Ratings based on 528 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
79% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller fromlondon

Excellent 5 star hotel in a very competitive marke

Posted 19-Oct-2016
Pros: The friendliness of all the staff, but especially the Club Lounge which made our stay so enjoyable
Cons: Some of the higher end restaurants are not good vfm, so check wisely and study the menu carefully. The Underground Pub is very popular
Location: It's Dubai and Jumeirah beach baby! I'm particularly recommend the hotel own tour if you are new to Dubai. Shopping is good and lots to do
We were very pleasantly surprised by this hotel. We stayed for 5 nights booked through Expedia, but based on a local Emirati friends recommendation. I want to stress that contrary to what was advised by Expedia and tele sales staff - this IS a 24/7 365 5?star hotel. There was NO problem with a late checkin or late arrival at DXB or at the hotel. There is 24 hour restaurant and room service. We loved the Horizon Club and infinity (no kids) pool.
5out of 5
by A verified traveller fromUk

Looked after us amazingly for two weeks.

Posted 14-Oct-2016
Pros: Private beach, pools, gym, staff and breakfast not forgetting the location
Cons: It was spot on.
Location: Beach malls sky diving and jet skiing + lots more
Really nice hotel with good facilities and staff. We stayed for two weeks and had a lovely time. The private beach, gym and breakfast was 👌🏽 The staff in particular Amir, Kiran and Asist were extremly helpful provdoing wonderful customer service and help and advice
5out of 5
by A verified traveller


Posted 8-Aug-2016
très agréablement surprise hôtel au top piscine et plage magnifique et services de très haute qualité et personnels toujours souriant et soucieux de notre confort merci Sofia et Mohamed ils sont très compétents
3out of 5
by A verified traveller fromEngland

Children loved the pool😊

Posted 31-Jul-2016
We are family of seven, entertaining all the children at one time is a task, thankfully they all loved the pool and elder two enjoyed taking part in the water sports on the beach front. Overall a successful and enjoyable trip.
4out of 5
by A verified traveller

A great hotel, long walk to the beach.

Posted 20-Jul-2016
Room is new and nice. Pools are temperature controlled and clean. Beach is a bit of a walk, but I think you can get a lift from a golf cart. Would definitely stay again.
4out of 5
by Rose

Posted 17-Jul-2016 on Hotels
Nice hotel. Beach is lovely but the sun beds are not close to the water. I don't know if they are doing renovations. It is also best to go to the beach early 6-9am or after 5pm because of the humidity(summer). The Walk is close walking distance and best seen at night.
5out of 5
by A verified traveller fromNassau (Bahamas)

Superhotel ideal gelegen

Posted 12-Jul-2016
Es war super. Es gibt nichts Negatives zu berichten. Superhotel mit idealem Mix von Bade- und Cityurlaub. Superlage: liegt direkt am Strand, Pool, Baderesort, Dubai Marina (zu Fuss) und City. Apotheke und grocery store (24/7) direkt in der Nähe.
5out of 5
by Ryan

This traveller left a rating score only Posted 4-Jul-2016 on Hotels
5out of 5
by Jordan

This traveller left a rating score only Posted 23-Jun-2016 on Hotels
4out of 5
by A verified traveller fromLondon

Best Holiday resort

Posted 22-Jun-2016
This is everything you could ask for an more. Had a one kingroom shared by 3 adults. Our room has 2 flat screen TVs and a living room, ocean view and a bathroom with a walk in shower and bath tub. The whole hotel is pretty amazing itself. Onsite there are many restaurants you can visit as well as some owned by the hotel. I would avoid the buffet although it looks delicious I couldn't eat because of the Heat and it makes it really expensive. But the buffet is literally picture perfect. The staff are so nice and kind would literally run a mile to make sure your tea is the right shade. Outside was amazing,with a nice large gym, separate sauna and steam room for men and woman, swimming pools jacuzzis. My favourite aspect was having the bar in the pool which was pretty sick. It was Ramadam when I went so it was pretty quiet but everyone is very friendly. It's ok as woman to walk around in shorts anywhere in the hotel. Tourist wise were about 20 minutes from Dubai mall, there are shops for everything like food within a 2 minute walk, and they have a tourism office which allows you to go on places like safari jet skiing etc
Comment from Hotel Management
4-Jul-2016 by achahwan, Hotel Management
Dear Tai, Thank you for sharing your experience from your visit with us and for the time to write a review. We are pleased to hear that you fully enjoyed your getaway. Please rest assured that all your comments have been taken on board. We hope that you have taken great memories back with you and we are looking forward to your next visit to our resort! Kind regards,