Title: Citymax Hotel Al Barsha Mall - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Citymax Hotel Al Barsha at the Mall Hotel with free parking, near Mall of the Emirates ![Rooftop pool](https://images.trvl-media.com/lodging/4000000/3880000/3878900/3878871/e93ca488.jpg?impolicy=resizecrop&rw=598&ra=fit) ![2 bars/lounges](https://images.trvl-media.com/lodging/4000000/3880000/3878900/3878871/0889ba23.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/4000000/3880000/3878900/3878871/7bc1650d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/4000000/3880000/3878900/3878871/ffcd0eea.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Double Room with 20% off F&B](https://images.trvl-media.com/lodging/4000000/3880000/3878900/3878871/f8427855.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Citymax Hotel Al Barsha at the Mall places travelers next to world-class shopping. Enjoy in-room WiFi to stay connected, and visit City Cafe for coffee or a meal. The helpful staff enhances the experience, with Ski Dubai's indoor snow sports just minutes away. 7.8 Good ## Popular amenities - Bar - Room service - Breakfast available - Housekeeping - Gym - Parking included ## Room options ### Check availability for these dates Tonight [Nov. 6 - Nov. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=3878871&PinnedHotelID=3878871&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=3878871&PinnedHotelID=3878871&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 7 - Nov. 8](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=3878871&PinnedHotelID=3878871&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=3878871&PinnedHotelID=3878871&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=3878871&PinnedHotelID=3878871&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=3878871&PinnedHotelID=3878871&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=3878871&PinnedHotelID=3878871&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=3878871&PinnedHotelID=3878871&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ![Double Room with 20% off F&B](https://images.trvl-media.com/lodging/4000000/3880000/3878900/3878871/227ec52e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room with 20% off F&B ### Highlights Air conditioning LCD TV Renovated in 2018 Shower/tub combination Hair dryer Private bathroom Coffee/tea maker Free bottled water - 215 sq ft - City view - Sleeps 2 - 1 Queen Bed OR 2 Twin Beds ![Family Double Room](https://images.trvl-media.com/lodging/4000000/3880000/3878900/3878871/6bbb1970.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Double Room ### Highlights Air conditioning LCD TV Renovated in 2018 Shower/tub combination Hair dryer Private bathroom Coffee/tea maker Free bottled water - 215 sq ft - City view - Sleeps 3 - 1 Queen Bed ![Twin Room with 20% off F&B](https://images.trvl-media.com/lodging/4000000/3880000/3878900/3878871/5dffd488.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room with 20% off F&B ### Highlights Air conditioning LCD TV Renovated in 2018 Shower/tub combination Hair dryer Private bathroom Coffee/tea maker Free bottled water - 215 sq ft - City view - Sleeps 2 - 2 Twin Beds ## You may also like Ad ![Beach/ocean view](https://images.trvl-media.com/lodging/6000000/5620000/5617300/5617257/22533f0a.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### JA Ocean View Hotel, Jumeirah Beach Dubai Dubai Marina - Pool - Spa - Kids pool - Parking included 9.0 Wonderful 1,000 reviews CA $408 CA $507 total includes taxes & fees Dec 6 - Dec 7 [](https://www.expedia.ca/Dubai-Hotels-JA-Ocean-View-Hotel.h5617257.Hotel-Information?chkin=2025-12-6&chkout=2025-12-7&rm1=a2®ionId=553248635974547388&destination=Dubai (and vicinity)&destType=MARKET&latLong=25.266839,55.297733&searchId=9e1336f6-54bb-4fa8-a4b5-1e1b8d3903b5&top_cur=CAD) Ad ![Property grounds](https://a.travel-assets.com/media/meso_cm/PAPI/Images/hotels/4000000/3090000/3089700/3089613/d29fd5c7_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Ritz-Carlton, Dubai International Financial Centre DIFC - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FDubai-Hotels-Citymax-Hotel-Al-Barsha-At-The-Mall.h3878871.