Ratings based on 2,370 Verified Reviews

4.6 out of 5
92% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from san francisco

Very convenient if you are embarking on a cruise

Posted 17-Aug-2017
Very nice room and staff. Excellent location if you are embarking on a cruise .
4 out of 5
by A verified traveller from Toronto

Nice view but very expensive in high season

Posted 17-Aug-2017
Overall this place is good. But considering the cost, I would hope that it would be great. I would recommend to a friend during low season but I don't think it's worth the cost during high season. Parts of the hotel need some updating, like the pool. Also, be aware that if you're facing the ocean, you may be woken up. We heard cruise ship horns, loud music, fireworks, etc. The location is convenient for tourists (close to sky train, hop on hop off buses, walkable to Stanley Park, Robson street street), but for us probably too touristy.
4 out of 5
by A verified traveller

Too+busy+with+cruise+traffic

Posted 17-Aug-2017
Great+location+and+nice+hotel%2C+but+way+too+much+traffic+with+cruises+coming+and+going.+Every+morning+was+absolute+pandemonium+with+cruisers+coming+off+the+vessel+trying+to+get+cabs+or+rental+cars
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 9-Aug-2017
Pros: Everything
Wonderful hotel and staff is so nice! Staff was so helpful and willing to help make our stay pleasant.
Comment from Hotel Management
10-Aug-2017 by Pan Pacific Vancouver, Hotel Management
Thank you for taking the time to complete the Guest Satisfaction Survey regarding your recent visit to the Pan Pacific Vancouver. We are pleased you enjoyed the ambience, service and surroundings of the hotel, and that you had overall favorable comments and ratings of our services and accommodations. At the Pan Pacific, our goal is to make each visit an enjoyable and memorable one, we strive to provide excellent service to our guests, and hope we have the opportunity to welcome you back to the Pan Pacific in the future.
5 out of 5
Recommended
for Everyone
by A verified traveller from anaheim, CA

nice hotel near waterfront, beautiful view

Posted 5-Aug-2017
Pros: the view, comfort, staff
Cons: it was wonderfuul experience
Location: near waterfront, shopping cafes
this is a wonderful hotel. our stay was very comfortable
Comment from Hotel Management
10-Aug-2017 by Pan Pacific Vancouver, Hotel Management
Thank you for taking the time to complete the Guest Satisfaction Survey regarding your recent visit to the Pan Pacific Vancouver. We are pleased you enjoyed the ambience, service and surroundings of the hotel, and that you had overall favorable comments and ratings of our services and accommodations. At the Pan Pacific, our goal is to make each visit an enjoyable and memorable one, we strive to provide excellent service to our guests, and hope we have the opportunity to welcome you back to the Pan Pacific in the future.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 3-Aug-2017
Great hotel in great location by waterfront, close to Gastown, Stanley Park and other destinations. Rooms were very nice with ample space. Checkin and checkout easy business. Overall nice stay.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 2-Aug-2017
Great room, great location, super convenient for cruises, amazing and helpful staff
4 out of 5
Recommended
for Everyone
by A verified traveller

Best Location, kind staff.

Posted 2-Aug-2017
Pros: Staff Views Location Executive floors/lounge Cleanliness
Cons: Tub needed in bathroom Floors freezing cold in closet and bathroom area Showers need more water pressure Lighting was terrible
Location: OCEAN, restaurants, walking distance to almost everything. Tim Hortons coffee across the street and Subway is open at Canada place for late night eats
Yelp review 4.0 star rating 7/28/2017 (Review too large to paste here)
5 out of 5
Recommended
for Couples
by A verified traveller from Calgary

Stunning Views of the Harbour

Posted 1-Aug-2017
Pros: The location and views are terrific
Cons: The tub in the room looked like something from the 70's.
Location: Right beside the cruise terminal. Beautiful walks along the harbour and minutes to Gas Town.
We were leaving on a cruise the next day and wanted to stay close to the Cruise Terminal. I have stayed at the Pan Pacific a few times previous, but this time opted for a beautiful room on the 20th floor overlooking the harbours. It was a fantastic view both daytime and at night, and we watched our cruise ship pull in and got some wonderful pictures of the harbour and Stanley Park.
5 out of 5
Recommended
for Everyone
by A verified traveller from Los Angeles

Breathtaking View

Posted 30-Jul-2017
A wonderful location with breathtaking views of the water, the mountains and the city. Within easy walking distance of Gastown and other popular sites. Worth the stay.