Apartment | Terrace/patio

Reviews of Rambutan Resort Siem Reap

4 out of 5
Rambutan Resort Siem Reap
Rambutan Lane, Phum Wat Damnak, Kum Sala Komreuk, Krom 10, Siem Reap, Angkor

Reviews

9.4

Exceptional

Rating 10 - Excellent. 147 out of 206 reviews" "
Rating 8 - Good. 54 out of 206 reviews" "
Rating 6 - Okay. 4 out of 206 reviews" "
Rating 4 - Poor. 1 out of 206 reviews" "
Rating 2 - Terrible. 0 out of 206 reviews" "

9.4/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little place to stay in a good location. Very friendly staff, very clean, good food, nice and quiet.
Stayed 5 nights in Jan 2024

10/10 Excellent

Glenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were kind and friendly. The restaurant was open air under the roof and comfortable in the dry season. Breakfast was not buffet, but had a lot of variety to choose. Hotel’s tuktuks were around, convenient and also we felt easy not worrying about the price or the destination because the reception told the driver everything.
Stayed 5 nights in Jan 2024

10/10 Excellent

David

A unique gem of a property with excellent service.
Stayed 2 nights in Oct 2023

10/10 Excellent

Savy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff, delicious food, big rooms and super comfortable bed
Stayed 3 nights in Jun 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Stay in Siem Reap
This hotel was very beautiful. Walking in felt like a movie. Was a wonderful location in the city. Very walkable to various drinking spots and very close to Pub street. Located really close to many restaurants and convenience stores that we could quickly walk to. I would recommend this stay again. They were also very manageable with a change in our reservation. Food and drink service within the hotel was very accommodating. They are also connected to a spring roll restaurant which was really delicious and perfect for a after-excursion meal. The pool was really relaxing as well.
Stayed 3 nights in Nov 2022

10/10 Excellent

Leighton

Travelled with group
Liked: Cleanliness, staff & service, amenities
Overall a very pleasant stay. The room itself had a lot of damage, paint marks on the lamps, cabinets broken, stains on the carpet but it was very clean. Check in was a bit messy. They tried to do it twice and charge me twice but it was sorted out in the end. Breakfast was great.
Stayed 2 nights in Dec 2022

10/10 Excellent

B

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing retreat
Our stay at Rambutan was excellent, the room with the bathtub on the balcony was super cute. Great water pressure in the shower, ac was cold and comfortable bedding. The service was impeccable, everyone was super friendly and they were able to arrange a great tour guide. Breakfast was lovely, i would recommend the noodles!! Walking to the market and pub street was easy and quick.
Stayed 3 nights in Sep 2022

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little Spot, surrounded by plants
Stayed 2 nights in Aug 2022

10/10 Excellent

Rajendran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were attentive and true problem solvers.
Stayed 2 nights in May 2022

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay here, loved how close rooms were too the pool. Locstion of this hotel is excellent, management very good as were the staff.
Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveller

Stayed 6 nights in Dec 2019

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Getaway
Stayed 4 nights in Dec 2019

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

10/10 Excellent

Mieke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
The most amazing service in a beautiful hotel . One of all time favourites
Stayed 4 nights in Nov 2019

10/10 Excellent

brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Siem Reap - high class, low price
This is a fabulous boutique hotel with attentive service and a very relaxing vibe. The rooms are well designed and comfortable. All amenities are provided and with thought to the environment - there is almost no plastic waste. The food was always fresh and fast - delivery to your room costs no more than eating in the café - and the nominal service charge directly benefits the staff.
Stayed 3 nights in Nov 2019

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Great hotel, very friendly staff in an amazing location. Breakfast was also very good and rooms very stylish and comfortable. Walking distance to all the sites in Siem Reap.
Stayed 3 nights in Nov 2019

10/10 Excellent

Malvina_g, New york

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing! The enture staff was extremely friendly and helpful. The property was beautiful and clean! Even the food and drinks were delicious!
Stayed 3 nights in Oct 2019

10/10 Excellent

Hui

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is absolutely lovely
Stayed 5 nights in Sep 2019

