Find Adults Only Resorts & Hotels in Downtown West, MO from CA $124

"We had a great stay at the Heritage Hotel. Last night, the staff showed exceptional politeness and patience, even while dealing with technical issues with the room card maker. Everyone remained calm and professional in what was clearly a delicate and stressful moment. I want to give a special shout-out to Miss Stephanie at the front desk—she handled the overwhelm incredibly well. Her grace, efficiency, and top-notch customer service truly stood out. Honestly, her professionalism alone would make me want to return to this hotel. She is simply the best!"

"This is a very nice property. It’s very clean and quiet. Within walking distance to Union Station and restaurants. The parking garage was a bit tight for large vehicles (trucks, large suv, or large vans). We drove a truck and I was able to get in park and leave without hitting any thing but had to backup to make a turn. Breakfast was good. I wish they had waffle or pancake option but they did have quiche and Cheesey scrambled eggs and very hot sauce you could think of and salsa. I would stay again. "

"The staff was above and beyond, and the STL history in the building was mind blowing. Hope to be back"

"Great to stay..!!"

"The extras they offered were wonderful. Free popcorn soda drinks and hot snacks. The staff was also very friendly and the price was great. "

"Convenient location. Expensive parking. Clean hotel. Overall ok experience. "

"Bed was super comfortable "

"Friendly staff. Clean rooms and great breakfast."

"Hotel was the best in the area to stay at. Not too far from the concert we were going to and other activities. Would definitely stay again. "