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FDubai-Hotels-Citymax-Hotel-Al-Barsha-At-The-Mall.h3878871.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C25.11571%2C55.20399&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=e9-RDH2zs3SpAF0ZOnmN6NtaJjU=) Behind Mall of Emirates, Al Barsha First, Dubai #### What's nearby - Mall of the Emirates - 8 min walk - 0.7 km - Ski Dubai - 8 min walk - 0.7 km - Souk Madinat Jumeirah - 3 min drive - 3.4 km - Wild Wadi Water Park - 3 min drive - 3.7 km - Burj Al Arab - 4 min drive - 4.1 km #### Getting around - Mall of the Emirates Station - 13 min walk - Dubai Intl. Airport (DXB) - 31 min drive #### Restaurants - ‪Bougee Lounge - ‬9 min walk - ‪Sarvana Bhavan - ‬1 min walk - ‪Chops N Hopes - ‬2 min walk - ‪High So - ‬1 min walk - ‪ChicKing - ‬9 min walk ## About this property ### Citymax Hotel Al Barsha at the Mall Hotel remodeled in 2018 and located near Mall of the Emirates Close to Ski Dubai, Citymax Hotel Al Barsha at the Mall provides shopping on site, a coffee shop/cafe, and dry cleaning/laundry services. Be sure to enjoy a meal at City Cafe, the on-site restaurant. In addition to 2 bars and a health club, guests can connect to free in-room WiFi. Other perks at this hotel include: - Free self parking - Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a banquet hall - A gift shop, an elevator, and tour/ticket assistance Room features All 376 rooms feature comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and safes. More conveniences in all rooms include: - Bathrooms with shower/tub combinations and hair dryers - Coffee/tea makers, daily housekeeping, and desks ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/31000000/30310000/30307000/30306937/3cf8cc1f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Citymax Hotel Al Barsha Al Barsha - Pool - Parking included - Free WiFi - Restaurant 8.2 Very good 66 reviews CA $163 CA $204 total includes taxes & fees Dec 2 - Dec 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=30306937&PinnedHotelID=30306937&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/3000000/2310000/2301600/2301578/6afdcf8d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ibis Mall Avenue Dubai Al Barsha - Parking included - Free WiFi - Restaurant - Air conditioning 7.8 Good 875 reviews CA $131 CA $164 total includes taxes & fees Dec 2 - Dec 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=2301578&PinnedHotelID=2301578&HadPinnedHotel=true®ionId=-1&adults=2) ![3 bars/lounges, poolside bar](https://images.trvl-media.com/lodging/3000000/2230000/2227300/2227239/6c61a512.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Donatello Hotel Al Barsha - Pool - Spa - Kids pool - Parking included 8.2 Very good 505 reviews CA $126 CA $164 total includes taxes & fees Dec 6 - Dec 7 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-06&endDate=2025-12-07&selected=2227239&PinnedHotelID=2227239&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/3000000/2430000/2425600/2425531/5b7f3efe.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Novotel Suites Mall Avenue Dubai Al Barsha - Pool - Kids pool - Parking included - Free WiFi 8.4 Very good 1,000 reviews CA $144 CA $180 total includes taxes & fees Dec 2 - Dec 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=2425531&PinnedHotelID=2425531&HadPinnedHotel=true®ionId=-1&adults=2) ![City view](https://images.trvl-media.com/lodging/2000000/1520000/1517400/1517352/4e5f95d0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Arabian Park Dubai, an Edge by Rotana Hotel Jadaf - Pool - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 580 reviews CA $112 CA $142 total includes taxes & fees Dec 7 - Dec 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=1517352&PinnedHotelID=1517352&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas](https://images.trvl-media.com/lodging/5000000/4310000/4304800/4304754/66adbbd0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Citymax Bur Dubai Bur Dubai - Pool - Free WiFi - Restaurant - Air conditioning 7.4 Good 1,001 reviews CA $113 CA $143 total includes taxes & fees Dec 6 - Dec 7 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-06&endDate=2025-12-07&selected=4304754&PinnedHotelID=4304754&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/13000000/12950000/12950000/12949919/b8006554.