Outdoor pool

Reviews of J5 Hotels - Port Saeed

3 out of 5
J5 Hotels - Port Saeed
Al Garhoud Road, Deira City Centre, Dubai

Reviews

9.0

Wonderful

Rating 10 - Excellent. 464 out of 773 reviews" "
Rating 8 - Good. 239 out of 773 reviews" "
Rating 6 - Okay. 49 out of 773 reviews" "
Rating 4 - Poor. 11 out of 773 reviews" "
Rating 2 - Terrible. 10 out of 773 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

CARL

Liked: Cleanliness, property conditions & facilities
My stay here was great. The staff is very friendly! Big thank you to Mia, Savi, Farouk and everyone else that made my stay great.
Stayed 1 night in Jan 2024
Response from J5 HOTELS PORT SAEED on Apr 15, 2024
Dear Valued Guest,Thank you for taking the time and share this delightful review of your recent stay with us. We're glad that you had a great stay and our friendly staff impressed you. I will be sure to let our staff especially the names mentioned know how much of an impact they made on your experience.Thank you again for your kind words. All of us look forward to warmly welcoming you soon.Warm regards,J5 Hotels Team

10/10 Excellent

CARL

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from J5 HOTELS PORT SAEED on Apr 15, 2024
Dear Valued Guest,Thank you for staying with us at J5 Hotels Port Saeed. We hope the positive experience will bring you back soon!Sincerely yours,J5 Hotels Team

8/10 Good

Bahman

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Feb 2024
Response from J5 HOTELS PORT SAEED on Mar 13, 2024
Dear Valued Guest,Thank you for sharing your review with us. We are delighted to know that you had an overall positive stay and hope will see you back soon!Warm regards,J5 Hotels Port Saeed

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, property conditions & facilities
Great staff. Very friendly, helpful and professional.
Stayed 2 nights in Feb 2024
Response from J5 Hotels Port Saeed on Feb 19, 2024
Dear Valued Guest,We want to express our gratitude for your outstanding review and for giving us a perfect score rating! We are thankful that you enjoyed your stay with us and that our staff members were able to leave a positive impression on you. We also appreciate your recognition of their professionalism, friendliness, and helpfulness in serving you. We appreciate your kind words and hope that your positive experience will inspire you to visit us again soon!Warm Regards,J5 Hotels Port Saeed

10/10 Excellent

Olga

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The stuff was very polite, breakfast was excellent, but the room smelled of cigarettes.
Stayed 1 night in Feb 2024
Response from J5 Hotels Port Saeed on Feb 7, 2024
Dear Valued Guest,We appreciate your feedback regarding your stay at J5 Hotels Port Saeed. We are happy to hear that you had a pleasant experience with our staff and enjoyed the breakfast.However, we are sorry to hear that you were dissatisfied with the cigarette smell in your room. Please accept our sincere apologies for any inconvenience caused. We have passed on your feedback to the concerned department to ensure that necessary improvements are made.Once again, we apologize for the inconvenience and hope to have the opportunity to welcome you back soon.Sincerely,J5 Hotels Port Saeed

10/10 Excellent

Muna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good customer service. 👍
Stayed 7 nights in Jan 2024
Response from J5 Hotels Port Saeed on Feb 7, 2024
Dear Valued Guest,Thank you for taking the time to review J5 Hotels Port Saeed. I am very pleased to hear that your overall experience with us was great and that the service provided by our team lived up to your expectations. Your kind words will surely inspire them.It was indeed a pleasure to have you/. Looking forward to having you back soon!Warm regards,J5 Hotels Port Saeed

10/10 Excellent

CARL

Travelled with partner
Liked: Cleanliness
Over this location and staff are great.
Stayed 2 nights in Dec 2023
Response from J5 Hotels Port Saeed on Jan 15, 2024
Dear Valued Guest,Thank you for staying with us and for sharing your wonderful review.We are happy to know that you had a pleasant stay and an excellent experience. The location of the hotel continues to be one of our assets with our team taking the top spot. Thank you once again and we look forward to welcoming you back for your next stay in Dubai.Sincerely,J5 Hotels Port Saeed

