Standard Apartment, 2 Bedrooms

Reviews of Al Shams Plaza Hotel Apartments

Al Shams Plaza Hotel Apartments
17 A Mankhool St, Bur Dubai, Dubai

Reviews

6.0
Rating 10 - Excellent. 1 out of 30 reviews" "
Rating 8 - Good. 8 out of 30 reviews" "
Rating 6 - Okay. 14 out of 30 reviews" "
Rating 4 - Poor. 4 out of 30 reviews" "
Rating 2 - Terrible. 3 out of 30 reviews" "

6.2/10

Cleanliness

7.8/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel apt to stay with group of friends
Parking is free.
Stayed 1 night in Sep 2017
Dear Guest, Thank you so much for staying with us and your valuable feedback. Looking forward to welcome you again and wish you Good luck.

6/10 Okay

janet, Illinois

Liked: Cleanliness, staff & service, room comfort
Very nice staff, very helpful. Clean rooms
Staff was very nice, from front desk to housekeeping. I liked the room just needs a little more updating. Area close to store , pharmacy, felt safe at all times . Will definitely come back.
Stayed 9 nights in Jul 2017
Response from Yasir Hussain on Aug 26, 2017
Dear Guest, Thank you so much for your feed back & appreciation. We will definitely look to schedule an upgrading and standard grooming options. Looking forward to welcome you again and wish you a great time ahead!

6/10 Okay

rosell

fair
good

8/10 Good

noname

Liked: Staff & service, room comfort
Ideal for business stay
A very friendly and accommodating hotel/apartment that is ideal for business travelers requiring quietness and some personal facilities including kitchen and washing machine

2/10 Terrible

tunisian , qatar

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Bad experience
except staff hospitality, this hotel is not good at all, room furniture need to be renewed , no ac control and sometimes you have to call the maintenance after midnight to fix it !! very limited places in the in the very tight car parking, regarding my experience, i don't advise to stay in this hotel apartment while you could find better with the same price.

4/10 Poor

Fancy, Kuwait

Disliked: Cleanliness, staff & service
Not the best place to stay but cheap
The staff were not very helpful, they told us the Dubai mall was not open due to prayer on Friday we should go after 2:00 PM, when in fact it was. Then they told us they couldn't get us a taxi for the same reason, we walked outside and found our own taxi. Next the room shampoo and lotion in both bathrooms were used.

6/10 Okay

Troy, NYC

Al Shams hotel apartments
not a bad place to stay. Very basic but decent at the same time. Clean but nothing fancy. Not bad for a night or two stay

8/10 Good

Parth, ahmedabad

Liked: Cleanliness, staff & service, room comfort
Good location and overall good hotel
we stayed here for 3 days and it was a very pleasant stay there is a supermarket one block away very helpful if you are staying in appartment then its very helpful overall very nice staying :)

8/10 Good

amy, Oregon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A huge space with fully equipped kitchen. Comfy bed and spacious balcony. The view is not of anything, just other hotel apartments. Small indoor pool and questionable restaurant, but if you want to stay in Dubai for around 75 bucks, and find your luxuries and beaches and fancy eateries outside of the hotel, then you will enjoy this hotel.

2/10 Terrible

cici, london

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was not close to anything.
Dirty and smelly!!! Was not worth te money I paid.

6/10 Okay

sam

Dubai Stay
It was nice, nothing extraordinary. worth the price.

8/10 Good

Bill, DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value and Would Stay there again
This is an apartment hotel. My one bedroom unit included kitchen with microwave, kettle, toaster, stove/oven, refrigerator, dishwasher and laundry washer and ample counter space especially as compared with extended stay hotels n North America. Living room (seating for four) with TV was very comfortable and included dining area with table and 4 chairs. 3/4 bathroom near front door and full bath en suite with bedroom. Two wardrobes had plenty of room for clothing. Breakfast was available for additional price on first floor. Buffet featured fully cooked breakfast (eggs, sausage, beans, toast, rice) and a few cold items as well (cereal one choice flakes) with milk, various juices. Staff was extremely cordial and helpful. If you are looking for a five star place this is not it, I felt it was good value for the price and was very happy to stay there.

