Ratings based on 1,058 Verified Reviews

4.2 out of 5
86% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Tuscaloosa,Al

Posted 18-Jul-2017
Great place to stay. Nice and clean. Staffs are friendly.
Comment from Hotel Management
20-Jul-2017 by Tarig, Hotel Management
Dear Charles, Thank you for choosing the Crowne Plaza Seattle as the place to stay while visiting the city. We are thrilled you had a great stay and found the staff friendly. We look forward to welcoming you back. Warm regards, Tarig Ghandour Director of Operations
5 out of 5
Recommended
for Everyone
by A verified traveller from Prince Albert, Saskatchewan

Great location to the waterfront, stadiums& shops

Posted 12-Jul-2017
Pros: The staff were very welcoming and courteous. Rooms were spacious and clean.
Location: Walking distance to the pier, shopping, and sporting facilities.
In town for 5 days to experience Seattle. Ball games, waterfront activities, and shopping kept us busy. Returned to clean well-made up rooms and welcoming staff.
Comment from Hotel Management
14-Jul-2017 by Tarig, Hotel Management
Dear Joan, Thank yo for choosing the Crowne Plaza Seattle Downtown as the place to stay while visiting the city. We are thrilled that you found our staff very welcoming and courteous and the rooms were clean and spacious. We do agree with you that our location is ideal with easy access to all the city's attractions. We look forward to welcoming you back. Kind regards, Tarig Ghandour Director of Operations
5 out of 5
Recommended
for Everyone
by A verified traveller

Perfect location in downtown

Posted 8-Jul-2017
Friendly staff , very accommodating, great big rooms !
Comment from Hotel Management
10-Jul-2017 by Tarig, Hotel Management
Dear Valued Guest, Thank you for posting a review about your recent stay at the Crowne Plaza Seattle Downtown. It was great to learn that you found our staff very friendly and accommodating and the rooms spacious. We look forward to serving you again. Kind regards, Tarig Ghandour Director of Operations
5 out of 5
Recommended
for Everyone
by A verified traveller

Great location for our needs.

Posted 6-Jul-2017
Very nice stay. Breakfast was great. Doormen were friendly and helpful.
Comment from Hotel Management
7-Jul-2017 by Tarig, Hotel Management
Dear Valued Guest, Thank you for choosing the Crowne Plaza Seattle Downtown as the place to stay and for the 5 Star review. It was great to read that you enjoyed stay and found our staff friendly and helpful, we look forward to welcoming you back. Kind regards, Tarig Ghandour Director of operations
3 out of 5
by A verified traveller from illinois.

Good location

Posted 5-Jul-2017
Was within walking distance to a lot of things. I was "upgraded" to a Jr Suite. Bathroom was tight but functional. I was only there for one night. At an end price of around $400 a night it wasn't worth it. People were very nice and it's comfortable but nothing special for that price.
Comment from Hotel Management
6-Jul-2017 by Tarig, Hotel Management
Dear Sarah, Thank you for posting a review about your stay at the Crowne Plaza Seattle Downtown. We are glad you had a nice visit and hope to serve you again. Kind regards, Tarig Ghandour Director of Operations
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 3-Jul-2017
Great hotel and wonderful staff! Will definitely be back!
Comment from Hotel Management
6-Jul-2017 by Tarig, Hotel Management
Dear Valued Guest, Thank you for choosing the Crowne Plaza Seattle Downtown and for the review. We are delighted that you had a great stay and look forward to welcoming you back. Kind regards, Tarig Ghandour Director of Operations
3 out of 5
Recommended
for Everyone
by A verified traveller from Ashburn, VA

Seattlestay

Posted 28-May-2017
Pros: Location and happy hour
Cons: Elevators a little slow
Location: Chilhuley Museum near Space Needle very cool. Pike's Market is a must.
Hotel was in a good location. Lots of hills to walk. Easy to get around the city. Staff was pleasant.
Comment from Hotel Management
1-Jun-2017 by Tarig, Hotel Management
Dear Michele, Thank you for taking the time to write a review about your recent stay at the Crowne Plaza Seattle Downtown. We are delighted you enjoyed your visit and found the location to be great. There are occasions we experience high volume of guests using the elevators during peak times, which can slow service down and we regret any inconvenience this caused during your stay. Kind regards, Tarig Ghandour Director of Operations
5 out of 5
Recommended
for Everyone
by A verified traveller from Ottawa

Comfortable hotel in a great location

Posted 23-May-2017
Had a great stay. The staff were friendly and helpful. The location is perfect- right beside the highway and just a short walk or Uber to attractions.
Comment from Hotel Management
24-May-2017 by Tarig, Hotel Management
Dear Jen, Thank you for taking the time to write a review about your visit to the Crowne Plaza Seattle Downtown. It was wonderful to learn that you had a great stay and found the staff friendly and helpful. We look forward to welcoming you back. Kind regards, Tarig Ghandour Director of Operations
3 out of 5
by A verified traveller from makati philippines

bad timing

Posted 14-Apr-2017
Two elevators didn't work, valet cost of over $50 is atrocious and would recommend a parking place 30 meters away at half the price. Good location, friendly staff.
Comment from Hotel Management
17-Apr-2017 by Cristy, Hotel Management
Dear pet, Thank you for taking the time to write a review. I am glad you found the location good and the staff friendly. Please accept my sincere apologies for the inconvenience caused by the elevator repair. We were able to get the third elevator operating within the hour. Due to limited parking in the downtown Seattle corridor, parking can be expensive. Our parking garage incudes in and out privileges and is in an underground secure location. It was great to read you were able to find parking at a good value close by. We appreciate your business and hope to have the opportunity to serve you again. Best Regards, Cristy Smith General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from montana

Couldn't have asked for better service!

Posted 14-Apr-2017 on CheapTickets
The staff at the Crowne Plaza were amazing! They really made our stay! We were in town for medical appointments at the hospital and our check in and check out times we're a little tricky but the hotel was very accommodating. They also made special arrangements for us in regards to transportation and logistics and it was very appreciated. A special thank you to the concierge's Charlotte for all she did for us. I would definitely recommend staying here!
Comment from Hotel Management
19-Apr-2017 by cristy, Hotel Management
Dear Jen, Thank you for taking the time to provide feedback about your stay with us. I am delighted you found the staff amazing and that we were able to accommodate your check in and check out needs. I really appreciate your acknowledging the service Charlotte provided during your stay. Thank you for recommended our hotel and we hope to welcome you back again soon. Kind Regards, Cristy Smith General Manager