10/10 Excellent

rekik t

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from J5 Hotels Port Saeed on Jan 15, 2024
Dear Valued Guest,Thank you for sharing this review about your recent stay at J5 Hotels Port Saeed. We are happy to hear that you had an overall positive experience and hope to see you soon again!Warm regards,J5 Hotels Port Saeed

10/10 Excellent

rekik t

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from J5 Hotels Port Saeed on Feb 7, 2024
Dear Valued Guest,Thank you for taking the time to post your review and share your experience with us. I am very delighted to know that your overall stay was great in general.We hope the lovely experience will bring you back soon!Warm regards,J5 Hotels Port Saeed

10/10 Excellent

Kathleen

Stayed 2 nights in Dec 2023
Response from J5 Hotels Port Saeed on Jan 15, 2024
Dear Valued Guest,Thank you for choosing J5 Hotels Port Saeed and for the perfect 10-score rating! We appreciate it.We hope the positive experience will bring you back soon to J5 Hotels!Warm regards,J5 Hotels Port Saeed

10/10 Excellent

james

Liked: Cleanliness, room comfort
Very nice place and good people who represent this
Great staff and accommodating and the gentleman whose name is difficulty pronouncing but starts with a P and staffs the bar and restaurant was very professional and kind. Everybody there was actually . Close to airport and great food at Italian Restaurant. Thank you all and hope to be back soon !
Stayed 1 night in Dec 2023
Response from J5 Hotels Port Saeed on Dec 11, 2023
Dear Valued Guest,We are pleased to hear your positive feedback and glad you enjoyed your recent stay with us.We also appreciate your recognition of Pasindu of the Food and Beverage Service Team and will ensure he is recognized for his great work.Glad to note also you enjoyed the food in Pizza e Pasta and that the hotel location contributed to a more convenient stay, with easy access to public transportation, the mall, and the metro just within proximity and a few minutes away from the airport.Once again, thank you for sharing your experience with us and with fellow travelers. We cannot wait to welcome you back soon.Warm regards,J5 Hotels Port Saeed

6/10 Okay

Ian

Business traveller
Liked: Cleanliness
Stayed 3 nights in Nov 2023
Response from J5 Hotels Port Saeed on Dec 11, 2023
Dear Valued Guest,Thank you for choosing J5 Hotels Port Saeed.We are concerned about your feedback and would appreciate it if you could provide us with more details on what you have experienced during your stay as it will help us recognize our strengths and areas of challenges which allow us to take appropriate action as needed. Any particular feedback that you believe could have made the stay more memorable would be highly appreciated as we strive to create positive experiences for all our guests.Thank you once again for your kind review. We hope to have the opportunity to have you stay with us again.Sincerely,J5 Hotels Port Saeed

10/10 Excellent

Carlos, Austin

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023
Response from J5 Hotels Port Saeed on Dec 11, 2023
Dear Valued Guest,Thank you for your recent stay and the excellent score!We hope you had an enjoyable time and looking forward to welcoming you back soon!Warm regards,J5 Hotels Port Saeed

10/10 Excellent

CARL

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Overall great location. I have stayed here several times per month.
Stayed 1 night in Nov 2023
Response from J5 Hotels Port Saeed on Dec 11, 2023
Dear Valued Guest,Thank you for choosing to stay at J5 Hotels Port Saeed once more and nothing delights us more than welcoming repeat guests like yourself, back at the hotel. Thank you again for sharing your experience. We wish you all the best and look forward to welcoming you back when your travels bring you back to Dubai.Warm regards,J5 Hotels Port Saeed

