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Reviews of Hotel Kea by Keahotels

4 out of 5
Hotel Kea by Keahotels
Hafnarstraeti 87-89, Akureyri

Reviews

8.6

Excellent

Rating 10 - Excellent. 397 out of 820 reviews" "
Rating 8 - Good. 311 out of 820 reviews" "
Rating 6 - Okay. 82 out of 820 reviews" "
Rating 4 - Poor. 16 out of 820 reviews" "
Rating 2 - Terrible. 14 out of 820 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was centrally located in town. Walkable to restaurants, shopping and water activities. The restaurant associated with the hotel was great. Nice variety for breakfast. A lovely experience
Stayed 1 night in Mar 2024
Response from Dísa Rún Jóhannsdóttir - Assistant Hotel Manager on Apr 2, 2024
Dear Sandy,We are delighted to receive your lovely review. Nothing makes us happier than to see our guests enjoy their stay and we are so glad to hear that you had a wonderful time. It would be our pleasure to welcome you again. Best regards,Dísa Rún JóhannsdóttirAssistant Hotel Manager

10/10 Excellent

Karem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Response from Dísa Rún Jóhannsdóttir - Assistant Hotel Manager on Feb 28, 2024
Dear Karem,Thank you for your fantastic feedback. We hope to see you again soon. Best regards

10/10 Excellent

Joey, Herndon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We visited for our 30th anniversary and had a wonderful time. The room was cozy and clean. Breakfast was great, and the staff were very helpful and courteous. The location is fantastic--close to shops and restaurants and the lovely church is a stone's throw away. We loved both Akureyri and Hotel Kea!
Stayed 4 nights in Nov 2023
Response from Dísa Rún Jóhannsdóttir, Assistant Hotel Manager on Dec 11, 2023
Dear Joey, Thank you for choosing Hotel Kea and for taking the time to give us your feedback. Nothing makes us happier than to see our guests enjoy their stay. It was our pleasure to accommodate you and we hope to see you again in the nearest future. Best regards,Dísa Rún Jóhannsdóttir Assistant Hotel Manager

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Thomas

Travelled with partner
Liked: Staff & service
Great location, however hotel needs an upgrade
Stayed 1 night in Oct 2023
Response from Dísa Rún Jóhannsdóttir, Assistant Hotel Manager on Oct 17, 2023
Dear Thomas,Thank yoy for staying and for your feedback. We are glad to see that you liked our central location and will take your comments to consideration. We hope you have had a lovely time in Iceland. Best regards,Dísa Rún Jóhannsdóttir Assistant Hotel Manager

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Sylvia, Oldsmar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy room with a nice view. Enjoyed our stay..
Stayed 1 night in Sep 2023
Response from Dísa Rún Jóhannsdóttir, Assistant Hotel Manager on Sep 22, 2023
Dear Sylvia,Thank you very much for your kind review. It was our absolute pleasure to have you staying with us and we hope to get to welcome you again. All the best to you from the North.Best regards,Dísa Rún JóhannsdóttirAssistant Hotel Manager

10/10 Excellent

Robert

Stayed 1 night in Sep 2023

10/10 Excellent

Christine

Stayed 2 nights in Sep 2023

8/10 Good

Jaclyn

Stayed 1 night in Sep 2023

10/10 Excellent

Abner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Ashok

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its in the downtown, very convenient for shopping, dining. Nice view from Balcony of my room.
Stayed 2 nights in Aug 2023
Response from Dísa Rún Jóhannsdóttir, Assistant Hotel Manager on Aug 30, 2023
Dear Ashok,Thank you for taking the time to review your experience at our hotel. We are thrilled to see that you enjoyed your stay to the fullest and it would be our pleasure to welcome you again.Best regards,Dísa Rún Jóhannsdóttir Assistant Hotel Manager

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great 1 night stay
One night stay on ring road itinerary. Location was convenient to downtown area. Clean room, nice view from the room. They have an ice maker on the 2nd floor which was a nice surprise. They also have a fan provided in the room for air circulation. Only downside is parking can be difficult to find depending on time of arrival.
Stayed 1 night in Aug 2023
Response from Dísa Rún Jóhannsdóttir, Assistant Hotel Manager on Aug 21, 2023
Dear Elizabeth,Thank you for taking the time to leave such a wonderful review of your experience at Hotel Kea. It brings us great pleasure to know that our hotel's location was convenient to you, as we undertand the importance of accessibility and proximity to attractions. We are delighted to hear how much you enjoyed your stay and it would be our pleasure to welcome you again.Best regards,Dísa Rún Jóhannsdóttir Assistant Hotel Manager

