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Overview of Emirates Grand Hotel

Photo gallery

Guest reviews

3.8 / 5Good
634 reviews
Guests rated this property 4.0/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

Explore the area

Popular LocationDubai Mall19 min walk
Popular LocationBurj Khalifa10 min drive
Popular LocationCity Walk10 min drive
AirportDubai (DXB-Dubai Intl.)12 min drive

Choose dates to view prices

  • Suite, 1 Bedroom

    Room amenities

    • 646 sq ft
    • City view
    • Sleeps 4
    Show more
  • Suite, 2 Bedrooms

    Room amenities

    • 861 sq ft
    • City view
    • Sleeps 6
    Show more
  • Deluxe Room

    4.1/5 guest room rating

    Room amenities

    • 462 sq ft
    • City view
    • Sleeps 3
    Show more
  • Premier Suite, 1 Bedroom

    5/5 guest room rating

    Room amenities

    • 645 sq ft
    • City view
    • Sleeps 4
    Show more

About this area

Dubai

Located in Dubai, Emirates Grand Hotel is in the city centre and near the airport. Dubai Cruise Terminal and La Mer are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore La Mer North Beach and Dubai Creek. Dubai Aquarium & Underwater Zoo and KidZania are not to be missed. Spend some time exploring the area's activities, including golfing and skiing lessons. Our guests appreciate the hotel's convenience for public transport: Financial Centre Station is 3 minutes by foot and Emirates Towers Station is 13 minutes.

Map
Popular Location

What's nearby

  • Dubai Mall - 19 min walk
  • Dubai International Convention and Exhibition Centre - 3 min drive
  • Burj Khalifa - 10 min drive
  • City Walk - 10 min drive
  • Dubai Fountain - 10 min drive

Getting around

  • Financial Centre Station - 3 min walk
  • Dubai (DXB-Dubai Intl.) - 12 min drive

Restaurants

  • Lobby Lounge — 1 min walk
  • Panorama — 1 min walk
Questions about this property?Find answers

About this property

Emirates Grand Hotel

4-star Dubai hotel in Trade Center, near Dubai Mall
This hotel features 2 restaurants, a full-service spa and an outdoor pool. Free WiFi in public areas, free valet parking and a free shopping centre shuttle are also provided. Additionally, a health club, 2 coffee shops/cafés and a sauna are on-site. All 430 rooms have flat-screen TVs with cable channels, and feature kitchens with full-sized fridge/freezers, ovens and microwaves. Guests will also find complimentary wireless Internet access, Select Comfort and 24-hour room service.
Emirates Grand Hotel offers 430 forms of air-conditioned accommodation with a safe and complimentary bathrobes. Select Comfort beds feature premium bedding. 32-inch Flat-screen televisions come with cable channels. Accommodation at this 4-star hotel has kitchens with full-sized fridge/freezers, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, slippers and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Property amenities

Internet

Available in all rooms: Free WiFi, Wired Internet (AED 90.00 per 24-hour period)
Available in some public areas: Free WiFi, Wired Internet (AED 90.00 per 24-hour period)
Free in-room WiFi has a 2-device limit
WiFi in public areas is free with a 2-device limit

Parking and public transport

Free valet parking
Extended parking (surcharge)
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Free shopping centre shuttle

Food and drink

Breakfast available for a fee: AED 80 per person
2 restaurants and 2 coffee shops
24-hour room service

Things to do

Fitness centre
Full-service spa
Outdoor pool
Sauna

Family friendly

Babysitting/childcare (surcharge)
Dry-cleaning service
Full-sized fridge
Kitchen
Laundry facilities
Microwave
Outdoor pool

Conveniences

Lift
Free newspapers in reception

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Tour/ticket assistance

Languages spoken

Arabic
English
French
Russian

Business services

Business centre
Meeting rooms

Spa

Aromatherapy
Ayurvedic treatments
Body treatments
Facials
Massages
Massage/treatment rooms

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Wheelchair-accessible parking