10/10 Excellent

CARL

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff is very friendly, there is a large mall, and the metro is 8 mins away.
Stayed 1 night in Nov 2023
Response from J5 Hotels Port Saeed on Dec 11, 2023
Dear Valued Guest,Thank you for choosing to stay at J5 Hotels Port Saeed.We are pleased to know that the overall experience with us was satisfying, and our hotel location and proximity to the nearby shopping mall and train station served your needs well. We are happy to note that our staff was able to make a positive impression on you during your stay with us. Rest assured, your commendation will be shared with them.Again, thank you for staying with us at J5 Hotels Port Saeed. We can't wait to welcome you back for another wonderful experience.Warm regards,J5 Hotels Port Saeed

10/10 Excellent

Hiva

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Love this place
Stayed 5 nights in Nov 2023
Response from J5 Hotels Port Saeed on Nov 15, 2023
Dear Valued Guest,Thank you for choosing to stay with us at J5 Hotels Port Saeed and for the perfect score rating!We appreciate your kind words and hope the experience will bring you back soon!Warm regards,J5 Hotels Port Saeed

10/10 Excellent

Nicole

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2023
Response from J5 Hotels Port Saeed on Nov 8, 2023
Dear Valued Guest,Thank you for choosing J5 Hotels Port Saeed and for giving us an excellent rating!We are glad that we met your expectations and hope your next stay is just around the corner.Warm regards,J5 Hotels Port Saeed

10/10 Excellent

Ibrahim

Liked: Cleanliness, amenities, property conditions & facilities
Very convenient to the metro and mall
Stayed 4 nights in Oct 2023
Response from J5 Hotels Port Saeed on Oct 11, 2023
Dear Valued Guest,Thank you for the 5-star rating!It was a pleasure to have you with us. We are fortunate to be located in a very accessible location, near the mall and a short walk to the metro station which is very convenient for our guests.Again thank you very much for your kind review. I look forward to serving you again in the near future.Kind regards,Ayman GamalRoom Division Manager

10/10 Excellent

Mustafa

Business traveller, Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2023
Response from J5 Hotels Port Saeed on Oct 11, 2023
Dear Valued Guest,Thank you for the high score rating.I'm glad that you're satisfied with your stay.Thank you for choosing J5 Hotels Port Saeed and looking forward to welcoming you back soon!Warm regards,Ayman GamalRoom Division Manager

10/10 Excellent

DAVOOD

Liked: Cleanliness, amenities, property conditions & facilities
great property, great staff, amazing location, fantastic services.
Stayed 4 nights in Sep 2023
Response from J5 Hotels Port Saeed on Oct 13, 2023
Dear Valued Guest,Thank you for choosing J5 Hotels Port Saeed and for rating the overall experience with a perfect score rating.It's really a delight to know that you had a lovely stay and flattered by your kind comment. We take pride in being a confluence of comfort and convenience, perfect for business and leisure travelers alike.Again many thanks and hope the experience will bring you back soon!Warm regards,Ayman GamalRoom Division Manager

8/10 Good

Mohamed

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2023
Response from J5 Hotels Port Saeed on Sep 13, 2023
Dear Valued Guest,Thank you for choosing J5 Hotels Port Saeed.It was a pleasure to have you and hope you had an enjoyable stay with us.My colleagues and I look forward to welcoming you back soon.Warm regards,Ayman GamalRoom Division Manager

10/10 Excellent

Francis

Liked: Cleanliness, amenities, property conditions & facilities
I liked that the hospitality was professional of the nightshirt attendance. I received a high class welcome and the rooms were clean and well kept. I highly recommend even with family and with little children for the rooms are cleaned well and you feel at home.
Stayed 2 nights in May 2023
Response from J5 Hotels Port Saeed on Jun 2, 2023
Dear Valued Guest,Thank you for sharing your experience during your stay at J5 Hotels Port Saeed. I'm glad that the room and cleanliness were to your satisfaction. I also appreciate your positive impression of my night shift colleagues, glad they were able to make you feel at home, and thank you for acknowledging their warm hospitality.It was our pleasure to have you with us, and we look forward to welcoming you back soon!Warm regards,Aymna GamalRoom Division Manager