10/10 Excellent

Subramanyam

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 2 nights in Aug 2023
Response from Dísa Rún Jóhannsdóttir, Assistant Hotel Manager on Aug 22, 2023
Dear Subramanyam,Thnak you for your recent visit and for taking time to give us your feedback. It brings us joy to see you enjoyed your stay to the fullest. You are always welcome back at Hotel Kea.Best regards,Dísa Rún Jóhannsdóttir Assistant Hotel Manager

10/10 Excellent

Arlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great site
Great stay in the center of the town accessible to all sights.
Stayed 1 night in Aug 2023
Response from Dísa Rún Jóhannsdóttir, Assistant Hotel Manager on Sep 1, 2023
Dear Arlene, We appreciate you taking the time to share your feedback with us. It makes us happy to hear that you fully enjoyed your stay and that our central location was convenient for you. It would be our pleasure to welcome you again to Hotel Kea. Best regards,Dísa Rún Jóhannsdóttir Assistant Hotel Manager

10/10 Excellent

Elizabeth Ross

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were lovely. They were very welcoming and helpful. It made our stay very comfortable and pleasant.
Stayed 1 night in Aug 2023
Response from Dísa Rún Jóhannsdóttir, Assistant Hotel Manager on Aug 16, 2023
Dear Elizabeth,Thank you for taking the time to write such a lovely feedback. It was our pleasure to accommodate you during your time in Akureyri. We thank you for your kind praised to our team. They strive to make our guests stay enjoyable and it is great to see that they have succeeded. We hope you had an amazing time in Iceland and that we will get the chance to welcome you again. Best regards,Dísa Rún Jóhannsdóttir Assistant Hotel Manager

10/10 Excellent

sarah jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Sanjoy, Sunnyvale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice people. Overall that's true for most Icelanders.
Response from Dísa Rún Jóhannsdóttir, Assistant Hotel Manager on Aug 14, 2023
Dear Sanjoy, Thank you very much for your kind review. We are happy to hear that you enjoyed your stay with us, it was a pleasure having you here! We hope you had a wonderful time in Iceland and we look forward to welcoming you again one day.Best regards,Dísa Rún Jóhannsdóttir Assistant Hotel Manager

8/10 Good

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in center of town. Nice bar area in lobby. Room was good, bathroom was small.
Stayed 1 night in Aug 2023
Response from Dísa Rún Jóhannsdóttir, Assistant Hotel Manager on Aug 14, 2023
Dear Carol,Thank you for sharing your experience! We are very glad to hear that you enjoyed your stay with us and we look forward to welcoming you back for your next trip to Akureyri! Best regards,Dísa Rún Jóhannsdóttir Assistant Hotel Manager

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

4/10 Poor

Luis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible service. Very rude staff. Restaurant service was horrible as well. Afyer a long wait they even forgot about about order
Stayed 1 night in Jul 2023
Response from Dísa Rún Jóhannsdóttir, Assistant Hotel Manager on Jul 12, 2023
Dear Luis, We are sorry to see that you did not enjoy your stay. I would appreciate it if you would contact us directly with more information about how the staff was rude, as that is something we can absolutely not tolerate and have to go over. I hope to hear from you. Best regards,Dísa Rún Jóhannsdóttir Assistant Hotel Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

8/10 Good

Pamela

Travelled with group
Liked: Cleanliness, staff & service
Our room was a closet. Too small for 2 people.
Stayed 1 night in Jul 2023
Response from Dísa Rún Jóhannsdóttir, Assistant Hotel Manager on Jul 12, 2023
Dear Pamela,We are sorry to see you did not like your room, despite having an overall enjoyable stay. Please note that our standard rooms are not large, and their size is listed here online where you booked. For a more spacious feel, please try booking a superior or a deluxe room next time. We hope to be able to welcome you again. Best regards,Dísa Rún Jóhannsdóttir Assistant Hotel Manager

