First, it was extremely confusing finding the parking garage and getting checked in. We checked in late Thurs night, showered Friday morning at 5a and we had no hot water, luke warm at best. It was like that for 2 days.
Friday they had issues with their elevators. They have 4 on our side of the building, but only bother to run 2. Both we having issues and people were getting stuck on the floors. We walked down the stairwell 6 flights to the bottom only to get to an emergency exit that would sound if we pressed the door. So, we had to walk back up 6 flights. After speaking with the front desk, they offered a credit to our bill, that they never actually added after being told 2 times at the hotel it was. Checked my bank yesterday and was billed the full amount. Now I have to make another call. Wouldn't stay there again with all the other options.