10/10 Excellent

Imran

Liked: Cleanliness, amenities, property conditions & facilities
Location is good. I have stayed there before as well.
Stayed 11 nights in May 2023
Response from J5 Hotels Port Saeed on Jun 2, 2023
Dear Valued Guest,Thank you for choosing J5 Hotels Port Saeed and for giving us a perfect score rating!We are delighted that you had a pleasant stay and find the hotel in a good location. We are fortunate to be located in a very accessible location, shops and restaurants are nearby and a short walk to the metro station which is very convenient for our guests. Again, thank you for choosing to stay with us one again. We look forward to your continued support.Warm regards,Ayman GamalRoom Division Manager

10/10 Excellent

Juan, hialeah

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, very welcoming. Hotel needs some renovations over all but for the price is excellent.
Stayed 1 night in May 2023
Response from J5 Hotels Port Saeed on May 22, 2023
Dear Valued Guest,Thank you for sharing your experience during your stay at J5 Hotels Port Saeed. I am very pleased to review your positive review with regards to staff service and hospitality. Whilst these commendations are great to hear, we are also concerned that there are aspects that didn’t live up to your expectations. We appreciate the time you took to share your concerns as we believe that our guest's review is the first step in improving our guest's experience. Again thank you for sharing your review and comments. We hope that you'll give us another opportunity to welcome you back.Sincerely,Ayman GamalRoom Division Manager

8/10 Good

Mohammad

Liked: Cleanliness, property conditions & facilities
Very helpful staff
Stayed 2 nights in May 2023
Response from J5 Hotels Port Saeed on May 15, 2023
Dear Valued Guest,Thank you for taking the time to tell us about your experience at J5 Hotels Port Saeed.We are glad you had a pleasant stay overall and find our staff very helpful.It was indeed our pleasure to serve you and we certainly look forward to welcoming you back in the near future.Warm regards,Ayman GamalRoom Division Manager

10/10 Excellent

Ruffas

Travelled with partner
Liked: Cleanliness
Excellent
Stayed 6 nights in Apr 2023
Response from J5 Hotels Port Saeed on May 8, 2023
Dear Valued Guest,Thank you for the perfect score rating!We're very happy to hear about your experience. Thank you for choosing J5 Hotels Port Saeed and hope to see you soon!Warm regards,Ayman GamalRoom Division Manager

10/10 Excellent

David

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in Apr 2023
Response from J5 Hotels Port Saeed on Apr 26, 2023
Dear Valued Guest,Thank you for choosing to stay with us.Seems that you had an excellent stay and we met your satisfaction. It was our pleasure to have you as our guest and we look forward to seeing you again here soon!Warm regards,Ayman GamalRoom Division Manager

10/10 Excellent

Raz

Travelled with family
Liked: Cleanliness, property conditions & facilities
Thank you Savito and Kumar for your hospitality! professional and pleasant staff.
Stayed 1 night in Apr 2023
Response from J5 Hotels Port Saeed on Apr 24, 2023
Dear Valued Guest,Thank you for choosing to stay with us and for the 5-star rating! We are indeed heartened to hear that our staff particularly Savito and Kumara of the Front Office team made your stay a pleasant one! Your generous compliments are truly appreciated and we look forward to welcoming you back in the near future!Warm regards,Ayman GamalRoom Division Manager

10/10 Excellent

Alejandro

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The customer service here is beyond words. I got food poisoning from another restaurant the night that I arrived. The hotel helped find me a clinic, a taxi there, and proceeded to check on me a few times throughout the day and even sent me a fruit bowl with a get well soon card. There’s no price for that kind of hospitality. Forever grateful and will absolutely be returning.
Response from J5 Hotels Port Saeed on Mar 21, 2023
Dear Valued Guest,Many thanks for your feedback following your stay at J5 Hotels Port Saeed and I hope you’re feeling better now. It is absolutely our pleasure to be able to assist and take care of our guests.As one of our main values is to maintain a Long Term Relationship with our valued guests, we are striving to spare no efforts to provide them with exceptional hospitality and services to assure their repeated visits in the future.Your positive feedback is always a source of motivation for all of us at J5 Hotels Port Saeed. I look forward to welcoming you again soon!Warm regards,Ayman GamalRoom Division Manager