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Garden Inn Dubai, Mall Avenue Al Barsha - Pool - Spa - Kids pool - Parking included 9.0 Wonderful 1,002 reviews CA $161 CA $203 total includes taxes & fees Nov 8 - Nov 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=12949919&PinnedHotelID=12949919&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/56000000/55610000/55606100/55606003/c005e07d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rose Plaza Hotel Al Barsha Al Barsha - Pool - Kids pool - Free WiFi - Restaurant 8.0 Very good 91 reviews CA $171 CA $218 total includes taxes & fees Nov 29 - Nov 30 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=55606003&PinnedHotelID=55606003&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/32000000/31920000/31918900/31918874/32a17695.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tulip Al Barsha Hotel Apartment Al Barsha - Pool - Kitchen - Washer - Parking included 8.6 Excellent 132 reviews CA $129 CA $165 total includes taxes & fees Nov 11 - Nov 12 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-11&endDate=2025-11-12&selected=31918874&PinnedHotelID=31918874&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/38000000/37150000/37141500/37141494/9911dc78.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hampton by Hilton Dubai Al Barsha Al Barsha - Pool - Breakfast included - Pet-friendly - Parking included 8.8 Excellent 494 reviews CA $145 CA $182 total includes taxes & fees Dec 2 - Dec 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=37141494&PinnedHotelID=37141494&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Free secured, covered self parking on site - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 49 for adults and AED 24.50 for children - 2 bars/lounges - A coffee shop/cafe - A restaurant ### Restaurants on site - City Cafe ### Things to do - Billiards/pool table - Health club - Shopping ### Family friendly - Laundry facilities ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Pool umbrellas ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 1 accessible parking space - Accessible airport shuttle - Area rugs in public areas - Elevator - Handrails in stairways - Thin carpet in public areas - Tile flooring in public areas - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 1 building - 14 floors - Banquet hall - Designated smoking areas - Renovated entire property - May 2018 ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Hair dryer - Private bathroom - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - LCD TV ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water ### More - Air conditioning - Desk - Iron/ironing board on request - Phone - Safe ## Policies ### Check-in Check-in start time: 2 PM; Check-in end time: midnight Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Per local law, all guests staying at this hotel must present a valid original passport, Emirates ID (for UAE residents), or original National ID card from the following GCC countries: Kuwait, Bahrain, Oman, Saudi Arabia, and Qatar. ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: AED 10.00 per accommodation, per night A tourism fee is imposed by the city and collected at the property. The fee is AED 10.00 for the first bedroom per night, and increases by AED 10.00 per night for each additional bedroom. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately AED 49 for adults and AED 24.50 for children - Airport shuttle fee: AED 200 per vehicle (one-way, maximum occupancy 3) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Noise-free guestrooms cannot be guaranteed Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as Citymax Citymax Al Barsha Dubai Citymax Barsha Citymax Dubai Al Barsha Citymax Hotel Citymax Hotel Al Barsha Dubai Citymax Hotel Barsha Citymax Hotel Dubai Al Barsha Hotel Citymax Citymax Al Barsha Hotel Dubai Citymax Hotel Al Barsha Mall Citymax Al Barsha Mall Citymax Al Barsha Hotel Dubai Citymax Hotel Al Barsha at the Mall Hotel Citymax Hotel Al Barsha at the Mall Dubai Citymax Hotel Al Barsha at the Mall Hotel Dubai ## Frequently asked questions ### Is Citymax Hotel Al Barsha at the Mall pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Citymax Hotel Al Barsha at the Mall? > As of Nov 6, 2025, prices found for a 1-night stay for 2 adults at Citymax Hotel Al Barsha at the Mall on Dec 2, 2025 start from CA $131.69, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Dubai-Hotels-Citymax-Hotel-Al-Barsha-At-The-Mall.h3878871.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Citymax Hotel Al Barsha at the Mall? > Self parking is free at this property. ### What time is check-in at Citymax Hotel Al Barsha at the Mall? > Check-in start time: 2 PM; Check-in end time: midnight. ### What time is check-out at Citymax Hotel Al Barsha at the Mall? > Check-out is at noon. ### Does Citymax Hotel Al Barsha at the Mall provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of AED 200 per vehicle applies. ### Where is Citymax Hotel Al Barsha at the Mall located? > Located in Al Barsha, this hotel is within a 15-minute walk of Ski Dubai and Mall of the Emirates. Burj Al Arab and Souk Madinat Jumeirah are also within 3 mi (5 km). Mall of the Emirates Station is 13 minutes by foot and Mashreq Metro Station is 19 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Citymax Hotel Al Barsha at the Mall Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 243 8 - Good 376 6 - Okay 160 4 - Poor 48 2 - Terrible 27 ### 8.4/10 Cleanliness ### 8.0/10 Staff & service ### 8.0/10 Amenities ### 7.8/10 Property conditions & facilities ### 8.2/10 Eco-friendliness ### 10/10 Excellent #### Ali Jun 21, 2025 Liked: Cleanliness, amenities, property conditions & facilities Nice hotel at a great location ##### Ali Stayed 1 night in Jun 2025 ### 8/10 Good #### BYRON Jul 7, 2025 Liked: Cleanliness Good property. ##### BYRON Stayed 6 nights in Jun 2025 ### 8/10 Good #### Martin May 31, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff at reception are kind, professional and helpful, in particular Fatiha, Esam and Faith. Itwould be nice to have detox water at the reception, as in Rove and Ibis three-star hôtels, as well as tissues, because it is blister ing hot and humidity outside. ##### Martin Stayed 1 night in May 2025 ### 10/10 Excellent #### Sabah Dec 27, 2022 Liked: Cleanliness, staff & service, property conditions & facilities Clean rooms and amazing location as it is right behind emirates mall! The road to the hotel is so packed during peak hours with heavy traffic. Breakfast was good and diverse ##### Sabah ### 10/10 Excellent #### Phillip S Oct 27, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good ##### Phillip S Stayed 8 nights in Oct 2023 ### 2/10 Terrible #### Anthony Jul 11, 2025 Disliked: Property conditions & facilities I arrived at 4 am with prior notice and my room was still not ready. They gave me a different room and promised to switch me later. Upon entering the room it looked very little like the images. The furniture was worn, faded and in rough shape. When I tried to take a shower the water scalded me and I burnt my arm. It would not cool. Additionally the shower quickly flooded. When I complained they found another room for me. I was told that the weather caused the hot water. At 4 am it was hot enough to burn. Upon going to the new room I was able to get cool water but the shower head was broken and would raise above my chest. And again it flooded, to which maintenance said they all