More

Designated smoking areas

Room amenities

Bedroom

Air conditioning
Premium bedding
Select comfort bed

Bathroom

Bathrobes
Hairdryer
Shower/bathtub combination

Entertainment

32-inch flat-screen TV
TV channels

Food and drink

Cookware/dishes/utensils
Kitchen
Microwave
Oven
Fridge

More

Desk
Iron/ironing board (on request)
Phone
Safe
Slippers

Policies

Check-in

Check-in between 3 PM and midnight
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

For more details, please contact the property using the information on the booking confirmation
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements
The credit card used to book the reservation must be presented by the cardholder at check-in. Any other arrangements must be coordinated with the property prior to arrival.

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for AED 100 per night.
Cots (infant beds) are not available

Property payment types

American Express
Diners Club
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AED 500 per day
  • A tax is imposed by the city: AED 15 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 15 for the first bedroom per night, and increases by AED 15 per night for each additional bedroom.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AED 80 per person (approximately)
  • Fee for in-room wired Internet: AED 90.00 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: AED 90.00 per 24-hour period (rates may vary)
  • Airport shuttle fee: AED 200 per vehicle (roundtrip)
  • Rollaway bed fee: AED 100 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Please note that alcohol is not served at this property.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Alcohol is not served at this property
Free in-room WiFi has a 2-device limit; WiFi in public areas is also free and has a 2-device limit

Property is also known as

Emirates Grand Hotel Dubai
Emirates Grand Dubai
Emirates Grand

Frequently asked questions

Can I cancel my reservation for free at Emirates Grand Hotel and receive a full refund?
Yes, Emirates Grand Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Emirates Grand Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Emirates Grand Hotel?
As of May 31, 2020, prices found for a 1-night stay for 2 adults at Emirates Grand Hotel on Jun 1, 2020 start from CA $56, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours over a 30-day period. Prices are subject to change. Choose your dates for more accurate prices.
Does this hotel have a pool?
Yes, this property has an outdoor pool.
Is Emirates Grand Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
Valet parking is free at this property.
What time is check-in at this property?
Check-in is from 3 PM to midnight.
What time is check-out at this hotel?
Checkout is at noon.
Does this hotel provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of AED 200 per vehicle, roundtrip, applies.
Where is this hotel located?
Located in Trade Center, this spa hotel is within 2 mi (3 km) of Dubai International Financial Centre, Dubai Mall, and Burj Khalifa. Dubai Aquarium & Underwater Zoo and KidZania are also within 1 mile (2 km). Financial Centre Station is only a 3-minute walk and Emirates Towers Station is 13 minutes.

Guest reviews

5 - Excellent
189
4 - Good
239
3 - Okay
116
2 - Mediocre
39
1 - Poor
51
4.0
Cleanliness
3.7
Service and Staff
3.3
Amenities
3.7
Property condition

1/5

  • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Far too old mattress which was so uncomfortable, dirty bedding and pillows... unmaintained and not in good condition bathroom fixtures... Despite all hotels all over the world which are offering unlimited free bottle of waters, surprisingly you are not allowed to ask for more than 2 bottles of water per day !! Also, a municipality fee of AED15 per night had not been charged while booking and even not while checking in and was deducted from my deposit while checking out ! A lady called "Chaima" at reception was extremely unprofessional and quite disrespectful. In general, i would Never ever try this hotel again and would not recommend it at all. such a waste of money ..

Stayed 7 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 5 nights in Mar 2020

3/5

  • Liked: Staff & service
  • Disliked: Cleanliness, property conditions & facilities

The rooms could be cleaner. Saw a cockroach.....for the first time in years in a hotel. Service was good, however and staff friendly.

Stayed 2 nights in Feb 2020

1/5

    This traveller didn’t leave comments with their review
    Stayed 5 nights in Feb 2020

    2/5

    • Disliked: Cleanliness, staff & service, property conditions & facilities

    DIRTY....

    Dirty bedding and pillows... Hair all over, un maintained bathroom fixtures... No manager on duty available, and no one cares..

    Stayed 1 night in Feb 2020