4/10 Poor

Howard, Afghanistan contractor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not impressed
Hotel staff were friendly and spoke fluent english. Common areas of hotel were well maintained. The room itself was another story. Floors were extremely dirty which was pretty easy to tell when wearing what were formerly white socks. Upon arriving, I had to call staff to repair toilet so that it would flush. Running water in kitchen sink resulted in a mini flood from the floor drain, staff also resolved this problem. Walls of room in need of paint and/or thorough cleaning. Overall, this place needs some TLC inside the rooms, not just common areas.

4/10 Poor

ZM

Disliked: Property conditions & facilities, room comfort
Very old facility
staff was good and courteous, but the materials provided were very old. Towels have fallen apart. Cleanliness was ok but old stuff could only be cleaned to some extent. Only one key (manual doors) was provided whereas we were 3 adults.

6/10 Okay

Verified traveller

Liked: Staff & service
Cet hôtel est très bien pour des personnes comme nous qui ne cherchaient qu'un endroit correct pour dormir. il est situé non loin d'une station de métro, al fahidi à environ 800m. Pour ceux qui souhaitent vraiment cuisiner et prendre leurs repas, les ustensiles de cuisine sont vraiment inadaptés. Nous étions deux et forcément nous avons trouvé cet appartement très vaste. Ce dernier n'est pas récent mais propre. Dans ce quartier pas beaucoup d'européens mais aucun sentiment d'insécurité. Pour les petits budgets le AL SHAMS PLAZA est un bon compromis. J'espère vous avoir aidé dans votre recherche, Dubai est une ville en plein essor et à voir. Nous y retournerons sûrement plus tard pour nous rendre compte de son évolution. En ce moment c'est un gigantesque chantier. Bonnes vacances à vous.
Stayed 7 nights in Mar 2018

6/10 Okay

Thomas

Liked: Staff & service
Disliked: Property conditions & facilities
Für den Zustand des Hotels zu teuer
Die Unterkunft is sehr groß man hat ausreichend Platz auch zu zweit oder zu dritt. Allerdings ist das Hotel generell schon "etwas in die Jahre gekommen" und braucht deutlich mehr als nur ein face-lift. Das Personal ist ausgesprochen freundlich und versucht nach Möglichkeit alle Wünsche zu erfüllen, was allerdings nicht darüber hinwegtäuschen kann, daß die Zimmer schon etwas....sagen wir "schmuddelig" sind. Offenbar wird so nach und nach renoviert, allerdings scheinbar ohne jeden Plan. Steckdosen sind reichlich vorhanden nur leider nie dort, wo man welche benötigen würde. Das Mobiliar wirkt planlos zusammengewürfelt, bei einigen Möbelstücken fragt man sich, wozu diese übehaupt dienen sollen, wohin andere, z.B. Ein Schreibtisch völlig fehlen. Das WLAN funktioniert nur am Vormittag und spät in der NAcht einwandfrei, offenbar dann, wenn kaum jemand das Internet benutzt. Zu "normalen" Zeiten ist kaum eine Verbindung möglich. Gute Lage, Metro in der Nähe, Einkaufsmöglichkeiten ebenfalls
Stayed 12 nights in Dec 2017

6/10 Okay

Wing Sum

一般, 出差用, 地方大, 價格算平..............
Stayed 7 nights in Oct 2017
Dear Guest, Thank you for your feedback & staying with us. Looking forward to welcome you again. Wish you good luck and have a great day ahead! Best Regards, Hotel Manager

10/10 Excellent

Abdullah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017
Dear Mr. Abdullah, Thank you so much for staying at AL Shams Plaza. Your feedback is an encouragement to the management. Looking forward to welcome you again and wish you a great time ahead!

6/10 Okay

zahire

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Mette, Denmark

Liked: Staff & service, property conditions & facilities, room comfort
Really good value for your money
Free WIFI in the rooms. Conveniently located hotel, close to metro, although the area as such was un-interesting. Rooms spacious - could be a bit cleaner and/or updated. Really nice and welcoming service. No trouble checking in, always helpful and ready with information. Brought up an extra bed with no extra charge (we were 3 people).

6/10 Okay

Verified traveller

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel agradável, porém tem que pagar a internet.
Dubai é excelente, muito calor... Basta olhar os guias de turismo.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort

6/10 Okay

Ungt par fra Oslo, Oslo

Liked: Cleanliness, staff & service, room comfort
Bra beliggenhet
Vi ankom Dubai ved 03:00, ringte hotellet og ba dem om å hente oss, de var veldig hyggelige til det. Standarden på hotellet var fint ihht til prisen fikk vi mer en det vi hadde forventet. Personalet var hyggelige, deilig at de hadde gratis parkeringsmuligheter siden jeg leide bil. Hotellet lå mitt mellom det nye Dubai og den gammle delen av Dubai, ypperlig vis man vil utforske litt. Vil annbefalle dette hotellet til de som vurderer det, ikke forvent luxsus men et rent og fint hotell med det man trenger av nødvendige ting. Fin pris og hjelpelige personale. Beligenheten var topp, man kan sove lenge ingen bråk selv om morgenen. 24 timer åpen butikk og ingen vanskligheter med å finne taxi. Eller var alt fint og nydelig!

2/10 Terrible

Sandra S., Winterthur Schweiz

Disliked: Cleanliness, property conditions & facilities
schlechtes Hotel, nicht zu empfehlen
Die Zimmer Grössen sind gut aufgeteilt. Die Einrichtung lässt zu Wünschen übrig. Sofa sitz Ecke total verschmutzt. Generell das Zimmer sehr schmutzig. Boden mit Flecken. Alle Griffe wie Türhenkel oder Küchengriffe sehr klebrig und schmierig.Balkon keine gut Aussicht, eigentlich total nutzlos. Badezimmer total veraltet, fast schon ekelig. 4 Personen gebucht und nur 3 Handtücher. Auf bettlaken waren viele Haare. haben auf eigene Handtücher geschlafen.Küche vor schmutz nicht zu benützen, zumal keine Töpfe vorhanden.

6/10 Okay

Hanne

Liked: Staff & service
Godt til prisen
Vi skulle blot have en overnatning, og havde bestilt et værelse til to voksne og tre børn. Vi havde betalt 700 danske kroner, og var derfor overraskede over at blive indlogeret i en hel lejlighed på mere end 100 kvm med to værelser og to badeværelser. Absolut i orden for en overnatning!

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stort men smutsigt
Trevlig och hjälpsam personal, men slitet och väldigt smutsigt. Lägenheten var stor (2 sovrum, vardagsrum med matdel respektive soffgrupp, kök, badrum samt toalett med dusch) och räckte gott och väl till familj på fyra, kanske fler med extrasäng. Heltäckningsmattan som låg i större delen av lägenheten var så smutsig att man blev alldeles svart om fötter/strumpor. Köket var begränsat utrustat, så det blev ingen matlagning utan endast frukost/lunch med smörgåsmat. Balkongen var minimal och utan möbler och vätte ut mot parkeringen på baksidan, så den var oanvändbar. Luftkonditioneringen bullrade väldigt mycket och effekten var ytterst tveksam. Området är inte det roligaste, men stor supermarket på 10 min avstånd och taxi kostar ju inget. Med tanke på prislappen blir betyget strax under godkänt, men med facit i hand skulle vi lagt till några tusenlappar för ett bättre hotell.

8/10 Good

shilshie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
16 dager på Al-Shams
Hotellet ligger midt mellom masse blokk-bygninger, og har inget uteområde. Det er vanskelig for taxisjåfører å finne fram til hotellet, uten veileding. Pga av varmen i Dubai, er man nødt å bruke taxi for å komme seg rundt. Det ligger en Metro-stasjon ca 15 minutter å gå fra hotellet, men i 45 grader i sola, er det langt å gå midt på dagen. Et pluss er at det er et lite basseng i kjelleren på hotellet, om man har med seg barn. Ellers ligger hotellet ganske sentralt, da Dubai er en stor by. Betjeningen er grei. Litt dårlig renhold på kjøkkenet. Greitb nok ift rimelig pris, men lite barnevennlig.