8/10 Good

Huda

Stayed 3 nights in Mar 2023
Response from J5 Hotels Port Saeed on Mar 8, 2023
Dear Valued Guest,We sincerely appreciate your score rating about your recent stay with us. Please feel free to share with us any particular feedback that you believe could have made the stay more memorable would be highly appreciated as we strive to create positive experiences for all our guests.It was a pleasure to have you with us and we look forward to your next visit.Warm regards,Ayman GamalRoom Division Manager

10/10 Excellent

Nabil, San Diego

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, staff, and over all
Stayed 2 nights in Mar 2023
Response from J5 Hotels Port Saeed on Mar 6, 2023
Dear Valued Guest,Thank you for the 5-star rating!We hope you enjoyed your stay and will be back soon!Warm regards,Ayman GamalRoom Division Manager

10/10 Excellent

Nabil, San Diego

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location, Value, Staff
Stayed 6 nights in Feb 2023
Response from J5 Hotels Port Saeed on Mar 6, 2023
Dear Valued Guest,Thank you for sharing your review.I truly appreciated your feedback and 5-star rating!It's a joy to know that you enjoyed your stay and were pleased with the location and staff. Great to note also you find our property to be a good value for the money. We look forward to welcoming you back to J5 Hotels Port Saeed.Warm regards,Ayman GamalRoom Division Manager

8/10 Good

yee ah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It has everything you needed Good for short stay It is next to airport but be awared of traffic Normally it takes 10 minutes to airport but if you run into traffic it could take 35-40 minutes
Stayed 1 night in Feb 2023
Response from J5 Hotels Port Saeed on Mar 1, 2023
Dear Valued Guest,Thank you for posting your feedback on your recent stay.We are very happy to have you and delighted that your experience meets your satisfaction and hopefully exceeded it.We are indeed fortunate to be located in a great location, with easy access to public transportation, especially the metro, and close to a business and commercial district which is quite busy over the weekends same as other parts of Dubai.We hope to have you back sometime soon for a longer stay.Sincerely,Ayman GamalRoom Division Manager

10/10 Excellent

Omar

Liked: Cleanliness, property conditions & facilities
Hotel J5 is a good hotel, the staff is very nice and welcoming. I really didn't find it annoying
Stayed 2 nights in Feb 2023
Response from J5 Hotels Port Saeed on Feb 21, 2023
Dear Valued Guest,Thank you for taking the time to post your review and share your experience with us. I am sure the team will be delighted to see your words of appreciation. We cannot wait to extend our warmest welcome to you and offer you another enjoyable stay next time you are in town.With kind regards,Ayman GamalRoom Division Manager

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, room comfort
Good stay
Business trip for a week, couple of small issues with requests and only negative is the gym doesn’t open until 8 so couldn’t use before work but over all clean hotel, attentive staff, comfortable rooms and good facilities. Breakfast had a good selection, didn’t eat evening meals there. No issues when there and would stay again.
Stayed 6 nights in Jan 2023
Response from J5 Hotels Port Saeed on Feb 15, 2023
Dear Valued Guest,I'm glad that we had the opportunity to have you stay with us. I do hope that on your succeeding business trips, you will continue to consider J5 Hotels Port Saeed as your home away from home. Thank you for your positive feedback and I'm happy that we were able to provide you with a satisfactory stay experience overall.Rest assured your comment with regard to gym timing will be shared with the concerned department to see how can we further improve that area.Again thank you for choosing to stay with us and we hope to see you on your next business trip to DubaiWarm regards,Ayman GamalRoom Division Manager