10/10 Excellent

Capt Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great boutique hotel with nice deep pool, large rooms, great bar and excellent staff.
Stayed 2 nights in Sep 2019

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are a standout, extremely helpful and always cheerful. The rooms are spaceous and comfortable. Hot water was always available when I showered. I have nothing negative to say about the property!
Stayed 5 nights in Aug 2019

10/10 Excellent

Herman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top hospitality
Great hospitality all round. Good communication. Nice style boutique hotel.
Stayed 1 night in Aug 2019

10/10 Excellent

Cara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A really fun and unique hotel.
Stayed 2 nights in Jul 2019

10/10 Excellent

JamesP

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can't speak for other hotels in the area but this place is great. The front desk guys were super friendly and helpful with whatever I needed. The room was clean and the staff on top on the details and anything you needed. Breakfast was good and service was great. Honestly, couldn't have really asked for more. Location is great and short walk to Pub street and anywhere you need to go. Book with confidence.
Stayed 2 nights in Jun 2019

8/10 Good

oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eco Friendly Staff
Short weekend from Saigon with a visiting friend. Lovely place with very warm and helpful staff. Small yet comfortable and very eco conscience which I was impressed with. One item of feedback - oils replace the plastic water bottles in the room with the reusable ones. However overall very nice stay well within walking distance of the center of Siem Reap.
Stayed 2 nights in Jun 2019

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay at Rambutan
Loved my stay at the Rambutan! Staff were incredibly helpful and friendly. It was very close to the main areas but in a quiet location. The pool area was very nice and relaxing and I loved the happy hour drinks! Especially the martinis. Would stay here again for sure!
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff from reception, bar/restaurant, and housekeeping. The manager Tommy took time each day to chat with us and gave us great recommendations for dinner spots. Will certainly return to Rambutan!
Stayed 3 nights in Apr 2019

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesomeness all around!
Awesome location, super friendly staff, wonderful food and well priced (and original drinks). We really felt at home and was a great location from where to unwind from the heat in the afternoons next to the lovely salt water pool.
Stayed 3 nights in Mar 2019

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
Stayed 5 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is small, with only 19 rooms and so you get very personal, caring attention. The property is an oasis in the middle of crazy Siem Reap. The food is excellent, the rooms are delightful and quirky and the discreet outside bath a fun addition. The pool is perfect! In fact the hotel is amazing.... Don't tell anyone!
Stayed 3 nights in Mar 2019

8/10 Good

Masaru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
quiet little place close to everything
Nice quiet hotel just a few blocks from the main drag in Siem Reap. Although it's called Rambutan resort, it's not that big and don't come in expecting a fancy resort. The balcony with outdoor tub is a nice setting as is the dark stone shower. Breakfast is all you can eat but you do order so keep that in mind if you plan to get an early start. Pool is nice and relaxing and it's hard to believe how close you are to everything. There were 2 power outages while we were there, not sure if that's normal, but they didn't affect us too much.
Stayed 3 nights in Feb 2019

10/10 Excellent

scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2019

10/10 Excellent

Robert S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommend Rambutan
Wonderful stay in Siem Reap, so conveninet , courteous staff, professional and excellent service. Highly recommend
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
The staff, location and ambience of pool area and bar definitely make that a great place to stay. The rooms are comfortable but getting close to needing some TLC.
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming little boutique hotel with character. The staff was extremely friendly and helpful. The room was uniquely decorated and comfy!
Stayed 4 nights in Dec 2018
Response from Makara on Jan 2, 2019
We are glad to hearing from you and thank you very much for your feedback.

