curtain and it was dirty in behind the bed when going to charge our phone. Thebfront desk.staff were overwhelmed as only one person on. It was disappointing. ##### Marie Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Ziyath Jun 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Only check in was problem ##### Ziyath Stayed 2 nights in Jun 2025 ### 2/10 Terrible #### akossiwa Nov 5, 2025 Disliked: Cleanliness, amenities, property conditions & facilities Stay away from this hotel if you're black.Sorry to say that but it felt like racism to me.From the front desk to the security they lack professionalism.They looked at us with such a disgust and looked so annoyed every time we tried to ask something.I have never , in my entire life, been treated so poorly.There's no hot water, the room is outdated. It took them more than 2hrs to provide us with the iron we requested to press our clothes.When we were checking out , they refused to help us with our luggage.The security guy was literally standing there and watched us while we were struggling to load our bags. Our driver was speechless after he saw happened. I will never go back there or refer them never!! I wish I could rate them -10 star ##### akossiwa Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Ziyath Jan 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice ##### Ziyath Stayed 9 nights in Dec 2024 ### 6/10 Okay #### Mohammad Yusufali Jun 25, 2024 Liked: Staff & service The staffs were very good ##### Mohammad Yusufali Stayed 3 nights in Jun 2024 ### 10/10 Excellent #### Mohammad Jun 1, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was clean and safe ##### Mohammad Stayed 5 nights in Apr 2024 ### 6/10 Okay #### Nicole Feb 15, 2023 Liked: Cleanliness, staff & service, amenities Location and staff ##### Nicole Stayed 10 nights in Feb 2023 ### 2/10 Terrible #### Carlos Sep 20, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Stay Away!! We could not sleep the whole night. The Cabaret on the 5th floor with super loud music runs from 11 PM until 3:40 AM and even being two floors away the music was too loud to sleep. at 4 AM started sleeping and then 4 fire alarms kept us away for the remaining of the night. The Hotel used to be top many years ago but now it is uncared, degraded and old. Metro also near and some noise but nothing compared with Cabaret and Fire Alarms. On arrival there was a school group so check-in line took us more than half an hour. Parking is below the building but very narrow and sometimes full. All in all horrible stay, believe me find another hotel, not this one, they do not deserve support, they have to change and consider that they are there for the guests not just to make one more dollar and not caring for the customers. ##### Carlos Stayed 1 night in Sep 2025 ### 2/10 Terrible #### Hanan Mar 13, 2025 Disliked: Staff & service, amenities, property conditions & facilities Terrible, bathroom was gross not Cleaned, broken down. Mold everywhere and not renovated ##### Hanan Stayed 2 nights in Mar 2025 ### 2/10 Terrible #### Rubin Andrews Jul 24, 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The overall cleaniness and the attitude of the staff. ##### Rubin Andrews Stayed 2 nights in Jul 2022 ### 6/10 Okay #### Mohammad Imran Feb 1, 2025 Liked: Staff & service Disliked: Property conditions & facilities The hotel was old and run down. The hallway was noisy due to the noisy guests and children running through the corridors after midnight. When call into reception there was no answer. Generally clean and decent. ##### Mohammad Imran Stayed 6 nights in Jan 2025 ### 10/10 Excellent #### Abdinur May 6, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Coming back from COVID long closure they are doing well. ##### Abdinur Stayed 3 nights in May 2023 ### 8/10 Good #### Ham Nov 27, 2024 Liked: Cleanliness Disliked: Amenities, property conditions & facilities No telephone service in the room ##### Ham Stayed 6 nights in Nov 2024 ### 2/10 Terrible #### Amir Jan 20, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Horrible two nights in Deira Room had bad smell. Asked to be moved to a different room and they gave me one right above the Karaoke Bar so it was loud music all night. Bathroom had no hot water for showering. The furniture was old and broken. ##### Amir Stayed 2 nights in Jan 2025 ### 2/10 Terrible #### Verified traveller Dec 27, 2023 #### Nothing grand about hotel stay away Thw hotel name is Grand but nothing grand about this terrible hotel. Carpet and room smells diety. In 3 days stay we have to keep on complaining whole of our trip went in hotel staff fixing. Shame for hotels.com to advertise such patheic hotel which is not upto standard. Stay away for family ##### Verified traveller Stayed 3 nights in Dec 2023 ### 8/10 Good #### Paiman May 10, 2024 Disliked: Property conditions & facilities Very old property. Super busy because of location and multiple night clubs inside the hotel. Elevator waiting time too long. Underground parking is a joke. Impossible to drive into the parking and every time someone has to inform the staff in the lobby so security opens the door for the parking. Having said that staff were lovely and kind. ##### Paiman Stayed 7 nights in May 2024 ### 8/10 Good #### Amandeep Jul 20, 2022 Disliked: Staff & service, amenities, property conditions & facilities Staff were totally unprofessional we called for towels 10 times no one was response back to us. ##### Amandeep Stayed 1 night in Jul 2022 ### 2/10 Terrible #### Moosa Dec 11, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Not recommended Worse hotel experience ever. Overall Poor service. ##### Moosa Stayed 6 nights in Dec 2023 ## Expedia's Latest Trends ### Hotels > [Park Inn by Radisson Dubai Motor City](https://www.expedia.ca/Dubai-Hotels-Park-Inn-By-Radisson-Dubai-Motor-City.h18516665.Hotel-Information) > > [Pullman Dubai Downtown](https://www.expedia.ca/Dubai-Hotels-Pullman-Dubai-Downtown.h12294745.Hotel-Information) > > [Dusit Thani Dubai](https://www.expedia.ca/Dubai-Hotels-Dusit-Thani-Dubai.h795905.Hotel-Information) > > [The St. Regis Downtown, Dubai](https://www.expedia.ca/Dubai-Hotels-The-St-Regis-Downtown.h19366493.Hotel-Information) > > [Atlantis The Royal](https://www.expedia.ca/Dubai-Hotels-Atlantis-The-Royal.h39014655.Hotel-Information) > > [Address Sky View, Downtown Dubai](https://www.expedia.ca/Dubai-Hotels-Address-Sky-View.h33010066.Hotel-Information) > > [Address Beach Resort](https://www.expedia.ca/Dubai-Hotels-Address-Jumeirah-Resort.h57821246.Hotel-Information) > > [W Dubai - The Palm](https://www.expedia.ca/Dubai-Hotels-W-Dubai-The-Palm.h34039882.Hotel-Information) > > [Al Habtoor Grand Resort, Autograph Collection®](https://www.expedia.ca/Dubai-Hotels-Habtoor-Grand-Resort.h47377.Hotel-Information) > > [Palazzo Versace Dubai](https://www.expedia.ca/Dubai-Hotels-Palazzo-Versace-Dubai.h9832383.Hotel-Information) > > [Shangri-La Dubai](https://www.expedia.ca/Dubai-Hotels-Shangri-La-Dubai.h918930.Hotel-Information) > > [Sheraton Grand Hotel, Dubai](https://www.expedia.ca/Dubai-Hotels-Sheraton-Grand-Hotel.h8797323.Hotel-Information) > > [Four Points by Sheraton Sheikh Zayed Road, Dubai](https://www.expedia.ca/Dubai-Hotels-Four-Points-By-Sheraton-Sheikh-Zayed-Road.h536502.Hotel-Information) > > [Jumeirah Burj Al Arab Dubai](https://www.expedia.ca/Dubai-Hotels-Burj-Al-Arab-Jumeirah.h527497.Hotel-Information) > > [Gevora Hotel](https://www.expedia.ca/Dubai-Hotels-Gevora-Hotel.h22937965.Hotel-Information) > > [Radisson Blu Hotel Dubai Waterfront](https://www.expedia.ca/Dubai-Hotels-Radisson-Blu-Hotel-Dubai-Waterfront.h18313422.Hotel-Information) > > [Hilton Dubai Jumeirah](https://www.expedia.ca/Dubai-Hotels-Hilton-Dubai-Jumeirah.h559080.Hotel-Information) > > [Rove Downtown Dubai](https://www.expedia.ca/Dubai-Hotels-Rove-Downtown-Dubai.h13561574.Hotel-Information) > > [Address Downtown](https://www.expedia.ca/Dubai-Hotels-Address-Downtown.h2224974.Hotel-Information) > > [Swissôtel Al Murooj Dubai](https://www.expedia.ca/Dubai-Hotels-Swissotel-Al-Murooj-Dubai.h1234599.Hotel-Information) > > [FIVE Palm Jumeirah Dubai](https://www.expedia.ca/Dubai-Hotels-FIVE-Palm-Jumeirah-Dubai.h16216917.Hotel-Information) > > [Armani Hotel Dubai, Burj Khalifa](https://www.expedia.ca/Dubai-Hotels-Armani-Hotel-Dubai.h3033052.Hotel-Information) > > [JW Marriott Marquis Hotel Dubai](https://www.expedia.ca/Dubai-Hotels-JW-Marriott-Marquis-Hotel-Dubai.h5399338.Hotel-Information) > > [Jumeirah Al Naseem Dubai](https://www.expedia.ca/Dubai-Hotels-Jumeirah-Al-Naseem.h16060666.Hotel-Information) > > [Taj Dubai](https://www.expedia.ca/Dubai-Hotels-Taj-Dubai.h9423640.Hotel-Information) > > [Palace Downtown](https://www.expedia.ca/Dubai-Hotels-Palace-Downtown.h1725259.Hotel-Information) > > [Hotel Riu Dubai Beach Resort - All Inclusive](https://www.expedia.ca/Dubai-Hotels-Riu-Dubai-All-Inclusive.h49145491.Hotel-Information) > > [Fairmont The Palm](https://www.expedia.ca/Dubai-Hotels-Fairmont-The-Palm.h5527177.Hotel-Information) > > [Jumeirah Beach Hotel Dubai](https://www.expedia.ca/Dubai-Hotels-Jumeirah-Beach-Hotel.h527498.Hotel-Information) > > [Atlantis, The Palm](https://www.expedia.ca/Dubai-Hotels-Atlantis-The-Palm.h2235336.Hotel-Information)