Ratings based on 415 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
82% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Roma

Molto elegante, direttamente sul mare con piscine

Posted 26-Aug-2015
Pros: Lussuoso, pulito e posizione ottima con bella spiaggia e vicino alla JBR Walk e Marina Walk raggiungibili 5 minuti a piedi.
Location: Ottima JBR Walk raggiugibile a piedi , Jumeira beach e varie malls raggiungibili con 15 minuti di taxi. Parchi acquatici da non perdere.
Nonostante il periodo non ottimale per le alte temperature, il soggiorno e' stato piacevolissimo. La stanza molto bella, grande e pulita, al 19 piano con panorama stupendo senza alcuna maggiorazione di costo. Caffe' e Acqua gratuiti in camera e personale di servizio sempre molto cortese e disponibile . Ristoranti all'interno cosi come il servizio di ristorazione nelle piscine sempre di qualita' , veloce e vario. Piscine molto belle, palestra fornitissima di macchine e attrezzi . SPA non recensibile perche' non utilizzata. Anche il servizio di Concergie e supporto cliente molto efficace, professionale e gentile in ogni occasione .
5 out of 5
Recommended
for Everyone
by A verified traveller from alharbi

Nice hotel

Posted 18-Aug-2015
Very good hotel and nice location. It's good for relaxation
3 out of 5
by A verified traveller from London

Looks great at the surface, but never judge a book

Posted 17-Aug-2015
Pros: The outdoor area and internal decor
Cons: Almost everything except the colour scheme
Location: Great to have the beach at such close vicinity
When you enter the hotel, you are pleasantly surprised by the beautiful decor and grand yet contemporary colour scheme. The rooms are spacious, with nice sofas and stunning carved wooden wall designs. However, never judge a book by its cover. The bathroom basin blocked and took over thirty minutes to fix. The room cleaning service was sloppy at best; my six year old could've done a better job. A screw cap behind the tap of the basin was loose. The shower door gave a loud and alarming creak sound every time it opened or closed. The staff were not as professional as would be expected from a five star hotel. The breakfast was limited, the hummus was not up to scratch, the pancakes tough and the sausages inedible. There was also a very long queue and hence took a while to be seated for breakfast. We were also unable to make phone calls from the room. On the up side, the outdoor area boasted a nice little park for children and a couple of good waterslides by the pool for both younger and older children. On the whole we made the best of it, but I definitely wouldn't recommend to others.
5 out of 5
Recommended
for Everyone
by A verified traveller from UK

Amazing hotel amazing location!

Posted 15-Jun-2015
I always stay on JBR but choosing the Habtoor was such a good decision! It's just off from the walk so you miss all the traffic but still in such a good location. Right on the beach and short walk away from loads of shops and restaurants, less than 5 mins to the marina and easy to get cabs anywhere! Hotel staff were so lovely and helpful. The hotel was amazing overall, we got upgraded to sea view with a massive king size bed and the room in general was so spacious and airy. Pool was lovely all facilities were amazing. Didn't get to try any of the food restaurants other than the pool bar which was top notch but heard lots of good things about all of the restaurants. 100% returning to Habtoor definitely a 5* experience!
3 out of 5
by A verified traveller

Posted 31-May-2015
Pros: Location and nightly rate.
Cons: The property overall could be better maintained. The food at the resort leaves much to be desired for the price one pays.
Location: Good location. Close to JBR walk restaurants and nightlife.
First day went well. When we returned back to our room on our second night the room was extremely hot, come to find out the A/C stopped working. I called the front desk who told me that Engineering would be sent to review the issue. Engineering came by and went out to see what happened. One hour went by with no update, so I called the front desk who eventually moved us to a new room. The new room was in the Tower section of the resort. The room had a thermostat but the temperature seemed to never get below 23 degrees celsius, even though I had it set at 21. The hotel staff did what they could to make it a pleasurable experience, however the property just needs to be better maintained.
4 out of 5
by A verified traveller from England

Nice hotel in a nice area...nightclub!!!!!!!

Posted 28-May-2015
Fantastic hotel in a great location with excellent staff. Let down massively my a nightclub on the beach which goes on until 3am. We made a point of it to reception they just said we will let management know. Nothing done. Other than nightclub -really nice
3 out of 5
Recommended
for Everyone
by A verified traveller

Vacanza con imprevisti:QUINDI VALUTAZIONE NEGATIVA

Posted 28-May-2015
Pros: UN PO' TUTTO !!!
Cons: ASSISTENZA CLIENTE...
Location: NELLE TORRI VISTA PALMA
In breve nulla da dire sulla struttura... Pulizia stanza appena sufficiente, ricambio asciugamani ottimo etc.... acqua in omaggio ogni giorno... Unico neo: mi cambiano l'asciugamano alle 17,30 e non si accorgono che al suo interno c'erano i costumi miei e di mia moglie ad sciugare.. Morale della favola il suo lo ritrovano e il mio ARMANI UOMO è sparito...chiedo , telefono e mi rivolgo in Reception e mi dicono che è impossibile. Mi danno quasi per un approfittatore... GLI SPIACE E BASTA...LORO NON LO HANNO TROVATO !! quello di mia moglie che non era firmato SI e il mio di marca e DA UOMO è sparito.... E HANNO VOLUTO RAGIONE FINO IN ULTIMO... servizio cliente DA SCHIFO !!! Per il resto se vi mettete via la roba sotto chiave , compresi vestiti TUTTO OK....
5 out of 5
Recommended
for Families
by mohammed from Dubai

It's quite

Posted 25-May-2015 on Hotels
We enjoyed it's beautiful
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 25-May-2015
It is very good experience. The hotel has a lot of activities that can be done...
2 out of 5
by A verified traveller from abu dhabi

Not as good as i thought

Posted 15-May-2015
1. The room service is not good, you have yo keep calling to get the normal service. 2. There is a night club with a very high music which we couldnt sleep all night, when i asked to change the room, they said no vacent. 3. AC makes ticking sound all the time which was very annoying. 4. Internet is not free I will never visit this hotel again.