10/10 Excellent

Mike, Canyon Country, CA

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place to stay, but remember to bring mosquito repellant. Not the hotels fault, but in general, the area was full of them.
Stayed 4 nights in Dec 2018
Response from Vutha on Dec 28, 2018
Dear Mike, Thank you very much for staying with us and sharing your positive feedback on this platform! Regarding to the mosquitoes we are actually working very hard with the company to prevent from this problem. For a while now we are using eco-friendly non toxic Mosquito traps instead of the highly toxic treatments which are used in many other places. These traps are very successful, however in this particular season there are a bit more mosquito's around than normal. We are doing our very best to keep the mosquito population as much under control as possible and will discuss with the company who provide the traps if we can improve the situation maybe by adding some extra traps. We are looking forward to see you coming back in the future! Rambutan Team

10/10 Excellent

Darrin, Hk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pros: - beautiful resort with great pool view - free 30mins foot massage - welcome drinks - friendly staff - close to local market Cons - no discount for hotel guest in hotel restaurant - many many mosquitoes which may not be hotel fault
Stayed 2 nights in Dec 2018
Response from Vutha on Dec 30, 2018
Dear Darrin, Thank you very much for staying with us and sharing your positive feedback on this platform! Regarding to the mosquitoes we are actually working very hard with the company to prevent from this problem. For a while now we are using eco-friendly non toxic Mosquito traps instead of the highly toxic treatments which are used in many other places. These traps are very successful, however in this particular season there are a bit more mosquito's around than normal. We are doing our very best to keep the mosquito population as much under control as possible and will discuss with the company who provide the traps if we can improve the situation maybe by adding some extra traps. We are looking forward to see you coming back in the future! Rambutan Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2018

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding Service
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. All staffs are very friendly and kind. I will visit and stay again.
Stayed 2 nights in Nov 2018
Response from Makara on Dec 24, 2018
Thank you very much for your feedback, we are glad to welcoming you back soon.

10/10 Excellent

Ms, Phnom Penh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018
Response from Makara on Nov 7, 2018
Thank you

10/10 Excellent

Tom, Chicago, IL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I can't say enough good things about our stay at the Rambutan. Staff was friendly and attentive, room was comfortable, wonderful amenities, and the location was perfect--quiet, yet a short walk from the market and Pub Street. Highly recommended.
Stayed 2 nights in Oct 2018
Response from Makara on Nov 7, 2018
Thank you very much for your feedback.

10/10 Excellent

Neal, Long Beach

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would highly recommend both Rambutan hotels. Staff service is outstanding. Moreover the architectural and interior design are a creative mix of old and new. The hotels tuktuk driver was very helpful during my trip to Angkor Wat. There are a lot of vehickes there so it was not always easy to locate him after each visit. He made sure that I didn’t get lost. Highest marks for this fine resort
Stayed 2 nights in Aug 2018
Response from Makara on Oct 17, 2018
Thank you so much for your feedback

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel great view
The location of hotel is super convenient, around 30 mins by tuk tuk from airport, and 5 mins walk to night market and pub street. The hotel is just amazing! Lovely decoration from every angle, the design is simple and beautiful, garden feel. Esp the details of design, a feast for the eye! Swimming pool is very nice, though water is not that clean, always can see mosquitos and leaf. But can understand since there are so many trees around. Our room has washroom upstairs while bed at ground floor. Was very excited to live in such style. Yet do not recommend senior couple or reluctant to climb up and down people to stay, because you need to think whether to go upstairs for toilet at night. LOL, fun. The drainage in bath room was not very good, and the shower gel & shampoo bottle is super slippery! Be careful when u use them. But the deco of bath room is spacious, easy and comfortable, with a lovely balcony! Breakfast is great, simple western and Cambodian style. You can order to you are full. Highly recommend this hotel, would love to stay longer, dont want to leave....
Stayed 4 nights in Aug 2018

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good location. The room was a good size. Staff really friendly and helpful. Will definitely stay here again if eve back in Siem Reap
Stayed 3 nights in Jul 2018

10/10 Excellent

TK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All I wanna say is the staff are quite possibly the best hotel staff I've ever seen. They took care of me the moment I got to the hotel. Everything about the hotel is amazing but I just got to say that they staff was first class. I'll definitely gonna stay in Rambutan if I visit Siem Reap again.
Stayed 3 nights in Jun 2018
Response from Makara on Dec 15, 2018
Thank you so much for your reviews. We wish to see you again soon.

10/10 Excellent

Lakeisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort