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Rating 10 - Excellent. 37 out of 150 reviews" "
10 - Excellent
37
Rating 8 - Good. 40 out of 150 reviews" "
8 - Good
40
Rating 6 - Okay. 28 out of 150 reviews" "
6 - Okay
28
Rating 4 - Poor. 19 out of 150 reviews" "
4 - Poor
19
Rating 2 - Terrible. 26 out of 150 reviews" "
2 - Terrible
26
7.0/10
Cleanliness
6.8/10
Staff & service
6.2/10
Amenities
6.8/10
Property conditions & facilities
4.4/10
Eco-friendliness
Reviews
4/10 Poor
Oliver, Carnegie
Sep 19, 2022
Liked: Cleanliness
Disliked: Staff & service, amenities
The internet is terrible. Absolutely terrible. Very weak, comes and goes, a waste of time. Also the GYM is not usable, it is just a picture on expedia but in reality all is faulty or missing. And to think that i chose the hotel for the "gym"....
It was very dirty, run down. Internet service was terrible. Elevator were not always working and there was furniture in the stairwells.
Reception, cleaning staff, bellhops were all helpful and friendly. Will never stay there again
I didn’t stay this night at the property because it was already closed since one month and a 101 aed dedication token from me for nothing and I have sent mail already in the same day to take back my money but until now no any response so please check about it and give me my money back, thanks
when checkjng in I asked sbout the beach shuttle, and was told they havent offered that service for a while. i inquired why it was still in the services listing and wad was told that ,'marketing' chooses to keep it up.
Room was not comfortable cannot open the curtain not feel good
Sohail
Stayed 2 nights in Feb 2020
6/10 Okay
Verified traveller
Feb 28, 2020
Liked: Cleanliness
disappointed ☹️
I have request an iron and iron table the when it comes with the hous keeping he insists that to receive it back after 20 minutes and keep standing front of me begging for it after 20 minutes only with hilarious face and I disappointed really how there’s also no table it was only one bed sheet to iron on it and the service is only 20 minutes!!! Night club was disturbing us until 3 am😏
Reception staff are very friendly especially Mr, ismail. Room are very big comfortable bed ,clean room but wi -fi is not working fast very slow . I enjoyed my stay hopeful come back again to stay again in this hotel.
Hotel reception very nice. Room condition need improvement. Walls are fading and bathroom towels need changing.
Keith
Stayed 1 night in Jan 2020
4/10 Poor
Mohamed
Jan 13, 2020
Mohamed
Stayed 1 night in Jan 2020
4/10 Poor
Verified traveller
Business traveller, Travelled with partner
Jan 13, 2020
Disliked: Cleanliness
very noise all the night because of the night club and some of people who drink are shouting in the corridor.
not clean towels with bad smell and very old and used a lot of .
no good smell in the room .
The internet was bad and they couldn't fix it. The room smelled cigarette even though its non-smoking room. The bathroom smelled so bad also. The house keeping was helpful but admitting that they can't do anything.