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Reviews of Somewhere Hotel Apartment

Somewhere Hotel Apartment
Al Ittihad Road, Port Saeed, Deira, Dubai

Reviews

8.8

Excellent

Rating 10 - Excellent. 177 out of 307 reviews" "
Rating 8 - Good. 96 out of 307 reviews" "
Rating 6 - Okay. 20 out of 307 reviews" "
Rating 4 - Poor. 4 out of 307 reviews" "
Rating 2 - Terrible. 10 out of 307 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Naailah

Travelled with family
I emailed and asked if we could check-in earlier as we would be checking out at 3am and was told there is a charge for early check-in and late check-out, asked about breakfast ignored. We arrived and was told check-in is at 2pm. At 2pm told a smoking room was available, but our booking was non-smoking, offered another smoking room but had to wait for it to be cleaned. Microwave doesn't work, toaster trips the fuse, TV won't work, toaster doesn't work. You have to lower/increase volume TV from the TV itself. Was told microwave would be replaced, they didn't do it, had to ask them again for them to replace. Bathroom kept smelling of curry. I provided online feedback and the day before we check-out receieved a courtesy call to say they will check everything so I said we're checking out what's the point. Just really dissapointing, only advantage next to Deira City Centre and Metro.
Stayed 5 nights in Feb 2024
Response from Somewhere on Mar 11, 2024
Dear Guest, Greetings from Somewhere Hotel Apartment.We appreciate your comment and we sincerely apologize for the inconvenience caused during your stay. Your feedback is invaluable and rest assured that we are committed to improve our services based on your feedback.Thank you for choosing to stay with us and we look forward to an opportunity to welcome you back to our hotel.Thanks

8/10 Good

Ludvig

Stayed 1 night in Jan 2024
Response from Somewhere on Mar 23, 2024
Dear Guest, Greetings from Somewhere Hotel Apartment.We sincerely thank you for sharing your feedback with us. Your positive remarks are truly valued, and we are delighted that you had an great experience at Somewhere hotel. Once again, thank you and we look forward to welcoming you back in our hotel.Thanks

10/10 Excellent

Sarjoun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
The room was spacious and comfortable. Great service. Meters away from the Metro station. Overall a great value.
Stayed 1 night in Oct 2023

10/10 Excellent

azzam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Norisel and the other Indian lady in the reception were very nice and professional 👍. The stay was great I enjoyed it.
Stayed 2 nights in Oct 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attentive personnel! Breakfast paid, recommended.
Stayed 6 nights in Sep 2023

8/10 Good

ABDULLAH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Mohammed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
It was very good stay, Mr Hamza and Ms Norisel were very supportive
Stayed 2 nights in Jun 2023

10/10 Excellent

Mohammed

Stayed 2 nights in Jun 2023

10/10 Excellent

Tseggai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like the staff, the cleanliness, the services and proximity to Metro and shoppings and restaurants
Stayed 7 nights in Apr 2023
Response from Grace on May 6, 2023
Dear Mr. TseggaiThank you for sharing your great experience at Somewhere Hotel Apartments with us. We are so pleased to read your lovely comments. We look forward to serving you in the future. Sincerely, The Management

10/10 Excellent

Victoria

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is near the airport and just next to the metro station. There is a big shopping mall and number of supermarkets in walking distance as well as bunch of good and inexpensive dining options. I was upgraded to a bigger apartment at the reception (from studio to one bedroom) which was very nice. Apartment was clean and comfortable. I would definitely stay there again.
Stayed 1 night in Mar 2023
Response from Grace on Mar 20, 2023
Dear Ms. Victoria,Thank you for sharing your great experience at Somewhere Hotel Apartments with us. We are so pleased to read your lovely comments. We look forward to serving you in the future.Sincerely, The Management

6/10 Okay

Arman

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The location is great but my room was full of flies which was very annoying. Also, the gym was very small.
Stayed 12 nights in Feb 2023
Response from Grace on Mar 10, 2023
Dear Mr. Armand,Thank you for choosing Somewhere Hotel Apartment as your preferred Apartment in Dubai. We are glad you were happy with our location. We have noted all your concern and we have forwarded it to our management for future considerations. Thank you for bringing it to our attention. We are sorry that you had faced such situation during your stay. We will ensure to take necessary steps to improve in areas where needed. We hope this will not stop you from coming back to us. Thanks & Regards, Management

10/10 Excellent

Maila

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Mar 2022
Response from Melinda on Mar 27, 2022
Dear Ms. Maila, Greetings from Somewhere Hotel Apartment! Thank you for taking the time to review and rate us. We thank and appreciate your wonderful feedback. We look forward to welcoming you again very soon. Regards, The Hotel Management.