flood. I got about 30 minutes of sleep on the rock hard bed before I packed up and checked out. Moving to a different hotel. ##### Anthony Stayed 7 nights in Jul 2025 ### 10/10 Excellent #### Ali Jul 2, 2025 Liked: Cleanliness, amenities, property conditions & facilities Location close to the mall of the emirates and nice restaurants ##### Ali Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Kristian Jun 14, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great ##### Kristian Stayed 8 nights in Jun 2025 ### 10/10 Excellent #### Francisco Apr 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente experiencia Mi reciente estadía en el Hotel Citymax Al Barsha fue una experiencia verdaderamente grata. Desde nuestra llegada, fuimos recibidos con una atención cálida, profesional y llena de hospitalidad. Un agradecimiento muy especial para Leonora, Stella y Fatiha, tres joyas en la recepción que nos trataron como auténticos reyes, siempre con una sonrisa y una disposición admirable. Y, por supuesto, gracias al manager Ahmed Farik, por liderar un equipo que realmente se esfuerza por brindar un servicio de clase mundial. El lobby del hotel tenía un aroma encantador que invitaba a quedarse, a relajarse, a disfrutar. El ambiente era acogedor y moderno, ideal tanto para viajeros de negocios como de placer. El desayuno fue excelente, y todo el personal del restaurante nos atendió con una amabilidad espectacular, atentos a cada detalle. La única observación que tengo es respecto a las camas en las habitaciones dobles, que me parecieron un poco pequeñas, como si estuvieran pensadas más para niños que para adultos. Fuera de eso, todo lo demás fue impecable. La ubicación del hotel es lo mejor que tuvimos, llena de restaurantes, tiendas de compras y una cercanía de dos Mall de los más conocidos de Dubai Emirates y Dubai Mall Gracias por hacer de nuestra visita a Dubái una experiencia aún más especial. ¡Espero volver pronto y recomendaré el hotel con entusiasmo a todos los que viajen a esta hermosa ciudad! — Francisco Montás Echolatino Viajes ##### Francisco Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Ayman Feb 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent Perfect location, very clean, very nice service. Nice support from staff ##### Ayman Stayed 7 nights in Feb 2025 ### 8/10 Good #### SHUNSUKE Feb 10, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### ジャワールームの排水 他の方もご指摘の通り、シャワーの排水が悪く、弱い水圧にもかかわらず、トイレ、洗面エリアまで水浸しになります。 なぜここまで排水が悪いのかと気になり、排水溝を見たところ、謎の蓋が。 蓋を外すと気持ちよく流れました。 また4階のお部屋でしたが、夜中もクラクションが鳴り、騒音が気になりました。 ##### SHUNSUKE Stayed 2 nights in Feb 2025 ### 6/10 Okay #### Muhammad Nov 28, 2024 Reasonable for a one night stay. Staff was helpful. Rooms are somewhat small, and smell a bit. We arrived late after midnight and the Room wasn't ready. We had to wait for a while until the room is ready. I didn't like the idea of that extensive ID verification for every one staying, but it seems a common thing among hotels in the region. ##### Muhammad Stayed 1 night in Nov 2024 ### 8/10 Good #### George Jun 14, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I had a good stay, the hotel is clean and the location is fantastic! ##### George Stayed 7 nights in May 2022 ### 8/10 Good #### Stephen Nov 16, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel located very close to the Mall of the Emirates (just across the road). Downside is traffic can be bad at peak times. Rooms on the small side, but adequate and very clean. Two bars onsite (one sports and one with live music) both reasonably priced (for Dubai). Hotel breakfast also reasonably priced (for Dubai) - but hot choices a little limited. Roof top pool nice size (15m) and very clean, only downside is limited sun bed space. Owing to Covid, only 12 at a time permitted in the pool area on sunbeds (with no more than 8 of those in pool). ##### Stephen Stayed 12 nights in Oct 2021 ### 6/10 Okay #### Jean Francois Nov 14, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Bel hotel propre avec un bon service. Bon rapport qualité/prix et très bien situé. MAIS exiger une chambre à l'avant, sinon achetez-vous des bouchons car très bruyant à l'arrière ! ##### Jean Francois Stayed 7 nights in Nov 2021 ### 4/10 Poor #### Yafil Mubarak Nov 4, 2021 Disliked: Amenities What is unique about this property is the location and sports bar. I didn't like the towels, they were too old, the room was tiny in conoarison to other rooms that seem more spacious, the bathroom was poorly installed and my safe didn't work. Honestly i am never going back after this second time. ##### Yafil Mubarak Stayed 3 nights in Oct 2021 ### 6/10 Okay #### aline c Oct 14, 2021 Liked: Cleanliness #### Ja foi bom. Eu ja fiquei hospedada antes e esse hotel era melhor. Eu solicitava algo para recepção e eles nao realizavam, meu pacote era café da manha incluso, mas quando eu ia tomar cafe, eles diziam que nao era. Os funcionários nao eram muitos simpáticos. Chegavam gritando, me senti constrangida ##### aline c Stayed 5 nights in Oct 2021 ### 8/10 Good #### Nora Oct 4, 2021 Liked: Cleanliness, staff & service, property conditions & facilities Everything is ok ##### Nora Stayed 1 night in Sep 2021 ### 8/10 Good #### Krzysztof Oct 1, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Neighborhood of Mall of Emirates. Budget friendly The hotel is accessible via metro: you have to go through the Mall of Emirates to the entrance D (near the food court) and go straight through the car park, past the street at the traffic lights, turn left and now you've got only about 180 steps to the doorstep of the hotel. I met very positive people at the desk, I still think it is very important to respect each other. Before you start showering, do check if the shower tray drain is not covered (closed). Some could have heard / felt an annoying low frequency sound in the evenings probably originated from neighboring facility. If you visit Dubai as a tourist, it will not prevent you from sleep after long sightseeing... The safe is big and your notebook will fit it well. It is located over the fridge, which gives the result of somehow warming of objects inside it. Maybe the breakfast does not give a big choice of meals, you have to remember, though, that this is a 3, not 5 star hotel. Perhaps the immediate vicinity is not extremely distinguished, but you may find a number of restaurants / bars; the shopping centre with a hypermarket (its name started with the "L") is about 500m distance. ![Look at the floor - another drain is covered](https://a.travel-assets.com/ugc/hotel-reviews/A5FD097D8176361910FB9D5A1A083060B0FCF2FC1633105141355.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Traffic lights and a car park at the Mall](https://a.travel-assets.com/ugc/hotel-reviews/542F0697DB60F091471D418BED2D959AC19663B01633105285752.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Entrance D](https://a.travel-assets.com/ugc/hotel-reviews/CFBC52C9072120FB6F28A80CAE4E45B1074C50951633105334948.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Krzysztof Stayed 4 nights in Sep 2021 ### 10/10 Excellent #### Andrew Sep 23, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great service and friendly staff ##### Andrew Stayed 8 nights in Sep 2021 ### 10/10 Excellent #### Verified traveller Jun 27, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Mall, restaurant ##### Verified traveller Stayed 1 night in Jun 2021 ### 10/10 Excellent #### Verified traveller Jun 23, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Mall ##### Verified traveller Stayed 1 night in Jun 2021 ### 8/10 Good #### Verified traveller May 30, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Overall good experience but couldn’t give same offer of sports bar. Liquor is expensive if u order at room. ##### Verified traveller Stayed 1 night in May 2021 ### 10/10 Excellent #### Verified traveller May 25, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### very Good it was good ##### Verified traveller Stayed 8 nights in May 2021 ### 10/10 Excellent #### Verified traveller Mar 26, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Warm and friendly Great staff nice team. Very comfy bed, decent sized room, desk and occasional table and comfy chair. Rooms cleaned daily. Good coffee shop in foyer and nice sports bar. Service was excellent. Great location for shopping and eating out close to metro station. Good free wifi. ##### Verified traveller Stayed 8 nights in Mar 2021 ## Expedia's Latest Trends ### Hotels > [Park Inn by Radisson Dubai Motor City](https://www.expedia.ca/Dubai-Hotels-Park-Inn-By-Radisson-Dubai-Motor-City.h18516665.Hotel-Information) > > [Pullman Dubai Downtown](https://www.expedia.ca/Dubai-Hotels-Pullman-Dubai-Downtown.h12294745.Hotel-Information) > > [Dusit Thani Dubai](https://www.expedia.ca/Dubai-Hotels-Dusit-Thani-Dubai.h795905.Hotel-Information) > > [The St. Regis Downtown, Dubai](https://www.expedia.ca/Dubai-Hotels-The-St-Regis-Downtown.h19366493.Hotel-Information) > > [Four Points by Sheraton Sheikh Zayed Road, Dubai](https://www.expedia.ca/Dubai-Hotels-Four-Points-By-Sheraton-Sheikh-Zayed-Road.h536502.Hotel-Information) > > [Address Sky View, Downtown Dubai](https://www.expedia.ca/Dubai-Hotels-Address-Sky-View.h33010066.Hotel-Information) > > [Address Beach Resort](https://www.expedia.ca/Dubai-Hotels-Address-Jumeirah-Resort.h57821246.Hotel-Information) > > [W Dubai - The Palm](https://www.expedia.ca/Dubai-Hotels-W-Dubai-The-Palm.h34039882.Hotel-Information) > > [Al Habtoor Grand Resort, Autograph Collection®](https://www.expedia.ca/Dubai-Hotels-Habtoor-Grand-Resort.h47377.Hotel-Information) > > [Palazzo Versace Dubai](https://www.expedia.ca/Dubai-Hotels-Palazzo-Versace-Dubai.h9832383.Hotel-Information) > > [Shangri-La Dubai](https://www.expedia.ca/Dubai-Hotels-Shangri-La-Dubai.h918930.Hotel-Information) > > [Sheraton Grand Hotel, Dubai](https://www.expedia.ca/Dubai-Hotels-Sheraton-Grand-Hotel.h8797323.Hotel-Information) > > [Copthorne Hotel Dubai](https://www.expedia.ca/Dubai-Hotels-Copthorne-Hotel-Dubai.h1794962.Hotel-Information) > > [Jumeirah Burj Al Arab Dubai](https://www.expedia.ca/Dubai-Hotels-Burj-Al-Arab-Jumeirah.h527497.Hotel-Information) > > [Gevora Hotel](https://www.expedia.ca/Dubai-Hotels-Gevora-Hotel.h22937965.Hotel-Information) > > [Radisson Blu Hotel Dubai Waterfront](https://www.expedia.ca/Dubai-Hotels-Radisson-Blu-Hotel-Dubai-Waterfront.h18313422.Hotel-Information) > > [Hilton Dubai Jumeirah](https://www.expedia.ca/Dubai-Hotels-Hilton-Dubai-Jumeirah.h559080.Hotel-Information) > > [Rove Downtown Dubai](https://www.expedia.ca/Dubai-Hotels-Rove-Downtown-Dubai.h13561574.Hotel-Information) > > [Address Downtown](https://www.expedia.ca/Dubai-Hotels-Address-Downtown.h2224974.Hotel-Information) > > [Hotel Riu Dubai Beach Resort - All Inclusive](https://www.expedia.ca/Dubai-Hotels-Riu-Dubai-All-Inclusive.h49145491.Hotel-Information) > > [FIVE Palm Jumeirah Dubai](https://www.expedia.ca/Dubai-Hotels-FIVE-Palm-Jumeirah-Dubai.h16216917.Hotel-Information) > > [Armani Hotel Dubai, Burj Khalifa](https://www.expedia.ca/Dubai-Hotels-Armani-Hotel-Dubai.h3033052.Hotel-Information) > > [JW Marriott Marquis Hotel Dubai](https://www.expedia.ca/Dubai-Hotels-JW-Marriott-Marquis-Hotel-Dubai.h5399338.Hotel-Information) > > [Jumeirah Al Naseem Dubai](https://www.expedia.ca/Dubai-Hotels-Jumeirah-Al-Naseem.h16060666.Hotel-Information) > > [Taj Dubai](https://www.expedia.ca/Dubai-Hotels-Taj-Dubai.h9423640.Hotel-Information) > > [Palace Downtown](https://www.expedia.ca/Dubai-Hotels-Palace-Downtown.h1725259.Hotel-Information) > > [Atlantis The Royal](https://www.expedia.ca/Dubai-Hotels-Atlantis-The-Royal.h39014655.Hotel-Information) > > [Fairmont The Palm](https://www.expedia.ca/Dubai-Hotels-Fairmont-The-Palm.h5527177.Hotel-Information) > > [Jumeirah Beach Hotel Dubai](https://www.expedia.ca/Dubai-Hotels-Jumeirah-Beach-Hotel.h527498.Hotel-Information) > > [Atlantis, The Palm](https://www.expedia.ca/Dubai-Hotels-Atlantis-The-Palm.h2235336.Hotel-Information)