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Did not like the parking options and the rooms are extremely small with little airflow.
Stayed 2 nights in Jun 2023
Response from Dísa Rún Jóhannsdóttir, Assistant Hotel Manager on Jul 12, 2023
Dear John,Thank you for your feedback. As we are a downtown hotel, there is not a huge parking lot saved for the hotel. There is however plenty of free parking spaced close by. We hope you had a lovely time in Akureyri and hope to be able to welcome you again some time. Best regards,Dísa Rún Jóhannsdóttir Assistant Hotel Manager

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Disappointed by Kea Acureyri
Outdated hotel with a strong smell, disappointing breakfast, No parking, definitely not worth the price. One small elevator serves all 5 floors is always busy with a long wait. The only positive comment is about the amazing staff who helped above and beyond any expectations. I wish that I knew the name of the front desk person who went out in the rain to find a parking spot for us.
Stayed 2 nights in Jun 2023
Response from Dísa Rún Jóhannsdóttir, Assistant Hotel Manager on Jul 12, 2023
Dear Guest,We are truly sorry to hear that you did not enjoy your stay but appreciate your kind words towards our staff. We hope you were still able to enjoy everything Akureyri has to offer. Best regards,Dísa Rún Jóhannsdóttir Assistant Hotel Manager

10/10 Excellent

Robert S

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel just limited parking
Stayed 1 night in Jun 2023
Response from Dísa Rún Jóhannsdóttir, Assistant Hotel Manager on Jul 12, 2023
Dear Robert,Thank you for our recent visit and the top rating. We are happy to see you enjoyed your stay and hope to see you soon again.Best regards,Dísa Rún Jóhannsdóttir Assistant Hotel Manager

10/10 Excellent

Allen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property in a historic location
Stayed 1 night in May 2023
Response from Dísa Rún Jóhannsdóttir, Assistant Hotel Manager on May 25, 2023
Dear Allen,Thank you for choosing Hotel Kea and for your fantastic feedback. We are glad to see you had an enjoyeable stay with us and hope to see you again soon. Best regards,Dísa Rún Jóhannsdóttir Assistant Hotel Manager

10/10 Excellent

Arup

Stayed 1 night in May 2023

8/10 Good

Carleton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located for nearby shops and restaurants. Comfortable room, although could hear noise from the next door room playing music loudly. I would recommend this hotel.
Stayed 1 night in Apr 2023
Response from Dísa Rún Jóhannsdóttir, Assistant Hotel Manager on May 2, 2023
Dear Carleton,We appreciate you taking time to share your feedback online. We are glad that you liked your stay and that you would recommend us. It would be our pleasure to welcome you again.

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Maricelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very luxurious! Great location! They gave us an upgrade into the Diamond Suite!
Stayed 1 night in Apr 2023
Response from Dísa Rún Jóhannsdóttir, Assistant Hotel Manager on Apr 11, 2023
Dear Maricelle,Thank you for your recent visit! We are glad to see you enjoyed your stay and hope to welcome you again soon.On behalf of the staff of Hotel Kea,Dísa Rún Jóhannsdóttir Assistant Hotel Manager

10/10 Excellent

Connor

Travelled with group
Liked: Staff & service, property conditions & facilities
Very nice hotel with a great breakfast. Convenient location and easy parking. Everything in town is within walking distance from the hotel.
Stayed 1 night in Mar 2023
Response from Dísa Rún Jóhannsdóttir, Assistant Hotel Manager on Mar 15, 2023
Dear Connor, We appreciate you taking time to share your experience with us, and other travellers. It is fantastic to see that your stay met your expectations and we are thankful for your kind words. We all hope youhad a great time in Iceland and that we will get to welcome you again some day.On behalf of the staff of Hotel Kea,Dísa Rún Jóhannsdóttir Assistant Hotel Manager

8/10 Good

KEVIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, but found it a bit expensive for what it was.
Stayed 1 night in Feb 2023
Response from Dísa Rún Jóhannsdóttir, Assistant Hotel Manager on Mar 1, 2023
Dear Kevin,Thank you for the visit and your feedback. We are happy to see you enjoyed and hope to see you again soon On behalf of the staff of Hotel Kea,Dísa Rún Jóhannsdóttir Assistant Hotel Manager