6/10 Okay

Liezl

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
the hotel is getting old already.needs carpet cleaning,the couch was worn out,smelly,the bathroom looked old and dirty BUT the staff were very efficient and friendly
Stayed 1 night in Mar 2022
Response from Melinda on Mar 16, 2022
Dear Ms. Liezl, Greetings from Somewhere Hotel Apartment! Thank you for taking the time to review and rate us. Your feedback has been taken into our consideration and we apologize for any discomfort during your stay. We look forward to welcoming you again very soon. Regards, The Hotel Management.

8/10 Good

John

Liked: Staff & service
Disliked: Cleanliness
Very handy for metro and bus all Very close reception area nice and clean staff Very helpful the rooms are in need updating the cleaning in the room wasn't up to standard
Stayed 21 nights in Nov 2021

8/10 Good

Elie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Covenient & Reasonable
Stayed 4 nights in Oct 2021
Response from Emad on Oct 26, 2021
Dear Mr. Elie Greetings from somewhere hotel Apartment! Thank you for taking the time to review and rating us and thank you for your kind feedback. We look forward to welcome you again very soon. Regards, Hotel Management.

8/10 Good

Elie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Acceptable, Reasonable
Stayed 4 nights in Oct 2021
Response from Emad on Oct 26, 2021
Dear Mr. Elie Greetings from somewhere hotel Apartment! Thank you for taking the time to review and rating us and thank you for your kind feedback. We look forward to welcome you again very soon. Regards, Hotel Management.

10/10 Excellent

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities
Amazing staff, great location, huge rooms
Stayed 3 nights in Jun 2021
Response from The Hotel Management on Jul 5, 2021
Dear Valued Guest, Marhaba! Thank you very much for choosing to stay at Somewhere Hotel Apartment Dubai and for taking the time to share your thoughts online. It gives us great pleasure to know that you enjoyed the hotel’s convenient location and for acknowledging our facilities and service which we do take pride in. We hope to have the pleasure of welcoming you back at Somewhere Hotel Apartment Dubai and we look forward to hearing from you soon.

6/10 Okay

Donna

Not a good stay
We’ve stayed here before and we were surprised at how much it had changed in just a few years. Easy check in but charged a resort fee but it’s not a resort. Even I asked she said she didn’t know. There are no resort amenities that she could list. The rooms used to have numerous towels but now just have one hand towel and two towels. No wash clothes at all. No soaps or shampoo just dispensers with nothing marked as to what they were. A very bad orange stain in the tub and it was dirty. The kitchen has very little dishes, a pot and one pan. No dish liquid or way of washing dishes. The floors were dirty and you could feel things crushing under your shoes. The furniture is very hard so you cannot sit on it for very long. The internet was horrible but complaining did not good. The room would not stay cool and had a bad smell that they only css as me and sprayed s freshener that only masked the smell. They never offered to move us.
Stayed 8 nights in May 2021
Response from The Hotel Management on Jun 7, 2021
Dear Mrs. Kronmiller, Greetings for the day and we thank you for your feedback. We regret to hear about your discomfort the last time you stayed. It also came as a surprise to us, considering how satisfied you were during your previous stays these past years. On that note, we believe that you are mistaken when you referred to a resort fee since you also know that we are a city hotel, and the only fee (payable to the hotel) imposed by the government when you stay is a Tourism Dirham fee. It is a custom in most hotels to not provide any washing products due to health concerns such as allergy issues, etc. and this is the same standard being implemented over the past years. It is a misfortune that we were not given the opportunity to rectify the situation, as you have not brought any of these concerns on our attention (including your internet connectivity issue. Rest-assured that we have one of the fastest internet speed in the area) as our staff are well-trained and very professional to handle any incident like this. We wish you good luck on your future endeavors. Regards, The Management

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location, best facility and Best staff
Stayed 7 nights in Apr 2021
Response from The Management on Jun 6, 2021
Dear Valued Guest, Marhaba! Thank you very much for choosing to stay at Somewhere Hotel Apartment Dubai and for taking the time to share your thoughts online. It gives us great pleasure to know that you enjoyed the hotel’s convenient location and for acknowledging our facilities and service which we do take pride in. We hope to have the pleasure of welcoming you back at Somewhere Hotel Apartment Dubai and we look forward to hearing from you soon.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location with professional staff and good service also near to shopping area and transportation
Stayed 10 nights in Mar 2021
Response from The Hotel Management on Jul 5, 2021
Dear Valued Guest, Marhaba! Thank you very much for choosing to stay at Somewhere Hotel Apartment Dubai and for taking the time to share your thoughts online. It gives us great pleasure to know that you enjoyed the hotel’s convenient location and for acknowledging our facilities and service which we do take pride in. We hope to have the pleasure of welcoming you back at Somewhere Hotel Apartment Dubai and we look forward to hearing from you soon.

10/10 Excellent

lina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2021
Response from The Hotel Management on Jul 5, 2021
Dear Ms. Lina Marhaba! Thank you very much for choosing to stay at Somewhere Hotel Apartment Dubai and for taking the time to share your thoughts online. It gives us great pleasure to know that you enjoyed our facilities and service which we do take pride in. We hope to have the pleasure of welcoming you back at Somewhere Hotel Apartment Dubai and we look forward to hearing from you soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about the hotel - locations, service, rooms
Stayed 2 nights in Nov 2020
Response from Emad on Jan 16, 2021
Dear Our Guest. Greetings from somewhere hotel Apartment! Thank you for taking the time to review and rating us and thank you for your kind feedback. We look forward to welcome you again very soon. Regards, Hotel Management.

10/10 Excellent

Ann Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very recommendable and very comfortable stay. Everyone is friendly and helpful. Will stay again if we are back in Dubai.
Stayed 2 nights in Dec 2020
Response from Emad on Jan 16, 2021
Dear Ms. Ann, Greetings from somewhere hotel Apartment! Thank you for taking the time to review and rating us and thank you for your kind feedback. We look forward to welcome you again very soon. Regards, Hotel Management.

6/10 Okay

Hamad

Business traveller
Liked: Cleanliness, staff & service
Stayed 5 nights in Nov 2020
Response from Emad on Nov 14, 2020
Dear Mr. Hamad Greetings from somewhere hotel Apartment! Thank you for taking the time to review and rating us, We look forward to welcome you again very soon. Regards,

10/10 Excellent

Yee Chee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 16 nights in Aug 2020
Response from Emad on Sep 14, 2020
Dear Mr. / Ms. Yee Greetings from somewhere hotel Apartment! Thank you for taking the time to review and rating us, your feedback has been taken under our consideration. We look forward to welcome again very soon. Regards, Hotel Management.

2/10 Terrible

Siamack

Liked: Cleanliness, staff & service
Disliked: Room comfort
Very uncomfortable beds with old mattresses,
Stayed 7 nights in Aug 2020
Response from Emad on Sep 14, 2020
Dear Mr. Siamack Greetings from somewhere hotel Apartment! Thank you for taking the time to review and rating us, your feedback has been taken under our consideration and we apologize for any negative experience happened. We look forward to welcome again very soon. Regards, Hotel Management.

8/10 Good

Lanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good
We have a great stay at Somewhere Hotel. Location is very accessible, the apartment is so spacious and clean.
Stayed 1 night in Jul 2020
Response from Emad on Sep 14, 2020
Dear Ms. Lanie Greetings from somewhere hotel Apartment! Thank you for taking the time to review and rating us, your feedback has been taken under our consideration. We look forward to welcome again very soon. Regards, Hotel Management.

10/10 Excellent

Marie Jennifer

Stayed 1 night in Mar 2020

10/10 Excellent

AhmedHamdi, Egypt

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very high standard with extremely good location for relaxation and shopping
Stayed 6 nights in Mar 2020
Response from The Hotel Management on Jul 5, 2021
Dear Mr. Ahmed, Marhaba! Thank you very much for choosing to stay at Somewhere Hotel Apartment Dubai and for taking the time to share your thoughts online. It gives us great pleasure to know that you enjoyed the hotel’s convenient location and for acknowledging our facilities and service which we do take pride in. We hope to have the pleasure of welcoming you back at Somewhere Hotel Apartment Dubai and we look forward to hearing from you soon.

10/10 Excellent

DrTseggai, USA

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff like Julie Vie and others are very professional and helpful. Facility clean and close to metro
Stayed 5 nights in Feb 2020
Response from The Hotel Management on Jul 5, 2021
Dear Dr. Tseggai, Marhaba! Thank you very much for choosing to stay at Somewhere Hotel Apartment Dubai and for taking the time to share your thoughts online. It gives us great pleasure to know that you enjoyed the hotel’s convenient location and for acknowledging our facilities and service which we do take pride in. We hope to have the pleasure of welcoming you back at Somewhere Hotel Apartment Dubai and we look forward to hearing from you soon.

10/10 Excellent

Ashraf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from The Hotel Management on Jul 5, 2021
Dear Mr. Ashraf, Marhaba! Thank you very much for choosing to stay at Somewhere Hotel Apartment Dubai and for taking the time to share your thoughts online. It gives us great pleasure to know that you enjoyed our facilities and service which we do take pride in. We hope to have the pleasure of welcoming you back at Somewhere Hotel Apartment Dubai and we look forward to hearing from you soon.

10/10 Excellent

Serge, New York

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Next to shopping mall and metro station. Friendly staff. Clean and quiet.
Stayed 2 nights in Feb 2020

10/10 Excellent

Mohammedsalim, London

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing clean and tidy... brilliant location, right behind the metro station and surrounded by general stores, restaurants, shisha places etc. They gave us free room upgrade aswell. Helpful staffs. Example of professionalism. Thank you for your outstanding service
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely suite. Staff very helpful. Pretty good location.
Stayed 2 nights in Dec 2019

6/10 Okay

Joyce

Liked: Cleanliness, staff & service, room comfort
The Pros and Cons of Staying Here Detailed
It's a great, convenient location. You're right there at the Metro and across the street from a huge mall with shopping, dining, etc. Plus a bus station (we took bus there to Sharjah) is a block away. WiFi is best of any of the 4 UAE hotels I stayed at: you don't even need a passcode. I was upgraded to a suite which had a second washroom (without tub shower) but convenient for a couple. Front desk is good. Now the negative. The rooms are large but with dark wood fairly dreary. The microwave didn't work but engineer came up quickly to replace it. There was no hair dryer but someone quickly brought one up which didn't even work so we just did without blow drying hair. The sink in the smaller bathroom was diffiult to regulate water temperature. The bathtub water in the larger bathroom was so hot I had it turned to cold water but only scalding hot water came out. I threw in pots of cold water to no avail. Something desperately wrong with the plumbing here. The soap in bathroom is in container on wall and you can't take it out so you have no control on how or where it squirt which is annoying. If you need something, they bring it up in a flash. But there was so much annoyingly wrong here. But gotta love that location!
Stayed 5 nights in Dec 2019

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and location. Right next to a Metro station and a mall. Received a free upgrade. My favorite affordable hotel to stay in when I travel through Dubai!
Stayed 7 nights in Dec 2019

10/10 Excellent

Faramarz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always great service, fast check in. Great location from DBX. Always my go to when I stay in Dubai
Stayed 1 night in Dec 2019
Response from Sincerely, on Dec 30, 2019
Dear Valued Guest, Marhaba! Thank you for choosing Somewhere Hotel Apartment Dubai and for taking the time in sharing your thoughts online. It’s a great pleasure to know that you enjoyed your stay with us, and we have met your expectations. We are looking forward in welcoming you back at Somewhere Hotel Apartment Dubai and we hope to hear from you soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to metro and very attractive and pleasant place to stay
Stayed 2 nights in Nov 2019
Response from Sincerely, on Dec 5, 2019
Dear Valued Guest, Marhaba! Thank you for choosing Somewhere Hotel Apartment Dubai and for taking the time in sharing your feedback. We are happy to learn that you had a pleasant stay with us and enjoyed the hotel’s convenient location and accessibility. We hope to have the pleasure of welcoming you back at Somewhere Hotel Apartment Dubai and we are looking forward to hearing from you soon.

8/10 Good

Bashnee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great. I wish they did not close the pool so early.
Stayed 1 night in Oct 2019
Response from Sincerely, on Dec 5, 2019
Dear Ms. Bashnee, Marhaba! Thank you for choosing Somewhere Hotel Apartment Dubai and for taking the time in sharing your thoughts online. We are very pleased to know that you had a great stay with us. However, we regret your disappointment on the timings of our pool. We apologize for the inconvenience caused due to this. We hope to have the pleasure of welcoming you back at Somewhere Hotel Apartment Dubai and we are looking forward to hearing from you soon.

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front Desk staff like Julia go out of their way to accommodate guests Similarly other staff are very nice too
Stayed 5 nights in Sep 2019
Response from Sincerely, on Dec 2, 2019
Dear Valued Guest, Marhaba! Thank you for choosing Somewhere Hotel Apartment Dubai, and for taking the time in sharing your thoughts online. We are very pleased to know that you enjoyed the hospitality of our staff which we take pride in. we hoped you had a wonderful stay with us. Thank you once again for your valuable feedback, we are looking forward to welcome you back at Somewhere Hotel Apartment Dubai in the very near future.

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2019

10/10 Excellent

SAEED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2019

8/10 Good

irene

Liked: Cleanliness, staff & service, property conditions & facilities
improve the bed and smell of rooms
i hope next time i come, i will have a nice bed and pillows. my back was painful from uncomfortable bed. my pillows are soft but not that soft to be comfortable to sleep with. breakfast was not good as it should be. boring breakfast
Stayed 8 nights in Aug 2019

10/10 Excellent

Dr.Tseggai

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, cleanliness and efficiency. They are always on standby,and they go out of their work to help. I am a veteran guest and I always get top of the line service starting the moment I walk in to the hotel
Stayed 5 nights in Jul 2019
Response from Sincerely, on Dec 2, 2019
Dear Dr. Tseggai, Marhaba! Thank you for choosing Somewhere Hotel Apartment Dubai, and for taking the time in sharing your thoughts online. We are very pleased to know that you relished the cleanliness, efficient services and for acknowledging the hospitality of our staff which we take pride in. We hope you had a wonderful overall stay with us. Thank you once again for your valuable feedback, we are looking forward to welcome you back at Somewhere Hotel Apartment Dubai in the very near future.

6/10 Okay

adrian

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Absolutely Skip Breakfast.
The hotel itself was fine. Good people on the desk and concierge. Rooms are sizable, clean and with good amenities. Area is relatively convenient next to a shopping center, train station and airport. However... we went to breakfast in the hotel cafe. Bread rolls were rock hard stale and clearly old. I told the friendly waitress this, and she asked the kitchen staff member who was right next to her if the bread was new, and he simply laughed at her. I tried a donut, and it too was rock hard. Mentioned this to the waitress that it was unedible, and again nothing was done. Unacceptable. Omelette was cold and had dark patches in it, so in light of the old bread, we decided it was too dangerous to eat. Went to get coffee, and there was none left. This was while there were only 5 people in total in the cafe. We paid and left, and mentioned how poor the experience was to reception, asking for the detail to be passed on to the manager. The manager made no contact with us during our stay. A really poor experience. Steer clear of the cafe.
Stayed 2 nights in Aug 2019

2/10 Terrible

Verified traveller

Business traveller
I don’t use the room beacuse it’s was by mistake and I was need different location and I try to call you many time and I send msg no one reply or hep me and I loss my money but I we’ll never work with again
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Stayed 2 nights in Jun 2019
Response from Emad Attia on Jul 14, 2019
Thank you for your kind feedback.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019
Response from Emad Attia on Jul 14, 2019
Thank you for your kind feedback.

8/10 Good

Mosab

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in May 2019