10/10 Excellent

Jiong Yi

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very convenient location
Response from J5 Hotels Port Saeed on Jan 25, 2023
Dear Valued guest,Thank you for taking the time to review your stay with us at J5 Hotels Port Saeed.Being located in the city center with facilities all around, the location of the hotel continues to be one of our assets. Trust we are in a perfect spot for a traveler like yours.Again thank you. Looking forward to having you again on your next visit to Dubai!Warm regards,Ayman GamalRoom Division Manager

8/10 Good

Daniel

Travelled with family
Liked: Room comfort
This was our fifth time staying at J5 and excellent services from the front desk to everyone.
Stayed 8 nights in Dec 2022
Response from J5 Hotels Port Saeed on Jan 9, 2023
Dear Valued Guest,Thank you for taking the time to share your feedback. I am pleased to hear that you continue to enjoy the staff and service. Please rest assured that I have passed on your kind words of appreciation to our team, every one of whom we are very proud!We look forward to welcoming you back.Warm regards,Ayman GamalRoom Division Manager

10/10 Excellent

christopher

Liked: Cleanliness, amenities, property conditions & facilities
great hotel
Response from J5 Hotels Port Saeed on Dec 21, 2022
Dear Valued Guest,Thank you for taking the time to write and post a review of your recent stay at J5 Hotels Port Saeed.Your positive review of the hotel is much appreciated and looking forward to welcoming you once more.Warm regards,Ayman GamalRoom Division Manager

10/10 Excellent

Md Reazul

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic place to spend time with them. Always warm welcome and look after guest at their height level. Overall very pleasant experience. Hope to comeback again while visiting.
Response from J5 Hotels Port Saeed on Dec 21, 2022
Dear Valued Guest,Thank you for choosing to stay with us and for giving us a 5-star rating.We are all happy to hear that you had a fantastic stay and that the hospitality and service met your expectations and hopefully exceeded it.Your kind words have been shared with the team and received with great appreciation.Thank you once again and looking forward to welcoming you back soon!Warm regards,Ayman GamalRoom Division Manager

8/10 Good

michael

Travelled with family
Liked: Cleanliness, room comfort
Very good
Stayed 7 nights in Dec 2022
Response from J5 Hotels Port Saeed on Dec 21, 2022
Dear Valued Guest,Thank you for sharing your feedback. It's a joy to know that you had a very good stay and hope you will continue to stay with us each time you visit Dubai.Again thank you and we hope to welcome you again soon.Sincerely,Ayman GamalRoom Division Manager

8/10 Good

SELVARAJ

Stayed 4 nights in May 2022
Response from J5 Hotels Port Saeed on May 10, 2022
Dear Valued Guest, Thank you for choosing to stay at J5 Hotels Port Saeed. We hope you enjoyed your stay with us and visit us soon again. Warm regards, Ayman Gamal Room Division Manger

10/10 Excellent

Roman

Liked: Cleanliness, room comfort
J5 is a nice hotel
Nice place to stay. Very calm near to the restaurants and Mosque and a mini park.
Stayed 1 night in May 2022
Response from J5 Hotels Port Saeed on May 10, 2022
Dear Valued Guest, Thank you for choosing to stay with us and for giving us a perfect score rating! We are glad to hear you found our property a nice place to stay and enjoyed the convenient location. Again thank you for the nice review and we hope to welcome you back soon! Warm regards, Ayman Gamal Room Division Manager

10/10 Excellent

SHAMSUDEEN

Business traveller
Stayed 2 nights in Mar 2022
Response from J5 Hotels Port Saeed on Apr 5, 2022
Dear Valued Guest, Thank you for staying with us and for the perfect score rating! We are glad that you have enjoyed your stay with us. We are hopeful that your next stay is just around the corner, and we look forward most to welcoming you back to the Hotel soon. Warm regards, Ayman Gamal Room Division Manager

6/10 Okay

maria, north bergen

Stayed 1 night in Mar 2022

10/10 Excellent

Qutaiba

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very helpfull and provided top service to cater for my needs.
Stayed 1 night in Mar 2022
Response from J5 Hotels Port Saeed on Mar 7, 2022
Dear Valued Guest, Thank you so much for posting this lovely review following your recent stay at J5 Hotels Port Saeed. I’m thrilled to hear that you had a wonderful stay and were able to achieve our goal of providing you with a memorable stay. Your kind compliments to the team are truly inspiring and will definitely inspire and motivate them to continuously strive for excellence. It was a pleasure serving you and we look forward to welcoming you back again in the near future. Warm regards, Ayman Gamal Room Division Manager

10/10 Excellent

ismail

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location. Kind staff
Stayed 2 nights in Feb 2022
Response from J5 Hotels Port Saeed on Mar 7, 2022
Dear Valued Guest, Thank you for taking the time in sharing your experience during your recent stay with us. We are pleased to know that you were satisfied in terms of hotel location which is very accessible to local attractions and services be it for leisure or business. We also appreciate your positive impression of my colleagues and thank you for acknowledging their kindness. Again thank you. We hope to see you soon! Warm regards, Ayman Gamal Room Division Manager

4/10 Poor

Hussam

Stayed 1 night in Feb 2022
Response from J5 Hotels Port Saeed on Mar 7, 2022
Dear Valued Guest, Thank you for taking the time to share your feedback and review your score following your recent stay in our hotel. Please feel free to contact us should you have any suggestions on how we can help make your next stay with us a more delightful experience. My entire team and I look forward to welcoming you back to J5 Hotels Port Saeed. Warm regards, Ayman Gamal Room Division Manager

10/10 Excellent

Randy

Liked: Cleanliness, room comfort
Five star service, great place to stay
The studio room i booked was a good size at a very reasonable price. The kitchen was well equipped. However, the staff was awesome!!!! They could not do enough for me including checkin at 1030 am. The property, although old was well cared for. The buffet breakfast is small but food quality and service was great. I highly recommend this property
Stayed 1 night in Feb 2022
Response from J5 Hotels Port Saeed on Feb 23, 2022
Dear Valued Guest, Thank you very much for taking the time to write about your experience. We are glad to know that your visit to J5 Hotels Port Saeed did not disappoint you. It's great to hear that our studio room was to your satisfaction and find it with good value for the money. Glad to note also you enjoyed the breakfast and the service rendered by our staff. Our team will definitely be happy to read about your experience with us. Such a delight to know also that our efforts in maintaining the beauty of our hotel are being appreciated by our guests. Thanks again for the kind words and we look forward to seeing you again. Warm regards Ayman Gamal Room Division Manager

8/10 Good

fadi, Hawally

Business traveller
Liked: Cleanliness
Nice property, near the mall, good staff just bit outdated
Stayed 1 night in Feb 2022
Response from J5 Hotels Port Saeed on Feb 22, 2022
Dear Valued Guest, Thank you for choosing to stay with us and for sharing your kind review. Our hotel location is certainly one of our highlights as we are centrally placed, close to several shops, eatery, supermarkets, and metro - an asset appreciated by most of our guests with easy access to both the leisure and business areas in Dubai It was a pleasure to serve you and we hope to see you here again soon. Sincerely yours, Ayman Gamal Room Division Manager

10/10 Excellent

Ranbir

Business traveller
Liked: Cleanliness, room comfort
Good value for money, walking distance to Deira City Centre and restaurants.
Stayed 4 nights in Feb 2022
Response from J5 Hotels Port Saeed on Feb 15, 2022
Dear Valued Guest, Thank you for choosing to stay with us and for giving us a perfect score rating. We are glad our hotel location provided you with the convenience we intended, such as ease of access to shopping and dining destinations. Happy to note also you find our property with good value for the money. Thank you once again and we look forward to welcoming you back to J5 Hotels - Port Saeed for your next stay in Dubai. Warm regards, Ayman Gamal Room Division Manager