expedia
Photo gallery
VIP Access

Carlton Palace Hotel

Star Rating
5 out of 5

Information

Reviews

4.1 / 5Very Good
1,080 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Dubai Creek
    5 min drive
  • Popular Location
    BurJuman Mall
    5 min drive
  • Popular Location
    City Centre Deira
    6 min drive
  • Airport
    Dubai (DXB-Dubai Intl.)
    7 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Deluxe Room

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Executive Room

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Junior Suite

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Family Room

    Room Amenities

    • City view
    • Sleeps 4
    More details
  • Executive Single Room

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Deluxe Single Room

    Room Amenities

    • City view
    • Sleeps 1
    More details

About this area

Dubai

In the business district, Carlton Palace Hotel is in Dubai's Deira neighbourhood, a walkable area with great airport proximity. Grand Mosque and Jumeirah Mosque are notable landmarks, and some of the area's popular attractions include Dubai Aquarium & Underwater Zoo and KidZania. Travelling with kids? Don't miss Sharjah Aquarium, or check out an event or a game at Dubai Tennis Stadium. Our guests love the hotel's central and quiet location.

What's nearby

  • Popular Location
    Dubai Creek - 5 min drive
  • Popular Location
    BurJuman Mall - 5 min drive
  • Popular Location
    City Centre Deira - 6 min drive
  • Popular Location
    Dubai Museum - 7 min drive
  • Popular Location
    Grand Mosque - 7 min drive

Getting around

  • Al Rigga Station - 8 min walk
  • Dubai (DXB-Dubai Intl.) - 7 min drive

Restaurants

  • Where to eat
  • Al Shindagah – Serves breakfast, lunch and dinner. Open 24 hours.
  • Al Diwan – Restaurant offering Middle Eastern cuisine. Serves dinner.
  • Sketch – Restaurant offering Mediterranean cuisine. Serves lunch and dinner.
  • Al Sharq – Bar.

About this property

Carlton Palace Hotel

Family-friendly Dubai hotel in Deira, near City Centre Deira
Along with 3 restaurants, this hotel has a nightclub and a health club. Free WiFi in public areas, free valet parking and a free shopping centre shuttle are also provided. Additionally, a poolside bar, a coffee shop/café and a snack bar/deli are on-site. All 212 rooms feature thoughtful touches such as bathrobes and slippers, plus complimentary wireless Internet access and TVs with satellite channels. Other amenities available to guests include separate living rooms, 24-hour room service and minibars.
Carlton Palace Hotel offers 212 forms of accommodation with minibars and a safe. This accommodation offers separate living rooms. Televisions come with satellite channels. Bathrooms include a bath, a complimentary bathrobe, complimentary slippers and designer toiletries.
This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a hairdryer and blackout curtains. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Policies

Check-in

Check-in between 2 PM - noon
Express check-in
Minimum check-in age - 18

Special check-in instructions

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Check-out

Check-out before noon
Express check-out

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 150.0 per night.

Pets

  • Pets not allowed

Payment types at the property

Diners Club
Mastercard
American Express
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AED 77 per person (approximately)
  • Airport shuttle fee: AED 105 per vehicle (one-way)
  • Rollaway bed fee: AED 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guest rooms.

Property is also known as

  • Carlton Palace Hotel Dubai
  • Carlton Palace Hotel
  • Carlton Palace Dubai
  • Carlton Palace
  • Hotel Metropolitan Palace
  • Metropolitan Palace Dubai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Free valet parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free shopping centre shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: AED 77 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Children's pool
  • Health club
  • Nightclub
  • Sauna
  • Spa services
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry-cleaning service
  • In-room childcare (surcharge)
  • Laundry facilities
  • Separate living room
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Arabic
  • English
  • Filipino
  • French
  • Hindi
  • Polish
  • Russian

Business services

  • Business centre
  • Meeting rooms
  • Conference centre

Spa

  • 2 treatment rooms
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Braille signage

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Climate control (air conditioning)

Bathroom

  • Bathrobes
  • Bathtub
  • Bidet
  • Designer toiletries
  • Hairdryer

Entertainment

  • satellite channels
  • TV

Food and drink

  • Minibar

More

  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Separate living room
  • Slippers

Nearby things to do

Activities

Where to eat

4.1

Very Good

5 - Excellent
442
4 - Good
414
3 - Okay
130
2 - Mediocre
52
1 - Poor
42
4.3
Cleanliness
4.2
Service and Staff
4.1
Amenities
4.1
Property condition

2/5

  • Disliked: Staff & service, amenities, property conditions & facilities

First ...as a VIP benefit, I did not get any thing!!!so please Expedia remove the hotel from a VIP list. Second : stuff is rude, hotel is not a 5 stars at all, bathroom is 2 stars not a 5 stars. Don not disturb sign not working , so expect some one to wake u up. Top floor cafe , bad , if u ask for shisha , they will spend half hour to burn the charcoal, not ready for guests. I do not recommend this hotel to anyone. .. with same price u can get more options with luxury and better service

Stayed 2 nights in Nov. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities

It was a good hotel but not with the standard of 5 stars.

Stayed 2 nights in Nov. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities

It’s good and acceptable price,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

Stayed 1 night in Sep. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 5 nights in Nov. 2019

3/5

  • Liked: Staff & service

it's a very old property and needs a lot of modification. breakfast was too simple.

Stayed 4 nights in Oct. 2019

Tell us how we can improve our site