6/10 Okay

Joseph

Stayed 1 night in Dec 2022

8/10 Good

brittany

Stayed 1 night in Nov 2022

10/10 Excellent

Tamra

Stayed 1 night in Nov 2022

10/10 Excellent

Adam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

Tamra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our waiter, Gumi, at the restaurant and the guys at the desk were awesome!!!
Stayed 1 night in Nov 2022
Response from Dísa Rún Jóhannsdóttir, Assistant Hotel Manager on Nov 11, 2022
Dear Tamra, Thank you for staying with us and for this wonderful review! I will make sure to show everyone your compliments. We all hope to see you again soon. On behalf of the staff of Hotel Kea,Dísa Rún Jóhannsdóttir Assistant Hotel Manager

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place in town
Nice hotel with a great restaurant and bar. Best place in town. Highly recommended.
Stayed 1 night in Oct 2022
Response from Dísa Rún Jóhannsdóttir, Assistant Hotel Manager on Oct 26, 2022
Dear John,Thank you for taking the time to write a review about your recent stay. We are glad that you loved your stay ands appreciate you recommending us. We look forward to welcoming you again!On behalf of the staff of Hotel Kea,Dísa Rún Jóhannsdóttir Assistant Hotel Manager

10/10 Excellent

Thu, Alameda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff. Nice room with great view of street. Within walking distance of several restaurants.
Stayed 1 night in Oct 2022
Response from Dísa Rún Jóhannsdóttir, Assistant Hotel Manager on Oct 26, 2022
Dear Thu,Thank you for your recent stay. We are so happy to read that you enjoyed your time and we appreciate your complimentary feedback. We hope to see you again soon! On behalf of the staff of Hotel Kea,Dísa Rún Jóhannsdóttir Assistant Hotel Manager

10/10 Excellent

Ambika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodation, centrally located, many food options nearby. Highly recommend.
Stayed 2 nights in Oct 2022
Response from Dísa Rún Jóhannsdóttir, Assistant Hotel Manager on Oct 21, 2022
Dear Ambika, Thank you for staying with us and for your fantastic review. We are thrilled to see your lovely feedback and we look forward to welcoming you again!On behalf of the staff of Hotel Kea,Dísa Rún Jóhannsdóttir Assistant Hotel Manager

8/10 Good

Juan Pablo

Liked: Staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2022
Response from Dísa Rún Jóhannsdóttir, Assistant Hotel Manager on Oct 28, 2022
Dear Juan Pablo,Thank you for the visit and the good rating! We hope to see you again.On behalf of the staff of Hotel Kea,Dísa Rún Jóhannsdóttir Assistant Hotel Manager

8/10 Good

Debbie

Stayed 1 night in Oct 2022

10/10 Excellent

Robert

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location friendly staff
Stayed 2 nights in Aug 2022
Response from Elma on Sep 4, 2022
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Tatyana

Stayed 1 night in Aug 2022

10/10 Excellent

John, Oakland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in great downtown location so you can walk to many things. Expensive though.
Stayed 1 night in Aug 2022
Response from Dísa Rún Jóhannsdóttir, Assistant Hotel Manager on Aug 22, 2022
Dear John,Thank you for your recent visit and this great feedback. We are very happy to see that you enjoyed your stay and hope to be able to welcome you again soon.Best regards,Dísa Rún JóhannsdóttirAssistant Hotel Manager

8/10 Good

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff were great, very helpful and booked us a table for dinner at a nearby restaurant when the website showed no space. Breakfast staff could have been better, a bit faster, removing all cutlery from used tables instead of just wiping round it, but they were just teenagers, no managing adult. Breakfast food had a good a spread.
Stayed 1 night in Jul 2022
Response from Dísa Rún Jóhannsdóttir, Assistant Hotel Manager on Jul 25, 2022
Dear Emily, Thank you for your recent visit and the kind review. We appreciate the compliments and will take your comments to consideration. We are so happy to see you enjoyed your stay and it would be our pleasure to welcome you again. On behalf of the staff of Hotel Kea, Dísa Rún Jóhannsdóttir Assistant Hotel Manager

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very helpful - accommodations were clean and well maintained.
Stayed 1 night in Jun 2022
Response from Dísa Rún Jóhannsdóttir, Assistant Hotel Manager on Jun 16, 2022
Dear Ross, Thank you for choosing Hotel Kea and for this fantastic review. We are so happy to hear how much you enjoyed staying with us and we truly hope to get to welcome you again! On behalf of the staff of Hotel Kea, Dísa Rún Jóhannsdóttir Assistant Hotel Manager

10/10 Excellent

Varun

Stayed 1 night in Jun 2022